SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. The bad news is it wasn’t driving the results they wanted.

Scale 246

Scale Sales Hiring Scaling Revenue 246

The SaaS CFO

MARCH 12, 2024

There are four key finance data sources that we need monthly to scale our SaaS business. This data can mean the difference between running financially blind and financial transparency. The data sources that I outline below are core to my financial framework.

Finance 52

Finance Data SaaS Scaling 52

Tom Tunguz

JUNE 7, 2023

Why will web3 companies dress like SaaS mutton? Web3 has created novel technologies that custody data, enable faster & more secure ways of moving money, guarantee provenance, & enable proofs of many things (identity, funds, insurance, presence to name a few). But web3-to-web2 sales must be the future for companies to scale.

Blockchain 266

Blockchain SaaS Scale Cloud 266

SaaStr

OCTOBER 21, 2023

Dear SaaStr: What is the average percentage of annual vs. monthly plan sold for a BtoB SaaS startup targeting the SMB market? Folks at scale can force their customers down an annual path even if they don’t want to. A few data points: 50% of Zoom’s customers paid monthly until recently.

Data 237

Data SMB Payment Features Churn 237

User Pilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. This article discusses ten tips that can help you to effectively scale customer success teams in SaaS.

Scale 84

Scale Customer Success Scaling SaaS 84

SaaStr

SEPTEMBER 8, 2020

Check out the session here: Algolia also summarized their Top 5 take-aways here , and below: Most SaaS founders start out the same way— armed with ample expertise of the technical details that go into a product and with limited experience of other aspects of scaling, such as sales. On finding product-market fit in the early stages.

Scale 247

Scale Sales Hiring Technical Advisors Scaling 247

SaaStr

SEPTEMBER 2, 2023

So there’s a question I’ve had for some time in SaaS: does high NRR really equal higher growth? Yes, most of the best in SaaS have high NRR, at least once they are public. SaaS Capital asked this question among some other great ones of 1,500 private SaaS companies here. But the data is real.

Startup 270

Startup SaaS SMB Banking 270

SaaStr

SEPTEMBER 29, 2023

One of the open secrets behind a lot of great SaaS companies is going multi-product. If you can handle multiple things with one solution, you’re going to get a deeper data connection to products tied together. What was so helpful about being multi-product? Or, this is a company bet, and you’re willing to invest 70% for a year.

Scale 252

Scale Scaling Startup Sales Hiring 252

SaaStr

MARCH 7, 2022

Dear SaaStr: Are Any SaaS Companies Really Profitable? SaaS companies can be quite profitable, but most these days that are able to raise capital tend to … take their time getting there. And ZoomInfo sells data, which if done right, really scales. That can take longer to reach scale.

Scale 308

Scale SaaS Scaling Revenue 308

SaaStr

NOVEMBER 24, 2020

Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Check out the low down on our sponsors for SaaStr Scale who are helping to make this event happen. It is the last SaaStr event of 2020 and it sure has been a wild ride. Freshworks.

Scale 264

Scale Scaling Outsourced Development compliance 264

USIO

APRIL 22, 2024

SaaS companies are continually seeking innovative strategies to not just maintain but amplify their growth trajectory and increase revenue. Integrating efficient payment systems along with offering revenue share will significantly impact a SaaS company’s revenue streams and overall expansion.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

User Pilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Dashboards also allow you to track changes in data quickly and thus, make informed decisions based on real-time data. It needs to display changes and trends in data over time. What makes a great analytics dashboard?

Social Media 82

Social Media Data SaaS Scale 82

SaaStr

JANUARY 16, 2023

To convert an idea into a successful venture, startups need to be equipped to scale. Mike Wiacek, CEO at Stairwell, Mo Jebrini, CTO at Mashvisor, and Michael Ermolenko, CTO at Inworld.ai, discuss with Helene Ambiana, Global SMB and Startups Marketing Director at Google Cloud, how they overcame the hurdles of scaling and reached their goals.

Scale 221

Scale CTO Hire Cloud Scaling 221

SaaStr

JANUARY 24, 2021

His SaaS CEO asked him to stop selling so much. Well, it does make sense, when you understand the scenario, a combination of two things: First, this SaaS company has a mix of freemium customers and sales-driven customers (with higher ACV, lower churn). Second, this SaaS company had a very tight balance sheet.

Scale 340

Scale Sales Hiring Scaling Construction 340

SaaStr

JUNE 7, 2023

Scaling a tech startup doesn’t come easy, and when you’ve tried all the conventional SaaS advice, it might be tempting to give up. But before the years of rapid scaling, it took the company a little while to hit its stride. What Did WorkRamp Do Differently to Scale? You Should Have an 80%+ Gross Margin in SaaS.”

Scale 219

Scale Scaling SMB Marketing 219

Intercom, Inc.

SEPTEMBER 10, 2020

Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. This has created large amounts of data for running teams. . A data-driven framework for scaling. When to optimize for scalability.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

User Pilot

JULY 4, 2023

Read on to discover how to cross the chasm and scale your technology company. Use loyalty programs and rewards to encourage users to leave reviews, increasing your SaaS’s word-of-mouth promotion. You can also use the data you track to understand who your best customers are to try and attract more of them.

Scale 79

Scale Scaling Technical Review SaaS 79

Intercom, Inc.

DECEMBER 5, 2019

? ?. Over a few decades, SaaS has evolved from a lofty concept to an integral part of the modern business landscape. In many respects, it’s now almost impossible to envisage a work environment that doesn’t rely on a SaaS product in some shape or form. Building successful SaaS companies in a rapidly evolving market.

Scale 118

Scale Scaling Artificial Intelligence Business 118

SaaStr

FEBRUARY 12, 2022

Scaling a business is difficult, and scaling a SaaS business can be even more of a challenge. Gorgias CEO Romain Lapeyre has successfully scaled the Gorgias SMB customer base from 1,000 to 10,000 by relying on data. Lapeyre shares advice on how to use data to acquire more customers and increase ARR. .

SMB 243

SMB Scale Data Scaling 243

SaaStr

MARCH 31, 2021

Scaling your SaaS company isn’t just about hitting the right growth metrics –– it requires a thorough understanding of your business goals, company culture, and leadership dynamic. Roy Mann and Eran Zinman, Co-Founders and CEOs of monday.com, look back at their incredible growth and share the dos and don’ts of scaling.

Scale 217

Scale Scaling Leadership Company Culture 217

SaaStr

DECEMBER 14, 2022

Yamini Rangan, CEO at HubSpot, has many insights on how to serve SMB customers at scale. But because SMBs are rarely digital-first, their recent challenges allowed HubSpot to leverage their years of experience in marketing automation, as it became a core feature of how these companies worked to scale. In the end, all customers benefit.

Scale 242

Scale SMB Scaling Innovation 242

SaaStr

SEPTEMBER 16, 2022

After finding success in their home country, many SaaS founders begin to think globally, considering expansion into the international markets. Or do you actually have something worth scaling?”. Data and trackable metrics are critical to understanding your success. Build sustainable scale models. Key Takeaways.

Scale 225

Scale Scaling Sales Hiring Marketing 225

SaaStr

JANUARY 31, 2024

Splunk’s core product is a platform for collecting and analyzing high volumes of machine-generated data. As Christian’s been the CRO of Splunk for over seven years now, he’s a wealth of knowledge on what it really takes to be successful in Enterprise SaaS Sales. You’ll need those data slices at different times.

Enterprise 267

Enterprise Scale Sales SaaS 267

SaaStr

DECEMBER 13, 2023

So Jamin Ball at Altimeter Capital probably does the best job of tracking SaaS and Cloud metrics of public companies of anyone out there. And for many in SaaS, we’re merely bouncing off a bottom: We did deep dives with both Henry Shuck, CEO of ZoomInfo, and Aaron Levie, CEO of Box the past few weeks. Albeit Only a Little Bit.

SaaS 267

SaaS Cloud Scale Metrics 267

Chart Mogul

OCTOBER 20, 2023

Our data shows that average SaaS companies take almost three years to reach the $1M ARR mark. Our data shows that average SaaS companies take almost three years to reach the $1M ARR mark. At least you don’t have a scale disadvantage. Hitting $1M in ARR is a huge milestone. In short, growth starts to plateau.

Scale 52

Scale Scaling Headcount SaaS 52

SaaStr

OCTOBER 12, 2022

Dave McJannet, CEO of HashiCorp, shares from his wealth of experience to reveal the secrets to building and expanding SaaS companies the right way. Build the System : Create your execution strategy with repeatable processes designed to scale your business. . Early Scale. Begin expanding your systems to scale.

Scaling 225

Scaling Leadership Startup Product Marketing 225

SaaStr

JANUARY 5, 2024

For context – Ashley had previously helped Sam scale Brex’s outbound sales from $2M to over $300M in ARR as Senior Director of SDR. Ashley joined Brex at $2M in ARR, and she was tasked with taking what existed and scaling it. Her first assignment was hiring SDRS.

Sales Hiring 270

Sales Hiring Sales Recruiting Scale Outbound Sales Team 270

SaaStr

AUGUST 23, 2023

Dear SaaStr: How Do You Price a SaaS Product in a New B2B Market? We did a podcast with Godard Abel, CEO of G2 the other day, and talked about their new data product. Someone that if they aren’t doing something similar, they at least provide somewhat similar value at scale. I’ve lived it. How did I know?

Pricing 216

Pricing B2B Scale SaaS 216

SaaStr

MARCH 11, 2022

Multiples are too low today, given that the best SaaS and Cloud companies not only are growing faster than ever, but are even accelerating at scale. Multiples are too low today, given that the best SaaS and Cloud companies not only are growing faster than ever, but are even accelerating at scale. than at $1B in ARR.

Scale 287

Scale SaaS Cloud Pricing 287

SaaStr

NOVEMBER 5, 2021

The “Magic Number” is one of those metrics in SaaS that has always sort of vexxed me. Critical to adjust Magic Number for SaaS businesses with lower gross margins. SaaS businesses with hardware or telecom or other components that have true fixed costs need a higher Magic Number to cover those costs.

Scale 276

Scale SaaS Acquisition Benchmarks 276

User Pilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. What is actionable data in data analytics?

Artificial Intelligence 93

Artificial Intelligence Data Software Review Machine Learning 93

SaaStr

NOVEMBER 4, 2021

The “Rule of 40” is one of the most commonly cited valuation benchmarks in SaaS for both public and private companies. The SaaS “Rule of 40” has gained popularity due to its simplicity, requiring only two common financial metrics to be added together. What Is The SaaS “Rule of 40”?

SaaS 286

SaaS Technical Review Benchmarks Azure 286

SaaStr

JANUARY 24, 2021

2021 will be the year SaaS sales evolves the most since the Appexchange ecosystem started to take off ~15 years ago, which spawned the entire notion of a true sales app stack. Almost every SaaS VP of Sales and CRO I’ve talked to in the past few months isn’t going back. What’s the change? The permanent move to distributed sales teams.

Sales Recruiting 352

Sales Recruiting Scale Technical Review Sales 352

OpenView Labs

NOVEMBER 9, 2021

Once dominated by relationships, sales today (especially SaaS sales) are equally propelled by technology. Establishing Data-Driven 1:1s as a Sales Manager: Reviewing pipeline opportunities and closed deals should be a regular practice. Scaling SaaS Sales. SaaS Sales Channels & Methodologies. and 500 globally.

Scale 91

Scale Sales Hiring Scaling Technical Review 91

FastSpring

APRIL 18, 2024

For many SaaS and software companies, international sales are a key part of their growth trajectories. FastSpring is an all-in-one payments platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Learn more about what DutchBasecamp does here.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

Panintelligence

FEBRUARY 7, 2024

As innovation in Fintech SaaS increases, so does the pressure to safeguard sensitive data. In this blog, we're going to dive into how to strengthen the Fintech SaaS cyber security frameworks. But Andy says Fintech SaaS is hitting a big challenge: mixing innovation with tight security. Keen to get started? Let’s jump in.

Payments 52

Payments Data Payment Services Payment Solutions 52