SaaStr

AUGUST 10, 2022

In this SaaStr Europa 2022 session, Matt Jacobson, General Partner at ICONIQ Growth, interviews Miro’s Founder & CEO, Andrey Khusid, to get insight into how he was able to grow the company so successfully. User Experience and Building a Durable Business. Learning Through Changes. Miro also had to grapple with a shifting audience.

Sales Hiring 207

Sales Hiring Scale Company Culture Leadership 207

SaaStr

FEBRUARY 16, 2022

One of the primary problems that Asthana found — both in his own journey, and the journeys of other founders — was that companies presumed that a product-market fit would take the form of a singular event. He also observed that after product-market fit had been achieved, companies would only ever have to worry about marketing and sales.

Underperforming Technical Team 250

Underperforming Technical Team Company Culture Customer Success Product Marketing 250

Neil Patel

JULY 26, 2021

Starting a business is a major endeavor. One way to shorten the process is to become a franchise business owner. As a franchise business owner, you can tap into the resources and branding of a large brand—while still maintaining the autonomy to run your own business. How Does a Franchise Business Work?

Payment Methods 129

Payment Methods Business Sales Hiring Travel 129

SaaStr

MAY 10, 2023

In this week’s episode of CRO Confidential, host Sam Blond, Partner at Founders Fund, continues a mini-series on founder-led sales with Colin Zima, founder and CEO of Omni. Omni is trying to build the next-generation business intelligence (BI) platform. They’d contact people they knew well and demand they use the product.

Sales Recruiting 221

Sales Recruiting Sales Hiring Social Media Sales 221

Intercom, Inc.

DECEMBER 16, 2020

Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Be collaborative, not cutthroat.

Sales Hiring 143

Sales Hiring Sales Recruiting Scale Sales 143

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 185

Merchant Services Scale Technical Review Sales Hiring 185

Sales Hacker

DECEMBER 19, 2022

By now, most business leaders have had some kind of run-in with the effects of the Great Resignation. As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams.

Sales Hiring 80

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 80

SaaStr

FEBRUARY 18, 2022

The definition of success will vary from business to business, from customer to customer. Nick Mehta , CEO at Gainsight , discusses ten ways customer success is changing and how you can help your business catch up if you’re still a bit behind. . Embed customer success into the core of your business. Offer enhanced value.

Customer Success 243

Customer Success Retention Company Culture Metrics 243

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few.

Scale 185

Scale Sales Hiring Sales Recruiting Sales 185

Sales Hacker

OCTOBER 26, 2020

The same can be said for sales enablement. Earlier in my career, I helped build a global sales enablement team at Oracle Marketing Cloud that designed, deployed, and measured a sales onboarding program integral to a business unit responsible for $675M in annual recurring revenue. Sales Onboarding. Sales Onboarding.

Sales Enablement 105

Sales Enablement Sales Hiring Scale Sales 105

SaaStr

JUNE 13, 2021

Businesses that write the playbook for their product category bring people to something different and somewhere important. #2 2 Category-defining products require new business models. Businesses often build something powerful but don’t create the proper value package, and it fails in the market. Be proactive, not reactive.

Scale 180

Scale Scaling Business Model Company Culture 180

Kalungi

APRIL 18, 2024

CMOs are in charge of managing all marketing operations, they contribute to growing sales, finding new business opportunities, and are responsible for planning, executing, and overseeing all your marketing activities A qualified Chief Marketing Officer (CMO) shouldn't just be skilled to do the job, they should also fit your company's culture and have (..)

Sales Hiring 40

Sales Hiring Interviewing Marketing Company Culture 40

Sales Hacker

JUNE 10, 2021

It’s that sales representatives are one of the toughest positions to hire for. The demand for sales reps is one of the highest of any job. Sales courses are largely absent from college curricula. Most sales managers will tell you that they’re looking above all for the right attitude. Not for a set of hard skills.

Sales Hiring 105

Sales Hiring Sales Recruiting Sales Interviewing 105

Sales Hacker

NOVEMBER 4, 2020

I was the new Vice President of International Sales & Managing Director for a work management software company called Wrike. Starting Your International Sales Team. The key to starting an international sales team is having the right people in your landing team. A mercenary is driven by the sale.

Sales Hiring 101

Sales Hiring Scale Sales Recruiting Sales 101

OpenView Labs

OCTOBER 19, 2021

Integrating sales into a PLG company can feel like trying to mix oil and water. PLG organizations tend to have a very specific kind of culture, one that is, at best, reservedly cautious about sales and, at worst, aggressively suspicious. . Getting Past the Sales Stigma. What is the wrong kind of sales leader?

Scale 52

Scale Sales Hiring Branding Sales 52

SaaStr

JANUARY 30, 2023

She shares the challenges faced at critical stages of the company’s growth journey, the lessons learned, and how they grew to $100 million ARR in just 20 months. Building revenue operations to support sales Deel had onboarded nearly 100 clients, reports showed good traction, and it was time to leverage this opportunity.

Sales Hiring 237

Sales Hiring Payment Services SaaS Payments Scale 237

Sales Hacker

JUNE 23, 2021

There’s more sales content than ever before – how do you sort through the noise? Since we deal with sales content on the daily, we thought we’d save you some time. Here are the seven best sales blogs (and five bonus sales newsletters!) Sales Hacker. But that is because this community lives and breathes B2B sales.

Sales 81

Sales Technical Review Outbound Sales Team Interviewing 81

Buffer Resources

APRIL 4, 2024

From jumping on meme bandwagons to pulling back the curtain on company culture, TikTok offers endless opportunities for creative expression. But for B2B companies, the idea of getting playful on social media can be daunting. The typical B2B marketing strategy might be buttoned up, but at least this is TikTok, not LinkedIn.

B2B 88

B2B Social Media Entertainment Company Culture 88

Valuize Consulting

MARCH 18, 2020

There’s no question that company culture is still top dog among the forces that drive sustainable growth in your business. Your customer success strategy should be driving your sales, product [.]. Your customer success strategy should be driving your sales, product [.].

Customer Success 52

Customer Success Strategy Company Culture Sales 52

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Matt launched his business from his proverbial garage while his wife was pregnant with their first child. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

Scale 106

Scale Sales Hiring Sales Recruiting Outsourcing Services 106

SaaStr

OCTOBER 13, 2023

How do you build a successful, high-growth company that is also profitable? Expensify is a cash-positive business and has been for five years now. The Mythical Entity of High Growth and Profitability Could Be Your Company It’s not exactly uncool to make money, and all kinds of companies experience high growth and profitability.

Outsourcing Services 252

Outsourcing Services Sales Hiring Scale SaaS 252

Sales Hacker

MARCH 26, 2019

Sales will always be a persuasion game, but the biggest obstacles to success are actually cognitive biases rooted deep in the human brain. Persuasive selling depends on knowing how to recognize sales obstacles and how to overcome them. Part One: Examples of Cognitive Biases in Sales. The brain has evolved in strange ways.

Sales 86

Sales Sales Enablement Company Culture Communication 86

OpenView Labs

FEBRUARY 20, 2020

One of the most fundamental changes a company can make is shifting its sales model. Consider the difference between self-serve/product-led (PLG) models versus more traditional enterprise sales models. The two seem diametrically opposed—situated firmly at opposite ends of the sales spectrum.

Enterprise 52

Enterprise Sales Hiring Sales Underperforming Technical Team 52

Neil Patel

AUGUST 28, 2020

I’m glad you made it here, as I’ll guide you through how to avoid choosing an SEO agency that’s right for something not relevant to growing your business. Imagine you hurriedly booked a last-minute flight from New York to meet some business partners. Well, then, keep reading. First things first, why do you need an SEO agency?

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

Intercom, Inc.

SEPTEMBER 17, 2020

The Blind business model is built on the unique insight they have into companies directly from their verified employees. There are a lot companies that can learn from the unfiltered views of employees. When popular culture breeds company culture. Experiencing such a hypergrowth company gave a lot to me.

Technical Review 210

Technical Review Company Culture Business Model Sales Hiring 210

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And we were like less than 10 million ARR and business was doing very well.

Sales Recruiting 253

Sales Recruiting Sales Hiring Scale VP of Engineering 253

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales.

Sales Recruiting 131

Sales Recruiting Sales Hiring Scale Social Media 131

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. Sales chops.

Sales Hiring 95

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 95

Sales Hacker

APRIL 5, 2021

In 2020 I was building my sales team at Livestorm , and at the time we were going through a big hiring boom. Over the course of time, I’ve interviewed and talked to hundreds of sales candidates. Why hiring without bias is essential to your business’ success. Culture fit. Company culture redefined.

Sales Hiring 93

Sales Hiring Sales Recruiting Company Culture Interviewing 93

SaaStr

JULY 27, 2022

If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. Founded in 2015, PayFit is a software company that empowers entrepreneurs and SMBs to digitize payroll and HR processes. If you approach an SMB with a heavily involved sales process, they will likely move on or go to your competitor.

SMB 189

SMB Sales Hiring Scale B2C 189

SaaStr

APRIL 1, 2022

Many founders find themselves confident in one area of their business, whether it be the product, customer success, or, in Schuck’s case, sales. Early in the company’s life, he was more willing to allocate funds to the sales team than to any other department. Mistake #2: Not Doing Mergers and Acquisitions Sooner.

Sales Hiring 237

Sales Hiring Acquisition Investment Leadership 237

SaaStr

APRIL 2, 2023

I hired the person with a great resume but who didn’t get our business, culture, or community. Instead, I set a big sales number for each of those years (based upon the biggest trap ever—a sales rep capacity model) and totally missed each time! But much more often, I swung and missed.

Sales Hiring 272

Sales Hiring Scale Scaling Customer Success 272

SaaStr

OCTOBER 17, 2023

Are they willing to trust me with more of their business? The framework above is a lean canvas to help you understand your customers’ needs post-sale. Chances are: You’ve hired your first Head of Sales, and you’re probably about to see a lot of growth on the sales side. Will they renew?) Will they expand?)

Scale 176

Scale Sales Hiring Customer Success Scaling 176

Sales Hacker

OCTOBER 5, 2018

Kim* was fed up because James,* the star salesperson her organization promoted, wasn’t making it as a sales manager. James had been killing it at sales. It was clear he knew the industry and how to convert leads into sales. But then people on the sales team started leaving. It was like so many calls I had received before.

Management 86

Management Underperforming Technical Team Sales Compensation 86

SaaStr

APRIL 26, 2022

It’s the never-ending stereotype –– marketing and sales are eternal “frenemies.” In this session, Tolithia Kornweibel, CRO at Gusto, shares advice on creating sustainable partnerships between marketing and sales. . However, these companies should still be networking. Tip One: Don’t Believe the Hype As You’re Hiring.

Leadership 187

Leadership Sales Hiring Sales Recruiting Scale 187