Intercom, Inc.

FEBRUARY 26, 2018

Whether it’s selling ads or storing data, The Four have become the nerve center of businesses all across the world and therefore take a cut from almost every business, regardless of whether it’s winning or losing its own particular battle for market share. In past lives I’ve been a soldier for two of The Four, Amazon and Facebook).

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Scytale

JANUARY 9, 2024

Your SOC 2 Type II report will prove that your company’s data management practices meet the relevant SOC 2 criteria and requirements over a specific historical period. Leadership and management also state that they did not omit anything pertinent to the system from their customers.

compliance 52

compliance Software Review Systems Review Technical Review 52

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 101

Cloud Scale AWS Machine Learning 101

SaaStr

DECEMBER 14, 2021

Kazuki Ohta, CEO & Founder at Treasure Data, shares his company’s story of how pivoting at the right time saved their business and accelerated their growth to $100 million ARR. When it launched in 2011, Treasure Data’s positioning was a Hadoop-based big data warehouse in the cloud. The Platform: $0 – $5 Million ARR.

Sales Hiring 279

Sales Hiring Data AWS Leadership 279

Intercom, Inc.

OCTOBER 14, 2019

Third-party review sites like G2 , research firms like Gartner, and discussions on social media give customers direct access to both data-driven and anecdotal information about products, enabling them to make better purchasing decisions. This is largely due to a couple factors: Software buyers are more educated than ever before.

Software Review 162

Software Review AWS Social Media Machine Learning 162

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And that company grew very quickly. They can make donations for those charities.

Software Review 183

Software Review Scale Technical Review SaaS 183

Audacix

JULY 18, 2022

Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface. If you like making data-driven decisions, then this fact should make this best-practice a no-brainer for you to implement: Idea 9.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Sales Hacker

AUGUST 7, 2020

A recent study analyzed data from thousands of events over a five year period and found that approximately 70% of professional event speakers are male. Leadership. Leadership. The Exceptional Leadership Institute for Women. Amazon Web Services (AWS). Energy Data Strategist. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. Customers’ data architectures today are an incredible mess with massive amounts of legacy. Of course, we all know how that turned out. Is there a big Total Addressable Market? It was inevitable.

Scale 211

Scale Scaling AWS Sales Hiring 211

SaaStr

AUGUST 8, 2023

Accountants are responsible for ensuring the company has clean financial statements and data. The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling.

Scale 186

Scale Finance Outsourcing Services Sales Recruiting 186

SaaStr

OCTOBER 15, 2019

So when we were selling to small businesses, they were able to look at all their data in a pretty raw format and understand how they were doing, if they were complying with regulations. Another reason that you really need to take a data driven approach is to be able to target more precisely. Lauren A.:

Underperforming Technical Team 159

Underperforming Technical Team Sales Hiring compliance SMB 159

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

Audacix

AUGUST 11, 2023

Table Of Contents India's Digital Personal Data Protection Bill, 2023, (DPDPB) is going to force IT decision makers like you to completely rethink how your organisation collects, processes, stores and secures customer, vendor, employee and partner data.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

SaaStr

MAY 23, 2019

At Aster Data, which is big data, Granular, AgTech SaaS, Nuxeo content management, Alation data catalogs. ” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. But leadership is about doing the right things. ” I couldn’t believe it.

Sales Hiring 121

Sales Hiring Underperforming Technical Team Scale Startup 121

Sylvia Ng

FEBRUARY 17, 2016

Data-driven. Intuitive understanding of how to manipulate, analyze and interpret highly complex data. Experience with data pipelines, warehousing and reporting systems. Ability to prioritize data-driven decisions and courses of action. Understand the difference between data, metrics, and KPIs. Self motivated.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. ” I’m like, that sounds awful. ” So we want to own it and be able to work with sales and sort of a servant leadership perspective, put them in a position to prospect. And every vendor was just staring at each other like the world’s dead.

Sales Hiring 206

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 206

Sales Hacker

OCTOBER 6, 2023

Get your leadership team together, re-evaluate each juncture in your GTM process from customer discovery to upsell, and re-imagine a better way to engage your customers using these new advancements in AI. Enterprises want to know that their data isn’t being used to train models; these startups cater to that need.

Artificial Intelligence 91

Artificial Intelligence AI Generative AI Blockchain 91

SaaStr

APRIL 24, 2020

327: John Mellor is Chief Strategy Officer @ Domo, the company that allows you to leverage BI at scale to empower your team with data. How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? John Mellor: Adobe was a great experience.

Scale 215

Scale Leadership Strategy Technology 215

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). Siddhartha is a host of one of the top 15 Business podcasts in Asia named 100x Entrepreneur.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

SaaStr

SEPTEMBER 28, 2023

If you go back 10-15 years, when people ask about build vs. buy for the long-term, people would consider building their own data center if they were spending $100k/month on AWS. Today, companies spend over $10M/month on AWS — companies like Lyft, Pinterest, and Stripe.

Enterprise readiness 239

Enterprise readiness Payment Solutions Enterprise Payments 239

SaaStr

SEPTEMBER 12, 2019

I actually enjoy doing my expense reports now, but expense reporting prior to Expensify was just awful. And if you do attribution data, well you can actually find this out. A guy stole like a few million dollars from them through invoicing because their system was so bad. So, focus on the user. The point there is Expensify.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Obviously that’s not really so relevant today. What kind of role do you think the rise of the public has paid?

Cloud 193

Cloud Sales Recruiting Scale AWS 193

Sales Hacker

SEPTEMBER 14, 2021

Everything is backed up by data pulled from Outreach processes and customer base. Our private membership connects you with a network of thousands of like-minded peers and resources, where you can tap into leadership opportunities, training, mentoring, and other services made for high-growth leaders like you. Head to Outreach.IO/onOutreach

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. People buy from people – who can analyze big data. She is a Speaker and Hostess for LinkedIn Live.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

ChurnZero

SEPTEMBER 30, 2021

As your Customer Success team grows, it becomes necessary to set up an infrastructure around your data, processes, people, and systems to better enable your team – and that’s where Customer Success Operations comes in. For example, I think of AWS. Then, I hired a designer to be on that team, and then a data analyst.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

Sales Hacker

SEPTEMBER 29, 2020

Regie uses AI to create inbound, outbound, and even follow-up sales campaigns faster using over a billion rows of performance data across 75 industries. Or which contracts say you can move this customer’s data to another infrastructure provider? So yeah, I mean, that’s exactly right.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

DECEMBER 13, 2019

So for simplicity sake it’s owning business infrastructure, application, and now the role has evolved into owning aspects of data. And what that has resulted in is that you have CIOs and their leadership teams are basically involved in architecting systems across the company and what those basically mean.

Technical Advisors 166

Technical Advisors Scale Technical Review Payment Solutions 166

SaaStr

OCTOBER 17, 2019

We’ve close to 3,000 server distributed in more than 70 data centers and we are between 200 and 300 billion API call amounts. Like we distribute the data by a factor of three to make sure like we have some high availability. So we have one API, it’s crucial data. We then flip the company to the US.

Scale 125

Scale Scaling CTO Hire Part-Time VPE 125

SaaStr

OCTOBER 16, 2020

Twitter was a very data-driven company and one of the things that appealed to me most about going to Slack… And Slack was much smaller at the time. I really do love pouring over the data. And so I think for Balsa, will be a mix of data-driven and vision-driven. I think Twitter was 4,000 people on Slack was about 250.

CTO Coach 174

CTO Coach Sales Hiring Software Review CTO Hire 174

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. Second team there worked on data engineering.

Engineering 144

Engineering Part-Time VPE Sales Hiring Scale 144

BetterCloud

MARCH 31, 2020

How easy is it to get data in (or out)? If it’s hosted on AWS and some AWS AZs go down, do they have continuity built in? Do they have a policy about data retention/deletion? What is the support SLA? Is there an option to buy a premium support package, if we want it? How reliable is the application? If so, what is it?

SaaS 59

SaaS AWS Software Review Systems Review 59

OpenView Labs

MARCH 7, 2019

So, this started, it was a nine-year slog actually, and it started not with the CIO or the CTO, it started with the CEO and then started with a technology vision- we’re going to go to the cloud and shut down our data centers. It’s about negotiation, presentation skills, leadership styles, corporate finance. Peter: We did.

Cloud 60

Cloud New CTO Transportation CTO 60

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Transcript of Episode 374: Henry Schuck: Every company big and small is realizing that high quality data is a necessity to go to market. We have data scientists who are embedded into our go to market motion. It is staggering. ” Jason Lemkin: Yeah.

Sales Hiring 163

Sales Hiring Scale Payments Cloud 163

Outseta

MAY 8, 2020

Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts. There’s an awful lot of nuance here and the devil is in the details.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Sales Hacker

OCTOBER 8, 2018

The secrets to effective leadership and management. They seamlessly integrate into your CRM, eliminating data entry for your reps, and providing you with greater visibility into your team’s performance through advanced reporting. Using a network of trusted peers to accelerate your development. We’re on iTunes. And on Stitcher.

Scale 65

Scale Sales Hiring Sales Recruiting CTO Hire 65

SaaStr

AUGUST 26, 2022

I’m going to get the numbers wrong, I think Amazon has 10,000 open positions out in AWS. Like ZoomInfo with Henry, they started off in a little segment of data around sales leads that no one else had good data on. I think Azure’s like 7,000, Google. I think hiring is harder than ever.

Sales Hiring 219

Sales Hiring Scale Sales Recruiting Scaling 219

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” Data Sales. That’s data-selling in action. Many companies selling digital goods and services could not exist without core underlying data assets.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40