User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? It represents a broad set of industries, including manufacturing, utilities, communications, consumer goods, and healthcare. A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Buffer Resources

SEPTEMBER 18, 2023

Since Elon Musk took over Twitter, or X as it’s now called, a number of new social media apps have either come into the limelight or been developed to capture the users that have been leaving. Early and frequent users include author Neil Gaiman and US politician Alexandria Ocasio-Cortez. Here are some of them.

Social Media 139

Social Media Underperforming Technical Team Scale User Experience 139

User Pilot

APRIL 22, 2024

Extract feature development insights. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. Encourage users to share feedback. They define the primary problem the product solves or the essential tasks it allows users to complete.

Underperforming Technical Team 105

Underperforming Technical Team Software Review User Experience Retention 105

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. It worked out well in terms of getting users, and I ended up doing that all over the world. Coming from a communications background helped me in ways that nobody really foresaw.

Underperforming Technical Team 223

Underperforming Technical Team Retention Engineering Metrics 223

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

User Pilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Not performing user research on your target audience User research forms the foundation for building effective products.

Underperforming Technical Team 105

Underperforming Technical Team User Experience Onboarding Mobile 105

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Intercom, Inc.

APRIL 23, 2019

User onboarding is the process of introducing new users to your product. It’s a pivotal experience that, if designed well, results in the user becoming an advocate for your brand and sticking around for the long haul. Done poorly, your hard-won user can quickly become a churn statistic. How savvy are your users?

Onboarding 199

Onboarding Strategy Underperforming Technical Team Outsourced Development 199

Casey Accidental

OCTOBER 24, 2022

Is the solution to ignore Scott’s warning and rely on network effects or some other deep switching costs to retain users? This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. During this time though, Facebook users also flocked to Instagram, Snapchat, TikTok, et al.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Put simply, poor customer service interactions increase the likelihood of churn. Are your agents unknowledgeable and unhelpful?

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

User Pilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. This allows you to prioritize product development efforts and improve product performance. Generic experiences won’t effectively cater to this diverse user base.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs.

Strategy 104

Strategy Underperforming Technical Team User Experience Technical Review 104

Full Session

DECEMBER 23, 2024

View all user behavior data in one clear, simple dashboard. Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. Conversion funnel analysis: Identify drop-off points and experiment with design, content or layout to improve conversion rates.

Payment Services 52

Payment Services Payment Solutions Software Review Underperforming Technical Team 52

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

User Pilot

OCTOBER 11, 2022

Reasons for customer dissatisfaction: Your product feels like it’s not fully developed. Different factors can lead to customer dissatisfaction – bad products, bad service, high prices, or something else. A product is considered poor when the quality of the product doesn’t correspond to customer expectations.

Underperforming Technical Team 98

Underperforming Technical Team Software Review Onboarding Scale 98

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

Neil Patel

SEPTEMBER 26, 2020

A technical SEO consultant will optimize both your website and content so that you are providing the best experience for users, communicating effectively with search algorithms, and ultimately ranking better for your target keywords. 2) Design Optimization. 4) Meta Tag Information. 6) Page Structure. 3) Optimizing Technical SEO.

Technical Advisors 145

Technical Advisors Consulting Underperforming Technical Team Mobile 145

User Pilot

AUGUST 30, 2024

In SaaS, this also means analyzing competitors’ user interface and user experience. Assess whether they are targeting different market segments with different pricing plans and how they communicate value at each price point. After that, compare them with your own offering to spot gaps and opportunities for enhancement.

Underperforming Technical Team 105

Underperforming Technical Team SaaS Benchmarks Social Media 105

Neil Patel

SEPTEMBER 30, 2020

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals. Getting a consultant can be useful for streamlining client communication too. Give You the Biggest Bang for Your Buck.

Consulting 123

Consulting Strategy Technical Review Underperforming Technical Team 123

User Pilot

MARCH 21, 2024

User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand. Psychographic data such as the user’s core, values, religious views, hobbies, and interests. Analyze data to find similarities and patterns among your users.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. Poor prioritization and external pressure are also common causes.

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Stax

MARCH 18, 2025

Your CAC is how much you spend on acquiring and onboarding a customer, and can include marketing, communications, sales, and other expenses. moment” focuses on when users first-handedly experience your product’s value through great user experience. Customer acquisition cost. Activation rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

OCTOBER 18, 2022

Hiccups in user experience. Let’s get down to the nitty-gritty and learn how to perform user analysis. User analysis shows how users experience the product, what they like, and why they churn. You’ll also identify new product design and development perspectives with task analysis.

User Experience 98

User Experience Underperforming Technical Team Churn Retention 98

User Pilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. He’s had a hand in some of tech’s biggest success stories, including Hewlett-Packard, Netscape Communications, and eBay. Marty Cagan is a popular name in the product management world. Who is Marty Cagan?

Management 105

Management Underperforming Technical Team Innovation Consulting 105

Neil Patel

JANUARY 10, 2022

Start assembling your team. IT experts, SEOs, designers, analytics teams; they’ll all have invaluable opinions and advice on how to get it right—but also explain what can go wrong. Set Website Migration Budgets, Timelines, and Teams. A cross-department team will have the best chance of success.

Underperforming Technical Team 115

Underperforming Technical Team Development Team Review Systems Review Software Review 115

Neil Patel

OCTOBER 8, 2021

A/B testing helps prevent websites from spending time and resources on developing features that turn out to be unpopular with their users. Sometimes, however, A/B testing can lead to a slower user experience if the page takes too long to load. Let’s get started. How Can A/B Testing Slow Down Your Site?

User Experience 137

User Experience Underperforming Technical Team Benchmarks Management 137

User Pilot

SEPTEMBER 2, 2024

Customer-led growth focuses on using customer insights to drive overall business growth, including product development, acquisition strategies, and customer retention. The product is designed to be so compelling and user-friendly that it attracts and grows the customer base through its inherent value.

Marketing 111

Marketing Underperforming Technical Team Education Interviewing 111

User Pilot

DECEMBER 5, 2023

TL;DR The aim of the product design process is to create products that solve genuine customer problems, are functional, and offer a positive user experience. A strong product design ensures alignment with user needs and enhances user satisfaction and retention. Gradually develop more complex prototypes.

Underperforming Technical Team 95

Underperforming Technical Team User Experience Interviewing Market Research 95

User Pilot

OCTOBER 11, 2022

How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. A solid product vision increases the productivity and efficiency of the product team because they understand the goal better.

Underperforming Technical Team 111

Underperforming Technical Team Sales Recruiting Entertainment Development 111

Neil Patel

OCTOBER 4, 2020

Is the content insightful and communicated in a clear and concise manner (this also affects how they will communicate with you)? A Well-rounded Team. For that reason, the analytics agency that you work with will need to have a diverse set of team members who are both analytical but also creative. Clear Communication.

Artificial Intelligence 136

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 136

Totango

JANUARY 26, 2021

When you know why customers are leaving you, you can develop appropriate preventive measures. For example, they may experience: Onboarding stage: Difficulty completing product activation in the onboarding stage. Escalation stage: Slow response time or weak communication to a support request. Poor Customer Fit.

Churn 94

Churn Retention Underperforming Technical Team Technical Review 94

User Pilot

AUGUST 14, 2024

According to the 2024 State of CX Personalization Report by Medallia, customers who go through very personalized experiences rate their overall satisfaction as 9.4 By developing a customer segmentation strategy, you can build the right segments, analyze their behavior, and set tactics to reach them through tailor-made initiatives.

Strategy 104

Strategy Software Underperforming Technical Team Market Segmentation 104

User Pilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. Book a demo to discuss your needs with our team and get tailored solutions. What is user research?

User Experience 105

User Experience Underperforming Technical Team SaaS Interviewing 105

User Pilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. Bad customer support: Poor customer support leaves customers without help or thinking their complaints are not taken seriously.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98