Unbounce
MARCH 22, 2022
Ever find yourself scrolling through a page, wishing you could get somewhere a little quicker? Sure, headings help when it comes to finding something particular on a page. But sometimes, a shortcut would be nice to get straight to your destination. That’s where a simple, tiny tool like an anchor link comes in handy. An anchor link lets a visitor jump between sections of a page.
SaaStr
MARCH 22, 2022
SaaStr Europa just got a major upgrade. With 1,251 SaaS CEOs, Founders, and Revenue Leaders already attending SaaStr Europa 2022 – we’re upgrading the event to an even bigger venue! Wow — the response to this year’s edition of SaaStr Europa, 7-8 June in Barcelona, has been incredible. Even though we’re still about 90 days out to the event, we were on pace to sell out registrations for our original venue capacity much, much soon.
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CloudGeometry
MARCH 22, 2022
When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first). The challenge is to build common ground between business and architecture so as to translate business assumptions into critical technical solution inputs.
SaaStr
MARCH 22, 2022
Dear SaaStr: What Was the Moment You Knew You Had to Break Up With Your Co-founder? It’s happened to me twice, that “moment”. It was the same thing both times: When they just didn’t show up to a critical meeting. Founder conflict is unfortunately pretty common. I was blessed in my first start-up to never have a second of it. That’s really about as good as it gets in start-up land.
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IT World
MARCH 22, 2022
One of the dirty little secrets of many businesses, perhaps even most, is that far more of them than ever admit to it have been hacked. Still others end up paying ransomware, but they've never revealed this deep, dark secret. After all, who wants to admit to the world — and their customers — that they've been caught with their security pants down. Well, things are about to change.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
MARCH 22, 2022
Much has been discussed, written, and reconfigured around the modern data stack – and for good reason, it’s one of the most significant shifts in data architecture of our time. But as close followers of its evolution, one of the … The post Investing in Hex appeared first on Andreessen Horowitz.
IT World
MARCH 22, 2022
Each time we experience an Apple iCloud , Spotify , Slack , Verizon , Google , Peloton , or any other form of server-based outage, we’re reminded that everyone should have multiple layers of backup to maintain data and work to ensure key services still work when servers go down.
SaaSOptics
MARCH 22, 2022
5 Things to Know About Accruals. The iconic cover of The Hobbit by J.R.R. Tolkien shows a dragon (Smaug) gloating on top of his pile of gold. While we all wish to be like Smaug, counting the cash we have today, SaaS companies need to think ahead. Revenue accruals are how we do that. But instead of counting what we have today, SaaS companies use a ledger to add up all the gold—I mean, cash—that they one day will get. .
Sales Hacker
MARCH 22, 2022
In this workshop, Lauren Comer from Mindtickle will interview Sal Pecoraro and Lauren Bailey to share their secrets to producing top-producing reps. The post New Research on the Behaviors that Make Reps Win… and Lose appeared first on Sales Hacker.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Groove HQ
MARCH 22, 2022
Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it. The post 2022 List of Shopify Courses for Dropshipping, Developers, and More appeared first on Groove Blog.
Sales Hacker
MARCH 22, 2022
In this episode of the Sales Hacker Podcast, we have Seamus Ruiz-Earle , CEO at Carabiner Group , who cut his teeth on Salesforce at the tender age of 17 and became the youngest Trailblazer in Salesforce history. Join us for an educational conversation about why you haven’t started thinking about RevOps early enough and how to remedy that. If you missed episode #200, check it out here : From AE to CEO: Entrepreneurial Life Lessons with Asad Zaman.
IT World
MARCH 22, 2022
Google Sheets is a powerful spreadsheet app that you use through your web browser. It stores your spreadsheets in the cloud with Google Drive. Anyone with a Google account can use Sheets and Drive for free. Both are also part of Google Workspace (formerly G Suite), Google’s subscription office suite for business and enterprise customers. This guide will teach you how to start a new spreadsheet in Sheets or upload one you already have stored on your PC, including a Microsoft Excel spreadsheet.
ChurnZero
MARCH 22, 2022
Nowadays, marketers are hyper-aware of the importance of the customer journey and creating an intuitive user experience. In most cases, however, there are still plenty of opportunities to streamline the process and reduce customer friction. Customer friction points are any obstacles that stand between the customer and what they want — think clunky checkout processes, complicated phone menus, or any steps that feel extra and unnecessary.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
30 Day Leadership
MARCH 22, 2022
In this episode of the B2B Leadership podcast , best-selling author and leadership coach Nils Vinje speaks with Kan Huang, Director and Head of Strategy at Social Wave. Podcast highlights: 0:24 - Kan's background - Kan explains his role at Social Wave and how he got into his first leadership position. 2:53 - Mixing different disciplines - How did Kan navigate multiple skills over the course of a decade?
Chart Mogul
MARCH 22, 2022
Tring Tring. You just received a notification from ChartMogul. A new customer signed up. Oh yes! Your monthly recurring revenue (MRR) just shot up. Tring Tring. Another notification. A customer just canceled. Oh no! Your MRR went down. Tring Tring. A customer just upgraded their plan from basic to premium. Yes! MRR goes up again. … Tring Tring.
30 Day Leadership
MARCH 22, 2022
In this episode of the B2B Leadership podcast , best-selling author and leadership coach Nils Vinje speaks with Kan Huang, Director and Head of Strategy at Social Wave. Podcast highlights: 0:24 - Kan's background - Kan explains his role at Social Wave and how he got into his first leadership position. 2:53 - Mixing different disciplines - How did Kan navigate multiple skills over the course of a decade?
OceanX
MARCH 22, 2022
Fuel, Fuel, Fuel. As reported in the last few editions, the rising cost of fuel has a direct impact on inbound and outbound shipping costs. Spread across thousands of units may have a lesser impact on cost per individual unit. But on eCommerce parcels, the impact can be more noticeable. For example, that $10 air pkg you shipped just before Christmas, with a 10.75% fuel surcharge, tacked on an additional $1.08.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Valuize Consulting
MARCH 22, 2022
Is Your Customer Success Strategy Built To Scale Customer Value? The rush to become a premier digital-first organization has seen many scramble to build a robust digital engagement model. In the race to become the first and best, some organizations have forgotten to lay a solid foundation that not only ensures the current success of the digital-led approach, but also their ability to scale.
How To Buy Saas
MARCH 22, 2022
Are you thinking of selling your SaaS Business? Many business owners dream of being able to exit their company one day, whether it is for the purpose of making money, taking a break, moving on to a new venture, or retiring for good. Best practices for how to sell SaaS business assets effectively can be hard to come by, which is why we have put together 4 tips that will help make this complex process a bit easier.
Groove HQ
MARCH 22, 2022
We've broken down the 7 main KPIs for customer service teams. The post Customer Support KPI Metrics and How to Use Them appeared first on Groove Blog.
SmartKarrot
MARCH 22, 2022
Role: Strategic Customer Success Manager Location: Remote, United States Organization: Untapped As a Strategic Customer Success Manager, you will identify opportunities to develop training, partner retention materials, and documentation to scale with our growing partner base. Prioritize your book of business and build a new and high-performing 1:many process to drive scaled success among your partners.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Groove HQ
MARCH 22, 2022
Looking to wow recruiters and hiring managers with an awesome resume? We've got insights to help you get hired! The post Customer Service Resume Writing: Tips & Examples appeared first on Groove Blog.
SmartKarrot
MARCH 22, 2022
No matter what the size of your business is, you need to be available to your customers. This is one of the most important things that can make or break not only your reputation but the sustainability of your B2B SaaS business. It should always be remembered that if you are not ready to show your loyalty to your relationship with your customers, your competitors are always ready to grab that opportunity.
Intercom, Inc.
MARCH 22, 2022
In a digital world, any business can sell anything to anyone. This ability to shift models, create product lines, and push them out to customers rapidly has changed everything. Which makes customer experience (CX) the most important differentiator and success factor your business has. Today, 80% of organizations are expecting to compete mainly based on CX.
SaaStr
MARCH 22, 2022
These days, every company knows the buzzwords: diversity and inclusion. But today’s talent pool is looking for more than words in a PR statement. According to author Dan Schawbel, in 2021, 70% of job seekers said they want to work for a company that demonstrates a commitment to diversity and inclusion. This requires effort from your entire organization, and Handshake VP, Employer Partnerships Jessica Peluso outlines some changes that you can make to your brand, and your application, interv
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
OPEXEngine
MARCH 22, 2022
State of the Market. Private equity blew the doors off in 2021 as trillions in pandemic-related stimulus produced a historic surge in dealmaking and exits. Non-buyout private investing categories like growth equity and venture also saw huge increases in activity. . Source: Bain & Company’s Global Private Equity Report 2022. Growth Equity. Capital is flooding into growth equity and venture capital funds as investors seek exposure to technological change.
BetterCloud
MARCH 22, 2022
Today, G2 released its Spring 2022 Grid Reports—and we’re excited to announce that once again, BetterCloud was named a leader in six of them. As always, we’re honored by this recognition, especially considering that it’s largely based on actual feedback from actual BetterCloud customers on G2’s platform. . But now that BetterCloud has ranked so highly in so many G2 reports, our position in the Spring 2022 Grid Reports reconfirms that organizations are moving into what they describe as a natural
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