Sat.Feb 03, 2018 - Fri.Feb 09, 2018

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Zero to $50M – A Roadmap of the Key Stages, and How to Win at Each Stage

For Entrepreneurs with David Skok

There are seven key stages in a startup’s evolution from $0m to $50m in revenue. Understanding where you are in that evolution, and how to act at each stage is critical for success, as what is appropriate at one stage is not appropriate at another stage. In my talk at SaaStr 2018, I will lay.

Revenue 255
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Expanding Your Time Horizon To Scale Your Startup

Tom Tunguz

When a startup takes form, the first weeks and months and years are spent furiously. The team assembles itself. The lightbulb illuminates. It is formed and reformed again and again as customers supply feedback. Eventually the team hews the right product. The startup raises capital. Then the team returns focus to hiring, evolving the product, and closing customers.

Scale 240
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Want to hire great designers? Start a blog.

Intercom, Inc.

A few years ago I came out of a meeting with my product manager where we talked about the next feature we should build. At the time there was a lot of hype around Foursquare-like location sharing apps. We worked for a social network so we had to build something like that as well. Needless to say, we didn’t have a clear product strategy. To take my mind off things I opened my RSS reader and a post called “ Product strategy means saying no ” caught my eye.

Strategy 217
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Before you talk about the solution, point out the problem

Practical Advice on SaaS marketing

Lots of people who you think should be interested in your software-as-a-service (SaaS) solution, couldn’t care less. It doesn’t matter that they perfectly fit your “ideal customer” persona. It doesn’t matter that your solution is full of features built especially for them. It doesn’t even matter that you’re sure it’ll be a huge help to their business.

Finance 178
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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Sales Enablement Statistics for 2018

Sales Enablement, SaaS and Growth

To me, there’s never been a better time to be a sales enablement professional. It’s a rapidly growing area and while there’s a lack of publicly available sales enablement statistics or indeed, widely adopted best practices and standards, this is due, largely to the fact, that many of us are figuring out exactly what sales enablement is, means and does.

More Trending

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Successful employee onboarding should focus on culture

Intercom, Inc.

Onboarding new employees is a hard process to do well. You might think of onboarding as something you just have to check off your list, but it’s easy to forget that things which are second nature to you are totally new and unknown to someone that’s just started. I joined Intercom a few months ago as an engineering manager and onboarding for the first time in a while made me realize some things I hadn’t before.

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Getting Smart About Growth Podcast with Andrew Chen

Casey Accidental

Andrew Chen recently wrote a blog post about how growth is getting harder. I invited Andrew to the Greymatter podcast to chat more about why growth is getting harder, and more importantly, what to do about it. We talk about how viral growth is on the decline in consumer, but not in B2B, and how to leverage paid referrals effectively. We also walk through trends in paid acquisition, how to find your first channel of growth, and much more.

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Useful ways to analyze SaaS expansion

Chart Mogul

Highly successful SaaS businesses exhibit very strong customer expansion and as a result, negative churn. But it's possible to dig deeper basic expansion rate to better understand how and when customers upgrade. Expansion rate in SaaS is an oft-overlooked metric that can uncover a lot of insights about the health of your business. While there are other common health check metrics commonly used by investors such as churn rate, expansion rate holds its own as a good indicator of future success, si

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How to Drive Traffic with Affiliate Marketing and Paid Media

FastSpring

If the traffic to your SaaS site is slow, it’s time to consider two time-tested routes to a bigger audience: affiliate marketing and paid media. Both require a bit of relationship-building, but it’s well worth the time. They help drive new traffic directly to your site.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Don’t be afraid to use live chat for sales

Intercom, Inc.

Until relatively recently, salespeople were not too enthusiastic about the idea of using live chat for sales. We saw it as taking away our power to prioritize our time for leads and instead gave that power to whoever happens to be online at that moment. But by using live chat to capture and convert leads, that attitude has begun to change rapidly. Traditional sales teams were often taught to pre-qualify their leads before even talking to them.

Scale 188
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4 Crucial Mistakes That Will Ruin Your Sales Call (And What To Do Instead)

Sales Hacker

In this article, I’ll explain how to build rapport on a sales call, and 4 lethal mistakes to avoid during your sales conversations. In our rush to focus on the latest automated email app or Chrome extension , we’ve forgotten that at its core, sales is about harnessing the power of human-to-human interactions. Because of this, t oo many salespeople are sabotaging their opportunities for success from the very start.

Sales 67
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This is how you get a reply to your outreach without annoying people

CloseSaaS

Email outreach can be a powerful too. Much like cold calling, a cold email can unlock massive opportunities. If you craft your emails well, they can be your foot in the door with the Fortune 500 clients you’ve been dreaming of.

Sales 52
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My Story on Origins Magazine

Sylvia Ng

I was recently interviewed by Origins Magazine about my career story: how I got started, what I’ve learned along the way, and what advice I’d give to others now. It was great stepping away from my day-to-day to share how I view failure and and success. You can read the full article here.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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SaaS Valuation FAQ Series – Part 5: The LTV:CAC Ratio and the Implications of Misallocating CAC to COGS

Cardin Partners

There’s something a bit magical about the LTV:CAC ratio. The idea of “a dime in, a dollar out” is the reason why the SaaS business model is so compelling: to the growth investor, it's the promise of partnering with a businesses into which heaps of CAC dollars can be invested, with the almost certain promise that multiples of those invested dollars will return to the fund and their LPs.

SaaS 40
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How to Use Sales Triggers to Close More Deals, Faster

Sales Hacker

The post How to Use Sales Triggers to Close More Deals, Faster appeared first on Sales Hacker.

Sales 71
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Want to write better cold emails? Stop listening to experts, and ask your customers for help

CloseSaaS

You know email is one of the most powerful tools you have for bringing in new customers, but you just can’t seem to hit the mark. Your open rate is tanking and your responses are non-existent. So what do you do?

Sales 52
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GDPR compliance at ReSci

ReSci

The General Data Protection Regulation (GDPR), which will be enforceable on May 25th, 2018, is a regulation from the European Parliament, the Council of the European Union and the European Commission that attempts to strengthen and unify data protection for all individuals within the European. The post GDPR compliance at ReSci appeared first on ReSci.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Microsoft will buy out your Box, Dropbox or Google contract

ITPro

News. Redmond offers free OneDrive for Business subscriptions to cover remainder of rival contracts.

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How to Prepare for GDPR in 5 Steps

Sales Hacker

The post How to Prepare for GDPR in 5 Steps appeared first on Sales Hacker.

Sales 40
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Rune Madsen on the intersection of user experience and design systems

Intercom, Inc.

More than 50 years ago graphic designers realized that having shared underlying rules when creating a bunch of related objects, a design system, was a smart idea. But in today’s world there’s tension between a very broad general purpose design system and an in-house design system for a given company that’s very specific and tailored to them – like our Full Stack Design System , for example.

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Sales Stack 2018: The Tools

yoursales

SALES STACK 2018 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2018: THE TOOLS SALES STACK 2018: THE TOOLS. Want the 2019 list instead? Then click here! I n an ever evolving world, we in the business of selling SaaS have to embrace and stay ahead with the latest sales tools that are emerging in the market. These tools are what we use to deliver elite services to our clients and strengthen our B2B sales processes.

Scale 86
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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95% of data centre traffic will come from cloud by 2021

ITPro

News. Volume of data will lead to more hyperscale cloud facilities, report predicts.

Cloud 43
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12 Creative Ways VPs of Sales De-Stress and Re-Energize for Peak Performance

Sales Hacker

It’s no secret – the Head of Sales/VP of Sales role might be the most stressful job in any organization. And that’s exactly why I’m organizing the first ever Surf & Sales Summit , to give sales leaders an exciting yet unconventional way to reduce sales stress and re-energize for peak performance. Real Answers, From Real Sales Leaders.

Scale 102
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Convert your hottest leads right from Slack with our new two-way integration

Intercom, Inc.

Today, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app you have open all day. The relationships we have with our customers are maintained by the conversations we have with them. Real-world conversations are dynamic, fluid interactions that adapt to the spaces we have them in. Traditionally, our online conversations are more rigid, taking place in specific locations like a mobile app or particular channel.

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The state of subscriptions on the App Store

Chart Mogul

First came the race to 99 cents, then the rise of freemium and in-app purchase models. In 2016, Apple rolled out expanded support for the subscription model in iOS apps — suggesting that subscriptions were the future for publishers on the App Store. So what’s the state of play in 2018? Back in June 2016 we published Welcome to the subscription economy, Apple — at the time Apple had revealed its plans to completely revamp its iOS App Store, and as a part of the update, include expanded support fo

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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SAP confirms end date for mobile platform support

ITPro

News. Maintenance agreements will apply after 2020, but new features will focus on cloud version.

Mobile 40
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How To REALLY Run An Effective Sales Discovery Call

Sales Hacker

In this article, I will breakdown how to run effective discovery calls within the sales process, in just 7 easy steps. It’s no secret that discovery is one of the most crucial parts of any sales opportunity, and ultimately – delivering demos without this vital component is likely to be a wasted activity. When I posed to my LinkedIn network a couple of months back the question as to the importance of discovery, the response was overwhelmingly aligned.

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SOM vs. CASB vs. IDaaS: The Unique Value of BetterCloud Demonstrated in 10 GIFs

BetterCloud

“What is BetterCloud?”. “Is BetterCloud a CASB?”. “Is BetterCloud an IDaaS?”. Managing SaaS application environments is complicated. People ask us these questions all the time. But BetterCloud is solving a set of challenges that no other vendor addresses. We’re not a CASB or an IDaaS (in fact, many of our customers use us alongside those solutions).