User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. Tracking these metrics is easiest with a digital adoption and product analytics tool. Why it’s important to track product adoption metrics?

Metrics 91

Metrics Customer Lifetime Value Churn Retention 91

User Pilot

APRIL 14, 2023

A comprehensive onboarding tool must have feedback functionality to help teams track trends in user sentiment and identify areas for improvement. Most of them are limited to goal tracking and in-app experience performance tracking. However, the most advanced feedback features are not always available in the free/lowest plans.

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

FEBRUARY 24, 2023

TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Book the demo! What is Appcues?

Software Review 94

Software Review Engagement Onboarding Pricing 94

User Pilot

JUNE 29, 2022

Some of the best customer segmentation tools in the market are Userpilot, Baremetrics, Heap, Kissmetrics, Segment, Amplitude, Mixpanel, Piwik PRO, Reveal, and Google Analytics. This tool lets you create customer groups based on the wide range of in-app behavior: Set custom events for tracking any feature usage. Baremetrics.

SaaS Payments 97

SaaS Payments Software Review Payment Solutions Payment Methods 97

Totango

SEPTEMBER 22, 2023

Announced during our flagship event, Totango Live! According to data from ChurnRX, customers that achieve measurable results stay 6x longer than those that don’t track measurable results. And, that growth comes from consistently and quickly delivering customer value.

Enterprise 114

Enterprise Revenue Scale Innovation 114

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? Plus, we go over the top three web activity tracking tools that make tracking easy. TLDR; User activity tracking is the process of monitoring in-app user behavior. Complete a funnel analysis to track in-app user behavior.

Onboarding 95

Onboarding User Experience Engagement Software 95

Baremetrics

AUGUST 17, 2020

Then, we organize it all into charts and reports so you can track and analyze things like churn rate, MRR, growth rate and a ton of other important metrics that clue you into the health of your business. Mixpanel Mixpanel is a product analytics tool you can use to analyze how people engage with your software. Try Mixpanel.

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

Buffer Resources

AUGUST 29, 2023

At Buffer, not only are we writing and publishing blog and social media posts every day, we’re also a fully remote and distributed company. Add all of this up, and it means the only way to keep track of everything is to keep it in one place with a centralized content calendar.

Social Media 101

Social Media Systems Review Content Marketing Metrics 101

User Pilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Let's jump right into it! Dashboard in Heap.

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

User Pilot

FEBRUARY 20, 2023

Funnels are not available in Userpilot yet, but Goal tracking serves the same purpose. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Paths are also available in Pendo, while Userpilot is planning to launch the feature soon. Pendo Segments.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JULY 22, 2023

Mixpanel is a product analytics tool that provides flow, impact, funnel, and retention analysis. You can combine different user attributes and in-app events to build a series of user segments which you can then use to provide a personalized user experience. Analyze customer behavior to continue optimization. Hotjar’s session recording.

Customer Lifetime Value 89

Customer Lifetime Value Software Review Underperforming Technical Team Trends 89

User Pilot

MARCH 16, 2023

Although it’s a budget tool, UserGuiding supports multiple integrations with applications like Slack, Hubspot, Mixpanel, and Woopra, among others. You can create and monitor different combinations of in-app events , such as hovers and clicks, to analyze user interactions. You can even tag features to track feature engagement.

Pricing 95

Pricing Software Review Technical Review Onboarding 95

User Pilot

MARCH 14, 2023

feature usage , in-app events, etc.). You can also segment the existing customer base by tracking in-app content engagement like onboarding checklist completion. To create these segments, track in-app events and group users based on their shared activity. Tracking content engagement by segments in Userpilot.

Management 95

Management Software Review Social Media Onboarding 95

User Pilot

MARCH 9, 2023

With user behavior analytics , you can map out how users navigate the product (Paths), track their progress toward activation ( Funnels ), and keep a pulse on Retention. The free plan offers the core features that allow product teams to track user behavior in-app, and design and trigger in-app messages to drive product adoption.

Software Review 95

Software Review Technical Review Systems Review Scale 95

User Pilot

MARCH 29, 2023

Amplitude is a powerful analytics tool that enables teams to track and store data about user in-app behavior and product performance. Why does tracking digital analytics data matter for product teams ? Tracking the most popular keywords can help you optimize your product offer to meet unsatisfied market needs.

Data 89

Data Social Media Customer Lifetime Value Acquisition 89

User Pilot

APRIL 7, 2023

Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior. Google Trends & Search Volume Data Use Google Trends to track the popularity of specific keywords over time. Create and track custom events with Userpilot.

B2B 93

B2B Underperforming Technical Team B2C Scale 93

User Pilot

JULY 18, 2023

It enables teams to create tasks, assign responsibilities, set deadlines, and track progress. It enables you to collect user feedback and track their in-app behavior to gain granular insights into their needs and preferences. Key features In-app surveys with customizable templates for targeted feedback collection In-app survey builder.

Software Review 94

Software Review Software Management Azure 94

User Pilot

JUNE 6, 2023

Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. There’s a whole host of analytics metrics that you could track. Trends analysis tracks long-term changes in user behavior to guide product roadmap development. Why is tracking product analytics important?

Data 66

Data User Experience Churn Retention 66

User Pilot

FEBRUARY 10, 2022

Time to value , customer lifetime value , product activation rate, feature adoption rate, and customer engagement score are the 5 most important product adoption metrics to track. NPS surveys are a means of tracking customer satisfaction and learning customers’ pain points so you can improve your product where needed.

Customer Lifetime Value 97

Customer Lifetime Value SaaS Underperforming Technical Team Software Review 97

User Pilot

MARCH 9, 2022

What are the key metrics you should be tracking? One of the biggest benefits of product usage tracking is accurate user segmentation. Product usage data tracking will help you reduce churn and boost satisfaction. Tracking of achieved goals in Userpilot. Product usage metrics to track. What is product usage ?

SaaS Payments 93

SaaS Payments SaaS Payment Solutions User Experience 93

User Pilot

APRIL 29, 2022

Get your customer onboarding specialists to figure out how to work with different tools , such as Userpilot, Mixpanel, Zendesk, Synthesia. proven track record. Mixpanel — for customer insights and analytics. Second, Zendesk has a ticket feature that allows you to set, track, and easily maintain a ticket system.

Onboarding 92

Onboarding Underperforming Technical Team Interviewing Benchmarks 92

User Pilot

AUGUST 15, 2021

Tracking feature usage gives you insight into users’ interactions with the different parts of your product. What customer engagement metrics are important to track? To track this, you'll need to use product usage analytics and look at specific metrics at each stage in the user journey.

Engagement 98

Engagement Metrics Scale SaaS 98

User Pilot

JULY 31, 2023

Key KPIs you should track as a product marketing manager Key metrics a product marketing manager should be aware of include: Customer acquisition cost: This tells you the cost to acquire new customers. Product analytics tools: Userpilot , Amplitude, Heap, Fullstory, Mixpanel. An in-person and online event organized by HubSpot.

Product Marketing 91

Product Marketing Management Marketing Customer Lifetime Value 91

User Pilot

JULY 19, 2021

A customer engagement platform (CEP) is software used for tracking and analyzing customer behavior in a product, and engaging with them. Some great customer engagement tools include Userpilot , Mixpanel, Pendo, Appcues, Intercom, Appcues, ActiveCampaign, Drip, and Drift. Analytics and tracking. b) Behavioral messaging.

Engagement 98

Engagement Scale Onboarding Customer Support 98

User Pilot

APRIL 7, 2022

In-page UX analytics data tracks click data and tell you exactly which features your users are engaging with. Tag features and track engagement with Userpilot. It tracks new visitors to the website and maps their behavior. Although GA lets you set up custom events to track down the user flow. What is UX analytics?

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

User Pilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot. Source: intercom.com.

Software Review 105

Software Review Software Onboarding Systems Review 105

User Pilot

JULY 4, 2023

Product teams use Userpilot to collect user feedback, conduct user surveys , and track user behavior. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Tag UI features to track engagement (clicks, form fills, hovers, etc.). Userpilot NPS Dashboard.

Payments 79

Payments Payment Methods SaaS Payments Payment Solutions 79

User Pilot

JANUARY 26, 2023

Provide quick wins to keep motivation high – like celebrating a user’s first action (for example, scheduling their first event). You need to constantly track and improve your onboarding experience to keep new users engaged. Set onboarding goals and track how users are completing them to identify the stage where friction occurs.

Onboarding 97

Onboarding SaaS Customer Support Engagement 97

Natalia Luneva

NOVEMBER 12, 2020

These are things like, Hey, here’s a download on this particular topic, here’s a blog post that we want you to read before diving into our scheduling software or here is a video on our YouTube channel. The best tools for tracking SaaS user behavior. Mixpanel and Segment are great tools for tracking user activity.

Churn 91

Churn SaaS Payment Features Onboarding 91

Full Session

DECEMBER 13, 2022

This blog post will explain the importance of product adoption, walk you through the benefits, discuss common barriers and explain how to overcome them with FullSession. You can track the adoption curve to understand how well your product fits the market and predict future growth. Start tracking product adoption metrics.

Underperforming Technical Team 52

Underperforming Technical Team Pricing Innovation Metrics 52

User Pilot

MARCH 21, 2023

Is Mixpanel pricing competitive enough to make it a viable analytics tool for SaaS companies? TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. Mixpanel pricing strategy uses both free and paid plans. What is Mixpanel? Mixpanel dashboard.

Pricing 93

Pricing Software Review compliance Retention 93

User Pilot

MARCH 21, 2023

Web analytics focus on page views (outside the product), while application analytics concentrates on in-app events. Tracking user behavior enables you to identify successful user behaviors and promote them for other user segments. User journey tracking enables teams to remove friction from the points where users drop off.

Management 89

Management Technical Review Outsourced Development Mobile 89

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s explore how Heap, Amplitude, and Mixpanel compare when it comes to retention analytics. With Heap, you can track user interactions in real time across all touch points within your product.

Retention 62

Retention Software Review Technical Review Scale 62

User Pilot

JULY 26, 2021

The user actions (behaviors) users take within your product are measured by firing custom events or clicks on the front-end ( feature tags ). Google Analytics helps you understand your website audience better by tracking key metrics, including acquisition and behavioral metrics. What is user analytics? What type of analytics is it?

SaaS 98

SaaS Onboarding Retention Acquisition 98

Sylvia Ng

JULY 30, 2016

Instead of just one or two people managing whole projects from beginning to end, you get a team of 3–5: At this point, one person may start handling tracking and analysis more exclusively across initiatives?—?this Still, coordination of tracking and insights communication is relatively easy due to the small group size.

Scale 67

Scale Technical Review Scaling Startup 67

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s explore how Heap, Amplitude, and Mixpanel compare when it comes to churn analytics. With Heap, you can track user interactions in real time across all touch points within your product.

Churn 52

Churn Software Review Technical Review Scale 52