SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll explain Jason’s take on the recent market fluctuations, highlighting major deals that shaped investment patterns and their effects on valuation trends.

Venture Capital 226

Venture Capital Scale Technical Review Software Review 226

SaaStr

MARCH 7, 2023

PST, to unveil the data behind effective scaling. Pepper shares that ICONIQ, a venture capital firm with $10B under management, made fewer investments last year than ever before. It was a tough growth environment, but it feels like it’s changing in 2023. What are companies doing today to scale efficiently?

Outsourcing Services 161

Outsourcing Services Scaling Venture Capital Forecasting 161

SaaStr

MAY 26, 2023

Returning for its 4rd year, a record number of VCs will attend SaaStr Europa who are actively looking for new investments and on the hunt for soon-to-be Unicorns to add to their portfolios. From the Founding Partners, Managing Directors, and big-name global SaaS VCs — everyone who invests in SaaS has a presence at SaaStr Europa.

Investment 205

Investment Innovation Cloud Technology 205

SaaStr

OCTOBER 20, 2022

In my own portfolio , more of my investments had a record month in October than a rough month. They aren’t perfect, but given how many CIOs they interview — over 2,200 for this survey — they’re one of my favorite sources for what’s happening in 2023. to $880 Billion in 2023 appeared first on SaaStr.

Forecasting 252

Forecasting Artificial Intelligence Software Business 252

SaaStr

OCTOBER 12, 2023

Harry Stebbings of 20VC was kind enough to have us back on the latest VC Roundtable with 2 of the very, very best in growth / late-stage investing — the leaders of Insight Partners and Technology Crossover Ventures. They’ve led later stage investments in the best in SaaS and Cloud. And Where is Growth Investing?

Investment 241

Investment AI Cloud Scale 241

SaaStr

FEBRUARY 2, 2023

In February 2023, we’re heading to Singapore for our first APAC event and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! At SaaStr, our partners are an integral part of our events.

Cloud spend optimization 219

Cloud spend optimization AWS Scale compliance 219

SaaStr

OCTOBER 13, 2022

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Grab tickets here. .

GCP(Google Cloud Platform) 202

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 202

SaaStr

SEPTEMBER 29, 2023

Many of you are familiar with this visual, most likely created by an investment firm. Any startup in any reasonable category likely has dozens of competitors, and Altman believes the best strategy to compete in 2023 and beyond is multi-product. You have to keep investing in the new product while getting back to the current product.

Scale 242

Scale Scaling Startup Sales Hiring 242

SaaStr

DECEMBER 26, 2023

Almost Everyone’s Gotten Radically More Efficient in SaaS That’s a good metric to think about at scale now. In part, because unicorn rounds have evaporated in SaaS (outside of some AI outliers), everyone just has to be cash-flow positive at scale. But what does it mean in practice, when you are well before the IPO stage?

Venture Capital 286

Venture Capital Scaling AI Investment 286

SaaStr

JANUARY 31, 2024

at that scale, with 1,900 $1m+ customers. If you'd just invested in ServiceNow's IPO You'd be up 3,094.02%!! You can see below, “RPO” — contracts that are signed but not yet fully delivered — stayed strong through 2022 and 2023 and actually accelerated during the end of 2023.

Enterprise 281

Enterprise Scaling Churn Engineering 281

SaaStr

DECEMBER 20, 2023

They were $1.7B+ ARR in October , so let’s call it close to $2B at the end of the year, growing 40%+ at that scale –and profitable! (or jasonlk) December 19, 2023 5 Interesting Learnings: #1. 300 Employees Working on AI Not a surprise, but interesting to see the scale of investment here. #5.

AWS 264

AWS B2C Scaling AI 264

Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI. Plus, industry experts agree.

Software Review 112

Software Review Scale Customer Success Innovation 112

Sales Hacker

SEPTEMBER 29, 2023

Over the past year, we’ve had tons of founders ask where they should be prioritizing their marketing dollars and resources considering the wild economic year that 2023 has unfolded as. The annual Gartner 2023 CMO Spend and Strategy Survey was conducted in March and April 2023. Thanks for reading The GTM Newsletter!

Scale 100

Scale Marketing AI Search ChatGPT 100

SaaStr

JANUARY 9, 2023

So 2023 is a whole near world in venture. So far, things aren’t any better in 2023. Everyone now has a thesis for investing in 2023. I’d roughly summarize as follows: Successful seed investors are planning to invest as usual, just looking for lower valuations. 2022 was sort of a tale of 2 worlds.

Investment 278

Investment Scaling SaaS Marketing 278

SaaStr

SEPTEMBER 27, 2023

As you finally begin to scale, you’ll have enough revenue to hire some great folks, but not enough to build very redundant teams. More here: From Initial Traction to Initial Scale (~$10M in ARR): The Hardest Phase. The simple fact is that to scale after $10m-$20m, you’ll need a lot of people. And tenacious at it.

Sales Recruiting 261

Sales Recruiting Sales Hiring Startup Scale 261

SaaStr

SEPTEMBER 17, 2023

SaaStr 684: A Deep Dive Into G2, The Power Of AI, Going Multi-Product, And The 2023 Ecosystem  4. LIVE from SaaStr Annual 2023 Stage A Masters: What The Top Founders Do Better to Scale Even Now with Y Combinator’s Managing Director Michael Siebel 3. The Next Best in About 5 Years.

Scale 227

Scale Management SMB AI 227

Chart Mogul

DECEMBER 22, 2022

We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. How to grow sustainably in 2023? Track how efficiently you’re bringing in new business.

Strategy 95

Strategy Scale Finance Acquisition 95

SaaStr

JANUARY 15, 2023

Half of You Are Giving No Raises for 2023. SaaStr 624: Investing and Venture Capital in 2023 with SaaStr Founder and CEO Jason Lemkin and Atrium Founder and CRO Pete Kazanjy. . Founder Confidential: The Secrets to Scaling with HubSpotchannel’s Founders and SaaStr’s CEO. But … You Still Gotta Grow.

Scale 238

Scale Venture Capital Sales Hiring Scaling 238

SaaStr

DECEMBER 21, 2022

No Downturn in 2022, and None Predicted for Now in 2023. Adobe was very bullish for 2023. Decades later, going into 2023, it’s the fastest growing division at Adobe, growing 24% currency adjusted at $2.4B And it proves just how long a life so many B2B products have — especially if you keep investing in them. #5.

Scale 269

Scale Cloud Subscription Payment Features 269

SaaStr

JULY 5, 2023

2022 Saw a Slowdown in Usage Growth, But 2023 Saw a Potential Bounce Back. The start of 2023 (FY ‘4) may have seen a partial bounce back, however. I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. Go long, invest long.

Scale 194

Scale cloud efficiency Cloud Business Model 194

Tom Tunguz

DECEMBER 31, 2023

We also see more ARR-based web3 businesses achieving scale. US VC investment falls from $275b in 2022 to $200b in 2023 & sustains at about $200-220b in 2024 as LP interest in venture attenuates after the euphoria in 2020 & 2021. The hangover from web3’s raucous 2022 extends into 2023. Score : 0.5. 3 KnowBe4 4.6

AI Search 224

AI Search AI Scale Headcount 224

Chart Mogul

DECEMBER 20, 2023

In January, venture capitalist Fred Wilson wrote “Surviving is thriving in 2023” and I think he couldn’t have been more right. SaaStr CEO Jason Lemkin referencing ChartMogul research in his opening keynote, SaaStr 2023 Our SaaS Retention Report exposed that companies with best-in-class retention grow at least 1.5

Scale 52

Scale Subscription Payment Features Benchmarks 52

SaaStr

AUGUST 30, 2023

When he came back to G2, his co-founder, Tim Handorf, had scaled the platform and got it to critical mass. Many investment banker pitches say that everyone is number one at something. It was a long, slow slog in the beginning, so much so that Abel built and sold SteelBrick to Salesforce during that time. Zero cost of sale.

AI Search 210

AI Search AI ChatGPT Scale 210

Valuize Consulting

DECEMBER 20, 2023

2023: A Year Of Accelerated Evolution In 2023, rapid technological innovation and shifting market dynamics have profoundly impacted B2B technology companies. Amidst this year of evolution, what was top of mind for B2B recurring revenue leaders in 2023? Watch Webinar 2. Watch Webinar 5.

Scale 52

Scale Operational efficiency. Customer Success Innovation 52

Neil Patel

DECEMBER 13, 2022

we wanted to know on a global scale what businesses of all sizes in all major industries (and for both B2B and B2C) are doing. 11% said they would maintain their SEO budget going into 2023. A staggering 98% said they would invest in AI tools in 2023. Which is true … it just takes longer to see results.

Marketing 144

Marketing AI Search Software Review Social Media 144

SaaStr

APRIL 19, 2024

He’s invested in startups as a VC since 2013 and has 10x his fund. You Need A Business Model with Economies of Scale As you’re trying to reverse engineer whether your business model makes sense, you have to look at your business model. Certain business models have economies of scale, and some don’t.

Engineering 256

Engineering Business Model Pricing Scaling 256

SaaStr

NOVEMBER 1, 2023

jasonlk) October 26, 2023 Pick your jaw off the floor while we dive in with 5+ Interesting Learnings: #1. Most SMB-focused businesses need shorter CACs to make the model wok, but with 111% NRR, Bill can invest at > 12 months here. Billion ARR in 2023. Like Most Others, Radically More Efficient in 2023 Than 2022.

Payment Services 299

Payment Services Payments SaaS Payments Payment Solutions 299

Clouded Judgement

APRIL 19, 2024

Their GAAP revenue grew 5% in 2023, and 29% in Q4 ‘23 YoY. Rubrik’s subscription ARR was $784m at the end of 2023 and growing 47% YoY. For context, full year GAAP revenue in 2023 was $628m. NTM revenue multiple for a business growing >40% (at significant scale) that is operating at roughly breakeven.

Cloud 141

Cloud Scale Subscription Payment Features 141

SaaStr

DECEMBER 21, 2023

What’s your most recent disclosed investment? What’s your sweet spot for investing — check size, stage, type of deal? What’s your sweet spot for investing — check size, stage, type of deal? Canvas Ventures manages $835 million in AUM, currently investing out of our third, $350 million fund.

Scale 236

Scale Venture Capital AI Generative AI 236

SaaStr

SEPTEMBER 2, 2023

Figure 5 comes from our 2023 SaaS Retention Benchmarks for Private B2B Companies and highlights the relationship between growth and retention. This relationship is a rare example of increasing returns from investment in upsells and cross-sells. This is a rare example of increasing returns from investment in upsells and cross-sells.

Startup 260

Startup SaaS SMB Banking 260

SaaStr

DECEMBER 18, 2023

It’s not a new issue but we are going to see a ton more of it in 2024, due to all the bridge rounds in 2023 What’s “Reserves Exhaustion”? Not the whole VC firm, but the specific fund that invested in you. It’s literally when a specific VC fund runs out of money. A lot more.

Startup 224

Startup Investment Scaling 224

SaaStr

DECEMBER 14, 2023

2024 may not be great, but for folks who are leaders in their categories, everyone likely will point to some quarter in 2023 as the low point. Everyone at scale can be cash flow positive if they want to be. To scale up sales, and get back to marketing again. It’s just math. Seat contractions and app layoffs are behind us.

Scale 264

Scale SaaS AI Innovation 264

SaaStr

NOVEMBER 13, 2023

Most VC investments do need to make money. There, even if most “logos” don’t make money, most of the dollars invested do need to make money. The 50% line is a big deal at every stage of investing, at least from seed to IPO. Most of your investing dollars do need to make money. Not every one, but on balance, most do.

Pricing 268

Pricing Investment Startup Data 268

SaaStr

JANUARY 12, 2024

Customer Success Is Vulnerable to Cuts Jason shared that he didn’t realize how vulnerable customer success was to cuts until 2023. So e ven if you had a hard 2023, there’s magic in this chart. This chart says never stop investing in customer success for real. As you scale, you hire less people and spend less money.

Sales Hiring 255

Sales Hiring Customer Success Scale AI 255

SaaStr

JANUARY 10, 2024

It’s still time to invest! Procore is still growing its customer count by a healthy 10% a year at scale. pic.twitter.com/4UtRZG53Sd — Tooey Courtemanche (@tooeyprocore) December 8, 2023 Not too shabby, Procore! That’s a ton of progress and a much more efficient business. growth slows more than planned). #3.

Scale 217

Scale Payment Services Payment Features Construction 217

SaaStr

DECEMBER 28, 2023

What’s your most recent disclosed investment? My most recent was a $4M seed round in Class Companion, announced in October 2023. What’s your sweet spot for investing — check size, stage, type of deal? We invest across all stages — seed, early venture, and growth, with a primary focus on early-stage.

Technical Review 216

Technical Review Software Review Payment Solutions Venture Capital 216

ChurnZero

NOVEMBER 11, 2022

Related: Which Customer Success best practices should you keep or let go in 2023? That number gets higher in larger companies, companies with larger Customer Success teams, and companies who have invested in a Customer Success platform. Which Customer Success best practices should you keep or let go in 2023? of companies.

Leadership 98

Leadership Trends Customer Success Investment 98