Sales Hacker

MARCH 1, 2024

Learn through this example AudiencePlus , a platform that enables B2B marketers to build, engage, and convert audiences through owned media, used this very strategy. By the time they officially launched the product, they already had an engaged audience. As a result, 60-65% of AudiencePlus deals are sourced through events and content.

VP of Engineering 72

VP of Engineering Scale SaaS AI Search 72

User Pilot

JANUARY 9, 2024

The best tools for research operations are Userpilot for gathering insights, Optimal Workshop for conducting research, and Figma for testing prototypes. Companies with a loyal customer base could consider recruiting existing customers into focus groups and offering to pay them with store/subscription credit instead of cash.

Interviewing 72

Interviewing Scale Acquisition Data 72

Buffer Resources

SEPTEMBER 28, 2023

F1 Calendar : Taking over the development from a few friend, I rebuilt F1 Calendar as an easy way to check Formula 1 Session times in your timezone as well as making the data available via Calendar subscriptions. The site has been going for 14 years and has recently been expanded to feature other motorsports.

Social Media 72

Social Media Construction Forecasting Subscription 72

Intercom, Inc.

APRIL 23, 2020

They’ve made premium subscriptions free for healthcare professionals and are offering a few free collections for leaders and HR managers to “lead with kindness and understanding through the uncertainty.” How An Irish Charity Pivoted to Virtual Workshops for Women’s Wellness (Look Good Feel Better). The post H.O.M.E:

Healthcare 197

Healthcare Leadership Engagement Subscription 197

Buffer Resources

MAY 18, 2023

That’s the focus of all her online content in all its formats, from the workshops and courses she runs to her newsletter. Building connections and engaging in discussions have been key to my success.” Elisa, the writers’ writer If Elisa Doucette is known for anything, it’s writing.

Social Media 100

Social Media Interviewing Payment Features Engagement 100

Baremetrics

JUNE 26, 2020

If you screw up your customer’s experience early on in their subscription, it’s hard to convince them to keep paying month after month. And since SaaS and subscription businesses depend on monthly recurring revenue to grow , it pays to perfect your customer onboarding process. And that includes your customer onboarding process.

Onboarding 99

Onboarding SaaS Churn Social Media 99

Neil Patel

OCTOBER 1, 2021

Keeping your audience engaged with your content is a full-time job in itself. You must constantly evaluate your current content’s engagement metrics while also anticipating the needs of your growing audience. The transcription should serve as a starting point to creating engaging, valuable blog posts. Create an E-Course.

Social Media 135

Social Media AI Search AI Content Marketing 135

Buffer Resources

FEBRUARY 29, 2024

  By optimizing our GBP listings , we secured a spot in the highly sought-after “local 3-Pack” for most searches. This prominent position, displayed above organic results and just below sponsored ones, has significantly enhanced our online visibility, customer engagement, and, ultimately, our bottom line.

Payment Methods 84

Payment Methods Business Software Review Payment Services 84

User Pilot

MAY 12, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. involved in the product funnel. Jordan S.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

Chart Mogul

JUNE 16, 2023

LTV is key to calculating ROI of in-person conference sponsorships Attract as many eyeballs as possible to your activities Engagement is a measure of long-term success Are in-person events worth it? Let’s assume 150 of them were ICP leads, 50 of them you got to engage with your product after the event, 20 converted into customers.

Strategy 52

Strategy SaaS Benchmarks Travel 52

ProfitWell

MAY 1, 2020

Plus, a deeper dive into the numbers behind what shapes the ProfitWell Subscription Index. Yesterday, we officially launched our ProfitWell Subscription Index , a measurement of how the B2B SaaS market is growing or shrinking over time—and today, we’re diving into the numbers a bit further. Reminder: Subscription Stimulus Package.

B2B 52

B2B Subscription Payment Features Social Media 52

User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. Conversion The conversion stage is where potential customers make the decision to upgrade from a trial or freemium account to a paid subscription. What is the purpose of customer acquisition in SaaS?

Acquisition 85

Acquisition SaaS Payments Payment Methods Metrics 85

ProfitWell

JANUARY 14, 2020

Then, a pricing workshop from the minds of our very own pricing pros. Your top subscription news. Last week at the Consumer Electronics Show (CES) in Vegas, Quibi —the subscription video-on-demand service chaired by Hollywood’s Jeffrey Katzenberg and Chief Exec Meg Whitman—made its debut. Hollywood goes tech. Email Address Play.

Advertising 52

Advertising B2C Mobile Pricing 52

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. for addressing potential churn.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. involved in the product funnel.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. involved in the product funnel.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. involved in the product funnel. Jordan S.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Valuize Consulting

AUGUST 19, 2021

In the exploding subscription-based economy, it’s no surprise that SaaS leaders are honing in and focusing on this metric as a key indicator of overall health and valuation. Customer Success Impact: CSMs’ understanding of the product’s features and how users intended to engage with those features to solve a business problem is essential.

Retention 52

Retention Metrics Churn Customer Success 52

Valuize Consulting

AUGUST 19, 2021

In the exploding subscription-based economy, it’s no surprise that SaaS leaders are honing in and focusing on this metric as a key indicator of overall health and valuation. Customer Success Impact: CSMs’ understanding of the product’s features and how users intended to engage with those features to solve a business problem is essential.

Retention 52

Retention Metrics Churn Customer Success 52

Baremetrics

JANUARY 3, 2022

Finding and engaging with peers in a meaningful way ranks among the best reasons to attend a SaaS conference in 2022. SaaStr Annual 2022 Date: September Type: San Francisco and virtual More than 50,000 attendees and hundreds of workshops make this a must-see event if you are located anywhere near Silicon Valley.

SaaS 98

SaaS Payment Methods Payment Solutions Payments 98

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

Natalia Luneva

JANUARY 8, 2022

Similar platforms are usually used by community managers, marketing managers, customer support managers, and product managers to engage users, retain customers, facilitate the support process, and gather product feedback. 1 Higher Logic, Member and Customer Engagement Platform. Why should SaaS startups build communities?

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Session replays feature on Heap.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SmartKarrot

OCTOBER 18, 2021

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. Provide process and reconciliation of invoicing for ON24 products and services.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

User Pilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. involved in the product funnel. Jordan S.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Chart Mogul

OCTOBER 25, 2019

Additionally, MindTickle gamified the process to increase engagement and ensure high usage of their platform by SevOne’s sales team. If you’re wondering where to start with sales knowledge sharing, in-person workshops and coaching may be the best option because salespeople prefer to learn from their peers and managers.

Sales Hiring 65

Sales Hiring Management Sales Onboarding 65

SmartKarrot

JUNE 14, 2023

Role: Customer Success Manager Location: San Francisco, CA, United States (Remote) Organization: Beyond As a Customer Success Manager, you’ll be securing possibilities for new product upsells, existing product upgrades, and yearly subscription renewals. If necessary, do follow-up or refresher training.

Customer Success 19

Customer Success Sales Hiring Technical Review Construction 19

Chart Mogul

OCTOBER 25, 2019

Additionally, MindTickle gamified the process to increase engagement and ensure high usage of their platform by SevOne’s sales team. If you’re wondering where to start with sales knowledge sharing, in-person workshops and coaching may be the best option because salespeople prefer to learn from their peers and managers.

Sales Hiring 52

Sales Hiring Management Sales Onboarding 52

Intercom, Inc.

NOVEMBER 17, 2021

And in 1996, I was teaching day-long writing workshops in government agencies because I’m based in Washington DC, and they’re an employer in the neighborhood. Liam: So, you are the absolute perfect person to talk to then about effective customer messaging and engagement.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

GetUplift

MAY 15, 2019

In this workshop, we’ll show you how to specifically use these insights to optimize your website. In this workshop, we have our very own Sophia Dagnon presenting. This workshop is all about using specific data you can gain from social media to optimize your website for conversions. Different ways to track engagement.

Social Media 59

Social Media Software Review Interviewing Branding 59

Chart Mogul

FEBRUARY 26, 2018

The funnel is a problem for two main reasons: Funnels are inherently linear and aren’t a good fit with the complex pattern of engagement a user might have with a business across different devices, mediums and contexts. At ChartMogul, we produce educational and informative content to help people build a better subscription business.

Scale 45

Scale Content Marketing Social Media Subscription 45

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Sales Process Engagement. Metering / Billing / Payment Process. Initial Engagement (Activation).

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Intercom, Inc.

APRIL 12, 2018

A lot of the features in the Dribbble Pro subscription were built in reaction to requests we’ve gotten from the community. For example, we’re giving more invites to folks who are more engaged on the platform. We could rent out a venue and invite amazing designers to come out, tell their story and teach workshops.

Business 215

Business Branding Startup Leadership 215

SmartKarrot

FEBRUARY 2, 2022

Engage, advise & address customers’ use cases by mapping their business goals and Hevo’s product feature. Collaborate with stakeholders (internal and external) during different stages of the customer’s life cycle e.g. product subscription, initial adoption, etc. Lead customer engagement, webinairs and workshops.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

SmartKarrot

JUNE 11, 2021

SuccessHacker Certifications and Training Workshops. Helmed by industry CS leaders such as Todd Eby, James Scott, Andrew Marks, and Aaron Thompson, SuccessCoaching offers multiple workshops and online training programs for customer success professionals. CCSM Level 1 focusing on engaging, managing, and retaining customers.

Customer Success 22

Customer Success Sales Hiring Technical Review Scale 22

SmartKarrot

SEPTEMBER 16, 2021

Identify at-risk customers and develop re-engagement strategies to mitigate churn. Engage actively and collaborate closely with Account Managers as account owners to identify expansion opportunities from the existing user community. Conduct training/onboarding workshops for new and growing customers.

Customer Success 19

Customer Success Cybersecurity Education Onboarding 19

User Pilot

AUGUST 30, 2021

TL; DR. Launch messages are a means of communicating and keeping your target audience – your existing customers – up to date and drive engagement and adoption. You can personalize them to each user persona segment and stage in the journey, leading to higher visibility and engagement. Let’s check them out….

Communication 82

Communication Education Onboarding Engagement 82