Chart Mogul

JANUARY 11, 2024

Access the most current SaaS performance benchmarks available on the market. At ChartMogul, we have a unique view of the SaaS industry’s performance based on aggregated and anonymized subscription data. Can you build these benchmarks right into your product?

Benchmarks 52

Benchmarks Marketing Social Media Subscription 52

How To Buy Saas

APRIL 5, 2024

Benchmarking, or bounce rate averages industry, provides invaluable data that can help companies identify areas for improvement and implement best practices. Lack of trust in payment security and data privacy. Benefits of Benchmarking Bounce Rates Benchmarking failure rates in the e-commerce industry offer many benefits.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

Tom Tunguz

NOVEMBER 18, 2021

The software provides safety, video based coaching, dispatch productivity, and logistics efficiency by instrumenting vehicles and other assets with video and telematics (systems that send data to computers for analysis.) Estimated metrics using company data, but not reported by the company explicitly.

CTO Hire 342

CTO Hire CTO Coach Benchmarks Scale 342

Tom Tunguz

APRIL 28, 2020

How do you benchmark a sales organization in a time like this? Using data across 10m telephone calls, Jim highlights how the coronavirus is changing sales team performance. This is one of the questions that Jim Benton, CEO of Chorus.ai, answers every day in his Daily Briefings. Here are some of the highlights from my reading.

Benchmarks 160

Benchmarks Sales Hiring Sales Data 160

OPEXEngine

DECEMBER 13, 2022

In these discussions, lots of conventional wisdom is shared, backed up by “benchmarks” that came from an investor, a conference, or another industry source. That’s because benchmarks need to fit the business model and require context in order to be applied in a relevant way. Companies with an equivalent retention rate.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

FastSpring

APRIL 26, 2022

In part one, we cover benchmarks and common churn formulas. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part I: SaaS Churn Benchmarks. When we set churn benchmarks for SaaS companies, there’s so much to consider.

Benchmarks 114

Benchmarks Churn Payments SaaS Payments 114

User Pilot

AUGUST 10, 2023

Benchmarking this crucial metric against your industry helps you assess your standing relative to your competition. In this article, we’ll delve into the ins and outs of CAC, its industry-specific benchmarks, and the proven practices to improve it. Ideally, the CAC should be around 1/3 or 1/4 of the LTV.

Acquisition 96

Acquisition Benchmarks Customer Lifetime Value B2B 96

Chart Mogul

MAY 24, 2023

I couldn’t be more excited to launch the 2nd edition of the ChartMogul SaaS Benchmarks Report. In this report, we analyze anonymized and aggregated data from over 2,100 SaaS businesses to bring you the latest SaaS benchmarks and growth trends. We share all our learnings and benchmarks in the full report.

Benchmarks 52

Benchmarks SaaS PayPal Retention 52

Unbounce

APRIL 15, 2021

That’s where industry benchmarks come in—and that’s why we’re thrilled to bring you a fresh (and free) Conversion Benchmark Report for 2021. Introducing the 2021 Conversion Benchmark Report. We found this reduces the impact of outliers (like pages that convert five times better than the rest) on the final benchmarks.

Benchmarks 145

Benchmarks Machine Learning Artificial Intelligence AI Search 145

Chart Mogul

MARCH 1, 2023

See chapter 2 in the report to learn more about net retention benchmarks. When benchmarking, always keep the stage of your business in mind. Download the ChartMogul SaaS Retention Report These insights only scratch the surface – there’s a lot more data and charts for you to explore! In contrast, 41.1%

Benchmarks 98

Benchmarks Retention B2C Business 98

Chart Mogul

JULY 6, 2023

We’ll also share the latest benchmarks on negative churn among SaaS businesses. Benchmark your churn metrics against 2100+ SaaS businesses How negative churn causes explosive growth How to achieve net negative revenue churn What is churn? If you want, you can learn more about churn basics and benchmarks on our blog.

Benchmarks 52

Benchmarks Churn SaaS Customer Lifetime Value 52

ChurnZero

MARCH 23, 2023

Yet, many teams fall well below industry benchmarks. Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size.

Headcount 52

Headcount Benchmarks Customer Success Scale 52

ChurnZero

MARCH 23, 2023

Yet, many teams fall well below industry benchmarks. Customer Success benchmark: headcount How many people should be on a Customer Success team? However, we are using common benchmarks of one CSM per $1M in revenue, or one CSM per $2M in revenue for companies with mature or scaled Customer Success departments to assess team size.

Headcount 52

Headcount Benchmarks Customer Success Scale 52

Clouded Judgement

APRIL 11, 2024

In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. This is the data point shown for Q4 ‘23. this quarter.

Cloud 177

Cloud Software Azure AWS 177

SaaStr

DECEMBER 13, 2023

Someone could present the data here, stand up, and say we had a good quarter. 13: Mis-benchmarking. Some benchmarks are highly biased. Instead, benchmark by aspiration. This is someone selecting and twisting the data to justify prior conclusions. The data will eventually confess anything if we’re determined enough.

Metrics 279

Metrics Benchmarks Sales Hiring SaaS 279

User Pilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

Data 98

Data Strategy Marketing Software Review 98

Tom Tunguz

DECEMBER 10, 2023

The future of LLM evaluations resembles software testing more than benchmarks. Machine learning benchmarks like those published by Google for Gemini2 last week , or precision and recall for classifying dog & cat photos, or the BLEU score for measuring machine translation provide a high-level comparison of relative model performance.

Artificial Intelligence 226

Artificial Intelligence Machine Learning Benchmarks Software 226

Chart Mogul

MARCH 22, 2022

Benchmarking MRR Movements by MRR Band s. MRR Added Benchmarks. We analyzed, aggregated and anonymized data from ChartMogul to find out how MRR movements split up across these three sub-components. MRR Lost Benchmarks. Benchmarking MRR Movements by ARPA Band s. MRR Added Benchmarks by ARPA Bands.

Benchmarks 52

Benchmarks Churn Startup Revenue 52

Tom Tunguz

SEPTEMBER 1, 2021

The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. Amplitude, a leading provider of web analytics, filed their S-1 earlier this week. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers.

Metrics 219

Metrics Benchmarks PayPal Enterprise 219

Tom Tunguz

AUGUST 26, 2023

Klaviyo is a customer data platform company which ingests marketing data & empowers their customers to automate their marketing with data & AI. It’s a marvel of business with strong growth, great efficiency & the potential to reignite interest in SaaS IPOs.

Benchmarks 156

Benchmarks Venture Capital Marketing SMB 156

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

OpenView Labs

SEPTEMBER 23, 2019

The most popular visualization of SaaS valuation data has revenue multiple plotted against growth (see the left-hand chart below). Benchmarks are the only check on whether or not a business is generating efficient growth. How Do I Know What My Benchmarks Are? You have your peer benchmark set. Horizontal).

Benchmarks 40

Benchmarks Data SaaS Scale 40

Baremetrics

MARCH 23, 2021

When looking at metrics and benchmarks for SaaS companies , the quality of their landing page is a big part of what starts people moving down the sales funnel. Other concerns affect these rates of conversion as well and studying all of them with the proper benchmarks in place; makes it easier for every company to succeed.

Benchmarks 75

Benchmarks SaaS Social Media Sales Funnel 75

Tom Tunguz

JANUARY 4, 2019

But the average MRR has increased substantially from the last time I analyzed the data. The usual caveats to this data analysis apply. These figures are larger than I expected. To be fair, 22% of companies raised at $0 in ARR. note I’m switching from median to average here).

Benchmarks 237

Benchmarks Startup SaaS Data Analysis 237

SaaStr

JANUARY 26, 2024

There’s plenty of good data in there and it’s worth a read. To me, that’s the best use of this data. A related post here: Dear SaaStr: What’s a Good Benchmark for B2B Sales Cycles? So Vendr has their latest SaaS Buyer Report out here. One metric I wanted to highlight. Bigger deals take longer.

SaaS 247

SaaS Benchmarks B2B Metrics 247

Tom Tunguz

AUGUST 26, 2023

Klayviyo is a customer data platform company which ingests marketing data & empowers their customers to automate their marketing with data & AI. It’s a marvel of business with strong growth, great efficiency & the potential to reignite interest in SaaS IPOs.

Benchmarks 142

Benchmarks Venture Capital Marketing SMB 142

The Angel VC

OCTOBER 12, 2014

While we have quite a lot of data from our SaaS portfolio companies and from SaaS startups pitching to us (which I'll be happy to share, in aggregated form, in another post), I thought it would be good to increase our sample size by asking a larger number of SaaS startups to provide us with some key metrics: SaaS metrics benchmarking survey If you're (..)

Benchmarks 125

Benchmarks Startup SaaS Churn 125

User Pilot

NOVEMBER 26, 2023

In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages.

Data 105

Data SaaS Trends Churn 105

User Pilot

NOVEMBER 27, 2023

Ways to analyze churn and improve retention rates based on the data. There are several ways you can gather and analyze churn and retention data; through methods such as cohort analysis , retention tables, path analysis , and feedback tools. In conclusion, it’s important to track both if you want comprehensive data.

Churn 102

Churn Retention Benchmarks Customer Lifetime Value 102

Chaotic Flow

NOVEMBER 11, 2014

As many of you may know, Trish Bertuzzi and the folks over at the Bridge Group publish a lot of great stuff on Inside Sales strategy and operations, including inside sales compensation benchmarks, lead development rep best practices, outbound selling strategies, and on an on.

Benchmarks 125

Benchmarks Compensation Sales SaaS 125

OPEXEngine

JUNE 14, 2022

BOSTON, June 13, 2022 – OPEXEngine, the world’s leading SaaS benchmarking platform, today launches its new R&D benchmarks solution. The benchmarks help technology executives invest in R&D with more confidence by comparing their own costs and performance with similar organizations.

Technical Review 45

Technical Review Benchmarks Outsourcing Services Development Team Review 45

Tom Tunguz

NOVEMBER 3, 2021

Before, most investors used forward ARR multiples to value companies, but recently, the 100x multiple seems to be a benchmark for SaaS companies raising rounds. Let’s look at the data. Third, there’s a power law shape to both data sets. Regardless, the 100x ARR multiple seems to be a benchmark in the industry today.

Benchmarks 346

Benchmarks Startup Metrics Revenue 346

SaaStr

MARCH 27, 2023

Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. We all know which companies are “the best,” but we don’t always take a real look into what keeps them at the top.

SaaS Payments 191

SaaS Payments Technical Review Software Review Venture Capital 191

OpenView Labs

NOVEMBER 30, 2021

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . The new data reveals a similar picture for private SaaS startups. . Your customers can be a goldmine of data that prospects are craving; too many orgs are sleeping on this data.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Clouded Judgement

AUGUST 25, 2023

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. ” “Data Layer. ” “Data Layer.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246