SaaStr

DECEMBER 31, 2021

I want to spend a little time on some learnings about Strategic Partners in SaaS. First, let me be clear — to make it in SaaS, you’re probably going to need to achieve real success with Strategic Partners. So not really worth our time” Bummer, I thought. Because it takes a Village.

Acquisition 199

Acquisition Revenue SaaS Engineering 199

SaaStr

JUNE 28, 2023

Conventional wisdom says that if you narrow your focus, you can go really deep. 1 – It limits you to problems contained within one vertical or type of business. Some of the most profound problems that we face as companies are about collaboration across the business and how different systems interface with one another.

Startup 220

Startup Software Sales Hiring Pricing 220

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. SaaS renewal rates above 80% are generally considered healthy. Let’s dive right in!

SaaS Payments 76

SaaS Payments Business SaaS Payment Solutions 76

SaaStr

MAY 16, 2022

But how much of their blood, sweat, and tears never actually had to be shed in the first place? With over four million new “Salesforce economy” jobs expected by 2024, knowing how to anticipate and avoid these obstacles could make all the difference in a product’s success. Result: The lack of coverage across all business functions.

Machine Learning 215

Machine Learning Artificial Intelligence Interviewing Strategy 215

SaaStr

MARCH 16, 2022

OpenPhone and AgentSync are two SaaS businesses with very different growth strategies, but the same ultimate goal: to continue selling while simultaneously problem-solving for current customers. How are you going to sell your service? What is your product? . Who is your target audience? . The Power of PLG.

New CTO 207

New CTO CTO Scale Innovation 207

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Are you looking for a merchant of record that will partner with you to grow your business internationally?

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

SaaStr

OCTOBER 17, 2023

Are they willing to trust me with more of their business? In SaaS, you have three ways to make that curve stand out. Even if you think you’ve passed the stage of product market fit, it’s always worth keeping a lens toward it and understanding the needs of your customers as you evolve from early to later stages. Everything!

Scale 164

Scale Sales Hiring Customer Success Scaling 164

User Pilot

JANUARY 8, 2024

This article shows you how. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Personalize your campaigns. Measure campaign performance and refine your customer acquisition strategy. Book a demo now to begin.

Acquisition 100

Acquisition Strategy Social Media Underperforming Technical Team 100

Intercom, Inc.

OCTOBER 7, 2020

There is no escaping the fact that supporting your customers costs money. But with customers expecting faster and more personalized experiences, providing great conversational customer support is no longer optional – it’s essential to business survival. Here’s a simple way to think about COGS in the SaaS world.

Customer Support 196

Customer Support Investment Scale Retention 196

Tom Tunguz

DECEMBER 1, 2019

Benioff and Musk use these events strategically. There's no feeling like launch day. It's the day you reveal to the world the sumtotal of your team's efforts for weeks or months. It's the day you reveal to the world the sumtotal of your team's efforts for weeks or months. Launch day requires collaboration across teams.

Startup 169

Startup Interviewing Innovation Engineering 169

Sales Hacker

JANUARY 19, 2024

A big part of LinkedIn’s algorithm is dwell time, and you have a limited number of lines to capture attention (3 lines without a picture, 5 lines with a picture). The goal is to compel users to click “see more” to increase dwell time and in turn, reach. For example, if your ICP is executive level, consider writing for varying levels.

Scale 93

Scale Social Media AI Engagement 93

SaaStr

FEBRUARY 28, 2023

So how can sales leaders best manage their sales teams, both new and more experienced, to keep both morale and numbers up? So how can sales leaders best manage their sales teams, both new and more experienced, to keep both morale and numbers up? PST for those of you who want to connect with SaaS experts. Business gets tougher.

Sales 215

Sales Management Operational efficiency. Forecasting 215

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 94

SaaS Payments Payment Methods Payment Solutions Payments 94

User Pilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond. The next phase is to gather feedback on your MVP.

Development 94

Development Software Review Sales Recruiting Technical Review 94

User Pilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS. The outcome?

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

User Pilot

APRIL 25, 2024

It helps businesses gain broad insights when specific information is unknown. If you are seeking insight into how marketing research can influence the trajectory of your SaaS, then you have come to the right place! This allows you to refine your business strategies and make decisions based on solid evidence.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

User Pilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. A project manager is focused on the completion of a specific project, whereas product managers focus primarily on the long-term vision and evolving a product to deliver value over time. Let’s go!

Management 94

Management Interviewing Marketplace as a Service Product Marketing 94

Sales Hacker

MARCH 1, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Why are SaaS companies embracing it? So, owned media.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

User Pilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? Diversification is a strategy involving entry into unrelated markets or industries, often through new lines of business or partnerships. Diversification is a strategy involving entry into unrelated markets or industries, often through new lines of business or partnerships.

Acquisition 95

Acquisition Scale Marketplace as a Service Onboarding 95

User Pilot

FEBRUARY 20, 2024

Targeted email marketing is the secret ingredient that every SaaS needs in order to make email an effective channel But how can you implement it in a way that improves product engagement and drives business growth?

Marketing 84

Marketing Customer Lifetime Value Technical Review Software Review 84

FastSpring

SEPTEMBER 16, 2022

But it becomes much more difficult when they’re occurring at the same time. You may already be thinking about ways to reduce your expenses and shift your overall growth strategy. You may already be thinking about ways to reduce your expenses and shift your overall growth strategy. How to Price a New Product.

Pricing 118

Pricing Payment Solutions Payment Services SaaS Payments 118

How To Buy Saas

APRIL 15, 2024

Will you be prepared for the SaaS AI revolution? More than 70% of SaaS companies are increasing their spending on AI, according to studies. Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Sales Hacker

FEBRUARY 9, 2024

Wiza is the only B2B contact database that sources and verifies contact data in real-time, the moment it’s requested, using LinkedIn as its source of truth. If it does, a little alarm bell should go off in your head because it means you may no longer be doing customer discovery – you’re actually selling. Sponsor shoutout: Wiza.

Sales Recruiting 67

Sales Recruiting AI Search AI B2B 67

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

User Pilot

JULY 23, 2023

With the right go-to-market team, your new launches won’t suffer unnecessary delays and you can increase adoption but focusing on the right things. TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. Align your teams with clear communication channels like Slack.

Marketing 74

Marketing Customer Lifetime Value SaaS Advertising 74

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

User Pilot

APRIL 19, 2024

Ever wondered how likely your customers are to recommend your business? This measurement is more than a statistic—it’s a mirror reflecting your customer’s loyalty and the health of your customer relations. Get a Userpilot demo now to create your own NPS dashboard.

Scale 52

Scale Systems Review Software Review Branding 52

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. The typical support “strategy” is to let common issues roll in for your support team to address. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers. The best time to perform a CRO audit is several months after launch and after the number of paying customers changes over time.

SaaS Payments 87

SaaS Payments Payment Services Payment Methods Payment Solutions 87

User Pilot

DECEMBER 8, 2023

A product experimentation framework is a structured approach to testing and evaluating product changes to isolate and determine the impact on user behavior and business metrics. a landing page or modal) and seeing how many people will try to use it to gauge interest. You’re then free to launch your experiment!

Management 96

Management User Experience Onboarding Metrics 96

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. That’s perfectly normal.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

User Pilot

NOVEMBER 20, 2023

We also look at: The differences between a technical and regular product manager Their responsibilities The qualities and skills that you need to make it as a technical PM How Userpilot can help technical product managers achieve their goals Let’s get right into it! Book the demo to see how it can help your technical product managers.

Management 94

Management Software Development Engineering Market Research 94

User Pilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. TL;DR A product marketing framework is a structured but flexible approach to positioning and promoting your product.

Product Marketing 92

Product Marketing Marketing Social Media Scale 92

Natalia Luneva

OCTOBER 14, 2021

As a growth coach and strategic advisor for SaaS founders, I get hundreds of requests from founders to launch internet challenges/hackathons for their users. At the time of preparing this swipe file, this is the only resource available created specifically for SaaS companies. So should you read this swipe file?

Social Media 98

Social Media SaaS Software Review compliance 98

User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. What are B2B customer insights?

B2B 87

B2B Underperforming Technical Team B2C Scale 87

Blulogix

JANUARY 6, 2024

Unlocking Revenue Potential with a Robust Subscription Billing Platform By BluLogix Team Welcome to the fifth installment of our series on selecting the right subscription billing platform for your business. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payments 52

Payments Subscription Payment Features SaaS Payments 52

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Raise your hand. what are your thoughts?

Cloud 168

Cloud Scale Trends Machine Learning 168