SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. .

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

SaaStr

NOVEMBER 6, 2019

I think one of the key reasons for this perspective is that there really aren’t many proven best practices for how operators can actually create categories — a problem that I wanted to help address by publishing a book on the topic. But make no mistake — successfully creating a category is extremely hard. .

Scale 111

Scale Sales Recruiting Marketplace as a Service Forecasting 111

Intercom, Inc.

APRIL 18, 2019

They noticed that a big design conference was coming to town, and all the hotels were booked. They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. Why do most startups fail?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Andreessen Horowitz

AUGUST 30, 2023

For those that don’t know, the title of this post is a play on the book Barbarians at the Gate , by Bryan Burrough and John Helyar, which chronicles the battle to buy RJR Nabisco in 1988.) How many small Shopify merchants might want the exact same service? Inside sales? The curves simply do not meet. All of them! None of them.

VP of Engineering 94

VP of Engineering AI Payment Methods Generative AI 94

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. And I decided that I wanted to join a startup because I was young, I had no responsibilities, risk meant nothing. But basically about 15 years ago, I was out of school.

SMB 186

SMB Scale Startup Marketplace as a Service 186

Chart Mogul

MAY 7, 2020

Possible behavior-based goals to track include the number of: Cold calls made New prospects identified Voicemails left Meetings booked. You could also adapt the “fear setting” exercise from Tim Ferriss’s classic book The Four Hour Workweek to cold calling. Driving Startup Growth With Cold Outreach: Use Cases And Best Practices.

Sales Hiring 121

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 121

Point Nine Land

MARCH 18, 2019

This came to define a new go-to-market strategy for many marketplaces or, as they came to be known, SaaS-enabled marketplaces. In some cases, the SaaS was even given away free in the hope of driving adoption before monetizing on the marketplace. In other words, we may see users coming for the network and staying for the tool.

Marketplace as a Service 50

Marketplace as a Service Payment Features Scale Pricing 50

Baremetrics

OCTOBER 19, 2021

Once you have your books in order and are comfortable with day-to-day bookkeeping, you can unlock the full potential of the information in those spreadsheets through data visualization. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Try Baremetrics free.

Payments 98

Payments Payment Methods Payment Services Payment Solutions 98

FastSpring

MARCH 27, 2023

And I just started a consulting business, it was a service business. And that kind of gave us a little bit of a head start to then bring together a couple of angels and like early stage investors to hire our first couple engineers and really pivot from being a service company to starting the path to becoming a software company.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Chart Mogul

JUNE 23, 2022

SaaS startup growth has taken a hit as well as we noted. In the SaaS world, that means the consumer-facing apps & marketplace SaaS have a tougher time ahead. Book your ChartMogul demo now. . — Josh Kopelman (@joshk) May 18, 2022. Trust us, we did it recently and you can read more about our migration here.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

User Pilot

AUGUST 30, 2023

About the author – Else van der Berg Else has over a decade of experience working for startups and scaleups but is currently an interim Product Lead/Advisor at Value Rebels. She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups.

Scale 100

Scale AI Growth Hacking Innovation 100

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. You really have to think of Workplace as a SaaS startup within Facebook. Julien: We’ve read a lot of books.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

User Pilot

AUGUST 29, 2023

Book a demo to see it in action. In a small startup, a product manager might oversee everything. Let’s explore some of the best tools in the marketplace and how they can help. What is product management? Plus, when you satisfy customer needs and wants, you get rewarded with their loyalty.

Management 95

Management Interviewing Marketplace as a Service Product Marketing 95

Point Nine Land

AUGUST 17, 2021

About a year and a half into my degree, I co-founded a company in the MedTech space and had a fun journey learning all about the startup world but with a scientist’s lens on. What are some of your favourite books? What should we expect from you at P9?

Venture Capital 97

Venture Capital Startup Trends Marketplace as a Service 97

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. These “digital native customers” are not afraid of startups and look for customer-centric products. These are great customers for startups. Each starts offline documentation: a paper book (doctors) and a paper-log (midwife).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. Kathleen Booth: I was sitting on the boards of a number of tech companies, startups, and I was also on the board of the Maryland Technology Council. powered by Sounder. Paying it forward [27:29].

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

FastSpring

APRIL 13, 2023

When launching a startup or adding a new product, common advice is to start with a minimum viable product (MVP). It starts with self service. We don’t call up travel agents, we book it ourselves. I felt like there was an easier way to communicate goods and services online, digitally. We hit it pretty hard.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Sales Hacker

SEPTEMBER 16, 2021

With the advent of product-led growth – where people can experience a SaaS product with a free self-service account or want hands-on support over several months – evaluations can take different forms, have varying costs to the seller, and require different levels of commitment from buyers and sellers. It is also free for Kindle readers.

Revenue 73

Revenue Sales SMB Engineering 73

Chart Mogul

MAY 7, 2020

Possible behavior-based goals to track include the number of: Cold calls made New prospects identified Voicemails left Meetings booked. You could also adapt the “fear setting” exercise from Tim Ferriss’s classic book The Four Hour Workweek to cold calling. Driving Startup Growth With Cold Outreach: Use Cases And Best Practices.

Sales Hiring 52

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 52

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. 293: Congratulations you’ve built a product that’s proven itself in the marketplace! Loving our podcast content? What’s your special power?”

Scale 144

Scale Sales Hiring Construction Education 144

SaaStr

JUNE 10, 2020

But one thing I know through pattern recognition, there’s a lot of similarities across startups and companies as they go through the different stages. We are very much a different model in that we’re one platform where you have your booking travel, your consumer-like interface married to your world class travel agents all in one.

Travel 183

Travel Marketing Scale Outsourcing Services 183

OpenView Labs

MAY 13, 2019

Your startup/company is an island, surrounded with very treacherous shores and low-barrier riffs which could destroy the ships. I’ll show you a framework that I use to craft a bold UX strategy for startups and established companies. Keith Cunnigham said it best in his book, ‘The Road Less Stupid:”. Imagine this….

Strategy 67

Strategy Marketplace as a Service User Experience Technology 67

Point Nine Land

MAY 22, 2020

As consumers, we can order almost anything online in a few clicks: books, taxis, cars or manicures, you name it. Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

User Pilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently. Book a demo now to try it.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

A Smart Bear

FEBRUARY 26, 2019

Startup strategy is like Kung Fu. All startups are screwed up. HT Mike Maples Jr ) Corollary: A startup has to be so excellent at one or two key things, that they can screw up everything else up and not die. Fermi estimation is a good way to figure out whether a startup or product could even theoretically be viable.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. BugHerd provides top-notch services for bug tracking and website feedback. Through Go1’s learning and educational services, individuals and organizations can further their abilities.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

SaaStr

JANUARY 28, 2020

So, Aaron and I wrote a book together in 2014 or something. We wrote a book together. Our monthly self-service churn went from like 3% to like 9%, right? Aaron : Actually, I’d add one more thing, because one of Jason’s ideas is this year of hell, which is in the From Impossible book. Jason : All right.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

SmartKarrot

JUNE 25, 2021

No business can survive in the long run without a loyal customer base for its services or products. This book is the basis for the Lean Startup Movement. The models in the book are useful for both SaaS companies and startups. It is a smart lean startup concept that is based on agile engineering and model design.

Development 10

Development SaaS Sales Hiring Marketplace as a Service 10

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Patrick Campbell, CEO, ProfitWell.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. ” Those emails had like an 80% email send to meeting book rate for the sales reps. And they still do today.

Sales Hiring 136

Sales Hiring Sales Recruiting Scale Software Review 136

Intercom, Inc.

DECEMBER 16, 2021

If you’re in the startup world, chances are you know exactly who Andrew Chen is. What was the secret of all the Silicon Valley high-growth startups we’ve seen over the years? The marketplace flavor of that is, I think, anchored so heavily on network effects and what you state as, in the title of your book, The Cold Start Problem.

Marketplace as a Service 138

Marketplace as a Service Scale Blockchain Startup 138

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

SaaStr

MAY 15, 2020

Did a lot of consulting for high tech startups, I really love the startup space. I read a book, God, it was years ago, about Marriott. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute.

Sales Hiring 203

Sales Hiring Scale Technical Review Outsourcing Services 203

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. “What does my tool do, what does my service do, what does my agency do, what does my job do that keeps customers’ customers?

Scale 67

Scale Sales Hiring Technical Review Customer Success 67

SaaStr

NOVEMBER 7, 2019

A lot of startups out there tend to define themselves as startups who aspire to become a platform, and it’s quite nebulous to define. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Right, Renaud? Let’s start with our five key steps.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

Intercom, Inc.

MAY 31, 2018

Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. blog , books on everything from product demos to outbound sales, and the Startup Chat podcast that he co-hosts with Hiten Shah. I’ll send you a link back to all our books and material.

Startup 223

Startup Forecasting Sales Communication 223