ChurnZero

DECEMBER 9, 2020

Over the last few years, we’ve seen a lot of growth in the Customer Success space, which means there’s now even more content out there on the web for you to research, consume and rely on. Must-Read Customer Success Blogs. The Success League Blog. Tri Tuns Blog. SuccessCOACHING Blog. Higher Logic Blog.

Customer Success 98

Customer Success Consulting Churn Trends 98

SaaStr

AUGUST 19, 2023

So our good friend Lloyed Lobo as part of his new book and series on Building Community did a deep dive with Jason on how SaaStr built the world’s largest community for business software — somewhat on accident: Why do some companies have loyal, cult-like followings while others blend into oblivion?

Software 213

Software Business Social Media Government 213

SaaStr

SEPTEMBER 3, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Next Great SaaS IPO is Officially Coming: Klaviyo The Official Guide to SaaStr Annual 2023 Parties and Side Events!! What’s new at G2, AI, Marketing Spend, and More with Godard Abel + Jason Lemkin 2.

AI 233

AI Startup Scaling SaaS 233

SaaStr

JUNE 18, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated) Growth Slowed Down About 33% On Average For Everyone in Q1 The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going When Should You Add a Second Product?

CTO Hire 220

CTO Hire New CTO CTO Scaling 220

SaaStr

MAY 8, 2024

As a SaaS veteran who built and sold a software company for nine figures, invested in startups since 2013, 10x-ing his fund, and continues to build a powerhouse community of SaaStr fans, he offers some hot takes on the communities’ burning questions. Therefore, sales and marketing practices made no sense in 2020. What are they good at?

Metrics 159

Metrics Scale Sales Hiring SaaS 159

CustomerSuccessBox

SEPTEMBER 20, 2021

Over the last few years, we’ve seen a lot of growth in the Customer Success space, which means there’s now even more content out there on the web for you to research, consume and rely on. Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

SaaStr

NOVEMBER 22, 2023

There are several big leaders in property management software, and AppFolio is one of them. It’s doing well, especially in today’s markets. At $660m in “ARR” (a lot of that isn’t software, as we’ll see below), it’s trading at a $7.2 That’s pretty healthy. Let’s dig in.

Payment Services 257

Payment Services Payment Solutions SaaS Payments Payments 257

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

Tom Tunguz

DECEMBER 17, 2022

Machine learning models predict code, synthesize images, author blog posts reducing composition time by a factor of 2 or 3. Marketing becomes the first broad use case of web3 after Defi, catalyzed by the death of the third-party cookie. Forward software multiples touch 7.0x Data companies continue to achieve astronomical growth.

Software Review 259

Software Review Technical Review Machine Learning Artificial Intelligence 259

SaaStr

JULY 30, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 93% of You Say Competitors Lie To Close Deals. BILLION in Revenue: An Epic Growth Story   3. Go to Market Strategies That Led To Divvy’s $2.5B You’ve Gotta At Least Get Good at Counter-FUD. SaaStr 677: MongoDB at $1.5

Startup 205

Startup Pricing Revenue SaaS 205

SaaStr

NOVEMBER 6, 2023

If you’re selling software to SMB merchants and outside of tech like Shopify and Toast and Monday , things are pretty, pretty good, if in some ways still harder than before. If you’re selling sales and marketing software, like Zoominfo, it can seem a lot tougher than 12-18 months ago. With some big caveats.

Merchant Services 286

Merchant Services Azure Software AWS 286

OPEXEngine

JUNE 11, 2020

Every few months I take a look at the top read blog posts on OPEXEngine, to make sure I have a solid understanding of the topics that you are looking for more insight on. As a result, I decided to share with you a few of our Not-to-be-Missed blogs. Best SaaS Blog Posts You Shouldn’t Miss. What are some of your faves?

SMB 59

SMB SaaS Benchmarks Subscription 59

SaaStr

DECEMBER 21, 2023

What’s really going on in the world of SaaS right now, from software valuations to business performance to interest rates? Software Revenue Multiples On the chart below, the darker blue line shows the median revenue multiple for 100 software companies. At Workshop Wednesday, held every Wednesday at 10 a.m.

SaaS 267

SaaS Software Metrics Revenue 267

SaaStr

FEBRUARY 5, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Dear SaaStr: Is It OK to Fly First Class to Close A Big 7 Figure Deal? But Software? SaaStr 628: Revenue Alignment: How to Pull Marketing, Sales, and Customer Success Together with Divvy CRO Sterling Snow  5.

Sales Recruiting 210

Sales Recruiting Sales Hiring Scale Venture Capital 210

FastSpring

DECEMBER 19, 2018

In case you’ve missed something, here’s a list of the top 10 blog posts from 2018 that you don’t want to miss as you gear up for 2019. Find the best business model for your product or service with this helpful blog post. The Power of Recurring Revenue for Software, Subscriptions, SaaS, and Digital Content. Are you B2B or B2C?

B2C 63

B2C Business Model Pricing B2B 63

SaaStr

FEBRUARY 15, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Metronome is a cutting-edge billing infrastructure company designed to support the rapid growth and adaptability required by modern software companies. Check that out here.

Scale 253

Scale Software Review Payment Features AI 253

SaaStr

DECEMBER 11, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Salesforce: “Things Are Too Unpredictable to Provide a Forecast”. But the #1 leader in SaaS business software has hit big headwinds. Decent but profitable growth. How tough are things out there? It really varies. Take a watch.

Scale 199

Scale Venture Capital Sales Forecasting 199

SaaStr

JULY 24, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Gartner: Software Spend Will Still Grow by $100 Billion in 2023. Most Likely, It’s Not The Market. The profitable growth strategy every marketer needs to understand with CMOs of Box, Salesforce & Attentive.

Scale 257

Scale Sales Hiring Scaling Pricing 257

SaaStr

MARCH 7, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Embat is building the next-generation treasury management software. It’s one of the top 3 pain points of mid-market and enterprise CFOs. Check that out here.

Payments 224

Payments Payment Services Payment Solutions Scale 224

SaaStr

FEBRUARY 21, 2024

Blackline is one of the leaders in accounting software and invoicing-to-cash. Growth got tougher. Today, at $600m ARR, Blackline’s market cap — is right in the middle of SaaS leaders. But it’s the even bigger ones that drive growth. Blackline had consistent growth of 20%+ in 2020, 2021, and 2022.

Payment Features 221

Payment Features Scale Enterprise Software 221

SaaStr

JANUARY 5, 2024

Did Figma kill the M&A market in 2024? Dominates a vertical market with over $500M ARR. The growth is there, but theiir losses are still large and they may need to reduce them for an optimal IPO. Did Figma Kill the M&A Market: There is a huge appetite for M&A today. Will IPO windows open in 2024?

SMB 316

SMB SaaS AI Software Review 316

SaaStr

OCTOBER 23, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: CB Insights: Yes, Venture is Down. SaaStr 599: Growth vs. Efficiency: How to Weatherproof Your SaaS Startup for Tougher Times with Point Nine Founder and Partner Christoph Janz. ? ?. SaaS Multiples Are Down 75% From a Year Ago.

CTO 200

CTO Scale Business Model Retention 200

SaaStr

NOVEMBER 1, 2023

– 111% NRR, although down from 131% in 2021 – 15 Month CAC – Gotten very efficient, +$194m net profit – Transactions growing faster than software, like Shopify – From $120m ARR in… pic.twitter.com/hYImIBKyNQ — Jason ✨Be Kind✨ Lemkin  ?? And Far Bigger. But still — 111% from SMBs is very impressive.

Payment Services 308

Payment Services Payments SaaS Payments Payment Solutions 308

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

Venture Capital 52

Venture Capital SaaS Data Scale 52

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. As a partner in growth for thousands of software companies around the world, one of our goals is to provide blog content that is helpful, interesting, and informative. Subscription Finance: What is MRR?

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

SaaStr

NOVEMBER 18, 2023

Something that’s both not surprising but also pretty impactful: 57% of venture-backed startups will have to go “back to market” in 2024 to raise more capital. SaaS and Cloud growth overall will remain strong. In fact, Gartner predicts enterprise software spend will cross $1 Trillion Dollars (!) Carpe Diem.

Startup 327

Startup Venture Capital Azure AWS 327

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. Let’s find out.

Cloud 268

Cloud Payments Software Review Payment Solutions 268

SaaStr

JANUARY 24, 2024

Founded back in 2010, it had steady growth to $100m ARR, IPO’d quietly in 2019, then has grown 30%+ annually every year since. That’s compounded to $360m in ARR today, and a market cap of $3.4 Consistent Growth of 30%+ from $100m to $360m in ARR Not that many grow as consistently as SproutSocial. Not direct.

Social Media 240

Social Media SMB Enterprise Scaling 240

SaaStr

AUGUST 13, 2023

The blog Healthy Competition put together their favorite Top 10 SaaStr Tips for Founders & CEOs from all our content. Don’t blame the market. Even if everyone is OK with the absolute growth rate. If you are clearly #1 in the space with 70%+ market share, then sure, block the competition if you want.

Sales Hiring 223

Sales Hiring Sales Software Marketing 223

SaaStr

OCTOBER 7, 2022

SCOOP: TikTok parent ByteDance's operating losses more than tripled last year to over $7 billion as it pushed for growth. And biased by the current state of the markets. When the markets are strong, like 2021, VCs are all Go. Growth capital has almost entirely dried up, and follow-on rounds are much, much harder.

Finance 274

Finance Software Investment Strategy 274

SaaStr

JANUARY 30, 2024

It’s a SaaS startup that basically fell out of product-market fit after the 2021 boom … but has enough revenue and high enough NRR to keep going. They cut marketing spend to $0. That’s the beauty of true software. It’s the “NRR Zombie”. What’s that? They did layoffs and froze headcount. They raised prices.

Headcount 242

Headcount Finance Startup Trends 242

Buffer Resources

APRIL 11, 2024

I started my career working in a nonprofit setting, and now I’m a fractional marketing director for nonprofits. ” This question is instinctual because few donors will readily give to support a software purchase. Meanwhile, when successful startups face a challenge or growth goal, execs don’t ask, “Who?”

Technical Review 108

Technical Review Startup Social Media Marketing 108

SaaStr

JUNE 10, 2020

How much do you talk about Customer Marketing? While the concept may sound old hat to those that have been in the software business for a long time, in SaaS in particular, very little tools, processes, and software are applied to marketing to customers after they are closed. Drip marketing. Or even longer.

Marketing 272

Marketing Retention Customer Success Content Marketing 272

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. Today, you’d be hard-pressed to find a high-velocity sales, marketing, or product team without a designated operations function. 9 Must-Have Integrations to Level Up Customer Success Software. Highest Rated for customer satisfaction on G2 in Customer Success software.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

JULY 18, 2022

Gartner: businesses will spend $100,000,000,000 more on software in 2023 than 2022. As of July 2022, Gartner predicts: Overall business software spend will still grow a stunning 11.8% That means $100 Billion more software spend in 2023 than 2022. growth in 2021 and expected growth of 22.1% Yes, $100B more in 2023.

Venture Capital 341

Venture Capital Software Cloud Forecasting 341

Tom Tunguz

DECEMBER 28, 2021

Meanwhile, once there are enough infrastructure and consumer companies to serve, software businesses pop up, in this case to serve DAOs. Data companies continue to achieve astronomical growth. GPT-3 and BERT infuse software massively reducing repetitive work and unlocking huge productivity gains. Or a tweet. Half a point.

Scale 266

Scale Blockchain Banking Machine Learning 266

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. And it indeed has strong market share there. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square. 39% of their revenues from software, and going down. Driving up ARPU at scale key to growth with SMBs.

Payment Solutions 258

Payment Solutions Point of Sale Payments SaaS Payments 258