Tom Tunguz

JANUARY 12, 2021

The Art of Doing Science and Engineering is a curious book. The book is curious because it’s written in the first person and defies categorization. Part memoir, other times, a mathematics lecture on information theory, and yet others a book on life philosophy. He knew quite a bit about science and engineering.

Engineering 207

Engineering Artificial Intelligence Machine Learning Consulting 207

Tom Tunguz

DECEMBER 8, 2020

I had to learn vim first, and then I read piles of configuration examples to get things working properly. I had to install many other programs to replicate web-based email’s functionality: the client, the address book look up, modern search, and then tame all of the configuration flags. Some UIs will mask complexity.

Artificial Intelligence 264

Artificial Intelligence Machine Learning Software Engineering Engineering 264

Tom Tunguz

DECEMBER 31, 2017

Over the last 15 years I’ve read several hundred business books, and I’ve written one. Across those 15 years, one of the most interesting is a book called The Management Myth, which traces the history of management science back to its less than solid origins. Over the holiday break, I read another 10 business books.

Machine Learning 188

Machine Learning Artificial Intelligence Trends Startup 188

Tom Tunguz

FEBRUARY 13, 2023

But it may also suggest that many resellers with large sales teams looking to sustain their transactional businesses are able to drive additional software bookings. The channel accounted for about 13% of revenue this quarter, which is the highest it’s ever been.

Cloud 243

Cloud Azure Headcount Software Review 243

SaaStr

MAY 4, 2022

Self-built billing systems can prove inflexible and resource-intensive, to the point where we’ve worked with businesses that spend 200-300 hours each month getting their books compliant with accrual accounting rules. As your business grows in complexity, these drags on your infrastructure can impact your product development.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Tom Tunguz

JUNE 25, 2017

Or they can be somewhere in the middle: a customer who provides access to their data to develop some machine learning system like a LinkedIn user or a Infer customer. But these required new machines and training to repair after a puncture.

Startup 174

Startup Entrepreneurship Machine Learning Artificial Intelligence 174

SaaStock

MARCH 26, 2019

With more than 30k books and newspaper, the company has built a custom digital library platform for schools, businesses, libraries, and public and private institutions. They use big data and machine learning to understand what each visitor wants and automatically change the banners, product recommendations and even on-site notifications.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. When I read his book, The Design of Everyday Things, it opened up my mind a lot.

AI Search 245

AI Search AI Scale Artificial Intelligence 245

Intercom, Inc.

JUNE 19, 2018

While chat is especially helpful for new customers, Zenoti moved their knowledge base to Intercom to take advantage of the machine learning available in Intercom Articles. By letting AI handle simple questions, the human agents were able to create more time for specialized, revenue-driving tasks like helping customers book flights.

Customer Support 216

Customer Support AI Search Banking Airlines 216

Tom Tunguz

APRIL 4, 2016

The Future of Machine Intelligence is a free collection of 10 interviews machine learning experts filed by David Beyer. The interviews explain exactly where we are with the state-of-the-art, the challenges to advanced machine learning, and some of the applications. Control theory was my favorite subject in school.

Artificial Intelligence 100

Artificial Intelligence Machine Learning Interviewing Development 100

Intercom, Inc.

DECEMBER 12, 2018

Ask any marketer how they engage potential leads on their site, and they’ll probably say they’ve got it covered – maybe they have some forms people fill out when they want to talk to a sales rep or book a demo. In 2018, however, there’s finally an alternative to doing this by hand: machine learning.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

APRIL 30, 2024

They built a machine learning scoring mechanism called Expected GMV (gross merchandise volume). Jason asked: “Do you have higher expectations for attainment for yield for bookings per rep in the current world? So in the old days, we aimed for three X, are you driving that up in any ways? Or how are you thinking about that?

Scale 306

Scale SMB Sales Hiring Sales 306

Neil Patel

FEBRUARY 25, 2021

Here is where machine learning operations (MLOps) come in. In less simple terms, it’s a combination of machine learning, data engineering, and development operations. MLOps creates a lifecycle and a set of practices that apply to the development of machine learning systems. 5 Benefits of MLOps.

Machine Learning 114

Machine Learning Artificial Intelligence DevOps as a Service Marketing 114

Tom Tunguz

JUNE 11, 2013

Immediately next to his office stood a collection of three bookcases containing a library of different books on various topics that JR curated. Or some new studies on machine learning might have popped up. A sticker graced the spine of each of those books: Property of the Google Product Management Library.

Sales Recruiting 100

Sales Recruiting Artificial Intelligence Machine Learning Education 100

User Pilot

SEPTEMBER 19, 2023

A churn model works by passing previous customer data through a machine learning model to identify the connections between features and targets and make predictions about new customers. To learn more, book a demo today ! You’ll need supervised machine learning algorithms to create your churn model.

Churn 105

Churn Machine Learning Artificial Intelligence Data Analysis 105

User Pilot

JULY 14, 2024

Book a demo to see it in action! As you advance to this position, you can also choose to transition into a data analyst or BI consultant role depending on your interest: Data Scientist : If you’re passionate about statistics, machine learning, and predictive modeling, you may transition into a data scientist role.

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

Sales Hacker

NOVEMBER 17, 2020

Here’s a great article on how to prepare for and get started with AI and machine learning: “ 3 Ways AI and Machine Learning Will Affect Sales (& How to Prepare).”. How many meetings do you have booked? That means consolidating your data into one place so you can quickly find what you need and act on it.

Engagement 123

Engagement Underperforming Technical Team Artificial Intelligence Machine Learning 123

User Pilot

MAY 10, 2023

TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., There are four groups of marketing AI apps today: standalone machine learning, standalone task automation, integrated machine learning, and integrated task automation apps. AI-powered marketing tools.

Artificial Intelligence 89

Artificial Intelligence AI Search AI Machine Learning 89

Tom Tunguz

OCTOBER 3, 2012

Engineers measure application performance and build machine learning models. So pick up that stats 101 book, fire up R and leverage your data for your success. Statistics are essential because data is ubiquitous and volumes are growing exponentially, even in startups. CEOs measure key company metrics. PMs measure engagement.

Venture Capital 100

Venture Capital Artificial Intelligence Machine Learning Startup 100

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

Acquisition 165

Acquisition Software Review Payment Methods Marketplace as a Service 165

Sales Hacker

OCTOBER 13, 2020

The robust machine learning algorithm has been trained by combing through millions of real business emails to find out what works when writing a cold email. For a great resource to learn more about this topic, check out our Sales Engagement book and podcast.

AI 124

AI Artificial Intelligence Machine Learning Engagement 124

Sales Hacker

JULY 28, 2021

These tools use algorithms and even machine learning to precisely predict revenue based on historical data, trends, and market changes. AI-based projections and analysis use machine learning to identify trends in risk and buyer sentiment. Do I need a sales forecasting tool? The short answer? Yes, you probably do.

Forecasting 130

Forecasting Scale Sales Hiring Sales 130

Frontegg

DECEMBER 14, 2021

Author of a JavaScript book and blog about web development, Addy Osmani is a software development buff. Sarah Drasner is a globally recognized author of two books about engineering management and SVG animations. Having worked in multiple software development projects at Adobe and written a book about JavaScript programming.

Development 130

Development Technical Advisors Web Developers Web Development 130

User Pilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Use machine learning to perform sentiment analysis on customer feedback to identify pain points you can improve. See how it works by booking a demo. What is AI in customer experience?

Artificial Intelligence 97

Artificial Intelligence AI Machine Learning SaaS 97

User Pilot

MAY 30, 2023

By integrating natural language processing (NLP) and machine learning (ML) models, they’re also getting increasingly better at analyzing qualitative responses. To see how it works, book the demo. Thanks to no-code machine learning, you can use the data to identify trends in user behavior and make predictions.

SaaS 97

SaaS Artificial Intelligence Machine Learning Scale 97

Payrix

JANUARY 28, 2025

Matt Downs Yeah, look, you know, not to go too far back as the integrated OG, but this market’s existed for 20 years and first it was integrating the payment, then it was focused on kind of back book. How do I help my clients do a payments attach? It’s how slick is your workflow? These are not new things.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Intercom, Inc.

JANUARY 10, 2019

To get inspired for the year ahead, we’re turning to books. And then you can get smarter with machine learning and stuff. Whereas if I tell you there’s a bot that can book health insurance, that sounds like it could be useful. Then you’ve got chatbots. Des: “If this, say that”, basically. Paul: Yeah, exactly.

Scale 143

Scale Banking Technical Review Systems Review 143

Intercom, Inc.

JUNE 25, 2020

Anjuan Simmons : Engineering Coach at Help Scout and author of Minority Tech – a book which shares his experiences as a Black man working in the tech industry. Karen: Now, I know Anjuan you’ve written a great book, Minority Tech , which shared your experiences as a Black man working in the tech industry. Martin Luther King Jr.

Artificial Intelligence 223

Artificial Intelligence Leadership Machine Learning Technology 223

Unbounce

JUNE 17, 2020

We’ve all been told not to judge a book by its cover—but what about its landing page? A picture of the physical book or (if it’s digital only) the ebook displayed on a device helps visitors see exactly what they’re getting. Photobiz helps photographers showcase their portfolios, win over clients, and book more jobs.

Scale 145

Scale Sales Recruiting Underperforming Technical Team Software Review 145

User Pilot

APRIL 15, 2024

TL;DR Customer insights AI are insights generated from user behavior data and feedback by AI and machine learning tools. If you’d like to learn more about these features, book the demo! By leveraging machine learning models, AI can predict future user behaviors based on their past interactions with the product.

AI Search 105

AI Search Artificial Intelligence AI Machine Learning 105

User Pilot

MAY 27, 2024

Book a demo to see it in action. Additionally, modern no-code tools use machine learning algorithms to process qualitative raw data. Amplitude uses machine learning models to help you predict user actions and behavior trends. Machine learning models that predict future user behavior.

Artificial Intelligence 104

Artificial Intelligence Machine Learning Data Analysis Pricing 104

User Pilot

JUNE 27, 2024

for AI & Machine Learning to 5% for FinTech & Insurance. Book the demo! Here's what we've found: AI & Machine Learning: 54.8% (average activation rate) CRM & Sales: 42.6% To learn more about Userpilot and how to use it to increase your customer activation rates, book the demo!

Benchmarks 105

Benchmarks SaaS Social Media Onboarding 105

Tom Tunguz

JANUARY 23, 2016

Send a text message to book a flight. Machine learning and large data sets enable this advance in user interface. Internet relay chat dates back to the earliest days of the Internet. But, the exciting advances promised by new startups extends much further than message exchanges between two people. These chats have consequences.

Artificial Intelligence 100

Artificial Intelligence SaaS Machine Learning Construction 100

User Pilot

JULY 22, 2024

Using statistical modeling and machine learning techniques, businesses can identify patterns and anticipate trends, helping them to plan effectively and stay ahead of changes. Machine learning : The platform offers a comprehensive suite of machine learning algorithms for tasks like classification, clustering, and regression.

Business 104

Business SaaS Artificial Intelligence Machine Learning 104

Sales Hacker

SEPTEMBER 15, 2022

18% need help booking demos with their prospects. Alongside high-quality data which can better inform sales representatives and save them precious time on prospecting, technologies like AI, machine learning, and automation are also key to modernizing sales processes. . 13% reported they need assistance finding quality leads.

Scale 125

Scale Technical Review Development Team Review Underperforming Technical Team 125

Neil Patel

AUGUST 9, 2021

Instead, take a page out of Amazon’s book by offering users related suggestions and recommendations. Combining artificial intelligence and machine learning, Doofinder is able to provide a fast, seamless, and effective search experience for users while helping sites sell more. What happens when a user ends up on those pages?

Artificial Intelligence 145

Artificial Intelligence Mobile Engineering Machine Learning 145

User Pilot

JULY 14, 2024

Want to learn how to do it in Userpilot? Book the demo! Average core feature adoption rate by industry With the core feature adoption rate of 24.8%, Artificial Intelligence & Machine Learning SaaS companies were the closest to the average. Check out our Product Metrics Benchmark Report 2024.

Benchmarks 105

Benchmarks Artificial Intelligence Underperforming Technical Team Onboarding 105