SaaStr

FEBRUARY 26, 2025

It’s a fundamental business architecture that requires rethinking your entire customer journey. The Hard Truth About Implementation Here’s what nobody tells you about PLG: It’s not something you can just bolt onto your existing business. Plus, these motions are creating more predictable, sticky revenue streams.

Enterprise readiness 144

Enterprise readiness Enterprise compliance Acquisition 144

Clouded Judgement

JANUARY 24, 2025

For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. I created this subset to show companies where FCF is a relevant valuation metric.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

TechEmpower SaaS

JULY 24, 2023

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Background Questions Let’s start with some background questions about the business and product. Tell me about the business. Send messages?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

AUGUST 25, 2022

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Duda is the leading web design platform for companies that offer web design services to small businesses.

Cybersecurity 269

Cybersecurity Scale compliance Subscription 269

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Subscription Flow

OCTOBER 16, 2024

To run a business is like trying to balance several stacked plates in your hands. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Clouded Judgement

DECEMBER 1, 2023

There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

SaaStr

JANUARY 12, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. appeared first on SaaStr.

Payment Features 54

Payment Features Payment Services SaaS Payments Payments 54

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

SaaStr

AUGUST 5, 2020

Also, the larger the company, the more they care about enterprise-level trust, security, compliance, and privacy. That’s why we’ve achieved ISV security certification, GDPR compliance, and SOC 2 compliance.”. This is evident in the metric of “net new sales pipeline created.” .

compliance 241

compliance B2B Acquisition Cloud 241

SaaStr

DECEMBER 2, 2021

Organic search is the single most important channel for growing your business, but the tech and tactics in the space are over two decades old. They handle global payroll, taxes, compliance, and benefits — so startups can focus on work that matters. Join these incredible companies to experience all the value of SaaStr!

Payment Features 259

Payment Features Payment Services Payments Sales Hiring 259

SaaStr

JULY 26, 2022

Customers don’t expect as much in terms of security, compliance, etc. SMBs go out of business, and quickly. SMBs don’t really budget for much, so if the business goes down, software purchases often go down very quickly too. Even modest impacts to churn for SMBs can have a huge impact on your business.

SMB 363

SMB Churn Payment Services SaaS 363

Clouded Judgement

FEBRUARY 7, 2025

They each have some of the largest cloud businesses in the world in AWS, Azure and Google Cloud respectively. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. The list goes on. There are so many others.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

NOVEMBER 25, 2022

They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. How Atlassian does business . The Atlassian business model is unique. Businesses work with solution partners to help their brands accomplish specific goals. Scale-ups are exciting.

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 261

Banking Payment Features Venture Capital Subscription 261

SaaStr

JANUARY 20, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Our clients love to use our solution. Every day, all day.

DevOps as a Service 246

DevOps as a Service AI Search Cloud compliance 246

SaaStr

NOVEMBER 28, 2022

The evolution of SaaS business. Look at the four common strategies to explore for your SaaS business: Expanding to new markets. This may look like moving from a mid-market business to an SMB, and eventually to an enterprise. Is your business ready for multi-currency or multi-entity? Align on success metrics.

Scale 246

Scale Finance Sales Hiring Scaling 246

SaaStr

JULY 12, 2024

Grafana Labs still has features and capabilities they hold back that appeal to large enterprises, such as things around security and compliance. How do you drive business around that? They needed to do more than just visualization to build a large business, particularly in the observability space.

Scale 291

Scale Scaling Sales Hiring Sales Recruiting 291

SaaStr

DECEMBER 3, 2024

Start With The Hard Problems Rather than building basic CRM, Veeva tackled complex regulatory and compliance challenges that kept pharma CIOs up at night. And a deep dive on Veeva’s latest metrics here: 5 Interesting Learnings from Veeva at $2.5 They earned trust by solving the thorny problems others avoided.

SaaS 261

SaaS Leadership Cloud Enterprise 261

How To Buy Saas

MAY 29, 2025

In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. It also points out educational resources such as an AI for leaders program or an AI for business leaders course to help strategic teams get started.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Payrix

JANUARY 10, 2025

Understanding merchant underwriting and onboarding To kick off the episode, David defines merchant underwriting by describing it as a software platforms opening handshake with a new business. Instead, software platforms should focus on metrics like approval speed, accuracy, and adaptability to changing regulations.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

User Pilot

MAY 16, 2023

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Tom Tunguz

NOVEMBER 8, 2023

The Semantic Model Becomes a Must-Have: Semantic models unify a single definition across an organization for a particular metric. Meanwhile, regulation and compliance mean the governance burden only increases. Looker did this within the context of a BI system. But organizations need this layer across the stack.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

User Pilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Create custom analytics dashboards in Userpilot to track relevant metrics and visualize research findings. Track NPS and other customer satisfaction metrics. Product metrics dashboard in Mixpanel.

SaaS 83

SaaS Social Media Interviewing Software Review 83

Stax

APRIL 3, 2025

Like most business owners, your instincts tell you to hop on the bandwagon and launch an online store for your business. From different types of online payment gateways and key features to look for, to tips to help you choose the right payment solution for your business and implement it. This is expected to grow to 22.6%

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

How To Buy Saas

JULY 2, 2025

From managing client relationships to automating property operations, the types of software for real estate businesses are diverse and tailored to different needs. Below, we explore the most important categories of real estate software and how they empower businesses in this sector.

Payment Solutions 59

Payment Solutions Payment Methods Software Review Payment Services 59

Baremetrics

AUGUST 6, 2021

A bookkeeper is responsible for keeping accurate and up-to-date information on the financial health of your business. Bookkeeping: What not to do SaaS metrics with Baremetrics Key Bookkeeping Terminology The importance of bookkeeping for your small business Putting your bookkeeping data to work. Table of Contents.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

SaaStr

AUGUST 9, 2024

That team became the home of business intelligence and the data team. During the IPO process, they had to look at things related to audit and compliance. A CSM with a big book of business who is busy fighting fires won’t have time to change a process or improve efficiency radically. Braze went public in November 2021.

Scale 291

Scale Sales Hiring Scaling Startup 291

BetterCloud

JANUARY 3, 2025

Staying ahead of the game : Keeping up with the latest security threats and ensuring compliance. Essentially, you’re the go-to person for everything related to SaaS, making sure it all runs smoothly and delivers value to the business. Keep contracts in one place Nobody likes hunting for lost paperwork.

Management 52

Management SaaS compliance Benchmarks 52

User Pilot

FEBRUARY 14, 2024

With the Asana and Salesforce integration, businesses enhance cross-team collaboration and align specific project tasks with sales cycle stages. The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. Customize dashboards and reports for specific business needs.

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

Tom Tunguz

OCTOBER 8, 2018

Public market investors don’t use this metric today. Aside from compliance efforts, not much. They should be priced similarly, provided the metrics are similar. The bear case: valuations for these businesses assume long term continued success. It’s dynamic. In retrospect, the normalization does make sense.

Software 170

Software Marketing Acquisition compliance 170

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? We’d like to extend a huge thanks to Dave for his expert insights below, which will help you choose and use Customer Success and SaaS metrics in a more nuanced and purposeful way.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

User Pilot

MAY 27, 2025

Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. reducing compliance risks and support tickets. Contextual guidance: Offer real-time, behavior-based tips and prompts right inside the app, giving users help exactly when and where they need it. moment faster.

Mobile 93

Mobile Technical Review Software Review Systems Review 93

Frontegg

JUNE 9, 2025

Simplified compliance : AaaS sometimes includes tools to meet regulatory requirements like GDPR, CCPA, HIPAA, data residency, SOC2, or the products might be certified compliant themselves. Features, such as detailed audit logs and reporting, simplify compliance management. AaaS offers rapid deployment with lower initial investments.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. Document Engagement Metrics. I find these metrics ultra-valuable.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Stax

JULY 2, 2025

Their combined experience sheds light on why payment attachment isn’t just a buzzword, but a strategic imperative for modern SaaS businesses. Furthermore, Krahl pointed out that from an investment perspective, this embedded payment revenue is a key metric that many investors are looking at today.

Merchant Services 68

Merchant Services Payments SaaS Payments Payment Services 68

FastSpring

MARCH 3, 2023

And much more… Subscriptions Each business and each product within a business may see better results from different subscription models. Local Transaction and Indirect Tax Compliance Made Simple There are two main aspects of compliance when it comes to recurring transactions: Transaction compliance (i.e.,

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142