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The Chat GPT Growth Story: How AI is Changing the Way We Work with OpenAI’s Head of Sales, Aliisa Rosenthal

SaaStr

How did they get here? Aliisa took to the stage at SaaStr Annual to share how far AI has come since the launch of ChatGPT, how it can change the way we work for the better, and what the future holds. How Did We Get Here — OpenAI OpenAI started as a research lab in 2015.

ChatGPT 247
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5 Interesting Learnings From Bill at $1.2 Billion in ARR

SaaStr

How is SMB SaaS doing today? Transaction Fees Growing Far Faster (38%) Than Software / SaaS License (21%). Most SMB-focused businesses need shorter CACs to make the model wok, but with 111% NRR, Bill can invest at > 12 months here. Well, fast forward to today and it’s truly an SMB powerhouse. Yes, 48% at $1.2

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7 of the Best AI Image Generators for Creators and Marketers + Example Images

Buffer Resources

But since you’re reading the Buffer blog, I’m going to be presumptuous and assume you’re either in marketing, a small business owner, or a creator — and you’re probably looking for a tool that can do something you can actually use in your work.     Which is a lot like mine. Adobe Firefly 2.

AI Search 107
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Subscription License vs SaaS: Understanding Why Subscriptions Are Now the Way to Go

Subscription Flow

The reason why many businesses have transitioned from the perpetual licensing model to the subscription-based licensing model is because this latter pricing model has the potential to benefit both the consumer and the business. What is a License-based Model?

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30+ Tough Learnings from Losing a Top Customer

SaaStr

You lose enterprise deals when someone that knows the playbook outsells you by getting to all the stakeholders. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. . Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket.

CTO Hire 287
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5 Predictions about the Future of Customer Success in 2024 with Gainsight CEO Nick Mehta and SaaStr CEO Jason Lemkin

SaaStr

We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Customer Success Is Vulnerable to Cuts Jason shared that he didn’t realize how vulnerable customer success was to cuts until 2023. But there is debate happening about how to achieve that. The world has changed.

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The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge (Podcast #498 and Video)

SaaStr

The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. Mark Roberge, Founder of Stage 2 Capital and Senior Lecturer at Harvard Business School, shares insights from his years of experience into common SaaS sales missteps and how you can avoid them.