Upscope

JUNE 9, 2021

Every call center ceo/manager should spend AT LEAST a full shift on the phone." Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly This job has given me a fear of talking on the phones.”

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

OPEXEngine

MARCH 15, 2022

Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. By contrast, slow-growth companies reported 20% revenue from international business in 2020.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

OpenView Labs

SEPTEMBER 18, 2019

At Stripe , we build infrastructure that allows internet businesses big and small to accept payments from anywhere. The businesses we serve are either global, or on a path to it, so Stripe has to be global too. Despite what the business books might tell you, there’s no playbook for new market entry.

Payment Methods 40

Payment Methods Sales Hiring Payment Services Payments 40

OpenView Labs

NOVEMBER 18, 2019

The idea for Pendo arose out of a need I had experienced first-hand while working as the VP of Product at an enterprise SaaS business. My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

OPEXEngine

OCTOBER 6, 2020

Independent of any crisis, thoughtful planning sets your business up for success. At Salsify, this is a cross-company, collaborative effort—all groups are involved with operations and budgeting. “We But planning together as an executive team helps us align around our targets and get buy-in from stakeholders across the company.”.

Sales Recruiting 40

Sales Recruiting Sales Hiring Payment Services Forecasting 40

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. People pay with cash and how do you get that cash into your systems?

Payment Methods 135

Payment Methods Merchant Services Payments Payment Services 135

SaaStr

NOVEMBER 21, 2020

How should sales and marketing work together on pricing? I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. What can you do to make the land as frictionless as possible?

SaaS Payments 268

SaaS Payments Scale Payment Services Payment Solutions 268

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 161

Sales Hiring Sales Recruiting CTO Hire Scale 161

SaaStr

APRIL 18, 2019

My father was an entrepreneur, but he was building pump companies, very different businesses. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And my father was in pump business. And then he said, “SteelBrick.”

Sales Recruiting 173

Sales Recruiting VP of Engineering Scale SaaS Payments 173

Incredo

NOVEMBER 7, 2019

You always want bigger commission checks , right? So after reading today’s blog, you will be opening your eyes to SaaS demo best practices and closing more sales. Want to learn more about SaaS sales? You may be live demoing to masses on social media or via on-demand video on your website. You are demoing to… investors.

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

SaaStr

MARCH 17, 2020

How to create boundaries and norms with the sales team, how to find customer advocates, how to build and scale your program, as well as the difference between incentivized vs. reward program. In that time, we became the first ever or the youngest company ever to enter the Gartner Magic Quadrant, the Gardner CCaaS Magic Quadrant.

Scale 143

Scale Payment Services Sales Hiring Payment Methods 143

Sales Hacker

OCTOBER 20, 2021

They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. In fact, contracts govern most B2B business deals. There’s no denying that contracts are an absolute necessity for conducting business.

Payment Services 102

Payment Services Technical Review Payments Software Review 102

OpenView Labs

SEPTEMBER 5, 2019

As the balance of power within companies shifts to technical roles, and sales teams understand that selling to developers is about building with them, not talking at them – progress is being made. Still, many shy away, creating an advantage for those companies that can engage. This isn’t the typical SaaS sales approach.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

SmartKarrot

MARCH 8, 2022

Her diverse yet unique skills include customer life cycle optimization from pre-sales. She has helped several companies grow and scale their business by developing streamlined customer success processes and successful customer retention strategies. Anika Zubair. Anita Toth. Annette Franz. Ashna Patel.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

CustomerSuccessBox

JULY 19, 2022

Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments. The most successful businesses create repeatable processes that lead consumers to become advocates.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. What was the founding moment with Zylo?

Sales Hiring 140

Sales Hiring Scale SaaS Payments Payment Services 140

SaaStr

OCTOBER 24, 2019

It’s actually just connecting the hundreds and hundreds of thousands of companies that do business all over the world. We realized that in most company do not have access to the global economy. Nobody ever build a social network for business on this scale. “Oh it’s about failing fast.” ” No.

Payments 104

Payments Payment Features SaaS Payments Underperforming Technical Team 104

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Sales Process Engagement. Metering / Billing / Payment Process. Customer Acquisition.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? We moved to San Francisco eventually and I think it was a lot of the reason why I was inspired to go and build my own business. We also tap into the more payment ecosystem, and we have ways of earning money there.

Scale 120

Scale SaaS Payments SMB Sales Hiring 120