User Pilot

FEBRUARY 13, 2024

PM280 Group’s webinar emphasizes the importance of a strong team culture in enhancing product management leadership and team success. Chameleon’s webinar with Janna Bastow highlights the deep significance of customer centricity in product leadership for organizational success. Book the demo today! Book the demo today!

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Sales Hiring Generative AI AI Leadership 105

OpenView Labs

JANUARY 8, 2021

Great interview questions tell you who a person is, what motivates them, how they think and solve problems, and what they’d be like as a teammate. To help us all conduct better interviews, we asked some of the smartest leaders in SaaS to share their favorite questions. The 4 Leadership Practices of Exceptional CEOs.

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Interviewing Underperforming Technical Team SaaS Scale 75

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Why is effective interviewing so important? Better interviewing = better sales teams. The following details some of my learnings around sales hiring and interviewing, as well as some tactical advice for candidates seeking sales roles.

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Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

Intercom, Inc.

JULY 13, 2021

That’s why we’re upfront with candidates about what we look for in designers before they interview with us. Invision’s Design Team Maturity Report and the book Org Design for Design Orgs also grounded us with visions of what healthy, high-performing teams can do. Design candidates can better prepare for their interviews.

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User Pilot

JUNE 12, 2024

You can even transition into leadership roles in marketing and sales. Book a demo to see it in action! You can even transition into leadership roles in marketing and sales. Senior Product Manager (6-10 years) : This is a leadership role that involves overseeing the entire product team. Let’s get right to it.

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User Pilot

JUNE 12, 2024

Book a demo to see it in action! You progress by showcasing exceptional leadership, strategic vision, and the ability to navigate complex challenges. Product Talk : Teresa Torres and her team highlight teachings from her reputable book (Product Discovery Habits) to help product teams build valuable products.

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User Pilot

JUNE 12, 2024

Influence – not force : Effective leadership is about influence, not coercion. Book a demo to see it in action! They focus on high-level strategy, major product decisions, and team leadership. Influence – not force : Effective leadership is about influence, not coercion. Consider Zoho. What is a product manager?

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User Pilot

APRIL 30, 2024

Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview. TL;DR Meagan Glenn, Senior Program Manager (Success and Product) at Lavender, shares valuable insights on leveraging customer feedback in an interview with Userpilot. Book a demo to see it in action. Let’s dive in.

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User Pilot

JUNE 12, 2024

By organizing feedback, requests, and insights from conversations, surveys, and interviews, one can create customer segments and analyze their needs and pain points. Book a demo to see it in action! This book is quite useful especially for starters. Looking into tools for product marketing managers? Get it here.

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User Pilot

NOVEMBER 23, 2023

Soft skills, like communication or leadership , are more general and can be used in different contexts. Robust leadership and communication skills combined with emotional intelligence are vital for PMs to navigate complex organizational landscapes and get stuff done. Book the demo!

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OpenView Labs

DECEMBER 3, 2020

This time I met up with Lisa Campbell, Chief Marketing Officer at Autodesk, to talk about leadership, the most underrated superhero, and the thing that’s always in her pocket. Listen to audio clips from the interview below, or keep scrolling to read the Q&A. What’s the last book you read? So I would be a reader and a hiker.

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Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. Your leadership style, the way you conduct your business, even the kind of person you are, year after year, will define how you’ll be remembered.

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VP of Engineering Scale Business Leadership 181

SaaStr

DECEMBER 5, 2023

Going upmarket drives category leadership because you establish yourself as the company that the Fortune 500 logos use. Salesforce Ventures interviewed several sales leaders in the space — Gong, Miro, Monday, Okta, and Wiz — to get an informed perspective on the challenges and lessons learned moving upmarket.

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User Pilot

MAY 1, 2024

What it feels like when you’ve found product-market fit – Lenny interviewed 25 leading companies to ask about when they first realized they reached PMF and wrapped up the insights in this newsletter. Book a demo to learn about its analytics, engagement, and feedback capabilities. Lenny’s Podcast homepage.

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Underperforming Technical Team New CTO Interviewing CTO 102

Sales Hacker

MARCH 4, 2019

This week on the Sales Hacker podcast, we interview Dan Fougere , CRO of Datadog. Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Building a Repeatable Leadership System [19:04]. Building a Repeatable Leadership System.

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User Pilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Book the demo! Let’s dive in!

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Technical Review Management Underperforming Technical Team Leadership 104

SaaStr

JULY 7, 2022

In these instances, you will want to set up informational interviews with strong department heads external to your company in the areas where you’re not an expert. Compare the talent that you meet through informational interviews with the talent you have on your team. A CFO’s job is not limited to doing the books and paying the taxes.

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Scale Sales Hiring Interviewing Engineering 219

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Climbing the leadership ladder.

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User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. If you want to see how Userpilot can help you track user behavior, collect feedback, and run experiments, book the demo! How is the outcome-based roadmap different from regular roadmaps?

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Scale Underperforming Technical Team Sales Recruiting Software Review 105

User Pilot

JULY 13, 2022

The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. Product Hunt Stories include news, opinions, interviews, and how-to guides. They cover topics like analytics , team management, and development, product leadership , or product strategy.

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User Pilot

NOVEMBER 20, 2023

However, you need the right mix of technical and leadership skills. Book the demo to see how it can help your technical product managers. This requires excellent technical knowledge and experience, as well as general leadership skills. If you’d like to learn how Userpilot can help the TPM at your SaaS, book the demo!

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User Pilot

DECEMBER 13, 2023

Book the demo! For example, you may be able to get more sign-ups or demo bookings from your landing page , boost activation and adoption rates inside the product, and increase free-to-paid conversions. The odds are that it’s not the UX designer or product manager who is responsible for company-level goals but senior leadership.

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User Pilot

JUNE 12, 2024

Book a demo to see it in action! These include feedback surveys , focus groups, and one-on-one interviews. Customer Success Manager (CSM) (5-7 years) – If you gain adequate experience as a CX specialist and demonstrate leadership abilities, the next step is to become a customer success manager. Let’s take a look.

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User Pilot

DECEMBER 12, 2023

Common research techniques include user behavior analysis, surveys, and interviews. Book the demo! Common UX research methods include: User interviews and focus groups Customer surveys Product analytics ( funnels , heatmaps , session recordings, etc.) UX research aims to identify specific user pain points. What is a UX roadmap?

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User Experience Customer Lifetime Value Metrics Interviewing 105

Intercom, Inc.

FEBRUARY 25, 2021

In fact, in 2019, she literally wrote the book on it – Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business). When I first start working with clients, I’ll interview executives, employees, customers, and the employees. ” Or those kinds of things.

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SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Every hotel room is fully booked.

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Payment Methods Startup Payment Solutions Sales Hiring 220

Kellblog

MAY 26, 2024

Remember that classic Silicon Valley strategy books were written in a different time and had some implicit assumptions built into them. After you’ve won, you can do fancy interviews about the difficulty of maintaining your values during hypergrowth. Market your leadership. All strategy is a function of situation. But win first.

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Software Review Systems Review Sales Hiring Headcount 109

Sales Hacker

JUNE 9, 2020

Of course, we’re talking about what’s going on during the pandemic, but also just about his leadership skills and his experience. Now, without further ado, let’s listen to this interview with Barrett Boston. It’s a discussion among the whole senior leadership team, for sure. Check them out at outreach.io.

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Leadership Scale Sales Recruiting VP of Engineering 79

Sales Hacker

MARCH 3, 2020

As an expert in digital transformation and in fueling modern organizations for sustainable success prior to Know and Flourish, she spent over eight years at eMarketer in assorted individual contributor and leadership roles, and before that, the New York Daily News. Lessons of leadership [7:26]. Mindful leadership [12:00].

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Sales Hiring Scale Leadership Interviewing 113

Sales Hacker

MAY 6, 2021

The mandate of a VP of Sales is to maximize the organization’s revenue bookings, renewals, and retention by maintaining control of the entire deal pipeline, from SQL to proposal to negotiation, to commit, to close. Recruiting and interviewing strategic candidates and attending case-study interviews for individual contributors.

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VP of Engineering Sales Hiring Sales Recruiting Sales 97

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Book a demo to see it in action. Leadership skills. What is product management? Strategic thinking.

Management 105

Management Interviewing Marketplace as a Service Product Marketing 105

SaaStr

MARCH 24, 2020

You’ll want bookings then, too ??. And it takes so long to find good people, to interview, to test, to train, to scale. Fill your pipeline today, in fact. It’s OK if the deals don’t close until December. You need everyone great, and probably everyone good. Everyone great ends up being accretive in SaaS over time.

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Scale Sales Hiring Interviewing Scaling 178

User Pilot

MAY 28, 2024

We’ll highlight her influential book, which has inspired product teams worldwide. She is also the author of the influential book “Continuous Discovery Habits.” The book is divided into three main parts: what is continuous discovery, continuous discovery habits , and developing your continuous discovery habits.

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Interviewing Startup Development Management 104

User Pilot

MARCH 19, 2024

Book the demo to find out more! Improve collaboration between key stakeholders Feedback collection is not limited to users but also internal stakeholders, like the leadership or other teams. You can do it by: Collecting user feedback and feature requests via in-app surveys and interviews. Analyzing competing products.

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Software Development Scale Development Benchmarks 105

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Weak-Leak and Strong-Link Thinking The idea of weak-link and strong-link thinking was first popularised in The Numbers Game: Why Everything You Know About Soccer Is Wrong , a book written by Chris Anderson and David Sally. One of the Amazon Leadership Principles , “Have Backbone; Disagree and Commit” does just that. Innovation 14.

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Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

NOVEMBER 16, 2020

How can one determine a closer in the interview process? Below, we’ve shared the transcript of Harry’s interview with Andy. You said before, to me, it’s the believing in kind of participatory leadership over servant leadership. I don’t subscribe to the servant leadership model. Harry Stebbings.

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Sales Hiring Scale Leadership Technical Review 195

ChurnZero

OCTOBER 28, 2022

The results of the 2022 Customer Success Leadership Study, based on the perspectives and insights of more than 1,000 Customer Success leaders, are in. Q: Should CSM book size be based on ARR or customer count? The full 2022 Customer Success Leadership Study will release in November 2022. Here’s a sneak peek at what we learned.

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VP of Engineering Customer Success Scale Underperforming Technical Team 52