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SaaS Is Still Slowing Down, Unfortunately: What Q1 2025 Numbers Reveal About the Cloud Software Market

SaaStr

Instead, we’re seeing a market characterized by extreme boom-bust cycles that make planning and forecasting incredibly challenging. Sales teams need to adjust forecasting models and pipeline management accordingly. What’s Driving the Decline?

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Dear SaaStr: What Should I Do in a Sales Audit?

SaaStr

Forecast Accuracy : Evaluate the accuracy of your sales forecasts. AI can reduce forecasting errors by 20-50%, so if youre still relying on guesswork, its time to upgrade your approach. Alignment Across Teams : Ensure alignment between sales, marketing, and customer success. Are leads being handed off smoothly?

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The Early Days: How Deel Went From $1m to $100m ARR in Just 20 Months

SaaStr

Learned That Customer Success = Revenue Success (The Hard Way) The Crisis : “With a huge incoming traffic, we didn’t really scale our support team to support that huge demand and huge need. Everyone in the support team, our customer success team, is a little bit burned out, including myself.”

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GTM in The Age of AI: The Top 10 Learnings from ICONIQ’s 2025 B2B SaaS Report

SaaStr

Companies need to adjust their pipeline management, forecasting, and cash flow planning accordingly. High adopters are likely using AI for lead scoring, call analysis, proposal generation, forecasting, and deal coaching in integrated ways that compound into massive advantages.

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SaaStr AI App of the Week: Syllable.ai

SaaStr

Real-Time Data & Weather Services Get real-time weather updates and forecasts through an AI agent connected to live weather data from OpenMeteo. For B2B leaders, this is your opportunity to deploy AI voice agents that complement rather than compete with your existing customer success and sales teams.

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The Complete Guide to SaaS Pricing Strategy

Tom Tunguz

This keeps morale high and creates a very predictable revenue forecast. No individual customer signing or balking will materially alter the company’s ability to achieve plan. This creates genuine mutual interest in the customer’s growth.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

User Pilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.