Sales Hacker

FEBRUARY 7, 2025

SaaS pricing isn’t static – it’s a living strategy that grows with your company. In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Tiered pricing models emerge to address these differences.

Pricing 104

Pricing Scale SaaS Technical Review 104

SaaStr

MARCH 8, 2024

With everything in AI moving so rapidly, what’s the best way to price Artificial Intelligence products or SaaS tools with custom AI features and integrations? Should it be subscriptions, usage, solutions, or something entirely different? Why is pricing so tricky? Snowflake is a symbol of usage-based pricing.

AI 263

AI Pricing Artificial Intelligence SaaS 263

SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

Payment Features 294

Payment Features Subscription B2B Mobile 294

SaaStr

FEBRUARY 2, 2025

Companies need to: Ensure secure data handling Maintain clean data for model training Integrate effectively across multiple systems Enable real-time data access where needed Evolution of Business Models The integration of AI is driving changes in how vertical software companies approach pricing and business models: Pricing Strategies Traditional subscription-based (..)

AI 202

AI Technical Review Artificial Intelligence Systems Review 202

SaaStr

JUNE 7, 2025

The Deceleration Evidence Ramp’s card spend data reveals several concerning trends that suggest the AI adoption curve is indeed slowing: The growth rate from Q4 2024 to Q1 2025 was significantly lower than previous quarters, even accounting for typical seasonal variations in enterprise spending. ROI scrutiny is intensifying.

AI 130

AI Payment Services Payments Scale 130

FastSpring

SEPTEMBER 16, 2022

But what about pricing? When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Why You Shouldn’t Trust How Your Competitor’s Price.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

Clouded Judgement

MARCH 28, 2025

Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. The opportunity set seems as attractive as it’s ever been, but the risk also seems higher.

Cloud 302

Cloud AI Scale Scaling 302

SaaStr

MAY 1, 2021

But … to go to annual pricing or not … . Very small businesses often buy more like consumers than large enterprises. And as a result, even more chose monthly subscriptions. Cash you can use especially to make those accretive hires (more on that here ). We usually hit it. More on how here. Not all – but most.

Payment Features 286

Payment Features Scale SMB Churn 286

Clouded Judgement

MARCH 21, 2025

Price undisclosed but sounds like >$300m DataStax acquired by IBM. Price undisclosed but sounds like >$1B M&A has followed an interesting arc over the last ~20 years. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Moveworks acquired by ServiceNow for $2.9B

Cloud 189

Cloud Pricing Payment Features Subscription 189

Blulogix

DECEMBER 17, 2024

By BluLogix Team Creating a Flexible Pricing Engine for Future Success Introduction In the subscription economy, customer expectations are evolving, and Managed Service Providers (MSPs) must adapt to meet these dynamic demands.

Engineering 65

Engineering Pricing Payment Features Subscription 65

FastSpring

OCTOBER 13, 2023

Merchant of record and payment services provider platforms may each offer varying levels of additional features, such as integrations and API connections, subscription management functionality, customer support, and more. Pricing starts low per transaction, but it will add up quickly if you’re looking for a more robust service.

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

FEBRUARY 15, 2024

Metronome’s sophisticated billing and subscription management platform enables companies to easily manage and automate complex billing and invoicing processes. Founders, Kevin Liu and Scott Woody learned from their own early career experiences that companies need an easier way to deliver flexible pricing and packaging to the market. #2.

Scale 278

Scale Software Review Payment Features AI 278

Clouded Judgement

MAY 16, 2025

For those who don’t, I will take quarterly subscription revenue x 4 as a proxy for ARR. Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months.

Trends 146

Trends Cloud Payment Features Subscription 146

SaaStr

OCTOBER 18, 2023

After a less-than-fun time being acquired, he came back and founded a next-generation enterprise analytics company, Domo. It’s always an interesting challenge on how to monetize professional services in enterprise SaaS companies. NRR of under 100% is some of the lowest in the enterprise. So far, it seems to be working.

Entrepreneurship 293

Entrepreneurship Enterprise Pricing Churn 293

SaaStr

DECEMBER 27, 2020

Devops has gone very enterprise quickly, and so has New Relic. New Relic’s net negative churn / net dollar retention has dropped to 98% in the last quarter, despite a record 77% of revenue being from the enterprise. New consumption pricing model has increased revenue 15% where rolled out. This is a big take-away.

Scale 339

Scale Outsourced Development SMB Cloud 339

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Clouded Judgement

DECEMBER 20, 2024

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Revenue multiples are a shorthand valuation framework. Overall Stats: Overall Median: 6.2x

Cloud 146

Cloud Banking Payment Features Subscription 146

SaaStr

APRIL 14, 2025

Head of AI Dialpad: How to Build AI at Scale GTM/ B2B Speakers: CEO HubSpot Yamini Rangan: Going More Multiproduct, Going More AI, and Going More SMB and More Enterprise CEO Dropbox Drew Houston: DropBoxs Third Act: AI & Content Intelligence CEO Calendly, Tope Awotona Open AMA and AI in 2026 CEO Clio, Jack Newton: Reaccelerating Vertical SaaS to (..)

VP of Engineering 192

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 192

FastSpring

APRIL 11, 2022

What’s the ideal number of subscription tiers for a SaaS company? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options.

SaaS Payments 147

SaaS Payments Pricing Strategy Scale 147

Clouded Judgement

OCTOBER 11, 2024

For software companies, this phenomenon can be a tailwind, as it drives accelerated deal closures and increased sales velocity, sometimes with less price sensitivity from buyers looking to quickly deplete their budgets. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue.

Cloud 170

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 170

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

MAY 22, 2024

But — it’s one that is very important to many of us that sell into the enterprise. Its research and reports in enterprise software are critical. And … 92% of its revenue is from subscriptions. Given how critical its research is in selling to the enterprise, I wanted to take a look at its business.

Revenue 285

Revenue Enterprise Cloud Pricing 285

Subscription Flow

MARCH 12, 2024

Paystack is well-known for its intuitive user interface, quick implementation process, and strict security measures. It places a high priority on making sure all users can transact securely. Understanding the Pricing Structures of Paystack Nigeria Paystack provides a clear pricing structure devoid of any additional costs.

Merchant Services 98

Merchant Services Payment Services Payment Methods Payment Features 98

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

MAY 8, 2021

And customer count varies a lot based on pricing / ACV: Dropbox may have the most customers of any SaaS company — 15m+ at $2B in ARR. Squarespace is at $700m ARR and has 3.7m “unique subscriptions” although it’s unclear how many unique customers that is. Wix is at $1B ARR, worth $15B and added 1 million new subscriptions in 2020.

SMB 278

SMB SaaS Payment Features Subscription 278

SaaStr

MAY 27, 2025

While consumer apps chase viral growth, enterprise infrastructure compounds quietly. AI Creates New Strategic Value Informatica wasn’t just acquired for their current business – they were acquired for their role in making AI workable at enterprise scale. Let’s break down the lessons. A 32-Year Journey to an $8B Exit.

Acquisition 140

Acquisition Government AI Enterprise readiness 140

Blulogix

MAY 13, 2025

But if youre relying on your ERP to handle the complexities of IoT or Telematics monetizationdevice-level billing, usage analytics, subscription logic, channel managementyoure setting it up to fail. Its the backbone of many enterprise finance operations. Invoices are missed. Its great at what its built for. Billing is delayed.

Finance 52

Finance Payment Features Pricing compliance 52

SaaStr

JUNE 19, 2024

Around 2012, the focus became solely on the Enterprise, which is interesting considering they had a full-blown PLG engine. For many years, if you had gone to the Bitly site, you probably wouldn’t have been able to figure out how it made any money because they cherry-picked out the Enterprise opportunities coming through the funnel.

Scale 294

Scale Scaling Underperforming Technical Team User Experience 294

Subscription Flow

FEBRUARY 20, 2024

Small businesses require automated billing software because while getting paid is great, sending out invoices is frequently a laborious process. It comprises outlining costs, accounting for taxes, monitoring payments, and contacting unpaid clients. Another short step away is sending the invoice straight to the customer’s email.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

Tom Tunguz

MARCH 24, 2020

As colleagues communicate more ideas online, companies will have to secure these thoughts to protect their intellectual property. I wonder if we will get to a point where we are routinely selling and deploying costly and complicated enterprise software entirely remotely. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

Subscription Flow

DECEMBER 10, 2024

The changing economic conditions have witnessed legacy-oriented businesses losing ground to pro-digital enterprises. Changing customer expectations, digital advancement, and transforming market trends call for a price discipline. What is Dynamic Pricing SaaS? There are several types of dynamic pricing.

Pricing 52

Pricing SaaS Customer Lifetime Value Payment Features 52

Blulogix

MARCH 12, 2025

By BluLogix Team The Future of Monetization: Why Usage-Based Billing is the Key to Scalable Growth Introduction Introduction Subscription models have dominated the digital economy for years, but in 2025, usage-based billing is emerging as the smarter, more scalable approach. Automate Billing & Invoicing to prevent revenue loss.

Payment Features 59

Payment Features AI Search B2B AI 59

Clouded Judgement

JUNE 6, 2025

And it’s worth calling out that the concept of ERR is really born out of the business model shift to consumption/outcome-based pricing, where there is less “lock-in.” Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. ” Pilots. Commercial signals (e.g.,

Cloud 130

Cloud Technical Review Software Review Technical Advisors 130

SaaStr

JANUARY 11, 2024

Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Every month, the meal kit, the clothing, the game subscription, the video subscription almost has to be better than the month before. Look at $100B market cap Service Now , which is very, very enterprise.

Retention 311

Retention B2C B2B Churn 311

Clouded Judgement

MARCH 7, 2025

Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. Revenue multiples are a shorthand valuation framework. Overall Stats: Overall Median: 5.6x

Cloud 159

Cloud Forecasting Payment Features Subscription 159