Baremetrics

MARCH 30, 2021

If you are looking for the right billing and invoicing solution for your business, Zuora and Chargebee should be at the top of your list. Do they support the payment platform you desire? Do any of them have what you want in a subscription management service? Do the automation features match your interest?

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

Clouded Judgement

JANUARY 26, 2024

Many public software companies don’t report ARR, so I’ll take the quarterly subscription revenue and multiply it by 4 to approximate ARR. For the first time in a decade, IT services will become bigger than communication services in 2024. Net new ARR is simply the change in ARR from one quarter to the next.

Cloud 161

Cloud Marketplace as a Service AI Subscription 161

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model.

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Stax

JANUARY 3, 2024

Around since the 2000s, mPOS systems have come a long way from their origin as a glitchy solution used primarily by micro-businesses to process payments. Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. CEO : Vinicius Roveda Goncalves. Founded : 2011. Founded : 2013.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Marketplace as a Service 96

Marketplace as a Service AI Search Social Media Customer Support 96

Intercom, Inc.

NOVEMBER 30, 2021

so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom. Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

FEBRUARY 18, 2024

For businesses leveraging subscription models and agile monetization strategies, harnessing the power of analytics is not just an advantage— it’s essential. This segmentation enables tailored subscription offerings and personalized marketing, increasing conversion rates and customer loyalty.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

TrackStreet

APRIL 26, 2024

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. Pricing erosion refers to the steady and ongoing drop in the prices of products or services within a particular market or industry. What usually causes it?

Pricing 52

Pricing Marketplace as a Service Technical Review Innovation 52

ChurnZero

FEBRUARY 8, 2022

This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers. This is ChurnZero’s second time appearing on one of G2’s Best Software lists, earning its place this year thanks to its mission of helping subscription businesses fight customer churn.

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Blulogix

FEBRUARY 16, 2024

Implementing Automation in CLM for Recurring Revenue Identify Key Customer Journey Touchpoints: Map out the customer journey specific to your subscription model. Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems.

Payments 52

Payments Payment Services Revenue Management 52

Blulogix

FEBRUARY 10, 2024

Enhance Quote Accuracy with Configurators: Utilize product and service configurators to ensure that quotes are accurate and tailored to customer needs. Implementing subscription management solutions that support proration, discounts, and usage-based billing can further personalize the customer experience.

Payments 52

Payments Payment Services Payment Solutions Payment Methods 52

Navint

JANUARY 29, 2019

Highlight Video: Explaining the Subscription Economy: Why Your Company’s Future May Depend On It. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. As the leading consulting firm that has a practice dedicated to subscription and recurring revenue businesses, Navint sponsored the event.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

User Pilot

MARCH 20, 2024

The subscription model offers ongoing access for a fee, ensuring updates and steady income. The open-source model creates revenue by charging for beyond-the-basics services. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services.

Software 59

Software Revenue Strategy Advertising 59

The Marketing & Growth Hacking Publication

APRIL 2, 2019

We now stream our favorite TV shows commercial-free, pay a premium to subscribe to non-interrupted music services and podcasts and go online to read magazines and get our news. The introduction of wireless technology combined with the massive adoption of mobile devices has revolutionized how we communicate. Take shopping, for instance.

Communication 40

Communication Outsourcing Services Social Media Outsourced Development 40

ChurnZero

FEBRUARY 8, 2022

This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers. This is ChurnZero’s second time appearing on one of G2’s Best Software lists, earning its place this year thanks to its mission of helping subscription businesses fight customer churn.

Software Review 52

Software Review Technical Review Software Marketplace as a Service 52

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. GDPR makes organizations accountable for data breaches caused by third-party service providers.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

Totango

APRIL 25, 2022

An inspiring customer journey is one where your customers’ experience with your product, service and organization as a whole is so memorable and engaging that your company’s teams are inspired and excited to produce the same experience for all of your customers! Scale Your Journey, Not Your Platform.

Scale 86

Scale Marketplace as a Service Customer Success Communication 86

How To Buy Saas

JULY 26, 2021

It offers you the best of services including Expert HR. ProofHub may be a tad expensive, but it is one of the best startup tools with add-ons like combined communication, email project management, and a multilingual interface; it can be famous for larger teams resembling collaborating remotely. Check here for details. Sendinblue.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Customer attitudes and overall customer experience are displayed in a range of behaviors and direct communications.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Prioritisation 4.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

FastSpring

FEBRUARY 20, 2020

The Ecommerce manager needs to be able to clearly communicate a product’s value, which requires that they fully understand the product. Besides overseeing your own team, the Ecommerce Manager is also responsible to work with other departments, like the product team, operations, and customer service. Know the Product. Work Across Teams.

Payment Methods 78

Payment Methods Outsourcing Services Payment Solutions Outsourced Development 78

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. The marketplace has fully embraced the beauty of the subscription revenue model and all of the predictability that comes with it. And in many cases, they list a handful of monthly payment plan options for subscribers.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. My co-founder and I were running a design agency and we noticed a persistent problem in communicating ideas to remote clients. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Sales Hacker

FEBRUARY 12, 2021

Large companies either have legacy solutions or use certain point-solutions, like Slack, Zoom, or Quickbooks, and their CRM has to be able to “communicate” with all of them. For such a complex system to run smoothly, all departments: sales, marketing, support, and accounting need to be connected and communicate in real-time.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. But HubSpot wasn’t always on the IPO trajectory.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. And that growth was really exciting, but 12,000 there’s a lot of people, communication gets harder and I just wanted to be able to build something.

SMB 179

SMB Scale Startup Marketplace as a Service 179

User Pilot

JUNE 29, 2023

Best HubSpot integrations for data sync If you want to use an integration primarily for data sync, you can integrate HubSpot with the following tools from the HubSpot app marketplace. Pricing Integrating HubSpot with Userpilot needs one of the following Userpilot subscription plans. Userpilot and HubSpot integration. out of 5 in G2.

Scale 52

Scale Business SaaS Pricing 52

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! Twilio, for anyone who doesn’t know, is a voice and SMS API for communications. Many of our users begin their journey with Slack on our free subscription plan. Self-service freemium to feed the funnel. So, was about number 20 at Twilio.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Unbounce

SEPTEMBER 16, 2021

Across social platforms like Facebook, Instagram, Twitter, LinkedIn, and Youtube, standard placements for display ads are: Stories Timelines Video feeds Right column (Facebook) Marketplace (Instagram) Explore section Messenger inbox and sponsored messages. Those CTAs don’t communicate value from a user perspective. Sign up now.”

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. The answer lies in your product or service’s value proposition. When performing cold outreach, keep your communications short and concise.

Acquisition 59

Acquisition Scale Strategy Software Review 59

FastSpring

APRIL 13, 2023

But it’s not great yet about communicating that information in a real world way. And that’s really hard for sellers on the b2b side to communicate. And it’s usually around communication of their products. It starts with self service. It’s a better way of communicating. How do I know this?

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

Blulogix

FEBRUARY 23, 2024

Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization? This blog post explores the emerging trends that are set to redefine subscription billing and monetization, offering predictions for the transformative journey ahead in the digital economy.

Artificial Intelligence 52

Artificial Intelligence Trends Subscription Payment Features 52

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10