BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Stax

DECEMBER 4, 2023

Best practices for ensuring AML compliance as a PayFac include continuously updating your AML policies, utilizing advanced technologies for monitoring, periodic internal reviews and audits, and engaging with AML experts and consultants. Engaging with AML experts and consultants AML is an ever-evolving field.

Merchant Services 88

Merchant Services Payment Services Payfac compliance 88

Navint

JANUARY 29, 2019

Highlight Video: Explaining the Subscription Economy: Why Your Company’s Future May Depend On It. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

Navint

NOVEMBER 6, 2018

Chicago, IL — November 6, 2018 — Navint Partners, a business and technology consulting firm enabling organizations to monetize more effectively and operate more efficiently to create competitive advantage, today announced that Stephen Terry will be a SIIA CODiE judge for the category of Best Billing and Subscription Management Solution in 2019.

Subscription 40

Subscription Payment Features Management Technical Review 40

Totango

NOVEMBER 27, 2023

CSMs can then embrace their strategic role as a consultant, devoting more time to coaching customers on how to achieve their business outcomes by maximizing product value. When customers achieve their goals, businesses will see more subscription renewals and expansion revenue from upsell and cross-sell opportunities.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

How To Buy Saas

FEBRUARY 29, 2024

More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. Aalpha Information Systems specializes in web and mobile development, machine learning, cybersecurity, DevOps consulting, UI/UX design, and SaaS development.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

ChurnZero

MAY 19, 2020

Through innovative technology that leverages big data and automated workflows, as well as a keen understanding of the complexities of procurement and bidding, they help their customers develop strategic RFP processes that deliver results. A: I am fortunate to have a strong team of onboarding, engagement and support consultants.

Customer Success 98

Customer Success Technical Review Forecasting Consulting 98

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). He really fosters innovation and humility as a team player – aspects that were important to me.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Navint

SEPTEMBER 27, 2018

The topic, of course, was the subscription economy and Tien’s new book, Subscribed. Being one of very few consulting firms that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event. The customer will guide your subscription business — put them in the center.

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

ChurnZero

JUNE 10, 2021

The nominees are evaluated based on six criteria: entrepreneurial leadership; talent management; degree of difficulty; financial performance; societal impact and building a values-based company; and originality, innovation and future plans. These visionary leaders deliver innovation, growth and prosperity that transform our world.

Entrepreneurship 98

Entrepreneurship Innovation Consulting Leadership 98

SaaS Metrics

MARCH 25, 2024

Whenever we have a problem, we ask them or consult them for ideas. Every day, technology is developing more and more, and we are witnessing it very closely. For example, AIs have just come out, and we can use them everywhere in our lives. As technology is evolving so much, it’s affecting.

Technology 52

Technology Consulting AI Metrics 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

The list below shows the different categories of mental model in this post: Planning Prioritisation Problem-Solving Innovation Getting Work Done Growth Economics Psychology Learning Planning 1. Consulted - people who are consulted about the project and asked for input. Subscription business model. Innovation 14.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

The SaaS Garage

FEBRUARY 6, 2020

The funding was led by Hi inov, an international VC fund focused on digital innovation and supported by the existing investors BayBG Bayerische Beteiligungsgesellschaft, Senovo, UVC Partners and The SaaSgarage (Alexander Bruehl). Loyalty Prime Raises $5.5 Hi inov is very pleased about the latest addition to its portfolio.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

ChurnZero

MAY 5, 2021

ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. The 2021 CODiE Award finalists continued to innovate, pivot and grow to develop truly remarkable products throughout an historically challenging year.

Technical Review 52

Technical Review Software Review Education Innovation 52

ChurnZero

JANUARY 7, 2020

The company’s innovative technology and procurement expertise help organizations cut their project response time in half. This has allowed for the optimization of their trial subscriptions program. . Automation has enabled RFP360’s Customer Success Consultants to be more efficient.

Scale 52

Scale Headcount Consulting Customer Success 52

Natalia Luneva

JANUARY 7, 2023

IT consultants will probably know all of the technical points in this article, but you might find some new arguments both for and against moving to Office The cloud is an industry term for an off-site file hosting service. Office is a subscription-based plan that offers Office functionality in the cloud. Office Tech Pro Research.

Pricing 40

Pricing Sales Recruiting Sales Hiring Cloud 40

Totango

AUGUST 18, 2022

Successful onboarding sets the customer on a path toward product adoption, subscription renewal, and long-term loyalty. This increases customer satisfaction, reduces the risk of refund requests and increases the likelihood of customers renewing their subscriptions rather than churning. Client Onboarding Checklist for CS Teams.

Onboarding 93

Onboarding Technical Review Software Review Scale 93

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

The SaaS Garage

FEBRUARY 6, 2020

The funding was led by Hi inov, an international VC fund focused on digital innovation and supported by the existing investors BayBG Bayerische Beteiligungsgesellschaft, Senovo, UVC Partners and The SaaSgarage (Alexander Bruehl). Loyalty Prime Raises $5.5 Hi inov is very pleased about the latest addition to its portfolio.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Valuize Consulting

SEPTEMBER 17, 2021

Focus & Motivation : Are they focused on driving larger services revenue or are they motivated to deliver value and outcomes for their customers (leading to additional subscription revenue)? Preparation : Do they have a Customer Success mindset and Practice or are they retrofitting existing consultants to deliver Customer Success?

Revenue 52

Revenue Scale Government Customer Success 52

Valuize Consulting

SEPTEMBER 17, 2021

Focus & Motivation : Are they focused on driving larger services revenue or are they motivated to deliver value and outcomes for their customers (leading to additional subscription revenue)? Preparation : Do they have a Customer Success mindset and Practice or are they retrofitting existing consultants to deliver Customer Success?

Revenue 52

Revenue Scale Government Customer Success 52

Natalia Luneva

FEBRUARY 3, 2021

In this session Étienne and I discuss email onboarding strategies with Product and marketing consultant Étienne Garbugli. Étienne helps entrepreneurs & innovators leverage customer insights to build and grow businesses. An invoicing software might be used two to three times a week. Why is onboarding difficult?

Onboarding 52

Onboarding SaaS Payment Features Consulting 52

OpenView Labs

MARCH 26, 2019

In this case, a subscription model may be your enemy. Rather than looking for a long-term subscription, consider bundling the software into a consulting offering, with a long-tail to gather the information that will feed future engagements. You can take this survey on Value Innovation and Pricing Insights from CEOs. .

Pricing 62

Pricing B2B Finance Consulting 62

Baremetrics

MAY 7, 2019

Taking pre-orders from customers , encouraging annual subscriptions , and even offering lifetime deals are just a few ways to make it work as a bootstrapping purist. My company, which I classify as ‘bootstrapped’, has been funded from a combination of my personal severance from my last job, my personal consulting, and customer revenues.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Valuize Consulting

AUGUST 24, 2021

Think of innovative and engaging ways to celebrate the value your customers are getting from your products both internally (Sales Newsletters, CS/Company All Hands, etc.) The key to maximizing the growth and valuation of your subscription-based software company is to focus on increasing revenue retention. Celebrate Your Customers.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

Think of innovative and engaging ways to celebrate the value your customers are getting from your products both internally (Sales Newsletters, CS/Company All Hands, etc.) The key to maximizing the growth and valuation of your subscription-based software company is to focus on increasing revenue retention. Celebrate Your Customers.

Retention 52

Retention Metrics Compensation Innovation 52

Intercom, Inc.

JULY 29, 2021

SaaS is the subscription business. But because they couldn’t be in the office, we brought in some consultants on the sales enablement side and we beefed up our sales force and our customer platform. SaaS is the subscription business. And I think you need to think about people management the same way. Kieron: Absolutely.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, she maximized software adoption and subscription revenue retention for Citrix’s Enterprise customers. from Northeastern University.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

ChurnZero

MARCH 24, 2020

People that constantly pull rank can be the killer of creativity and innovation, and make any work environment toxic. Speaker: Amy Mustoe, Principle Consultant and Coach, The Success League . Hierarchy and injustice can often be seen to go hand in hand. What doing your homework for the meeting looks like.

Software Review 60

Software Review Technical Review Customer Success Subscription 60

Valuize Consulting

SEPTEMBER 8, 2022

In today’s high-velocity subscription-based economy, a solid Customer Success (CS) Operations motion is imperative to driving sustainable and scalable growth. In order to properly build what will become the circulatory system of your recurring revenue business, you need breadth of knowledge and skills.

Customer Success 52

Customer Success Scale Entrepreneurship Leadership 52

Blulogix

MARCH 10, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Unraveling Product Complexity In B2B subscription models, product complexity presents a significant challenge. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

B2B 52

B2B Subscription Payment Features Software Review 52

SaaStr

JUNE 4, 2019

Decided to go to business school, did that for a little bit and then came out in management consulting, a company. When I’ve had the budgets, I have gone with a pricing agency or pricing consulting firm rather and done the research with them. He wrote a book called monetizing innovation. All right, tip number six.

Sales Recruiting 168

Sales Recruiting Scale Underperforming Technical Team Pricing 168

Stax

NOVEMBER 6, 2023

The actual card information can be read only by the payment service provider or tokenization service and is kept away from intermediaries. This actually makes recurring payments simpler. Accept a variety of payment methods while resting assured that all payment info is safely stored and secured via tokenization.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Sales Hacker

MARCH 26, 2019

Especially in a complex sale , or when selling subscriptions, buyers may not immediately realize the long-term benefits of your product. Even though our brains are thoroughly schooled in ancient practices, we’re living in an innovative, fast-paced economy. Become a Trusted Consultant. Parkinson’s Law of Triviality.

Sales 87

Sales Sales Enablement Company Culture Communication 87