Sat.Sep 21, 2024 - Fri.Sep 27, 2024

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Can a Sales Team Ever Catch Up For a Slow Year in Q4?

SaaStr

So if you’ve been around startups for a while, and especially sat on any boards, you’ll see a VP of Sales answer a slow Q1 and even Q2 with this: “We’ll make up for it in Q4.” And many variations thereof. In fact, in so many sales plans, you often see Q4 bookings at 2x-3x or more Q1! Even when growth overall is slow.

Sales 259
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3 financial trends for software companies to capitalize on this year

Payrix

In 2023, the Embedded Finance market was valued at $73 billion and projected to grow to $523 billion by 2032, growing at a compound annual rate of 24%, according to a recent report. This growing market is switching up how small-to-medium-sized businesses (SMBs) access financial products, creating exciting new opportunities for software companies to reimagine their business models and restructure their product offerings.

Payments 130
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The “Idea Bake Sale” and Why It’s a Bad Idea to Have One

Kellblog

“Phew, we sure have a lot of challenges right now,” the frustrated CEO mused after completing a day at the annual planning offsite. “While my executive team is pretty solid day to day, they’re too in-the-box. They’re not creative. They never have any new ideas about how to fix our problems.” “Other than asking me for more headcount.

New CTO 76
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AI Advantage for Startups : Changing the Workflow through Services

Tom Tunguz

Suppose you’re a startup in a competitive market with a large incumbent who owns the system of record - the software that runs the sales team or the support team or the marketing team. How do you win? In the last decade, startups have chosen to identify a feature or workflow to improve & leverage that wedge into an advantage. Many have reached great levels of success, but few have overturned the incumbent.

AI 248
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How to Energize Customer Adoption of Your Integrated Payments Program

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

How happy are you with customer adoption of your integrated payments solution? If you’re like many ISVs, there’s always room for improvement. If you want to increase integrated payments adoption, check out Wind River Payments’ webinar on demand, " How to Drive Customer Adoption of Your Payment Integration ". In this webinar, integrated payments veteran, Pete Uselman, discusses common challenges software companies face in encouraging customers to utilize their payment features and shares the late

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Credit Card Surcharges: What Are They, and How Do They Work?

Stax

Credit card surcharges are increasingly becoming a fact of life. Industry data shows that 9 out of 10 credit card users say they don’t want to pay surcharges but do it anyway. This is good news because it means you won’t have to inflate your base prices to cover payment processing fees. That said, you can’t just decide and impose credit card surcharges overnight.

More Trending

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The Best Time to Post on Social Media in 2024: Times for Every Major Site

Buffer Resources

At Buffer, we recently embarked on an ambitious project: uncovering the best times to post on every major social network in 2024.  We poured over millions of posts, Reels, Tweets, TikToks, Shorts, videos, and more to pinpoint when the best-performing content was published.  To predict the best time to post on Facebook, Instagram, LinkedIn, and X, we looked at the timeslots with the highest engagement rates on each platform.

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Close Sales-Assisted Deals Faster with FastSpring’s Hubspot Integration

FastSpring

We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.

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How Do We Anchor Content Marketing Efforts in a Multi-Platform Distribution World?

Sparktoro

This week, I’m taking a full 8 minutes because I want to address an incredibly important email from Russell Wojcik of Liquibase that came in reply to my previous 5-Minute Whiteboard on Content Marketing Evolving Beyond SEO: What distribution point do we rally around if it’s not just keyword rankings in Google?

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GTM 114: Audience-First GTM, Fueling Startup Growth via LinkedIn with Adam Robinson

Sales Hacker

Adam Robinson is the Founder/CEO of Retention.com and RB2B. Adam bootstrapped Retention.com to $22m ARR in 4 years by helping ecommerce stores identify their anonymous website visitors and send them triggered emails. He launched RB2B in March of 2024 to help SaaS companies identify anonymous website visitors and see their LinkedIn profiles in Slack for free!

Startup 67
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Toast: We Made Our Sales Reps Close More, And Shrunk Their Territories. It Worked.

SaaStr

So Toast is one of the most iconic B2B leaders out there. We’ve all used Toast 10s or 100s of times by now. But while the brand and market penetration is strong, the business model is challenging. It still loses money on the hardware, and the payments side is fairly low margin (28% or less). The software license is high margin, but it’s only 20% of the total revenue.

Scale 250
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Interwoven with Initia

Tom Tunguz

Like in web2, building an app on a blockchain requires several layers & components. Picking the best of each can be a challenge for a developer. Once the stack is fixed, a developer might want to choose the best database characteristics for an app : lower latency for a game, greater security for a financial exchange. Last, interoperability with other systems is a critical way of enticing users to use the apps.

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Clouded Judgement 9.27.24 - The Foundation of Foundation Models

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Foundation Models Are to AI what S3 was to the Public Cloud Many people look at 2006 as the birth of the public cloud - the year Amazon launched AWS. Microsoft launched Azure in 2010, and Google launched GCP to the public in 2011 (they launched a preview of Google App Engine in 2008, but made it publicly available in 2011).

Cloud 173
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How to Convert Traffic into Leads: 10 Strategies

Predictable Revenue

It’s hard to drive traffic, so converting traffic into leads requires even more work on optimization. Learn how to do this in our guide. The post How to Convert Traffic into Leads: 10 Strategies appeared first on Predictable Revenue.

Strategy 130
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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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SaaStr Comes to JAPAN November 20 for the All Star SaaS Conference!

SaaStr

The 9th All Star SaaS Conference is November 20 in Tokyo and we’ve been meaning to go for a while. The stars aligned this year and I’ll be there speaking, including an AMA, along with several other top SaaStr speakers: Rob Bernshteyn, CEO of Coupa, and now GP at Iconiq Capital Claire Hughes Johnson, former COO of Stripe Jay Simons, former President of Atlassian, now GP at Bond Capital All 3 are some of the top all-time SaaStr speakers and we’re so excited to catch up with them

SaaS 238
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What is a Cash Discounting Program and How Does It Work?

Stax

Customers who walk into your business or order your products or services have many expectations. One of them is multiple payment options. While electronic payments have been rising in popularity, you still can’t ignore cash. According to YouGov Profiles , 67% of Americans still use traditional payment options for in-store purchases. In addition, contactless and digital payment options, such as debit and credit cards, only increase the financial burden for businesses like yours.

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The Best SEO and Digital Marketing Podcasts in 2024

The Moz Blog

Looking for a way to stay connected to the voices and perspectives in digital marketing? Do you learn from hearing and observing but don't get that experience when working from home? We've got you covered. Check out our curated list of top digital marketing podcasts. These shows go beyond tactics and trends, offering a window into the lives and experiences of SEO professionals.

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The 28 Best Marketing Resources for Social Media

Buffer Resources

Social media changes more rapidly than the weather in the mountains. There’s a new feature, a unique best practice, or even a new social media site just around the corner. Things change in the blink of an eye. I’ve collated a list of 28 social media marketing resources to help you stay up to date — or even ahead of the curve — at all times.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Dear SaaStr: Who Should I Fire, Someone Who Underperforms, or Someone Who Has Questionable Ethics?

SaaStr

Dear SaaStr: Who Should I Fire, Someone Who Underperforms, or Has Questionable Ethics? I would fire both. An underperforming rep that gets a pass just lowers the bar for everyone, unfortunately. No matter how nice they are. If it’s OK for Bob to always hit 30% of quota … then you just won’t have enough pressure and urgency on your sales team. You can’t have that.

Sales 249
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7 Tactics for Ecosystem-Led Outbound

Sales Hacker

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

Scale 82
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Navigating Content Marketing Amidst the Rise of AI — Whiteboard Friday

The Moz Blog

In this episode of Whiteboard Friday, Ross talks about how search has changed and how we, as marketers, can navigate that change to produce quality content. With the increased use of AI and LLMs, content creation may seem more complex, but it’s still based on the fundamentals we use every day.

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TikTok Has Landed Me $160K in Brand Partnerships and a 6-Figure Book Deal — Here’s How I Did It

Buffer Resources

I knew nothing about TikTok when I started my account in March 2020. A fellow business owner recommended I get on the platform to expand awareness for my disability advocacy company Diversability , and I gave it a chance but initially struggled to find traction. A few months later, I got a lucky break: I saw friends announce they were part of TikTok’s Creative Learning Fund , and I decided to pitch myself as a disability educator by reaching out to the agency my friends were working with.

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A Complete Guide to Embedded Payments

Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!

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5 Interesting Learnings from Samsara at $1.26 Billion in ARR

SaaStr

So whose doing well in SaaS today — with almost no “macro” impacts? Folks that sell to the end economy in the U.S. Like Samsara. Powered by the overall strength of the U.S. economy, by shipping, by trucking, by industrial applications and more … there’s no downturn at Samsara. It hasn’t missed a beat: It’s at $1.26B in ARR Growing 36% $24B Market cap, so almost 20x ARR (wow) And cash-flow positive (4% FCF Margins) That’s about as good as it get

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7 Tips for Optimizing Your Customer Touchpoints

Groove HQ

If you’re at the helm of a small business, you know that every interaction matters. But optimizing customer touchpoints across various channels can be a real challenge, especially when you’re short on time and resources. Are you unsure which touchpoints need your attention most? Creating personalized experiences often feels like a luxury, while balancing automation […] The post 7 Tips for Optimizing Your Customer Touchpoints appeared first on Groove Blog.

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Come to My Session at SaaS Metrics Palooza: The Impact of AI on SaaS Metrics

Kellblog

While I was unable to make SaaStr Annual this year, I am pleased to announce that I will back at SaaS Metrics Palooza , an entirely virtual conference (where I don’t need to walk on my recovering knee) focused entirely on SaaS metrics, and hosted by my SaaS Talk co-host Ray Rike. I’m speaking this year on The Impact of AI on SaaS Metrics at 9:00 AM Pacific on 10/8/24.

Metrics 61
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Creator Camp: A Challenge to Form a Content Creation Habit in 30 Days

Buffer Resources

When it comes to forming a new habit, even the most disciplined person has to work at it. From new workouts to studying, we can all agree that no matter what it is, adding something new to our routines takes time and effort. Content creation is no exception to habit forming. To the untrained eye, anyone with a phone can pick it up and film or type their way into an empire.

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Enhance Customer Value: Unleash Your Data’s Potential

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Dear SaaStr: My Startup is Nearing The End of its Runway – and I Found Out My CEO Has Been Taking Money from the Company. What Should I Do?

SaaStr

Dear SaaStr: My startup is nearing the end of its runway – and I found out my CEO has been taking money from the company. What should I do? Unfortunately, this is a little more common than you think. Maybe even more common today than a few years back, as VC rounds and especially seed rounds grew in size, and oversight and controls to some extent took a back seat.

Startup 237
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How To Prioritize Support Tickets: A Guide for SMBs

Groove HQ

Is your team struggling to prioritize support tickets efficiently? When you’re relying on a traditional email platform, it’s easy for urgent messages to get buried under less important requests. This leads to delayed responses, frustrated customers, and missed opportunities to resolve crucial issues promptly. Thankfully, there’s a way to regain control of your support inbox and […] The post How To Prioritize Support Tickets: A Guide for SMBs appeared first on Groove Blog.

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2024 NIST Password Guidelines: Enhancing Security Practices

Scytale

The NIST password guidelines have come a long way, adapting to the forever changing cybersecurity space and, just as importantly, to how people actually behave. When NIST first introduced its password recommendations back in 2017 (under NIST Special Publication 800-63B), the focus was all about security through complexity. You know the drill—passwords filled with uppercase letters, lowercase letters, numbers, and special characters.