User Pilot

JUNE 16, 2024

Looking for reliable metrics benchmarks to gauge your product performance and inform your decisions? That’s what you can find in Userpilot’s Product Metrics Benchmark Report. Why should product teams read this benchmark report? We also share 6 key insights for product managers that we found particularly interesting.

Benchmarks 81

Benchmarks Metrics Sales Recruiting Acquisition 81

SaaStr

JUNE 13, 2019

Today I’ve got a lot of data to share with you and I’m really excited because it’s really interesting. I write a blog at tomtunguz.com that focuses a lot of early stage start-ups and uses a lot of data in order to illuminate different topics. The first goal is to share with you benchmarks. Ready to go?

Scale 252

Scale Sales Hiring SMB Payment Services 252

Scytale

OCTOBER 17, 2023

Have you ever felt overwhelmed by the compliance requirements of running a startup? As a startup founder trying to build your new organization from the ground up there’s a ton to do – And one of the commitments is keeping security compliance regulations and industry standards, and all that red tape! You’re not alone.

compliance 59

compliance Systems Review Development Team Review Startup 59

BetterCloud

APRIL 30, 2025

This isnt surprising as security concerns are mounting, especially insider threats and sensitive data shared publicly. Industry benchmarks play a crucial role in these negotiations. Without access to accurate data on typical pricing, usage patterns, and contract terms within their sector, organizations are at a distinct disadvantage.

Trends 52

Trends SaaS AI Government 52

SaaStr

MARCH 28, 2025

Regulatory compliance can be a moat, not just overhead Spending five years securing money transmitter licenses across 50 states created a significant barrier to entry that competitors can’t easily replicate. The compliance risk is significant,” Ren says. SMB customers.

SMB 130

SMB Payments Payment Services SaaS Payments 130

Scytale

OCTOBER 2, 2023

If you handle patient data , you have got to follow HIPAA or else you’ll be breaking the law! Here are the major things you got to do: Protecting Patient Privacy: Only sharing someone’s health data with their permission or for treatment. HITRUST, which came to life in 2007, is all about protecting sensitive data.

Healthcare 59

Healthcare compliance Technical Review Systems Review 59

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. What are they?

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

How To Buy Saas

JUNE 3, 2025

LLM Performance Benchmark Comparison (2025) Model MMLU HumanEval GSM8K / AIME Context Window Token Speed Pricing (per 1M tokens) DeepSeek R1-0528 84.9% LLM Performance Benchmark Comparison (2025) Model MMLU HumanEval GSM8K / AIME Context Window Token Speed Pricing (per 1M tokens) DeepSeek R1-0528 84.9% Claude 4 Opus 88.8%

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User Pilot

AUGUST 23, 2024

It also fulfills regulatory requirements and provides valuable data that can be leveraged to personalize services. It reduces costs, strengthens security, and enables data-driven decision-making. Regulatory compliance changes Challenge number one is evolving regulatory requirements. Let’s explore two main ones.

Banking 105

Banking Onboarding compliance Scale 105

User Pilot

JANUARY 11, 2024

Collect only necessary data and keep requests to a minimum on each page. Clearly explaining your data usage and security measures while integrating a seamless KYC check can foster the trust you desire. Request the bare minimum data necessary for registration. Finally, Mercury requests more data to learn more about the company.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Stax

JUNE 20, 2024

To ensure that an ISV partner program is right for you, consider their program structure and offerings, integration capabilities, support and resources, security and compliance, and costs and financial incentives. Confirm adherence to industry standards and regulations, such as GDPR or HIPAA , ensuring compliance with legal requirements.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

Sales Hacker

JANUARY 5, 2024

Common Room supercharges your GTM motion by bringing all of your product usage data, social media signals, community activity, and CRM insights together so you can surface high-intent prospects, convert customers faster, and drive more revenue. On the strategic side, 2024 predictions have been flowing for the past two weeks.

Scale 123

Scale Sales Social Media AI 123

FastSpring

JANUARY 31, 2023

Most companies using Stripe also need additional staff to manage sales tax (and VAT) and regulatory compliance. We collect and remit sales tax and VAT on your behalf, and take the lead on regulatory compliance and audits. However, the ability to import data from other revenue recognition providers into Stripe is still in beta.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

User Pilot

FEBRUARY 12, 2025

To truly understand if your product is indispensable to users, you need to measure product stickiness beyond just numbers, combining customer feedback, behavioral tracking, and retention data. Understanding how long users take to complete key actions helps identify friction points and set benchmarks. What is product stickiness?

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

FastSpring

MAY 20, 2024

Tax compliance, include calculation, collection, and remittance of VAT and sales taxes. Read SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue for benchmarking data and five tips for reducing SaaS churn. Wondering about how SaaS renewals might go? Still not sure you fully understand dunning management?

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

Andreessen Horowitz

APRIL 29, 2024

Credit Agreement and Funding Mechanics The credit agreement, that lengthy document dedicated to formalizing your credit arrangement with the lender, outlines many of the key terms and ratios necessary for compliance. It ensures the consistency of large document volumes and legal compliance with local jurisdictions for asset movements.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

Audacix

AUGUST 22, 2022

SOC 2 certification is a way for SaaS businesses like yours to implement and prove their successful implementation of a security program that protects your customer's data, your intellectual property and your reputation as a responsible independent software vendor (ISV). Table Of Contents What is SOC 2 certification?

Software Review 75

Software Review Development Team Review Systems Review Software 75

User Pilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

BetterCloud

SEPTEMBER 26, 2024

With automatic renewals a thing, it’s important to remember data is a key component in the software renewal process. What data exactly? Two major pieces of data: Software usage and industry benchmarking. Industry benchmarks that actually help As for industry benchmarking, this has been a longtime looming question.

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

FastSpring

JUNE 6, 2024

Our solution not only gives you global reach on payments, but it also automatically handles sales tax and VAT compliance for you, including calculating, collecting, paying, filing, and audits from global tax authorities. We’re also committed to working in partnership with game developers to help you grow.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

Panintelligence

JUNE 20, 2024

In today's data-driven world, businesses are constantly seeking ways to enhance their offerings and provide more value to their users. By integrating a third-party analytics solution, companies can provide advanced data insights without the need for extensive in-house development. What is white label analytics?

SaaS 59

SaaS Business Technical Review Operational efficiency. 59

Andreessen Horowitz

OCTOBER 16, 2023

However, a fear of long sales cycles, heavy compliance requirements, and opaque organizational structures preclude many early stage founders from pursuing this go-to-market channel. Selling into financial institutions (FIs) has long been the end goal for many software-oriented fintech businesses.

Scale 112

Scale Software Sales Banking 112

Scytale

AUGUST 26, 2024

When it comes to keeping data safe and sound, two big names often come up: HITRUST and ISO 27001. HITRUST (Health Information Trust Alliance) is a framework specifically designed to help organizations manage data, information risk, and compliance, particularly in the healthcare sector. What is HITRUST?

Technical Review 52

Technical Review Healthcare Systems Review compliance 52

User Pilot

JULY 6, 2023

Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. The free plan is too limited if you need to collect statistically significant data. So you need to find the tool that works for your unique goals and needs.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

Scytale

FEBRUARY 5, 2024

As an information security professional, you understand the critical importance of selecting the right set of security controls to protect your organization’s data and IT systems. The ISO 27001 Bible Everything you need to know about compliance! Download the Whitepaper What Are NIST SP 800-53 Control Families?

Cybersecurity 52

Cybersecurity Technical Review compliance Systems Review 52

Scytale

OCTOBER 7, 2024

When it comes to cybersecurity and data privacy, these two heavyweights step into the ring – The two prominent frameworks. SOC 2 compliance focuses on evaluating a service organization’s controls for data security, availability, processing integrity, confidentiality, and privacy.

compliance 52

compliance Systems Review Cybersecurity Technical Review 52

SaaSOptics

MAY 6, 2022

Protective Infrastructure —to protect internal data, systems, and people. Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment. HR Core —to manage payroll and employees.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

User Pilot

AUGUST 18, 2024

Hotjar to analyze landing pages and view data in heatmaps. Want to track user clicks and use this data to build personalized in-app experiences without writing any code? A click tracker usually displays this data in a graphic, heatmaps , or video recording of your users’ session. Try Userpilot. Get a demo. In-app guidance.

Software Review 102

Software Review Software Scale User Experience 102

SaaStr

JUNE 10, 2021

So you do automation by software, you have a SaaS platform that automates work and it’s much easier, customer is happy, you store the data, customer is happy. You most likely are linking to external sources of data, external software packages that you embed in the product and turn into what you’re delivering to the customers.

Outsourcing Services 155

Outsourcing Services Marketplace as a Service Outsourced Development Scale 155

User Pilot

MAY 16, 2023

Once we’ve got the figures to benchmark against, let’s try to find the value metrics for your company. Track product usage patterns of different segments Another way to generate ideas for value metrics is by looking at product usage data. How to set the right value metrics for your SaaS business? Start with surveys.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

User Pilot

SEPTEMBER 1, 2024

Freemium pricing You can choose the right pricing model for your SaaS company by understanding your target market , analyzing your competition, A/B testing pricing models, and iterating based on data. For example, a customer who subscribes to a 5GB monthly cellphone data plan will have to pay more if they exceed this limit.

Pricing 104

Pricing Strategy SaaS Scale 104

User Pilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. TL;DR Product research tools are platforms used by product managers to gather, analyze, and interpret data related to their products and user behavior. Qualtrics.

Strategy 104

Strategy Scale Outsourced Development Market Research 104

Neil Patel

DECEMBER 21, 2020

It is trusted for a wide range of use cases, including asset management, inspections, preventative maintenance, inventory management, and compliance. ServiceMax is trusted by organizations in a variety of industries. Limble CMMS starts at $40 per user per month.

Software Review 109

Software Review Software Mobile Scale 109

BetterCloud

JUNE 27, 2024

This makes it harder for unauthorized access and data breaches. Enhanced compliance and data security: Automation enforces security policies and access controls consistently across your SaaS landscape, minimizing the risk of data breaches and ensuring compliance with regulations.

Technical Review 52

Technical Review Cost optimization & reporting Systems Review Software Review 52

User Pilot

NOVEMBER 25, 2023

The particularly useful features include: You can track various user sessions and filter the data based on date range and other parameters. It’s also possible to export the data into a.CSV file or Google Sheets. You can segment users into different groups and filter all kinds of data for each segment. Analytics on Heap.

Retention 85

Retention Software Review Technical Review Scale 85

Sales Hacker

APRIL 1, 2025

Um, the goal was to bring all of those assets of Azure Modern Workplace, the business application side together, build a really powerful data set, um, all within that common data platform on Azure. It has the customer data, the interaction data that can feed the backend system. And, um, I made the jump. It was awesome. [00:39:00]

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

BetterCloud

SEPTEMBER 20, 2024

You can’t make the right software purchase decisions , meet license compliance requirements, and keep an up-to-date software inventory without knowing how employees use different software solutions in your company. All that is only possible when you capture and analyze software usage tracking data.

Software 52

Software compliance Operational efficiency. Benchmarks 52