Intercom, Inc.

MAY 19, 2025

I’m a Customer Experience Manager at Whop – a digital marketplace for everyone, helping people create a sustainable income online. What word or phrase in customer service jargon should be retired? “I What’s the most valuable thing that working in customer service has taught you? Communication. Efficiency.

Marketplace as a Service 104

Marketplace as a Service Customer Support Communication Customer Success 104

How To Buy Saas

MAY 21, 2025

The platform also includes self-service interview scheduling , allowing candidates to book interviews from available slots synced to your teams calendars. This allows you to build a recruiting hub that pulls in everything from background check services to HRIS onboarding, minimizing manual data entry.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

How To Buy Saas

MARCH 17, 2025

You can integrate email, calendars, and more via the Salesforce AppExchange marketplace. Higher-tier plans unlock marketing automation , customer service (with Service Cloud), and advanced analytics. Despite being free, HubSpots platform combines ease of use with powerful features in sales, marketing, and customer service.

Software Review 40

Software Review Scale Software Business 40

User Pilot

MARCH 5, 2025

Self-service support: Userpilot empowers you to build and customize in-app resource center code-free. Intercom Intercom is an AI-powered customer service tool that equips teams to engage customers through omnichannel support and activity-driven automation. Funnel analysis report generated with Userpilot. Customer support with Intercom.

Software Review 52

Software Review Engagement Software Scale 52

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Maybe youre spending the right amount of money, but you need more seats, or you might be paying for a service that nobody uses. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

FastSpring

APRIL 3, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. With over 15 years of marketing and communications experience, Rachel now channels her passion for people and the web into building strong personal brands for her clients. But it’s up to us to communicate that. Jump to video. Yeah, I agree.

Branding 98

Branding Social Media AI Search Outsourcing Services 98

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 62

Scale VP of Engineering Outsourcing Services Enterprise 62

User Pilot

MAY 27, 2025

You play a vital role at the intersection of GTM, Product, Design, Data Science, Marketing, and Engineering – reimagining self-service in the age of AI. He aligns teams and improves operational efficiency with clear communication and leadership. This role is based in San Francisco, CA. Connect with the candidate

Management 52

Management Underperforming Technical Team Scale B2C 52

Stax

MAY 5, 2025

A payment gateway solution is a service that authorizes credit card payments and processes them on behalf of the merchant. Fifty-three percent of smartphone users choose to buy company-specific apps from the Apple app store or Google Play marketplace rather than mobile websites. What type of business do you have?

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Crafty CTO

JUNE 18, 2025

Benjamin Eckel operates MCP.run , which consists of a registry of MCPs, along with tools to glue together, orchestrate and run MCPs (AI services). You might be able to discover other agents, but how would you pay them, each the normal setup is for each service to have its own API key and associated account? Bad for so many reasons.

Engineering 52

Engineering AI Search AI Payment Solutions 52

User Pilot

APRIL 24, 2025

An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders. Someone with weak communication skills who can’t effectively convey technical details to non-technical audiences. Who would be a bad fit for this job?

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

TrackStreet

JULY 1, 2025

As marketplaces like Amazon, Walmart.com, and eBay have exploded, so too have the number of sellers listing your products without your permission. But when rogue sellers flood the marketplace with low-priced listings or inauthentic products, your loyal partners lose business and trust. What to do: Make your warranty terms clear.

Branding 52

Branding Marketplace as a Service Technical Review Social Media 52

Buffer Resources

MAY 8, 2025

It’s a place to build a community of people who might benefit from your product or service. Social media monitoring upholds the sentiment and potential of social media as a whole — communicating with people and forming strong connections. She also shared how her community had the same complaints from the brand. 

Social Media 66

Social Media AI Search Branding Marketplace as a Service 66

User Pilot

FEBRUARY 24, 2025

Experience building 0-1 products, platform/ecosystem products, or marketplaces. Technical fluency to understand, communicate, and drive impact in highly technical and fast-moving problem spaces. Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.

Technical Advisors 52

Technical Advisors Data Management Scale 52

Neil Patel

SEPTEMBER 6, 2021

Consumer marketplaces are essential to connecting businesses with consumers looking for services. That is where B2C niche marketplaces can help. Niche marketplaces allow businesses to leverage the power and branding of larger platforms to reach their target audiences. What Are B2C Niche Marketplaces?

Marketplace as a Service 144

Marketplace as a Service B2C Payment Services Payments 144

Sales Enablement, SaaS and Growth

MAY 22, 2017

While my attention is laser focussed on helping our sales organisation hit quota, lately I’ve been thinking about how HubSpot’s partner marketing and sales agencies, of which there are more than 3,400 can sell sales enablement as a monthly recurring service. That’s where sales enablement comes in. That’s where sales enablement comes in.

Marketplace as a Service 114

Marketplace as a Service Sales Enablement Sales Hiring Underperforming Technical Team 114

Neil Patel

DECEMBER 14, 2020

If you’re selling physical products, and you’re only relying on ONE channel to bring home the bacon, it’s time to switch things up with Facebook’s social commerce platform, Marketplace. What Is Facebook Marketplace? Facebook Marketplace is like Craigslist and eBay…only better. It’s Free to List an Item.

Marketplace as a Service 144

Marketplace as a Service Payment Methods Payment Services Sales Hiring 144

Neil Patel

APRIL 13, 2021

Influencer marketplaces can help you do just that, so let me show you how they work. Let’s explore the mysteries of the influencer marketplace. Influencer marketplaces: These marketplaces help you match with various influencers in your niche. What Are Influencer Marketplaces? What’s the answer?

Marketplace as a Service 135

Marketplace as a Service Engagement Social Media Sales Recruiting 135

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

Outsourcing Services 282

Outsourcing Services Scale Sales Hiring Outsourced Development 282

SaaStr

JANUARY 25, 2024

We made the investment because Pika makes it possible for anyone to become a professional quality video creator and use that powerful format to communicate, educate and entertain. #2. It’s not the biggest one but we’re very proud of our investment in BuildingConnected, a SaaS plus marketplace company that sold to Autodesk.

Marketplace as a Service 274

Marketplace as a Service Venture Capital Entertainment Construction 274

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. Printfection is a swag management platform that simplifies the buying, managing, and distribution of swag and branded merchandise.

Payments 257

Payments Payment Services Payment Solutions SaaS Payments 257

Trint

SEPTEMBER 10, 2021

Since the introduction of the internet, digital communication in business has evolved rapidly. Social media influences Social media changed the face of modern-day business communication like nothing before it. The COVID-19 effect Voice communication has never been more important than during the COVID-19 pandemic.

Communication 130

Communication Social Media Marketplace as a Service Business 130

SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. The platform enables the two sides to better communicate via social media and messaging. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC. Overall NPS score.

Communication 107

Communication Marketplace as a Service Technical Review Engagement 107

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Client services – 22%. Treat deals as dynamic. If you’re following along, then you can probably guess what elite sales teams have done. Finance – 38%.

Technical Review 315

Technical Review Marketplace as a Service Construction Software Review 315

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. GDPR makes organizations accountable for data breaches caused by third-party service providers.

Underperforming Technical Team 220

Underperforming Technical Team Systems Review compliance Marketplace as a Service 220

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. We’ve had very good communication with [CSM] Garreth, but also with the leadership team at FastSpring,” Ovi said. “We

Merchant Services 158

Merchant Services Payments Payment Features Subscription 158

SaaStr

AUGUST 29, 2022

In this talk, Lydia Kothmeier – VP of Operations – and Thomas Peham – VP of Marketing – will share their Upsies and Wowsies of hiring and onboarding an international team and building a global SaaS business – all the way from self-service to enterprise. How should marketing, sales, and product all work together?

Scale 284

Scale Sales Hiring Marketplace as a Service B2B 284

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network. Don’t hold back, this is a rare opportunity. Founders : Drew Beaurline and Patrick Albert.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MARCH 17, 2020

They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring. SaaSOptics .

Sales Hiring 231

Sales Hiring Scale Payment Features Marketplace as a Service 231

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. How can we provide the best service at every single interaction?”

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

IT World

FEBRUARY 23, 2020

Federated Wireless is launching a turnkey 4G/5G service through a partnership with Amazon Web Services and Microsoft Azure that runs over Citizens Broadband Radio Service (CBRS), which the Federal Communications Commission opened up to public use in January. To read this article in full, please click here

Marketplace as a Service 64

Marketplace as a Service Wireless Azure AWS 64

Intercom, Inc.

MAY 5, 2020

All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. Then you have to understand that you can’t be a platform without having that marketplace point of view.

Marketplace as a Service 171

Marketplace as a Service Transportation Machine Learning Artificial Intelligence 171

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Prioritisation 4.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215