User Pilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

OCTOBER 26, 2023

On the other hand, their Enterprise segment is bigger and doing great. The SMB markets can test out features that aren’t built to scale yet, and as they succeed, Greenhouse invests in them and rolls them out to Enterprise customers. When looking at Greenhouse’s Enterprise business, many of them started when they were tiny.

Sales Hiring 281

Sales Hiring AI SMB Sales Recruiting 281

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! The other thing is I’ve studied enterprise software for literally 30 years. If you take this ability to not follow the herd and the experience, you can spot trends. “Look, here’s enterprise software. Get tickets here.

Sales Hiring 339

Sales Hiring Underperforming Technical Team SaaS Headcount 339

SaaStr

JUNE 13, 2024

Every week, there are significant new developments in tech. However, CIOs at large enterprises have the budget to try different things and see what they can do. If you go to a team and say, “I can do 70% of what your team is doing now automatically and at a fraction of the cost.” It’s not a bad thing. At Gong, yes.

Scale 306

Scale AI Sales Underperforming Technical Team 306

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Want to see more content like this?

Enterprise 162

Enterprise Underperforming Technical Team Scale B2B 162

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 65

Mobile Underperforming Technical Team Onboarding AWS 65

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue. Want to see more content like this?

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Sales Hacker

OCTOBER 16, 2020

Prospecting in the enterprise environment is just different. Enterprise is generally behind the times and slow to move on new ideas. On the flip side, however, the Enterprise segment offers a vast number of decision makers to go after, and, as we all know, there is a big payoff if you can win the deal. Shifting your mental game.

Enterprise 126

Enterprise Payment Methods Payment Services Sales Hiring 126

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

SaaStr

FEBRUARY 25, 2020

For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. How is it trending? And every question you ask yourself, you have to ask yourself, how is it trending? How is that trending? What does our customer lifetime value, how is that trending? Are there particular trends?

Scale 240

Scale Underperforming Technical Team Sales Hiring Software Review 240

How To Buy Saas

MAY 28, 2025

Even Sendbird highlights that enterprise-scale AI agents come with built-in observability, fallback logic, and policy controls to ensure reliability under heavy load. Why SaaS Builders Should Care LLM orchestration delivers clear business value to SaaS teams. The result is faster AI feature development and fewer manual interventions.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

SaaStr

JULY 29, 2022

Those are all a bit enterprise biased. And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. So that is the theme of today.

Scale 273

Scale Scaling Sales Hiring Enterprise 273

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Underperforming Technical Team 165

Underperforming Technical Team Scale Benchmarks Sales 165

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Casey Accidental

OCTOBER 20, 2020

Google, for example, has an ads business, a vertically integrated hardware business for the Pixel and Google Home, a developer platform in Google Play, an enterprise SaaS product in Google Cloud, consumer subscription with YouTube Music and YouTube TV, and many light marketplaces like Google Shopping and Google Flights. Refund Policy.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

User Pilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. UserTesting allows teams to gather real-time user feedback from usability tests.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. So where exactly should B2B enterprises focus their efforts when it comes to helping their salespeople? . 42% said they lacked personalized information on prospects. The bottom line.

Scale 123

Scale Technical Review Development Team Review Underperforming Technical Team 123

OpenView Labs

MARCH 8, 2021

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? Continuously hiring, managing, and retaining the right team can be incredibly difficult and time consuming—if you don’t have the right tools and processes in place to make it scalable, that is. How to Hire Enterprise Salespeople.

Sales Hiring 98

Sales Hiring Scale Sales Recruiting B2B 98

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. When I first took over this account, the business relationship was trending poorly and the customer was at risk of churning. The first approach I took to managing the deal – writing longform executive summaries – left me and my team more confused than empowered.

Scale 148

Scale Management Sales Underperforming Technical Team 148

Totango

JULY 28, 2021

While the conventional approach has been to assign one customer success manager per customer account, digital customer success platforms now make it possible for teams to administer success at scale by leveraging automation to deliver one-to-many success management. Developing meaningful interview questions.

Customer Success 118

Customer Success Management Underperforming Technical Team Scale 118

Full Session

DECEMBER 23, 2024

FullSession Capture all user interactions, visualize trends and patterns, analyze user behavior, and optimize your site’s interface, usability, experience and performance with FullSession , our user behavior analytics software. Pricing info is unavailable. Take some time to check out each option and see which one feels right for you!

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Kellblog

JUNE 27, 2022

US thought leaders — including industry analyst powerhouses such as Gartner , Forrester , and IDC — define not only the yardstick for evaluating vendors in existing categories, but also new product categories, the trends driving their creation, the hype cycle of technologies behind that, and the “companies to watch” as categories emerge.

Startup 137

Startup Sales Hiring Underperforming Technical Team Compensation 137

User Pilot

AUGUST 30, 2024

What are its strengths and weaknesses? Finally, its product usage , workflow, and form analytics help teams make informed decisions and optimize the user experience. Or bad, because it adds unnecessary complexity? Pros and cons of using WalkMe What are WalkMe strengths and weaknesses? Trends and Retention analysis.

Technical Review 105

Technical Review Software Review Systems Review Underperforming Technical Team 105

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. This episode is an excerpt from a session at SaaStr Summit: Enterprise. This episode is sponsored by Guideline.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

User Pilot

AUGUST 22, 2024

What are its strengths and weaknesses? There’s a free Starter plan, a Plus plan (from $49 a month), and custom-priced Growth and Enterprise plans. Catering to businesses of all sizes, it enables teams to track user interactions with the brand at different stages of the customer journey. What’s Amplitude tracking?

Technical Review 105

Technical Review Underperforming Technical Team Software Review Pricing 105

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Who would be a bad fit for this job?

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Clouded Judgement

JANUARY 6, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. We know software is impacted from macro - but how bad will it get? Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Follow along to stay up to date! Top 5 Median: 10.4x

Cloud 130

Cloud Azure AWS Underperforming Technical Team 130

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 138

Data Analysis Software Data Scale 138

User Pilot

MAY 8, 2024

Also, it helps you make data-driven product development decisions instead of relying on guesswork. Analyze your product trends for each customer persona through funnel and trend analysis. Based on the insights, you can inform your future product development. Why analyze user needs for your target audience?

Underperforming Technical Team 104

Underperforming Technical Team Interviewing Trends User Experience 104

Totango

JANUARY 26, 2021

When you know why customers are leaving you, you can develop appropriate preventive measures. Escalation stage: Slow response time or weak communication to a support request. Poor Customer Fit. Improving your customer success team to better help customers achieve their goals . Poor customer experience promotes churn.

Churn 94

Churn Retention Underperforming Technical Team Technical Review 94

Casey Accidental

OCTOBER 24, 2022

This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. This is a very common strategy for enterprise companies with large margins. The problem for Eventbrite is we weren’t an enterprise company with enterprise margins. This stuff is hard!

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Neil Patel

SEPTEMBER 9, 2021

If you could visualize your data and share your findings with key team members? Power BI Premium: This powerful, enterprise-level analytics tool starts at $20 per user per month. This may help you better understand the strengths and weaknesses of your paid ad campaigns. Well, I’ve got great news for you. Export Your Work.

Marketing 129

Marketing Social Media Marketplace as a Service Underperforming Technical Team 129

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52