Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. I just don’t think sales have anything to do with product-market fit. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 173

Sales Recruiting Scale Underperforming Technical Team Pricing 173

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 77

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 77

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase. Time Management.

Sales Hiring 93

Sales Hiring Customer Success Sales Recruiting Technical Review 93

Incredo

NOVEMBER 21, 2019

Have you noticed one of the latest and growing trends in the worklife? If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! In reality, creating collateral for affiliates, recruiting, training and motivating affiliates takes a lot of effort. See the difference?

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Sales Hacker

SEPTEMBER 27, 2022

In this episode of the Sales Hacker Podcast, we have Scott Barton , VP of Industry Solutions at Varicent. He’s an expert in the sales world, particularly in revenue operations and incentive compensation. Join us for a great conversation about driving the right behaviors within your sales team. powered by Sounder.

Compensation 82

Compensation Sales Recruiting Underperforming Technical Team Leadership 82

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Practical Advice on SaaS marketing

SEPTEMBER 10, 2016

Instead, they're accountants working in Finance, recruiters working in HR, or sales managers trying to hit their quota. Or if you sell into a particular vertical market, they might be property managers dealing with tenants, consultants working with clients, or dentists treating patients.

Sales Recruiting 100

Sales Recruiting Finance Consulting Education 100

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

Neil Patel

APRIL 13, 2021

Is it worth your time, or should you leave the influencer trend behind? While I’m not suggesting you should rely solely on influencer-based marketing, the trend is here to stay, and it’s worth trying. For sales-based companies, influencer marketing could be a promising alternative. You want to build hype and increase sales.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

Sales Hacker

FEBRUARY 28, 2020

Social selling became a buzzword around 2014 in the sales industry, and it’s already becoming outdated and ineffective for teams that use LinkedIn as just another inbox. LinkedIn profiles were meant to showcase your experience and expertise to recruiters and hiring managers. 1: Show Value in Your Profile. Now reply back.

Strategy 91

Strategy Sales Recruiting Sales Hiring Social Media 91

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 66

Scale Outsourcing Services Sales Recruiting Outsourced Development 66

SmartKarrot

APRIL 4, 2022

Role: Customer Success Manager. As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

OpenView Labs

JUNE 3, 2021

If you aren’t clear on what product marketing is, how it’s different from product management, and what the responsibilities of a product marketer are, you’re not alone. Specifically, I’m talking about product management and product marketing. Related read: 5 Major Product Marketing Trends to Watch In 2021.

Product Marketing 93

Product Marketing Sales Hiring Startup Scale 93

Neil Patel

MARCH 17, 2021

Or, as consulting firm McKinsey puts it : As access becomes the new form of consumption, unlimited access to goods and services (such as car-riding services, video streaming, and subscriptions) creates value. These strategies are relevant to reaching young adults right now, but trends will change by the time the youngest Zoomers come of age.

Social Media 145

Social Media Advertising Sales Recruiting Branding 145

SmartKarrot

MAY 6, 2022

Communicate with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement. Represent the voice of the customer to provide input into the core product, marketing, and sales process. Be accountable for increasing revenue, managing day-to-day operations, and scaling the team.

Customer Success 19

Customer Success Sales Recruiting Scale Software Review 19

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Sales Hacker

JULY 24, 2019

It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. Companies and sales teams are missing out on the benefits that diversity brings. Women Sales Pros. Women in Sales. Utah Women in Sales. Gals and SALS.

Sales Hiring 76

Sales Hiring Sales Recruiting Revenue Sales 76

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? After each instruction-based webinar, customers have a 1:1 consultation with their Customer Success Manager. Recruiting – Awards validate your hiring stature among new recruits. Applaud Accomplishments With Awards.

Retention 64

Retention Strategy Scale Sales Recruiting 64

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. What are some of the latest trends in onboarding and customer engagement? Rethinking the onboarding experience.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SmartKarrot

APRIL 21, 2021

Recruit, develop and lead a high-performing team. Director, Customer Success Location: Remote, Chicago, IL, US Organization: Method Recruiting As a Sr. Identify the strategic priorities for the account and then prioritize, forecast, and enable execution. Manage up to 4-5 client success managers as the business scale/grow.

Customer Success 10

Customer Success Sales Recruiting Merchant Services Scale 10

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. But on sales calls, the buyer would say the product looked amazing — and that they needed an ATS before buying Greenhouse.

Sales Hiring 214

Sales Hiring AI SMB Scale 214

The Marketing & Growth Hacking Publication

APRIL 8, 2019

Internal Team: Hire your own Sales Development Rep (SDR) team that is 100% dedicated to outbound prospecting. If you have the management capacity to hire and train someone, this is ideal. Cons: Can be slower to find and train a great SDR, requires more management bandwidth. Optional: Recruiting fees. Joe Toste 4.

Outsourcing Services 40

Outsourcing Services Outsourced Development Sales Hiring Sales Recruiting 40

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

APRIL 9, 2021

Proven ability to recruit a team and successfully manage customer and vendor relationships. You will be working alongside the Sales and Support teams to help improve customer satisfaction, as well as linking with the Product team on customer feedback around the platform. Liaise between the customer and internal teams.

Customer Success 10

Customer Success Sales Recruiting Marketplace as a Service Consulting 10

SmartKarrot

DECEMBER 11, 2020

Act as the Customer Success champion by maintaining a robust understanding of key industry trends, regulatory changes, and technology developments. Have a strong understanding of the complexity of the client and be able to lean on client leaders while helping consult on prioritization of work and needs.

VP of Engineering 10

VP of Engineering Customer Success Sales Recruiting Sales Hiring 10

SmartKarrot

JULY 27, 2021

Partner with the CS leaders to recruit, develop, and train their teams. Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers’ needs. Work closely with Sales to identify growth opportunities and manage renewals. Conduct periodic customer health checks.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SmartKarrot

DECEMBER 29, 2020

Collaborate with Sales to lead annual and quarterly business planning cycles. Analyze business and customer trends, identify opportunities and help create scalable strategies for growth. Develop, grow, and maintain the relationship between the Tealium and clients, with a focus on client retention, sales and revenue growth.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Systems Review 10

ChurnZero

NOVEMBER 15, 2019

It’s all about sending direct mail during the holiday and it also tends to be our highest sales quarter and therefor it’s also our highest renewal quarter. So, before Q4 even beings, we start to coordinate with sales leadership to get their forecasts so that we can set hiring plans for the quarter.

Customer Success 40

Customer Success Sales Recruiting Scale Technical Review 40

Sales Hacker

JANUARY 28, 2021

That idea might sound crazy, but it’s actually part of a new trend sales organizations are using to hit their revenue targets. Social selling is a way for sales professionals to use social media platforms to connect with prospects and start building relationships. LinkedIn Profile Tips for Sales Reps.

Sales Recruiting 119

Sales Recruiting Technical Review Sales Hiring Software Review 119

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles. Identify opportunities for account growth within your managed accounts.

Customer Success 10

Customer Success Scale Sales Recruiting Technical Review 10

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies. Cohen Brown Management Group, Inc.

Scale 83

Scale Sales Recruiting Underperforming Technical Team Sales 83