Subscription Flow

NOVEMBER 13, 2023

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. The post Exploring Chargebee Competitors for Subscription Management appeared first on SubscriptionFlow.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

CustomerSuccessBox

MARCH 2, 2022

The global customer success software market share will rise in 2022. The accelerating growth in the customer success industry is due to: Digitization, Increased volume of data, and Advanced analytics solutions. Where customer retention and customer satisfaction are the crucial factors they work upon.

Software Review 52

Software Review Customer Success Software Transportation 52

ChurnZero

OCTOBER 22, 2021

Customer Advocacy: How to Get Your Customers and Customer Success Team Invested. But as you acquire more customers, you’ll no longer be able to passively manage these lead and brand-building sources. ChurnZero virtual RYG panelists included: Nicole Barker , Head of Customer Success at Conductiv.

Customer Success 96

Customer Success Investment Systems Review Technical Review 96

SaaStr

JULY 20, 2021

From $50k ARR to $10m+ ARR with No Dilution: Supercharging Growth with Smart Cash Management with Capchase. Cecily Sackey, Senior Customer Success Manager @ Capchase & Alex Pedraza, Head of New Business @ Capchase. Emerging Insurance Disruptors: Are they Really SaaS? with Notion Capital.

Payments 261

Payments Payment Services SaaS Payments Banking 261

ChurnZero

NOVEMBER 5, 2021

7-Point Audit Checklist for Customer Success Software. You purchased your Customer Success software with expectations of how it would perform and how your team would use it. Auditing your Customer Success software helps you identify inefficiencies and quality improvements in your requirements, data, and processes.

Software Review 52

Software Review Customer Success Software Technical Review 52

SaaStr

FEBRUARY 3, 2022

Skyflow ’s data privacy vaults deliver security, compliance, and governance via a simple API. Expensify is a payments superapp that helps individuals and businesses around the world simplify the way they manage money. Join these incredible companies to experience all the value of SaaStr!

Payments 230

Payments Payment Services AI Search Payment Solutions 230

SaaStr

APRIL 28, 2022

6sense reinvents the way organizations create, manage, and convert pipeline to revenue. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to significantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably.

compliance 224

compliance Forecasting Finance AI 224

ChurnZero

NOVEMBER 5, 2021

You purchased your Customer Success software with expectations of how it would perform and how your team would use it. For busy Customer Success teams, it can be difficult to pause and reflect on the systems you use to manage your days. The 7-point audit checklist for Customer Success software 1.

Software Review 52

Software Review Customer Success Software Technical Review 52

SmartKarrot

OCTOBER 13, 2023

In the world of customer success, achieving compliance is a critical goal for businesses across industries. Compliance ensures that organizations adhere to legal regulations and industry standards, protecting both themselves and their customers. That’s where digital playbooks come into play.

compliance 10

compliance Customer Success Technical Review Systems Review 10

SaaStr

DECEMBER 5, 2023

As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment. Security — SOC 2 compliance is table stakes. Most founders want to expand their TAM.

Scale 194

Scale Enterprise readiness compliance Enterprise 194

Blulogix

FEBRUARY 27, 2024

Technological Innovations: Delving deeper into the role of AI, machine learning, blockchain, and other emerging technologies, the whitepaper explores how these advancements are revolutionizing billing, subscription management, and customer engagement.

AI Search 96

AI Search Machine Learning Artificial Intelligence Blockchain 96

SaaStr

AUGUST 7, 2021

Devon Rutherford, Managed Services Program Manager & Pre-Sales Manager @ Leaseweb. Jules Costa, Content Manager @ BEE. Megan Gallagher, Revenue Enablement Manager @ WalkMe. Aydin Senkut, Founder and Managing Partner @ Felicis. Tomasz Tunguz, Managing Director @ Redpoint Ventures.

VP of Engineering 265

VP of Engineering Technical Cofounder CTO Coach CTO Hire 265

SaaStr

JANUARY 30, 2023

” They learned that many company founders were HR leaders who needed help managing complicated local labor laws. This insight led Deel to focus on solving payments and compliance. With the growth of account management, Deel grew the business from 50 million ARR in December 2021 to 100 million ARR by the first quarter of 2022.

Sales Hiring 235

Sales Hiring Payment Services SaaS Payments Scale 235

SaaStr

MAY 4, 2022

That’s how organizations like Substack—which started as a subscription management service—have already moved on to podcast monetization and revenue sharing. Leverage software to grow while managing cost. Plan for compliance implications of your growth. How can you use software to manage compliance for you?

Payment Features 203

Payment Features Payment Services Payment Solutions Outsourcing Services 203

FastSpring

JANUARY 19, 2023

With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance. PayPal Doesn’t Offer Great European Invoicing Options The other compliance challenge NitroPack faced as a B2B company was sending EU-required VAT invoices. Using PayPal, software companies can send U.S.-style

Merchant Services 125

Merchant Services Payment Services Payments Payment Features 125

SaaStr

JULY 18, 2023

Hypergrowth in today’s highly competitive and budget-constrained SaaS world may be less frequent now, but Vanta, the software tool empowering security companies to achieve compliance and manage risk, has defied the odds.

Strategy 223

Strategy Scale Sales Hiring Startup 223

Valuize Consulting

JULY 15, 2021

Connecting Customer Success Strategy With Technology. At their core, they are responsible for maximizing the value of product releases but their responsibilities can have them acting as a business strategist, product designer, customer liaison, and project manager, all rolled into one.

Technology 52

Technology Customer Success Interviewing Scale 52

Payrix

APRIL 2, 2024

In our continued conversation with Andy Meadows, the Head of Partner Success Managment at Payrix, about how to build an Embedded Payments strategy, we explore the significance of value added services. And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

SmartKarrot

MAY 19, 2023

Role: Customer Success Manager Location: United States (Remote) Organization: iDeals As a Customer Success Manager, you’ll be analysing market trends, analysing potential customers, and figuring out what they expect from the product. Providing new clients with kick-off (onboarding) training.

Customer Success 19

Customer Success Sales Hiring Data Analysis compliance 19

SmartKarrot

MAY 30, 2023

Role: Customer Success Executive Location: London, England, United Kingdom (On-site) Organization: Space32 As a Customer Success Executive, you’ll be a crucial member of our commercial team, whose primary goals are to qualify leads and convert inquiries from businesses searching for full- or part-time office space.

Customer Success 19

Customer Success Systems Review Software Review compliance 19

BetterCloud

DECEMBER 17, 2020

But it’s also a good time to build a different type of list: Your enterprise’s 2021 SaaS sprawl management checklist. Why IT should actively manage SaaS sprawl. Without actively managing them, the dangers mount. Your 2021 SaaS Sprawl Management Checklist. But what can you do? Here’s our holiday gift to you.

Sales Recruiting 52

Sales Recruiting Management SaaS Government 52

SaaStr

JANUARY 12, 2022

Enterprise customers tend to love having that relationship with a founder-CEO. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself.

CTO Hire 284

CTO Hire Sales Hiring New CTO CTO 284

SmartKarrot

JUNE 12, 2023

Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.

Customer Success 19

Customer Success Technical Advisors Consulting Scale 19

SmartKarrot

DECEMBER 13, 2022

Role: Customer Success Associate Location: Chicago, IL, United States (On-site) Organization: Wolters Kluwer As a Customer Success Associate, you will deliver prompt and professional service to the customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications.

Customer Success 19

Customer Success Scale Sales Hiring Customer Lifetime Value 19

SaaStr

NOVEMBER 24, 2020

Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. This platform allows customer-centric businesses to deliver exceptional ex periences everyday. Freshworks.

Scale 250

Scale Scaling Outsourced Development compliance 250

SaaStr

DECEMBER 1, 2021

As Asana’s COO, Anne leads and scales the company’s growth and global business operations and go-to-market teams, including sales, marketing, customer success and support, and business development. She is also currently a Lecturer in Management at Stanford University’s Graduate School of Business. the DevOps platform.

Scale 210

Scale Scaling SMB compliance 210

SmartKarrot

JANUARY 20, 2023

Role: Customer Success Lead Location: Remote, Switzerland Organization: Earny Switzerland As a Customer Success Lead, you will take charge of user requests & improve the payroll application and user experience. You will bring precise and fast answers to customers on all contact channels (emails, phone, etc).

Customer Success 19

Customer Success Outsourced Development Payment Features Government 19

SmartKarrot

DECEMBER 8, 2022

Role: Customer Success Manager Location: Remote, United States Organization: thinkLaw As a Customer Success Manager, you will perform onboarding training with the partners, ensuring strong adoption and ongoing engagement throughout the partner’s lifetime. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Technical Review B2C Travel 19

SmartKarrot

FEBRUARY 8, 2023

Role: VP Customer Success Location: United States (Remote) Organization: Unifyed As a VP of Customer Success, you’ll drive Customer Success Outcomes. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

Customer Success 19

Customer Success Sales Recruiting Scale Outsourced Development 19

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211

Scale compliance Software Review Technical Review 211

SmartKarrot

NOVEMBER 22, 2022

Consistently meet targets for customer satisfaction, issue resolution, cross/up-sell, and the economics of customer care organization. Build an engine for positive team growth across recruiting, training, management, and operations. Supporting such local delivery of global programs managed from other regional centers.

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SmartKarrot

NOVEMBER 14, 2022

Role: Director of Customer Success Location: Cambridge, MA, United States (On-site) Organization: Volta Labs, Inc. Establish both leading and lagging KPIs to enhance customer advocacy. Manage TAP in close collaboration with Product Development and Marketing, and report back to Senior Management and internal stakeholders.

Customer Success 19

Customer Success Merchant Services Scale Sales Hiring 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Ensure that our communications and updates are received by all users at each customer.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product.

Customer Success 19

Customer Success Development Team Review Technical Review Systems Review 19

Sales Hacker

JANUARY 5, 2024

More for your eyeballs: David Sacks published a great piece about the dark side of sales , outlining sales incentive problems and elements of the sales compliance regime. On the tactical side, Haris Halkik shares a compilation of helpful list of resources on prospecting in this LinkedIn post.

Scale 97

Scale Sales AI Social Media 97

SmartKarrot

APRIL 28, 2022

Role: Director of Customer Success Location: Issaquah, WA, US (On-site) Organization: MangoApps As a Director of Customer Success, you will develop a deep understanding of MangoApps concepts, features & use-cases. Become the primary point of contact for executives and decision-makers of customer accounts.

Customer Success 19

Customer Success Technical Review Outsourced Development Software Review 19