Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world.

AI 78

AI Revenue Scale ChatGPT 78

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. We sketched out a few AI-powered features we thought could be useful, went into production, and put a beta version in front of 160 customers. What have you learned? Fergal: Right.

Generative AI 129

Generative AI AI Search AI ChatGPT 129

Tom Tunguz

JANUARY 23, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Machine Learning is a Secular Platform Change & a Growth Driver for Software The age of AI is upon us, and Microsoft is powering it. About 70% of commercial Office subscribers use Teams. Yesterday, Microsoft announced earnings.

Azure 246

Azure Underperforming Technical Team Machine Learning Artificial Intelligence 246

User Pilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Marty Cagan is a popular name in the product management world. Who is Marty Cagan?

Management 87

Management Underperforming Technical Team Innovation Generative AI 87

SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. Before conducting the survey this year, the expectation was that the napkin could look like this… “If you’re in AI, we’d give you money at any valuation.

AI 194

AI Underperforming Technical Team Cloud Strategy 194

SaaStr

DECEMBER 29, 2022

With Merge’s Unified API, developers integrate just once and give their customers access to over 150 HR Information Systems (HRIS), Applicant Tracking Systems (ATS), Accounting, Ticketing, and CRM integrations. Empower your inside sales team by automating the hardest parts of outbound calling. Instant live customer conversations!

Scale 210

Scale Underperforming Technical Team B2B AI 210

User Pilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. You may want to learn who your top competitors are, their value proposition , and their weaknesses. Can you help me with a list of the top 3 competitors in this space, their value propositions, and their weaknesses? Cool, right?

ChatGPT 90

ChatGPT Management Underperforming Technical Team Technical Review 90

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. In short, the feature allows teams to collect and prioritize feature requests at scale.

Underperforming Technical Team 81

Underperforming Technical Team AI Scale Onboarding 81

User Pilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events.

Underperforming Technical Team 81

Underperforming Technical Team Scale Interviewing Social Media 81

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 91

Underperforming Technical Team Marketing Market Research Outsourced Development 91

User Pilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. Your ability to engage users is evidence that you understand both your user preferences , needs, and pain points and the weak spots of your product experience. Userpilot AI writing assistant in action. User churn rate.

Engagement 94

Engagement Metrics Underperforming Technical Team Scale 94

Intercom, Inc.

AUGUST 13, 2019

Voice recognition technology has improved, AI solutions can interpret customer feedback, and chatbots have started to answer the questions they receive, not just pass them off to a human. As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them.

Underperforming Technical Team 279

Underperforming Technical Team Customer Support AI Headcount 279

Intercom, Inc.

SEPTEMBER 9, 2022

AI has been quite overhyped in the past. ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. What’s up? The rise of neural networks.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Sales teams that invest in remote selling and sales intelligence tools will continue to outperform their peers. READ THIS: Selling From Home?

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

Unbounce

JUNE 24, 2020

While new AI products are surely on the horizon— self-driving cars are coming any day now, possibly, maybe— AI’s most dramatic effects on your job today lies in adding new features across the tools that you’re already using. But, one day soon, you’ll marvel at all the things AI sneakily helped pull off your plate.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "  B2B brands can follow Dock’s lead by reaching out to their customers and internal teams to find experts who might want to showcase their points of view.

B2B 111

B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

User Pilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Armed with such insights , teams can better prioritize product initiatives to deliver more customer value faster.

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How AI & ML are impacting the future of sales. How to develop your frontline managers [15:54]. AI will not be replacing SDRs/BDRs [29:13]. How to develop your frontline managers.

AI Search 72

AI Search AI Sales Hiring Scale 72

Audacix

MAY 11, 2023

A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. You might end up building a whole team in-house to support the open source tool of your choice, which, one would think, defeats the purpose of going open source in the first place?

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Proximity to customers helps too.

Scale 214

Scale Sales Hiring Cybersecurity Underperforming Technical Team 214

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Developers tend to overcomplicate code when they don’t have enough experience or want to show off their skills. Poor prioritization and external pressure are also common causes. Book the demo!

Underperforming Technical Team 89

Underperforming Technical Team Management Interviewing Scale 89

Sales Hacker

NOVEMBER 21, 2019

Companies that prepare for and embrace the changes AI brings will thrive. So, what does the short-term future of AI for sales look like, and how can you begin using AI to beat the competition ? The potential future of AI for sales. How you can use AI today. The Potential Future of AI for Sales.

AI Search 83

AI Search Scale AI Artificial Intelligence 83

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. Recent Gartner research suggests that 75% of B2B sales organizations will adopt AI tools by 2025 to better analyze data and further develop best practices. . The bottom line.

Scale 96

Scale Technical Review Development Team Review Underperforming Technical Team 96

User Pilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. AI analytics. Userpilot's artificial intelligence empowers teams and product managers who don't have a formal background in data science or statistics. Path analysis.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JANUARY 15, 2024

Develop a brand voice that resonates with users. Make UX writing easier for yourself by using AI writing assistants. If you’re looking to use AI to help create UX microcopies, try Userpilot. Get the demo to see how our team can help! Use AI to create your UX microcopy with Userpilot. What is UX writing?

AI 84

AI User Experience Underperforming Technical Team Sales Funnel 84

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Payment Solutions 84

Payment Solutions Payments Payment Services SaaS Payments 84

Sales Hacker

AUGUST 11, 2023

Ang McManamon is a tenured sales leader who puts culture first, helps build high performing SaaS teams, and executes with urgency across all areas of an organization. She is currently the VP of Sales at Crunchbase, where she leads a high growth team out of New York City. What does the early build for a strong sales team look like?

Scale 63

Scale Leadership Sales Hiring Sales 63

Sales Hacker

NOVEMBER 17, 2020

This gives sales teams a big opportunity to fill that gap and build a long term relationship. According to TOPO’s 2019 Sales Development Benchmark Report , best-in-class SDRs generate $415k in pipeline per rep every month. Many people forget that selling is a team sport, especially where BDRs are concerned.

Engagement 97

Engagement Underperforming Technical Team Machine Learning Artificial Intelligence 97

User Pilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Scale 89

Scale Underperforming Technical Team Sales Recruiting Software Review 89

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Andreessen Horowitz

FEBRUARY 28, 2024

For example, image generation often is slow and clunky to control, resolution can be poor, and it’s been incredibly difficult to add correct text to the images. The release of the latest Ideogram.ai model (1.0) is a massive step forward for image models.

Investment 110

Investment Underperforming Technical Team Innovation User Experience 110

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Strategy 85

Strategy Underperforming Technical Team User Experience SaaS 85

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93