SaaStr

MAY 25, 2022

Expensify CEO David Barrett talks about what it takes for businesses to thrive, spotlighting the need to move from a traditional economic model to Conan Economics, a term inspired by Conan the Barbarian. He also shares some eye-opening insights on how Expensify scaled over the years. Changing the way you think about business.

Scale 248

Scale Marketplace as a Service Business Model Advertising 248

ProfitWell

NOVEMBER 25, 2019

This means each employee has to be a culture fit as well as a technical fit for the company, which makes hiring and scaling your team more difficult. Transparency is more of a mindset than a business model. It breaks down different aspects of their business model and present it to the public via articles and blog posts.

Business Model 72

Business Model Technical Advisors Business Scale 72

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev. We’re not sure.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

JULY 16, 2022

Not from a large base yet, but it’s now started compounding, albeit at a small scale. >> And Second, it means that you’ve begun to build a brand. A micro-brand at this phase, but word-of-mouth is starting. This is what will enable you to scale. With a micro-brand that is evolving into a mini-brand.

Scale 260

Scale Venture Capital SaaS Branding 260

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. Think of this as the platform equivalent of branded search.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

JUNE 8, 2023

And The business model does have to work. So she has to hit $600k or $800k annualized or whatever the right quota is give your ACV and particulars (at $20k ACV today, a $600-$800k quota is very achievable — once you are at scale). Until … you enter a brand new space, a new initiative. Then try it again (e.g.,

Compensation 204

Compensation Scale Sales Business Model 204

SaaStr

MARCH 29, 2023

When starting and scaling a company, it’s important to keep returning to what makes you unique. Brand: Representation of your offerings and business. Remain conscious about what’s different and that it holds true as you scale. As a result, the karma business model is a virtuous cycle. Delivering.

Sales Hiring 178

Sales Hiring Scale Strategy Metrics 178

SaaStr

JUNE 17, 2023

As your company scales, you’ll start to hit 15%+ attrition in your employee base just naturally each year. And The business model does have to work. Until … you enter a brand new space, a new initiative. Recruiting. Over time, that’s recruiting more and more senior folks, so the target changes. But it never ends.

Sales Recruiting 174

Sales Recruiting Scale Compensation Business Model 174

SaaStr

MAY 1, 2021

Abadesi Osunsade, the VP of Global Community & Belonging at Brandwatch and Notion’s CEO and Co-Founder, Ivan Zhao, share their secrets on how to grow an enterprise audience by building a community around your brand. But in order for us to pull off this motion, we have to have a strong consumer brand, not just a business brand.”

Enterprise 235

Enterprise Scale B2C SaaS 235

The Marketing & Growth Hacking Publication

MARCH 13, 2019

Your Content Marketing Business Model … The Choices You Have! Content Marketing Business Models are often misunderstood to be either Content Marketing strategy plans or Content Creation plans. What exactly is a Business Model? The business model used in such cases is to offer some content free.

Business Model 40

Business Model Content Marketing Payment Methods Payments 40

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Blulogix

APRIL 11, 2024

This ensures that your partners are well-equipped to represent your brand effectively. Mastering channel business management is a strategic imperative for subscription-based businesses looking to scale. Implement a Unified Catalog: A centralized repository of product, service, and pricing information is crucial.

B2B 95

B2B Subscription Payment Features Scale 95

SaaStr

FEBRUARY 23, 2021

Because almost all the sales comp plans you are going to read about, and learn about are great — for SaaS companies that are well post-Scale. Almost all the sales comp plans you are going to read about, and learn about are great — for SaaS companies that are well post-Scale. And buy an M8 Convertible or Model S Performance.

Sales Hiring 312

Sales Hiring Scale Sales Business Model 312

SaaStr

JUNE 17, 2023

Reinvesting profits back into your business can lead to improved services or products which will attract more customers thus generating more revenue in return.” ” Achieving Profitability through Improved Margins Want to transform your SaaS business? In the end, however, you can’t just cut your way to growth.

Venture Capital 214

Venture Capital Scale Technical Review Software Review 214

SaaStr

OCTOBER 26, 2022

This created an opening for the brand to introduce its communication system. Put users at the center of product decisions, innovate with a hypothesis-driven approach, then align your business model with user interests. Values help accelerate teamwork and innovation—and thus PLG—at scale. Values enable breakthroughs.

Enterprise 177

Enterprise Scale Sales Communication 177

Neil Patel

JULY 21, 2021

A franchise business carries the success, credibility, and popular associations of established brands, reducing the need for extensive marketing and brand building for you as a franchise owner. This can save you much time and money as you focus on making your business more profitable. What Is a Franchise Business?

Payment Services 121

Payment Services Payment Methods Business Payments 121

Intercom, Inc.

MARCH 28, 2022

Customer experience – and by extension, customer engagement , which is the combined cumulative effect of the customer experiences you offer at every touchpoint – can be tricky to get right at scale, especially when you’re trying to provide a cohesive experience across multiple teams and channels. And if their service expectations aren’t met?

Scale 228

Scale Engagement Technical Review Business 228

SaaStr

MARCH 9, 2022

Pursue Diverse Revenue Models. Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. Find another SaaS company whose brand or product works together well with yours that sells to the same persona. You can use both organic and inorganic tactics to grow your business.

Revenue 242

Revenue Sales Hiring Leadership Scale 242

SaaStr

SEPTEMBER 11, 2020

Even today, a GDPR type business model threat (or global pandemic) happens regularly. Brand matters, even very early. Many of us are slow to learn the power of brand, even dismissive of it in the early days. But Ben came from a brand marketing background and strongly believed in brand from Day 1.

Branding 352

Branding Software Scale Business Model 352

SaaStr

JUNE 12, 2020

If you are good at it, you can win in spaces you are weaker in — once you have a brand. Before you try to copy Zoom’s business model, you really need to understand it. Just don’t let your peers’ burn rates and pre-Initial Scale growth strategies confuse you. Some spaces have higher CACs than others.

Scale 332

Scale SaaS Business Model Strategy 332

SaaStr

OCTOBER 25, 2021

You should stand behind your product and sign up for those until you have a real brand in the space. A good reminder that Freemium doesn’t really work as a business model without a mass-scale product. A short, paid pilot is a great way for a customer to force a new vendor to prove themselves. But an unpaid pilot?

Pricing 287

Pricing Scale Enterprise Onboarding 287

SaaStr

JANUARY 5, 2020

A business model of turning long-term liabilities into short-term, at-risk payments. Strong brand and true demand. days and including Amazon, you’re betting that by fueling crazy growth, you sustain high burn on the way to building a huge brand and moat that has better margins at scale. Enough folks believed.

Payments 132

Payments B2C Business Model Branding 132

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

JUNE 5, 2020

I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). . Salesforce’s IPO is also seen as a test of a new business model that could shake up the software industry.

Venture Capital 220

Venture Capital Technical Review SaaS Scale 220

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaSHolic

MAY 5, 2023

The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. Passion and dedication of the founder and the business model’s distribution potential are key points for investment models. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you do it right, you could benefit from a loyal customer base, regular billing, predictable financials, and enhanced brand profile. Business Model. The premise is simple.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Intercom, Inc.

DECEMBER 31, 2019

The scale is extraordinary. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Purchase process.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Unbounce

MARCH 23, 2020

Here’s what you’re telling us you’re facing right now: Many brands are in a rush to communicate crisis messaging. For instance, ecomm brands need to convey details of delayed shipping or supply chain interruptions to their audience. Ideally, ecommerce brands are trying to cover all points of contact without creating more noise.

Healthcare 139

Healthcare Travel Government Social Media 139

Blulogix

FEBRUARY 16, 2024

Creating a Monetization Framework For Your Business View the Whitepaper Understanding Customer Lifecycle Management in Recurring Revenue Models Customer lifecycle management in the context of recurring revenue encompasses a strategic approach to engaging customers at each stage of their journey with a brand.

Payments 52

Payments Payment Services Revenue Management 52

User Pilot

FEBRUARY 26, 2024

The score is derived by asking customers to rate their satisfaction on a scale. The scale often ranges from 1 (very dissatisfied) to 5 (very satisfied), but it can also be a simple thumbs-up/down. It focuses on the customer’s overall feeling about your brand.

Metrics 87

Metrics Customer Lifetime Value Scale SaaS 87

Intercom, Inc.

MARCH 11, 2021

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. As Farhan puts it: “Customers who trust their brands will spend more money, even if it’s more expensive than competitors. Inflection points.

B2C 118

B2C B2B Scale Strategy 118

Intercom, Inc.

APRIL 28, 2022

I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities you’ve had to work with incredible brands, leaders, and technologies. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. The Flywheel Model.

Scale 118

Scale Technical Review Scaling Retention 118

Scytale

OCTOBER 17, 2023

Meeting these obligations through compliance allows you to scale your business. Protects Your Reputation Establishing a culture of compliance from the start helps ensure you avoid issues that could damage your company and brand, which could lead to customers or partners walking away from working with you.

compliance 59

compliance Systems Review Development Team Review Startup 59

Valerian Tech

JUNE 26, 2023

While each company's specific circumstances and business model foster its own unique set of issues to navigate, there are a few key areas that commonly prove challenging to fintech management. Partnering with trusted brands can accelerate customer adoption and foster confidence in the new fintech solution.

Cybersecurity 52

Cybersecurity Scale User Experience Banking 52

Baremetrics

AUGUST 8, 2021

Understanding the Unique Nature of the SaaS Business Model Raising Prices for Your SaaS — 3 Reasons Why You Should 1. Understanding the Unique Nature of the SaaS Business Model One of the reasons the SaaS business model is so attractive is that revenue is generated on a recurring basis. Table of Contents.

Pricing 111

Pricing SaaS Scale Churn 111