Tom Tunguz

NOVEMBER 29, 2022

Data visualization is a passion of mine. I remember reading Edward Tufte’s book The Visual Display of Quantitative Information & stumbling across Charles Minard’s “ Napoleon’s March.” Most visualizations plot 2 dimensions. Napoleon’s March encodes 6 : the geography of the terrain, the route & the direction of the army, the headcount of the troops, the temperature of the battlefield, & the time of year of Napoleon’s doomed quest to conquer Rus

Data 283

Data Headcount Data Analysis 283

Inturact

NOVEMBER 28, 2022

Your SaaS pricing tells the story of your value, and should communicate that value in a way that actually attracts customers. Every SaaS founder worries if their pricing is right, and with good reason. Your SaaS pricing should justify your product and yet be affordable.

Pricing 59

Pricing SaaS Communication B2B 59

Predictable Revenue

NOVEMBER 28, 2022

These creative ideas for sales incentives will help you keep reps on track for quota. Learn the secret to motivating a sales team through tailored incentives. The post Ideas for Sales Incentives appeared first on Predictable Revenue.

Sales 147

Sales Revenue Development Management 147

SaaStr

NOVEMBER 28, 2022

So it’s the season where there are … some tough board meetings. Plans are missed, which is tough enough. Worse, cash sometimes gets tight. Look, this stuff is stressful. Very stressful. So don’t make it even harder on yourself. First, whatever you do, don’t stop sending regular investor emails — at the same pace. Don’t stop sending them on the 1st of the month just because the news isn’t great.

Startup 293

Startup Management Sales 293

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Rise to the next level of recurring revenue. Discover how recurring payments are reshaping industries beyond simple subscriptions, driving a $1.5 trillion market. Learn the crucial strategies for building scalable, secure, and seamless recurring payment infrastructure to boost customer retention and fuel growth.

Payment Features

The Daily Egg

DECEMBER 1, 2022

Product descriptions are one of the most important parts of your ecommerce site because they serve to convince potential customers to buy. The post 6 Examples of Product Descriptions appeared first on The Daily Egg.

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IT World

NOVEMBER 28, 2022

Just days after announcing the close of its consumer-oriented Wickr Me encrypted messaging service, Amazon Web Services (AWS), at its annual re:Invent conference on Monday, said that it was making the enterprise version of the app generally available. Dubbed simply AWS Wickr, the service was first announced in July and has been in preview till now. The enterprise version of the messaging service, designed to allow enterprise users to securely collaborate via text, voice and video, along with fil

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AWS Enterprise 122

ChurnZero

NOVEMBER 29, 2022

This is a guest article by Michael Su , senior consultant of Customer Success, The Success League. Customer Success is still a young field and a new concept for many companies. When I ventured out to build my first Customer Success department at a tech software company, my leadership team thought I was nuts. At the time, I was a sales engineer, and my job was to close deals and move on to the next prospect.

Customer Success 98

Customer Success Sales Recruiting Technical Review Compensation 98

Entrepreneur - SaaS

DECEMBER 1, 2022

Working with a distributed team in a remote setting has its challenges. I am sharing how managing a distributed team works for me and what the advantages are.

Management 97

Management Business 97

SaaStr

NOVEMBER 26, 2022

‘Tis the season! And we’re getting into the Holiday Cheer with the SaaStr Holiday Party 2022 ! Friday December 2nd, 4-7PM in Downtown Palo Alto at Tacolicious. . So SaaStr HQ in Palo Alto is actually right upstairs from the downtown Tacolicious, and it’s become something of a cult team favorite. To kick-off the Holiday Season, we decided to take over our favorite food spot in the SF Bay Area, and bring together some of the Bay Area SaaS community of Founders, Revenue Leaders, C

SaaS 69

SaaS Revenue 69

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Codebases evolve rapidly, and your test automation should keep pace. However, many teams struggle with brittle scripts and growing test debt, which hinder delivery and increase risk. This guide illustrates how engineering leaders leverage AI to enhance the resilience and scalability of testing. You will discover how AI can automatically generate and maintain test cases, adapt to changing applications, and identify high-risk areas before problems reach production.

Engineering

The Daily Egg

DECEMBER 2, 2022

You’re here because you want to grow your ecommerce business. Maybe your sales have started to plateau. Or maybe you’re just curious. The post 7 Easy Steps to Boost Ecommerce Sales appeared first on The Daily Egg.

Sales 328

Sales Business 328

Tom Tunguz

NOVEMBER 26, 2022

Airdrops may be one of the most prevalent forms of marketing in web3. Airdrops reward users who have helped the project & generate awareness of the token by depositing free tokens into their wallets. Recently, Dune Analytics published an analysis of the Uniswap UNI token airdrop. Some background on the UNI airdrop: To be eligible, users must have transacted on Uniswap before September 1, 2020.

Blockchain 218

Blockchain PayPal Startup Pricing 218

Predictable Revenue

DECEMBER 1, 2022

Michael Gaudet joins the Predictable Revenue podcast to discuss the best sales growth channels for $10-50k CAC levels and how to use them to drive pipeline revenue. The post B2B Growth Channels for Different CAC Levels Part 2 appeared first on Predictable Revenue.

B2B 147

B2B Revenue Sales Development 147

SaaStr

NOVEMBER 28, 2022

So I don’t really know as much about digital marketing as I should, and as you might think, but every time I look at our Google Analytics, I learn a few new things: One small reminder is that, at least for SaaStr, LinkedIn now drives materially more traffic than Twitter. It may be different for you, but it’s a reminder of the growing power of LinkedIn overall and especially in B2B.

B2B 291

B2B Engagement Data Marketing 291

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Artificial Intelligence

The Daily Egg

DECEMBER 2, 2022

If you don’t do keyword research right, you’ll end up creating content your audience doesn’t care about. Without focusing on the right. The post 5 Easy Steps to Do Keyword Research appeared first on The Daily Egg.

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Clouded Judgement

DECEMBER 2, 2022

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! 2023 Forecasts There are 2 primary questions that matter right now for software stocks - are rates going up or down, and are numbers (foreword estimates) going up or down. Covid was a period where rates were going down, and numbers going up.

Cloud 130

Cloud Forecasting Software Review Revenue 130

Intercom, Inc.

DECEMBER 1, 2022

At Intercom, we value principles over processes. As we’ve scaled, we’ve distilled and fine-tuned the foundations that shape what we build and how we build it. Principles tell us where we should focus, how we make decisions and move forward as a team, and help us consistently build great products at scale. And that’s exactly why, earlier this year, we started a series dedicated to exploring the reasoning behind each one.

Engineering 118

Engineering Scaling Communication Management 118

SaaStr

NOVEMBER 26, 2022

So this is just a personal post, not as an investor or blogger or community runner, but as an SMB owner. Running “SaaStr Inc.” as an SMB. My 2 Favorite Apps of 2022. And … why. Favorite #01 as an SMB Admin: Gusto. So Gusto is not the most important app at SaaStr, but it’s fairly important. People need to get paid. It’s important.

SMB 283

SMB Systems Review Management 283

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

B2B

The Daily Egg

DECEMBER 1, 2022

You’ve probably heard the phrase “it’s all about the customer” when talking about retail, hospitality, or any other type of customer-facing business. The post What Is the ??Ecommerce Customer Journey All About? The Complete Guide appeared first on The Daily Egg.

Business 204

Business 204

Andreessen Horowitz

NOVEMBER 29, 2022

Now more than ever, business development is top of mind for biotech founders. Scientific collaborations have always been an essential piece of the drug development ecosystem, enabling small biotech companies to accelerate and maximize the impact of their therapeutic platforms … The post Your First Biotech BD Hire appeared first on Andreessen Horowitz.

Development 114

Development Business 114

Intercom, Inc.

NOVEMBER 30, 2022

This month, we’ve been working on email, security, and tooltips – and that’s just the beginning. Welcome to the November edition of Built for You. It’s that time of year again! As we approach the holiday season, your support team will no doubt be looking for ways to become more efficient, more effective, and less strapped for time – all while maximizing customer satisfaction. .

Mobile 104

Mobile Branding Engagement Metrics 104

SaaStr

DECEMBER 1, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, lea

Merchant Services 274

Merchant Services Payment Solutions SaaS Payments Payments 274

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

Sales Hacker

DECEMBER 1, 2022

I’ve been an SDR , an SDR director, and now run a sales team at a startup. I’ve been in the SDR trenches. A lot. Typically, SDRs work from one of two territory models: Static territories based on geography or vertical or business segment. A Wild West-style free-for-all where reps prospect into an addressable market wherever they’d like. I’ve seen both kinds, and they can lead to a number of issues with imbalanced books.

Technical Review 99

Technical Review Underperforming Technical Team Outsourced Development Education 99

IT World

DECEMBER 2, 2022

While we must wait and see what the tangible enterprise benefits of Apple’s next big product introduction will be, the company has given up on Reality when it comes to the name of the operating system that drives its mixed/augmented reality glasses, according to a new report. No longer RealityOS, now it’s xrOS. We had originally anticipated Apple would christen the OS for the system RealityOS — in part because earlier reports suggested this, plus it has acquired or partnered with numerous compa

Enterprise 99

Enterprise 99

ChurnZero

DECEMBER 2, 2022

Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? If (nearly) missed targets are becoming the norm, it might be time for you to dust off and revamp your customer segmentation strategy. Re-segmenting your customer base is a natural evolution of your company, product, and team’s growth. All CS leaders eventually undertake this exercise to scale engagement and improve the customer experience.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

SaaStr

NOVEMBER 30, 2022

Dear SaaStr: What Percentage of Total Incoming Deals Do VCs Invest In? Right here, right now? <1. Oooh maybe but not yet, excited but need to see more? >5. Deals seen per month? Lots! But always hoping to have more of the “this is a no brainer” moments, that would be nice. — Ann Bordetsky (@annbordetsky) November 7, 2022. Yes, it’s tiny, nominally it’s 1% or so everywhere … but like many statistics, that number is misleading.

Investment 273

Investment Venture Capital Leadership 273

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

User Pilot

NOVEMBER 30, 2022

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle.

Management 98

Management Customer Lifetime Value Metrics Engagement 98

Sales Hacker

NOVEMBER 29, 2022

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

Scale 92

Scale Underperforming Technical Team Outsourced Development Growth Marketing 92

IT World

NOVEMBER 28, 2022

Connected Sheets, which can be accessed via the company’s Data Catalog, can be used to import or feed governed data from various sources into spreadsheets including Google Sheets and Microsoft Excel.

Government 91

Government Data 91