Clouded Judgement

JANUARY 26, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Many public software companies don’t report ARR, so I’ll take the quarterly subscription revenue and multiply it by 4 to approximate ARR. For the first time in a decade, IT services will become bigger than communication services in 2024.

Cloud 161

Cloud Marketplace as a Service AI Subscription 161

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. Simply put, G2 is where you go for software,” said Godard Abel, co-founder and CEO, G2.

Software Review 52

Software Review Technical Review Software Marketplace as a Service 52

Neil Patel

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020. How to Choose The Best Recruiting Software For You.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 80

Social Media SaaS Marketplace as a Service Communication 80

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul was acquired by the collaborative software platform Wabbi Software S.A. We can’t wait to meet them.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

JANUARY 3, 2024

Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics. Some may still want to allow magstripe card payments, but near-field communication (NFC) compatibility is non-negotiable for 2024 and beyond. They’re no longer just for SMBs.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Andreessen Horowitz

MARCH 1, 2024

The trio eventually joined forces to found Outing , a social marketplace where users can discover, book, and plan group outings. This experience inspired her to create Pug.ai , a career management software that utilizes AI tools and digital humans to assist individuals in upskilling and landing career opportunities.

Technical Cofounder 77

Technical Cofounder Development Team Review Technical Review Software Review 77

SaaStr

AUGUST 29, 2022

A renowned enterprise software leader that has led revenue organizations and spearheaded the cloud GTM strategies at companies such as Oracle, New Relic, and now Confluent, Erica Schultz is Confluent’s President of Field Operations and will share what she has seen evolve in enterprise GTM and tips on how to thrive in the current environment.

Scale 262

Scale Sales Hiring Marketplace as a Service B2B 262

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. Many SaaS entrepreneurs don’t spend much time considering which billing software will fit their needs for the long-term. At first glance, it might seem like SaaS companies have similar billing needs as other subscription services.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

Intercom, Inc.

NOVEMBER 30, 2021

. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

DeepStream

JULY 27, 2020

Businesses have been “talking the talk” by creating their entire communication based on the receiver – either a consumer or a company. Communication is like water. And although we have been bestowed with the art of effective communication, it is imperative that we use it correctly. You cannot survive without it.

B2C 84

B2C B2B Marketplace as a Service compliance 84

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Customer attitudes and overall customer experience are displayed in a range of behaviors and direct communications.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

The Marketing & Growth Hacking Publication

APRIL 7, 2019

Image source: Unsplash Do you want to offer excellent customer service to your customers? Did you know you can include an additional touch to your customer service and make it a formidable marketing tactic that will help to bring in more consumers to your business? Of course, it is outstanding and enhanced customer service.

Marketplace as a Service 40

Marketplace as a Service Revenue Business Growth Hacking 40

TrackStreet

OCTOBER 11, 2023

Misusing these terms can cause great confusion when communicating with sellers, so it is important to know the difference when pursuing and enforcing a pricing policy. With pricing out of the equation, the difference between sellers comes down to availability, proximity to the consumer, customer service, and the shopping experience.

Pricing 52

Pricing Merchant Services Advertising Marketplace as a Service 52

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. They also noticed a lack of transparency and efficiency in the services that were being provided at the time and decided to fix that problem. What Is Messente? Expand with your customers.

SaaS Payments 126

SaaS Payments Technical Advisors Payment Services Payments 126

Subscription Flow

JANUARY 1, 2024

Would you not want an all-solution software that would not only aid you in this process, but perhaps also take this entire burden off your shoulders so that you could focus on other tasks (such as focusing on the development and growth of your e-commerce business)? Your responses to these questions are how they judge your customer service.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network. Don’t hold back, this is a rare opportunity. Founders : Drew Beaurline and Patrick Albert. Rodrigues Nt.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Neil Patel

JANUARY 21, 2021

It also integrates with over 400 other SaaS tools and software platforms like Salesforce, WordPress, Hubspot. It offers grid, board, and timeline view; co-authoring and communication on tasks; and project planning and scheduling. The Constant Contact website service is $10 per month. Bootstrapping Tools to Create a Website.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? Users enjoy automatic back-end operations such as invoicing, discount management, payment collections, tax applications, and customer communications, saving them time and effort. Just like Chargebee, it is web-based and offers 24-7 customer service.

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

How To Buy Saas

JULY 8, 2023

In the world of software, the growth and success of a company are often determined by its ability to establish a strong brand. For companies in the Software as a Service (SaaS) industry, this is particularly true. They’ll offer professional advice, services, and guidance to help your business reach the next level.

Branding 40

Branding Sales Hiring Social Media Marketplace as a Service 40

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Brand equity.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Seven of the best software tools to choose from, along with their features and pricing. Good customer self-service portals help to: Answer customer queries instantly.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

Neil Patel

FEBRUARY 12, 2021

To stand out, you must clearly communicate to consumers what’s so great about your products and why they’re superior to competitor models. The Federal Trade Commission (FTC) permits companies to use this marketing strategy (within limits, which we’ll talk about) for three reasons: Comparisons encourage healthy competition in the marketplace.

Advertising 144

Advertising Marketplace as a Service Branding Innovation 144

User Pilot

OCTOBER 26, 2023

Market development Market development, also known as market expansion, involves selling existing products or services to new markets. It involves selling more of a business’s existing products or services to its current market. PLG depends on the self-service model. The Ansoff Matrix of Growth Strategies.

Acquisition 92

Acquisition Scale Marketplace as a Service Onboarding 92

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Communication skills. Let’s explore some of the best tools in the marketplace and how they can help. Product management is a multi-faceted, complex process.

Management 91

Management Interviewing Marketplace as a Service Product Marketing 91

FastSpring

FEBRUARY 20, 2020

The Ecommerce manager needs to be able to clearly communicate a product’s value, which requires that they fully understand the product. Each of these aspects requires its own management software. And the best investment you can make is partnering with a full-service ecommerce platform. Know the Product. Develop Action Plans.

Payment Methods 78

Payment Methods Outsourcing Services Payment Solutions Outsourced Development 78

FastSpring

NOVEMBER 14, 2019

Additionally, because digital products exist as either a digital asset or piece of software, they can easily be reproduced and repeatedly sold without manufacturers. Are you an artist, author, software engineer, or maybe just a hobbyist in your field? A report conducted by Software.org reveals that software contributed more than $1.14

Marketplace as a Service 67

Marketplace as a Service Software Engineering Software Development 67

BetterCloud

NOVEMBER 29, 2022

Simply put, shadow IT is any hardware or software that hasn’t been approved by your central IT department. The increase in shadow IT dovetails with the rise of SaaS (software-as-a-service) in the workplace: cloud-based apps like Slack, Mailchimp, and Zoom—to name a few commonly IT-approved examples.

Management 52

Management Marketplace as a Service Technology Innovation 52

Sales Hacker

MARCH 25, 2021

Getting to know your buyers by building up semi-fictional representations of who they are will help your sales reps to: Establish the best way to approach and communicate with their prospects. Perfectly position the product/service to their prospects. Show their prospects that they understand who they are and what they need.

Scale 112

Scale Underperforming Technical Team Outsourcing Services Sales Enablement 112

FastSpring

DECEMBER 5, 2018

Additionally, because digital products exist as either a digital asset or piece of software, they can easily be reproduced and repeatedly sold without requiring your business to deal with manufacturers. Are you an artist, author, software engineer, or maybe just a hobbyist in your field? Audio Files & Music Production Software.

Marketplace as a Service 61

Marketplace as a Service Software Technology Software Engineering 61

Neil Patel

MARCH 4, 2023

Given the global nature of Airbnb’s services, communication is essential amongst hosts and guests. Today, Airbnb partners with local organizations in different markets to enhance user experience and strives to meet every market’s needs as an online marketplace. You may be wondering, “What type of content can I localize?”

Strategy 81

Strategy Sales Hiring Marketplace as a Service Scale 81

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Neil Patel

APRIL 20, 2021

online course, ebook, software), so you naturally want others to believe in it, too. Make no mistake: You’re a product; and like any product, you have to successfully communicate the value of that product. Until that happens, you’ll find it difficult to sell your actual products or services. You believe in your product (e.g.,

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

How To Buy Saas

MARCH 9, 2023

They can even be used to monitor marketplace prices — and this is just scratching the surface of their capabilities. Some websites have terms of service that prohibit web scraping and using a scraper in a way that violates these terms can get you into legal trouble.

Payment Methods 52

Payment Methods Payment Solutions Payment Services Marketplace as a Service 52

Intercom, Inc.

AUGUST 6, 2018

The abundance of software tools on offer today brings with it a whole host of challenges. For product builders, it’s never been harder to get discovered in such a crowded marketplace. Just one click and you would be able to deliver precise, fast and human communication to your customers and prospects.

Engagement 130

Engagement Marketplace as a Service Development Sales 130

Totango

SEPTEMBER 5, 2019

The difference between a friend and an acquaintance is the regularity and depth of your communication. In a nutshell, customer engagement is the connection between an enterprise and the customer forged through communications. The digital marketplace offers customers a greater range of options than they’ve previously experienced.

Engagement 68

Engagement Marketplace as a Service Enterprise Communication 68

User Pilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. How to create user documentation for your software product? What is user documentation?

Management 82

Management Technical Review Software Review Customer Support 82