Thu.Apr 06, 2023

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A Basic Guide to Building Trust With Your Investors

SaaStr

Run toward bad news Sometimes you need a moment. That's OK. But after that, hiding makes it worse. Process it … Then: Address it Share it Talk about it Make a plan Act on it Your team and investors will rally — Jason Be Kind Lemkin  (@jasonlk) March 31, 2022 So I’ve written pieces of this post before, in how to best manage your investors, if for no other reason that to increase the odds they write another check.

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Notion vs. Monday.com

The Daily Egg

Comparing project management (PM) software can be challenging. Each project manager has specific pain points they’re trying to solve, and a productivity. The post Notion vs. Monday.com appeared first on The Daily Egg.

Software 295
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Dear SaaStr: How Do VCs Value Startups?

SaaStr

Dear SaaStr: How Do VCs Value Startups? Valuations in venture have never varied more in SaaS than now. As a really rough metric, we’re back to anchoring about 10x ARR. The very best startups will be able to raise at higher than 10x ARR. The rest may get offers below 10x ARR. After all, the average public SaaS company right now trades at about 6x ARR : But it’s not quite that simple.

Startup 278
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Rocketlane Review

The Daily Egg

Rocketlane is an early-stage B2B tech company focusing on customer onboarding and professional services automation (PSA). The company is already making waves. The post Rocketlane Review appeared first on The Daily Egg.

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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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New SaaStr Europa Speakers! MongoDB Dir. of Engineering, Crossbeam VP & GM of EMEA, and Partners from ICONIQ Growth, Keen Venture Partners, Point Nine Ventures, Target Global, and Ventech!

SaaStr

We’re just 9 weeks away from SaaStr Europa in London, June 6-7 ! As always, we have an amazing agenda for you! Here are just a few of the top SaaS leaders that will be speaking: Bao-Y Van Cong | Partner | Target Global Briehan Burke | General Partner | Keen Venture Partners Christine Edmonds | General Partner, Head of Analytics | ICONIQ Growth Christoph Janz | Founder & Partner | Point Nine Ventures Claire Houry | General Partner | Ventech Dimitar Stanimiroff | VP & GM EMEA | Cross

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All of LinkedIn’s latest features and how creators are using them

Buffer Resources

LinkedIn has a reputation for being a professional networking platform where users can learn about the latest industry trends. This is because, unlike other social channels, LinkedIn revolves around helping its members stand out and attract potential employers. But these days, I’ve found myself scrolling through LinkedIn more than ever before as it has grown from simply a job site into an active and thriving social platform.

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Clouded Judgement 4.7.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! State of SaaS Next week I’m giving a talk at the StartUp Grind conference on the “State of SaaS in 10 Charts.” I had a fun time trying to condense down the “state of SaaS” into 10 charts, and look forward to giving the talk!

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As US moves to regain microchip leadership, some say it never left

IT World

Over the past two years, microchip shortages highlighted America’s reliance on foreign suppliers, and spurred passage of the CHIPS Act , which earmarks tens of billions of dollars as incentives for chipmakers to build new fabrication plants in the US. But remaking well-established manufacturing supply chains — notably in Asia — is a Herculean task, and “companies are loathe to do it,” according to Yossi Sheffi, an MIT professor of engineering and director of the school’s center for transportati

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Vertical Operating Systems: One System of Record to Rule Them All

Andreessen Horowitz

When computers were first built, each new application had to be programmed specifically for each chip. This was very complicated for developers and, as a result, the companies that created operating systems to simplify this complexity became some of the … The post Vertical Operating Systems: One System of Record to Rule Them All appeared first on Andreessen Horowitz.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Overengineering 101: What Is It and How Can Product Managers Avoid It?

User Pilot

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Not quite. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated.

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Totango product innovations help CS drive predictable revenue growth

Totango

It’s no secret that businesses have been hit hard in 2023. With budgets being cut, staff being laid off, and sales cycles getting longer, many businesses are feeling the pressure, especially in the tech sector. To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp up their customer retention and expansion efforts.

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Guide To Leveraging AI Tools For Customer Success Managers

User Pilot

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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Pausing AI development is a foolish idea

IT World

A group of influential and informed tech types recently put forward a formal request that AI rollouts be paused for six months. I certainly understand concerns that artificial intelligence is advancing too fast, but trying to stop it in its tracks is a recurring mistake made by people who should know better. Once a technology takes off, it’s impossible to hold back, largely because there’s no strong central authority with the power to institute a global pause — and no enforcement entity to ensur

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Collecting In-App Feedback: Best Tactics and Tools for SaaS

User Pilot

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

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A forgotten Android personalization power

IT World

Well, gang, it happened. Again. I, an alleged human who lives and breathes all things Android, just realized I'd gone months without activating one of the platform's most powerful and pleasant personalization options. This time, though, I spotted a pattern. Late last year, y'see, I moved into a new Android device — the perky and praiseworthy Pixel 7 Pro.

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25 AI marketing tools to increase productivity and maximize conversions

Unbounce

Great marketers eat, sleep, and breathe KPIs—so it’s only natural that they’re always lookin’ for ways to optimize their campaigns and gain better results. These days, lots of them are adopting AI marketing tools that help them make data-backed decisions, streamline and automate their processes, and create higher-performing content. AI marketing doesn’t mean the end of real, flesh-and-blood marketers.

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Should we do more business with our iPhones?

IT World

While iPhones are seeing increasing use in the enterprise , most users could be getting a lot more productivity from their devices. That’s the essential argument made in a Deloitte report , which points out that while most of us have become accustomed to using smartphones for communications (email, calls, calendar management, messaging), their potential as highly mobile computing devices often remains unexplored.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Collecting In-App Feedback: Best Tactics and Tools for SaaS

User Pilot

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

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Microsoft touts Windows 365 Frontline: 1 subscription for up to 3 workers

IT World

Microsoft today unveiled Windows 365 Frontline : a Cloud PC option aimed at frontline, shift, and part-time workers. The new subscription to Windows 365 allows organizations to purchase one license that can be shared by up to three workers on mobile devices. The service also boasts new features for IT administrators. “Windows 365 Frontline can be managed alongside your other Windows 365 Cloud PCs and endpoints with Microsoft Intune.

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Protecting Intellectual Property in an Offshore Development Setting

TurnKey Labs

Table of Contents Are you considering Offshoring, but your Intellectual property worries keep you up at night? Are worst-case scenarios, like someone stealing your ideas or infringing on your patents, running rampant in your mind? Well, it’s an understandable nerve-wracking experience – but the good news is you don’t have to go it alone!

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Product-Led Growth (PLG) For Startups

Mucker Capital

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. Currently she's Executive in Residence with Reforge and advising other companies.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Apr 06 – Customer Success Jobs

SmartKarrot

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Own important team KPIs, including as renewal forecast, activity management, upsells, adoption, and churn Rate the effectiveness of adoption strategies to accelerate value realisation and shorten time-to-value for our products.

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Apr 06 – Customer Success Jobs

SmartKarrot

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Own important team KPIs, including as renewal forecast, activity management, upsells, adoption, and churn Rate the effectiveness of adoption strategies to accelerate value realisation and shorten time-to-value for our products.