Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

Underperforming Technical Team 122

Underperforming Technical Team Benchmarks CTO Hire New CTO 122

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world.

AI 82

AI Revenue Scale ChatGPT 82

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. We sketched out a few AI-powered features we thought could be useful, went into production, and put a beta version in front of 160 customers. How are you? What have you learned?

Generative AI 129

Generative AI AI Search AI ChatGPT 129

How To Buy Saas

APRIL 24, 2024

In today’s moving software development arena the DevOps movement stands out as a game changer bridging the gap, between development and operations teams. With the rise of cloud computing DevOps has gained a partner that has propelled its growth and reshaped the landscape of application development.

DevOps as a Service 40

DevOps as a Service Application Development Underperforming Technical Team Cloud 40

Tom Tunguz

JANUARY 23, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Machine Learning is a Secular Platform Change & a Growth Driver for Software The age of AI is upon us, and Microsoft is powering it. About 70% of commercial Office subscribers use Teams. Yesterday, Microsoft announced earnings.

Azure 234

Azure Underperforming Technical Team Machine Learning Artificial Intelligence 234

SaaStr

MAY 27, 2024

Lessons from the Best & Worst Deals (00:05:03) To succeed in today’s rapidly changing business landscape, startups need an ultra-committed binary team, especially two co-founders with an insane level of commitment. Venture capital can obscure churn by providing capital, making it harder to identify unsustainable businesses.

CTO Hire 207

CTO Hire Development Team Review Software Review Technical Review 207

Stax

JANUARY 3, 2024

In this blog, we will cover what your small business needs to consider when implementing self-checkout. Poor implementation of self-checkouts can add friction to the customer experience, so it’s important to design a tailored checkout strategy and smooth implementation. 9 Steps for Implementing Self-Checkout Step Summary 1.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Scytale

JUNE 12, 2024

The Role of Technology in Reshaping Security Compliance With the rapid development and integration of emerging technologies, the security landscape can utilize significant opportunities for innovation and efficiency. Need quick answers for questions relating to safeguarding data within AI systems? Let’s take a look.

compliance 52

compliance Technology Artificial Intelligence Blockchain 52

SaaStr

DECEMBER 29, 2022

We believe that in order for SaaS companies to unlock their next stage of growth, their financial operations tech stack must strike the right balance between flexibility, which allows them to pivot quickly in an ever-changing market, and complexity, which supports them as they scale their business, operations, and monetization strategies.

Scale 208

Scale Underperforming Technical Team B2B AI 208

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Let’s get right to it! What is Pendo?

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. Before conducting the survey this year, the expectation was that the napkin could look like this… “If you’re in AI, we’d give you money at any valuation.

AI 194

AI Underperforming Technical Team Cloud Strategy 194

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. Attract and develop talent and invest in supporting resources like onboarding, sales enablement, and sales engineering. It was the start of the wave of the cloud.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

User Pilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. You may want to learn who your top competitors are, their value proposition , and their weaknesses. Can you help me with a list of the top 3 competitors in this space, their value propositions, and their weaknesses? Cool, right?

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

How To Buy Saas

JUNE 14, 2024

By introducing visual testing into the application verification process, businesses may verify that their products satisfy user expectations while avoiding the negative implications of a poorly designed user interface. Many prominent corporations realize the value of automated visual testing and have specialized teams for the task.

Mobile 40

Mobile Underperforming Technical Team User Experience Web Development 40

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "AI-developed content can’t touch it [original research] on quality and value for a B2B audience," she says. 

B2B 120

B2B Technical Advisors SaaS Payments Underperforming Technical Team 120

User Pilot

JUNE 12, 2024

TL;DR A product manager (PM) is a professional who identifies customer needs and defines what a successful product looks like to the broader business objectives. Empower your team : A great product manager empowers their team by delegating decision-making responsibilities. Let’s get started!

Management 52

Management Underperforming Technical Team Scale Leadership 52

Intercom, Inc.

AUGUST 13, 2019

Voice recognition technology has improved, AI solutions can interpret customer feedback, and chatbots have started to answer the questions they receive, not just pass them off to a human. As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them.

Underperforming Technical Team 279

Underperforming Technical Team Customer Support AI Headcount 279

User Pilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's one way to explain the term. Why is user engagement important?

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. 40% of businesses did not meet revenue targets in 2020. 70% of businesses claim that social referrals convert faster than any other type of lead.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

Unbounce

JUNE 24, 2020

While new AI products are surely on the horizon— self-driving cars are coming any day now, possibly, maybe— AI’s most dramatic effects on your job today lies in adding new features across the tools that you’re already using. But, one day soon, you’ll marvel at all the things AI sneakily helped pull off your plate.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Intercom, Inc.

SEPTEMBER 9, 2022

The tech landscape is changing, the business applications are (potentially) game-changing, and, spoiler alert, Fergal very much believes the hype. AI has been quite overhyped in the past. ML teams tend to invest a fair share of resources in research that never ships. It feels like the AI hype machine is once again in overdrive.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Developers tend to overcomplicate code when they don’t have enough experience or want to show off their skills. Poor prioritization and external pressure are also common causes. Book the demo!

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. Dan holds an MBA from the Haas School of Business at Berkeley. How AI & ML are impacting the future of sales. How to develop your frontline managers [15:54]. What You’ll Learn.

AI Search 74

AI Search AI Sales Hiring Scale 74

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. Application SaaS has matured and increasingly there are fewer niches available to build large businesses. In return, they will spend a certain number of hours per month with your team. Learnings on GTM.

Scale 212

Scale Sales Hiring Cybersecurity Underperforming Technical Team 212

Audacix

MAY 11, 2023

A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. You might end up building a whole team in-house to support the open source tool of your choice, which, one would think, defeats the purpose of going open source in the first place?

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

User Pilot

JANUARY 29, 2023

Poor SaaS product experience like this dissuades customers from the product, driving them to your customer support team or your competitors. Userpilot: in-depth product education through Product Adoption school Userpilot is a product growth tool that helps product teams deliver personalized in-app user experiences.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

Sales Hacker

SEPTEMBER 15, 2022

In these challenging economic times, business as usual has been anything but – and like many sectors, B2B sales is in the midst of transition. Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. 29% cited insufficient sales decks.

Scale 99

Scale Technical Review Development Team Review Underperforming Technical Team 99

Sales Hacker

NOVEMBER 21, 2019

Companies that prepare for and embrace the changes AI brings will thrive. Sales is traditionally a people-to-people business, but technologies like artificial intelligence are making expert sellers rethink the balance between human and machine. The potential future of AI for sales. How you can use AI today.

AI Search 85

AI Search Scale AI Artificial Intelligence 85

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Strategy 104

Strategy Underperforming Technical Team User Experience SaaS 104

User Pilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Armed with such insights , teams can better prioritize product initiatives to deliver more customer value faster.

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

User Pilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. The thing is, users don’t need the majority of features that product teams build.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

Buffer Resources

OCTOBER 24, 2023

I never thought I’d own a business.   Agencies that were good at providing technical assistance or managing paid channels left clients, like my employers and other businesses we worked with, hanging when it came to content strategy and development.    Don’t neglect your own business.

Outsourcing Services 117

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 117

SaaStr

JUNE 13, 2024

Earlier this month, Gong’s CEO and Co-Founder Amit Bendov sat down with SaaStr Founder and CEO Jason Lemkin at SaaStr Europa 2024 to talk about all things AI and the lessons learned while scaling to billions. Back in 2015, Google AI beat the world chess champion easily. AI was starting to diagnose diseases better than doctors.

Scale 220

Scale AI Sales Underperforming Technical Team 220

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. What is digital analytics?

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. What is digital analytics?

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. What is digital analytics?

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52