SaaStr

JANUARY 31, 2024

The interactive demo didn’t work (a browser bug). I had a deck to use, but it was more a VC-pitch type deck and not enough about the product. I got better at demo-ing myself. Not relying on someone else to do the demo Most importantly, I had to hear the objections first to learn them. They asked me to skip the deck.

Enterprise 244

Enterprise 244

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Start building your marketing conversion funnels but creating all product user personas.

Marketing 96

Marketing Sales Funnel Forecasting Customer Lifetime Value 96

SaaStr

FEBRUARY 12, 2024

Watch their webinars, do a product demo, learn as much as you can in 60 minutes. So if you’re looking for your next role — stop sending 1,000 random resumes without a cover letter or any research. Slow it down. Find those still hiring, and find 5 or 10 that truly are a match for your skills. I bet you get an interview.

Sales Hiring 290

Sales Hiring Scale Sales Interviewing 290

SaaStr

FEBRUARY 19, 2024

Lenny’s substack on product has over 600,000 subscribers (!) and Lenny asked us to join his podcast to talk about building a sales team — from the perspective of a product-first founder or exec. How to improve the relationship between your sales and product teams ? Much more Some key takeaways: 1.

Sales Hiring 268

Sales Hiring Scale Sales Headcount 268

SaaStr

APRIL 7, 2024

Don’t be swayed solely by impressive resumes or acronyms; instead, seek out those individuals who you would personally buy your product from. Not to figure out product-market fit, or to literally be the first seller. #3. Involve sales in product development to ensure alignment between customer needs and product roadmap.

Sales Hiring 271

Sales Hiring Scale Headcount Sales 271

SaaStr

SEPTEMBER 17, 2023

Or to get a demo? As a sales exec, you may not know actually the product well. And how can we make sure their demo is scheduled at least within 24 hours? We’ve all gotten worse at getting back to prospects and customers — fast. Contact Me has its place, perhaps. You may not know how to create urgency.

Sales Hiring 271

Sales Hiring Sales Customer Support Startup 271

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

AI Search 94

AI Search Software Review SaaS AI 94

SaaStr

NOVEMBER 20, 2021

The best reps tailor the pitch, the demo, the functionality shares, the case studies, etc. They help you figure out the best ways to use the product. Know the product cold. The best reps just get more meetings, more demos, more interactions done. Great salespeople learn their prospects’ needs, issues and pain.

Sales 353

Sales SaaS 353

SaaStr

AUGUST 24, 2021

Just making your product Free doesn’t attract users. Write 3–5 incredible blog posts on how to do something important in your industry. Make every email truly sell the product — for real. Mix it up a bit, but always start with a demo. Do weekly webinars where you highlight The Customer of The Month. More on that here.

Scale 342

Scale Startup Marketing SaaS 342

SaaStr

MARCH 11, 2024

Only hire sales reps you'd buy your own product from pic.twitter.com/zeKkOHPkiB — Jason ✨Be Kind✨ Lemkin  ?? They Can’t Sell You This Pen I don’t know if these days, a sales rep has to come to the first interview being able to do a strong sales demo of your sales product. jasonlk) October 17, 2022 #3.

Sales Hiring 255

Sales Hiring Sales Interviewing compliance 255

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged.

Retention 88

Retention Metrics Strategy Scale 88

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty. Book the demo!

Social Media 88

Social Media Sales Funnel Acquisition Retention 88

SaaStr

JANUARY 5, 2024

Quota will depend on the segment you’re selling to, your product, and how expensive it is. If AE’s have too many demos, you start to look at the quality threshold and do more discovery upfront. So, how do you determine what to measure? It can go in two different directions: What is the right performance metric? What should quota be?

Sales Hiring 274

Sales Hiring Sales Recruiting Scale Outbound Sales Team 274

SaaStr

MAY 9, 2023

#2 Customers Buy Solutions to Problems Kellogg reveals that your prospect’s mindset requires a different approach than we may assume: “A lot of salespeople think that customers buy products, and the answer is no, they don’t –– they buy a solution to a problem.” If we build the customized demo, will the CFO come?

Sales 280

Sales B2B Consulting Investment 280

SaaStr

DECEMBER 19, 2023

For a higher-velocity, in-bound driven SaaS product, most sales reps will have trouble processing more than 50 or so truly qualified leads a month. There are only so many demos, so many Zooms, so many follow-up calls you can do. In the early days, it’s simply that you have a few more leads than you can currently handle.

Scale 287

Scale Sales Hiring Scaling Sales 287

SaaStr

APRIL 28, 2023

Typically, sales leaders are the primary focus of CRO Confidential, but increased demand for this concept of founder-led sales lands us in front of a new and powerful productivity startup called Roam. Does the world need another productivity product? With Roam, a few people saw the product and wanted to try it.

Scale 215

Scale Sales Hiring Sales Business 215

User Pilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. Repustate – best multilingual sentiment analysis tool. Consider some of them: 1.

Social Media 95

Social Media Software Review Technical Review Machine Learning 95

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. TL;DR End-user behavior monitoring involves observing how users engage with a product.

User Experience 102

User Experience Engagement Trends Churn 102

User Pilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Book a demo to get started!

Software Review 86

Software Review AI Search SaaS Technical Review 86

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

Strategy 96

Strategy Marketing Social Media AI Search 96

User Pilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. Book a demo now to begin. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. What is a customer acquisition strategy?

Acquisition 103

Acquisition Strategy Social Media Underperforming Technical Team 103

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Accessibility features are making UX design more inclusive.

SaaS Payments 99

SaaS Payments Trends Payment Solutions Payment Methods 99

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Book a Userpilot demo to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis?

SaaS Payments 97

SaaS Payments Payment Services Payment Methods Payment Solutions 97

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue. It is measured using various metrics.

Engagement 87

Engagement Customer Lifetime Value Revenue Subscription 87

User Pilot

MARCH 17, 2024

It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more. Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is an analytics dashboard?

Social Media 89

Social Media Data SaaS Scale 89

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. Book a demo now to get started. This not only enhances your product's value but also fosters loyalty among your user base. Ask clear questions like “How would you rate the usefulness of [product or feature]?”

Scale 98

Scale Underperforming Technical Team Churn Trends 98

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. When users are considering your product and comparing it with other alternatives.

B2B 101

B2B Development Team Review Software Review Marketing 101

Totango

NOVEMBER 15, 2023

Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth. The best of customer success At Totango, we know just how important it is for customers to receive not only a high-quality product but one that has been thoroughly vetted by their peers.

Customer Success 113

Customer Success Software Review Technical Review Enterprise 113

Blulogix

JANUARY 29, 2024

In this blog post, we aim to shine a light on these common mistakes and offer advice on how to steer clear of them. Ensure that the platform can handle increased transaction volumes, new products or services, and the addition of more subscribers without compromising performance.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions.

SaaS Payments 84

SaaS Payments Payment Methods Strategy Payment Solutions 84

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Book the demo! Let’s dive in!

AI Search 96

AI Search AI Payment Solutions ChatGPT 96

User Pilot

MARCH 27, 2024

The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. If you need to improve your platform's usability and user engagement, why not book a Userpilot demo to see how you can implement your navigation strategy? What is secondary navigation?

User Experience 100

User Experience Pricing Engagement Mobile 100

User Pilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. That’s understandable!

Branding 77

Branding Social Media Acquisition Advertising 77

User Pilot

JULY 17, 2023

Many SaaS founders agree that customer insights are a key driver of product growth. These customer experience analytics will give you a clear idea of customer satisfaction, customer loyalty , and other metrics that reflect how customers interact with your product. Get your free Userpilot demo today! Make data-driven decisions.

Data 96

Data Customer Lifetime Value Retention Churn 96

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

Totango

DECEMBER 20, 2023

These accolades highlight our product’s user-friendly nature and our team’s relentless efforts to ensure a smooth setup process for our customers. Health scoring : Users value the proactive management of customer success through health scores, allowing them to stay ahead and ensure product success.

Software Review 109

Software Review Technical Review User Experience Enterprise 109