Fri.Apr 21, 2023

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How to use Gmail labels to tame your inbox

IT World

So, you've got email, you say? Lots of it? More than you can possibly manage without losing the few metaphorical marbles still sloshing around in that soggy ol' brain of yours? I hear ya. In fact, I think we all can relate (even those of us whose brains are, erm, slightly less soggy). And I'm here to tell you: It doesn't have to be so difficult. Gmail has a variety of built-in tools for making your messages more manageable.

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The Very Best VCs Have Billion Dollar Positions. Not Just Billion Dollar StartUps.

SaaStr

So we’ve posted a lot on SaaStr on the year on how to understand how VCs think. On how they need to invest in unicorns not just to make money, but just to survive. But what does it take to be a truly elite VC? And if you meet with a truly elite VC, what are they looking for? Truly elite VCs have Billion Dollar Positions. This is a much higher bar, and achievement, than merely a billion dollar sale, or a billion dollar IPO.

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Do the productivity gains from generative AI outweigh the security risks?

IT World

There's no doubt generative AI models such as ChatGTP, BingChat, or GoogleBard can deliver massive efficiency benefits — but they bring with them major cybersecurity and privacy concerns along with accuracy worries. It's already known that these programs — especially ChatGTP itself — make up facts and repeatedly lie. Far more troubling, no one seems to understand why and how these lies, coyly dubbed "hallucinations," are happening.

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Founders: Get Your Comp Package Approved By Your Board of Directors

SaaStr

So something quietly changed in the past few years. Maybe it was the investing craziness of late ‘20 through late ‘21. Maybe it was VCs not wanting to rock the boat. Maybe it was a lot of startups just plain not having real boards of directors. What’s changed is the majority of startups that are venture-backed don’t seem to get the CEO’s and founders’ compensation packages approved by the board anymore.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Clouded Judgement 4.21.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Q1 Earnings Season We’re on the eve of Q1 earning season. Next week we get all 3 hyperscalers reporting (AWS from Amazon, Azure from Microsoft, and GCP from Google). If we look at the trends in their most recent quarters YoY growth rates (below) you’ll see the deceleration has been meaningful.

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Why generative AI will turbocharge low-code and no-code development

IT World

The evolution of generative AI models will further lower barriers to using low-code and no-code development tools, and potentially lead to the birth of a whole new class of intelligent developer technology.

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Product Analysis in SaaS: Types, Steps, and Tools

User Pilot

What is product analysis and what are its benefits? These are just a couple of questions we answer in the article. We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

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Jamf debuts sophisticated security protection for executive iPhones

IT World

Newton’s Third Law of motion argues that for every action there is an equal and opposite reaction. With that in mind, it’s no surprise that the Apple ecosystem is fighting back in a big way against the mercenary spyware companies that have made headlines recently. Improving situational awareness Few people in tech sit comfortably with NSO Group and others in their attacks against journalists, human rights advocates, and high-value targets on behalf of repressive governments.

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In-App Resource Center for SaaS: A Complete Guide [+ Examples and Tools]

User Pilot

How do you build an in-app resource center that gives customers a valuable self-service experience ? In this article, we cover: What to include in your resource center 8 SaaS examples to inspire your new resource center How to create a help center in just three steps Let’s get started. TL;DR An in-app resource center is a space where users can find educational content and help articles within the application itself.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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10 powerful tricks for your Google Pixel Calculator app

IT World

As any self-respecting geek knows, calculators have long sported all sorts of spiffy hidden tricks. From the.7734 "HELLO" hack that delighted us all in grade school to the more advanced graphic calculator goodness of our teenage years, these fancy-schmancy adding machines of ours have always had their fair share of fun secrets for those of us in the know.

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Xero vs Freshbooks: Which Side Will You Choose?

SaaS Metrics

As a small business owner, finding the right accounting software can be a daunting task. With so many options available, it can be hard to determine which one will best fit the needs of your business. Freshbooks and Xero are two of the most popular accounting software options on the market, but. Read more The post Xero vs Freshbooks: Which Side Will You Choose?

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4 Steps to Harnessing Customer Intelligence to Deliver Optimal Customer Value

Valuize Consulting

The Data-Driven Economy Cutting-edge Customer Intelligence and impactful customer insights are powerful competitive advantages in the new subscription economy. With so much customer data available in enterprise organizations, a thorough and thoughtful approach to your customer intelligence efforts is more important than ever. In order to meet the demands of a competitive marketplace and deliver on your customers’ desired outcomes, you must create a holistic view of your customers as the basis of

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How to Build an MVP That Will Get You Funding

SaaS Metrics

Building a Minimum Viable Product (MVP) is a crucial step for startups aspiring to get the initial funding they need to jumpstart their business. When it comes to raising capital, investors and venture capitalists are always on the lookout for businesses that can demonstrate their potential for revenue growth and customer acquisition. Read more The post How to Build an MVP That Will Get You Funding first appeared on SaaS Metrics.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Getting started with digital customer education with Steve Cornwell

ChurnZero

Has customer training become a full-time job for your CSMs? Instead of focusing on account churn risks and growth opportunities, CSMs spend their days demoing features, reciting answers to FAQs, and resending lost resources to customers. Relying on traditional training methods, like one-to-one sessions and email, is a surefire way to burn out your CS team and lead them to look for a role where they can do the strategy work they were hired to do.

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Mastering the Art of Sales Development: Unlocking SDR Success

Teamgate

Master the art of sales development and unlock SDR success with this comprehensive guide. Discover the vital role of sales development representatives, strategies, tools, and tips to excel in the field. Key Takeaways: SDRs play a crucial role in generating and qualifying leads for sales teams.

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What is marketing-as-a-service (MaaS) and is it right for your company?

Kalungi

In recent years, the requirements for an effective marketing function have changed significantly, especially after the pandemic. COVID-19 accelerated the need for digital transformation, as businesses were forced to adopt remote work policies and adapt to a new virtual environment. This means companies are constantly looking for updated tech stacks, lower budgets, and skills that reduce the barriers to adapting to the new normal.

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Apr 21 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Salt Lake City, UT, United States (Remote) Organization: Tava Health As a Customer Success Manager, you’ll Establish trusting relationships with important employer stakeholders, such as HR and Benefits Administrators. Take on new clients and take part in periodic review calls. Prior to measuring, monitoring, and frequently reporting progress, comprehend the aims of the consumer.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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REVEALED: The Benefits of Self-Service Business Intelligence Reporting and Analytics

SmartKarrot

As businesses strive to make data-driven decisions, self-service business intelligence (BI) reporting and analytics are becoming increasingly popular. This approach empowers users to access and analyze data on their own, without relying on IT or data analysts. By providing easy-to-use tools for data visualization, exploration, and reporting, self-service BI can save time and improve decision-making.

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Rev Up Your Business with Revenue Intelligence: The Power of Deferred Revenue and Expansion Revenue

SmartKarrot

In today’s competitive business landscape, organizations need to constantly analyze and optimize their revenue streams to stay ahead of the game. This is where revenue intelligence comes into play, helping companies to gain valuable insights into their revenue performance, identify growth opportunities, and drive profitability. In this blog, we will explore two key areas of revenue intelligence: deferred revenue and expansion revenue.