Incredo

JANUARY 21, 2020

What is conversational marketing and how does it work? Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience. Stay us till the end. Because our post is rich in examples, tips, expert quotes and includes all the info you need to have at hand.

Marketing 313

Marketing SaaS Social Media Customer Support 313

Buffer Resources

AUGUST 29, 2023

Any individuals or teams working in those worlds know how essential it is to have the right tools in place to make everyday work flow more smoothly. At Buffer, not only are we writing and publishing blog and social media posts every day, we’re also a fully remote and distributed company. Enter our content calendar.

Social Media 103

Social Media Systems Review Content Marketing Metrics 103

Neil Patel

DECEMBER 30, 2022

Following the advice you got about video optimization back in 2010 won’t get you very far today. Video SEO is one of those things that constantly evolves, making it tricky to understand. With hundreds of hours’ worth of video content uploaded every minute , getting your videos matched with the right audience can be a huge challenge.

Social Media 89

Social Media Engineering Engagement Travel 89

Sales Hacker

SEPTEMBER 24, 2022

You’ve already got their interest, but you also have to give them a reason to dig deeper and see how the product fits into their lives. Building a sales funnel that aligns with your business goals is essential. What is a sales funnel? In B2B sales orgs, you’ll encounter two common models of the journey from prospect to closed deal.

Sales Funnel 119

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 119

Totango

MAY 13, 2022

Knowing how your customers feel and what they’re thinking is essential for their satisfaction and your revenue growth. In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs. Video tutorials and transcripts. Ease of use: how user-friendly is the platform?

Engagement 104

Engagement Onboarding Artificial Intelligence Social Media 104

Neil Patel

AUGUST 6, 2021

Would you buy a computer without knowing how much storage it has? Here’s how to get your product features right. It could be how it looks (a design feature), how you can use it (a functional feature) or what it comes with (an added-value feature). Better yet, include images and videos of them using your product.

Software Review 142

Software Review Technical Review Branding Social Media 142

User Pilot

AUGUST 2, 2023

But how do they know it’s actually worth it when they don’t engage long enough to find out? Choose metrics to track the success of the engagement strategy. Use video tutorials to engage customers in the onboarding process Announce new features using modals to drive new feature adoption. Book a demo to learn more!

Engagement 97

Engagement Strategy SaaS Customer Lifetime Value 97

Neil Patel

JUNE 8, 2021

If you want to dig deeper into AMP and learn how to use it to grow your online marketing strategy, you are in the right place. Webmasters, marketers, and SEOs have analyzed how AMP can affect mobile web pages. How Does The AMP Plugin Work? When it comes to your website, speed matters. What Are Accelerated Mobile Pages (AMP)?

Mobile 143

Mobile Marketing Engineering Content Marketing 143

User Pilot

FEBRUARY 2, 2023

Content testing is how you ensure that your content is relatable and well-perceived by your audience. Send out one version to half your audience, and the other version to the other half. Task-based usability testing is when you set out a series of tasks for a user to complete and then watch how they complete those tasks.

Software Review 98

Software Review User Experience Churn Social Media 98

Neil Patel

JUNE 15, 2021

How do you get those paid ad leads to actually convert? Visit nearly any site, and you’ll be greeted by an automatically generated message asking you what you’re searching for and how the bot can help. How can you incorporate chatbots into your paid ad strategy? This, of course, is the challenge of paid marketing.

Social Media 142

Social Media Artificial Intelligence AI Search Advertising 142

Neil Patel

AUGUST 5, 2021

People want to see how your products could benefit them, or how you can help them on their fitness and weight loss journey. People want to see how your products could benefit them, or how you can help them on their fitness and weight loss journey. The health and fitness industry is worth over $96 billion dollars.

Advertising 141

Advertising Strategy Social Media Marketplace as a Service 141

Neil Patel

DECEMBER 11, 2022

When sending out automated emails to your list, how personalized are they? Along with that, automated emails delivered 29% of all email marketing purchases with fewer than 2% of email sends. Let’s take a closer look at the core issues and learn how to get started with behavioral email marketing. Why is that?

Marketing 131

Marketing Sales Funnel Retention Branding 131

User Pilot

APRIL 10, 2023

Personalized onboarding experiences reduce the time to value by educating users on how to use your product effectively. By running in-app surveys, you can get a better understanding of how well your onboarding works, the most valuable features, and how satisfied users are with the free plan. Book the demo !

Strategy 97

Strategy SaaS Onboarding Marketplace as a Service 97

Neil Patel

JUNE 22, 2021

How do you capitalize on these opportunities? With video ads, you can showcase a product, promote customer testimonials, or boost your brand. Video posts, in general, have a 6.09 percent engagement rate on Facebook , which is impressive, but you’ll lose viewers if it’s a poor-quality video with an unclear message.

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

User Pilot

MAY 18, 2023

Read on to find four key differences between UX and CX and how to improve both. Metrics tracked by UX designers and professionals: product usage rate , feature engagement rate , trial to paid conversion rate. Some people use the terms interchangeably and believe it's just semantics. That's not entirely true.

User Experience 98

User Experience Underperforming Technical Team Customer Lifetime Value Retention 98

Neil Patel

JANUARY 31, 2022

Most e-commerce store owners have no idea how to effectively market their business. They either try to use the same strategies they use for their brick and mortar store (which will fail) or use strategies meant for blogs: not e-commerce stores. There are an estimated 12 to 24 million e-commerce stores. What Is E-commerce Marketing?

Payment Methods 107

Payment Methods Social Media Marketing Software Review 107

User Pilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? TL;DR Marketing automation describes the use of software tools to automate repetitive marketing tasks, like sending emails or scheduling social media content. Book the demo to see how! Let’s get right to it!

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

MAY 30, 2023

Personalize your survey by adding photos and micro-videos to it. Use slideouts and banners to pre-notify your customers before sending lengthy forms. Use slideouts and banners to pre-notify your customers before sending lengthy forms. Use different types of surveys in different contexts. Book a demo to learn more today!

Social Media 98

Social Media Scale Artificial Intelligence AI 98

User Pilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. The article explores how you can use AI user onboarding to drive your product success. Teams use AI-powered tools, like Synthesia, to create video tutorials. Want to see how?

Artificial Intelligence 97

Artificial Intelligence AI Onboarding Machine Learning 97

User Pilot

JANUARY 14, 2023

Examining the right customer education examples can help you improve your customer education program and the overall customer experience. As customer expectations continue to soar, a solid customer education program helps you stand out from the competition. It provides educational content which leads to increased engagement , conversions, and sales.

Education 98

Education SaaS Onboarding Customer Success 98

User Pilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Introduce yourself with an onboarding video after signing up. Track customer satisfaction across the user journey with satisfaction surveys.

Customer Success 98

Customer Success Strategy Customer Lifetime Value SaaS 98

User Pilot

AUGUST 10, 2023

This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth. This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth. After product updates to determine how they affect customer sentiment.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

User Pilot

JUNE 22, 2023

Wondering how to reduce churn rate and increase retention? In this article, we’ll delve into how to identify churn and 12 practical tactics to reduce churn rate while increasing interaction. Using segmentation and tracking feature usage to measure engagement. A good customer churn rate is 3% or less for SaaS companies.

Churn 98

Churn Retention Onboarding Engagement 98

Buffer Resources

MARCH 9, 2023

We've broken the process down into three key points (or steps) you need to hit to put you on the right track. If you’re looking to grow your career, make connections with people in your industry, and build a personal brand, you should be on LinkedIn.

Branding 118

Branding Social Media Interviewing Engagement 118

User Pilot

APRIL 26, 2023

Monitor feature engagement with feature tagging, session recordings and heat maps , which provide a color-coded system to track customer engagement. Track custom events to measure the completion of important milestones in the customer journey. You can also track in-app behavior with feature tags, goals, and custom events.

Data 98

Data Data Analysis Software Review SaaS 98

Neil Patel

JANUARY 20, 2021

Your content’s reach has a lot to do with engagment — that is how many people like, react, comment, or share your post. It is influenced by your Ad targeting options and can also impact organic reach. But it’s not so simple. Engagement rates are way up — but organic reach is way down. And it is still on a rapid decline.

Social Media 145

Social Media Software Review Branding Engagement 145

Totango

DECEMBER 21, 2021

Here we’ll look at the concept of milestone messaging and how it applies to key stages in your customer lifecycle. We’ll also look at how choosing the right technology can help you implement your milestone messaging strategy. Building out customer success manager automation depends on the effective use of email and in-app messaging.

Customer Success 106

Customer Success Management Onboarding Retention 106

Neil Patel

MARCH 22, 2021

That’s not all Cision has to offer; other features include: advanced distribution of your press releases tools for tracking performance tools for tracking mentions. Cision has tools for monitoring all of the following: social media broadcast and video print media online media daily news briefings.

Startup 139

Startup Social Media AI Search Engineering 139

User Pilot

OCTOBER 6, 2023

But how can you use it? In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. It attracts people (who’d otherwise be strangers) to become your customers. It helps you visualize the customer journey. They include: Awareness stage (ToFu). Interest stage (ToFu). Intent stage (MoFu).

B2B 105

B2B Development Team Review Software Review Marketing 105

User Pilot

JANUARY 19, 2023

Especially if you don’t know how to invest your money the right way. This is why it’s critical to understand retention costs and how to reduce them. You will also learn how to calculate and reduce them so you can drive more profit for your SaaS business. In this article, we’ll explore customer retention costs.

Retention 98

Retention Customer Lifetime Value Onboarding Acquisition 98

Neil Patel

FEBRUARY 25, 2020

But for now, the next best thing I can do is teach you how to grow your SEO traffic using Ubersuggest. Assuming you have your site connected to Google Search Console, you’ll see a list of keywords that you can automatically track on the left-hand side. Aside from tracking any of those, you can track others as well.

Mobile 145

Mobile Underperforming Technical Team Engineering Data 145

User Pilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? Here’s your best chance to explain how your product meets your customers’ needs and solves their problems. During onboarding, you have the opportunity to make a lasting impression on your customers.

Onboarding 98

Onboarding SaaS Customer Support Engagement 98

User Pilot

DECEMBER 19, 2023

If you’re looking to improve your account management strategy, book a Userpilot Demo to see how we can help you with it. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. Personalizing customer workflows according to their needs.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

User Pilot

JULY 29, 2021

Furthermore, you won’t know the answer until you start to test and track customer behavior to see what works. P ersonalized customer engagement leads to a domino effect on product metrics like: User sentiment (Net Promoter Score NPS ). Higher customer retention. Lower churn. Increased customer lifetime value ( LTV ).

Engagement 98

Engagement Software Review SaaS Onboarding 98

Baremetrics

AUGUST 30, 2021

Blogs and information sharing Workshops and mentorship Tip 2: create a word-of-mouth buzz Collaborations Get featured in influencer content Tip 3: make (ostensibly) high-touch contact Use technology to customize your communication Conclusion Approach people as people, not as prospects New technology makes new methods Be meaningful.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

FastSpring

JULY 22, 2020

But then there’s the logistics—creating a website, setting up an online store, checkouts fulfillment, managing subscriptions, tracking sales, and about a million other things you never think about when starting a digital business. Once you sell your music, you no longer decide how and when it will be used. Graphic Arts.

Travel 85

Travel Business Software Review Advertising 85

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? That’s the key question that we tackle in our ultimate guide. Let’s get right to it, shall we? With freemium , companies are able to increase their brand awareness and grow their customer base at a low cost.

SaaS 98

SaaS Onboarding Benchmarks B2B 98