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Is AI Penetration … Slowing Down? Ramp Says Possibly

SaaStr

New spending data from Ramp reveals a possible trend: end user AI adoption may be hitting its first growth slow down. If implementation complexity is the primary barrier to adoption, there’s significant opportunity in professional services, training, and consulting around AI integration. Services opportunities are expanding.

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Embedded Payments in 2024: A year in review for platforms | Episode 44

Payrix

The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape. While this trend offers businesses a way to offset processing expenses, it has also drawn increased scrutiny from regulators and brands.

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The top 2025 customer success trends predicted by SaaS experts

ChurnZero

” So what 2025 customer success trends can we anticipate? Trend 1: Customer teams strengthen their revenue focus. Trend 2: AI and automation become transformative. Trend 3: Customer teams double down on outcomes and value. Trend 4: Digitally enhanced human relationships continue to evolve.

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How to Find Relevant and Fresh Content to Curate: Our Top 10 Sources

Buffer Resources

The ability to spot trends from a vast web of information : Seeing new information pop up every day and sharing it is one thing; connecting the dots is another. Find newsletters that interview people in your niche, share relevant news, and help you stay on top of trends. It’s the difference between a retweet and a quote tweet.

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Clouded Judgement 7.25.25 - TAMs Lie

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Things that used to require consultants became self-serve tools. Follow along to stay up to date! But early in big transitions, TAM analysis often leads to the wrong conclusions. Cloud shifted services to software.

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🚀 Top 5 SaaStr Learnings from G2’s 2025 Buyer Behavior Report: You Gotta Be AI

SaaStr

Buying Committees Are Shrinking But Getting More Technical The Change : Committees down from 5-8 people to 3-4 people, but IT involvement jumped to 47% of all deals The Challenge : IT leaders are now “AI orchestrators” focused on integration and risk management The Response : Build separate pitch decks for technical buyers.

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How to create more effective job descriptions for customer success and professional services roles

ChurnZero

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. Staying current with industry trends and emerging technologies.