Remove compliance Remove Customer Success Remove Management Remove Underperforming Technical Team
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Q&A recap: Driving customers to value during onboarding, at scale

ChurnZero

Does your Customer Success team have a shallow view of onboarding? If you consider onboarding to be a success when a customer reaches their go-live date, then you need to dig deeper. It’s about transforming your customer’s business and delivering value, so you make their life better,” says Donna.

Scale 98
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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Scale 211
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Heap vs Google Analytics: Which Analytics Tool Is Better?

User Pilot

You will have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages. Other than that, to track custom events in GA4 – those that are not in the auto-collected list, you need to define events and set trigger conditions in Google Tag Manager. Heap pricing.

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Data Tracking: How to Create A Plan for Collecting and Analyzing Data?

User Pilot

Analyzing data is the key to achieving customer success and product growth. Planning the process helps to align your teams with the same goals during data collection, tracking, and implementation. Define your tracking goal Your first task is clearly defining your tracking goal so that your team has a set direction.

Data 98
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SaaStr Podcast #411 with Slack Chief Product Officer Tamar Yehoshua

SaaStr

How does Tamar structure the customer development process? Where do many people go wrong with customer discovery? What channels can teams put in place to have this real-time dialogue with their customers? How would Tamar describe her management philosophy today? What questions does she ask? You don’t.

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Heap vs Google Analytics: Which Analytics Tool Is Better?

User Pilot

You will have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages. Other than that, to track custom events in GA4 – those that are not in the auto-collected list, you need to define events and set trigger conditions in Google Tag Manager. Heap pricing.

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5 Effective Things We Did to Move Upmarket and Built Pipeline with Mapistry (Video + Transcript)

SaaStr

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.