Andreessen Horowitz

MAY 26, 2020

Naturally, data science starts with the data, with a key challenge being the creation of accurate and highly reproducible data at scale. But data on its own are useless; it has to … The post Investing in insitro appeared first on Andreessen Horowitz. Drug design is fundamentally a data science problem. AI, machine & deep learning bio announcements big data CRISPR and gene editing drug development pharma therapeutics when science becomes engineering

Investment 50

Investment Scaling AI Engineering 50

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. But if you invest ten thousand fifty thousand or 100,000 a month, then you will get a lot and you will really experience the value of having that better interaction.

Scaling 138

Scaling Branding Onboarding Data Analysis 138

SaaStr

SEPTEMBER 8, 2020

Check out the session here: Algolia also summarized their Top 5 take-aways here , and below: Most SaaS founders start out the same way— armed with ample expertise of the technical details that go into a product and with limited experience of other aspects of scaling, such as sales.

Scaling 201

Scaling Business Travel Mobile 201

SaaStr

JULY 13, 2020

Q: What was your failed investment experience and where will you never invest funds again? I’ve made about 30 material investments. Most have been successful, but of course not all have and I’ve been reflecting on the ones that didn’t, because they still had attractive elements when I invested. Some of my best investments had zero revenue the first 2 years or even longer. If the metrics don’t make sense, don’t invest.

Investment 167

Investment Metrics Churn Scaling 167

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The survey results confirm that embedding analytics is well worth the investment. must continue to invest in analytics. have decided to increase their investments in the next year. continue to invest. and scale analytics over time. Continued investment.

Innovation

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. We’re operating at great, great scale more every day as we serve the enterprise market even more. Let’s talk about five critical lessons when scaling to the enterprise.

Scaling 182

Scaling Enterprise SMB Technology 182

SaaStr

APRIL 2, 2019

She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth. I’m going to share with you my stories in growing and scaling businesses, SaaS companies from one million to 500 million in ARR. And so we invested in building out a platform and really doing it right.

Scaling 193

Scaling Company Culture Strategy Pricing 193

SaaStr

MARCH 5, 2019

In place of a traditional sales organization, we’ve invested in easy to use products. Kind of make investments to sort of like get a fly wheel around a particular market or product moving. You’re going to spin HipChat IP out to Slack and invest in Slack. Jay Simons : Yeah, I mean, you invest in it. Like I think you invest in it with that exact example. Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale.

Scaling 147

Scaling Company Culture Transportation Leadership 147

SaaStr

MARCH 12, 2019

Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? How does Erica ensure the team are still in the trenches with the clients despite the scaling? You said to me before that kind of great people are often builders who can scale up and down. Maybe regardless of scale? Welcome to Episode 214!

Scaling 167

Scaling Enterprise SMB Travel 167

TechStars

SEPTEMBER 12, 2019

Since then, we have made over 73 investments and our fund is nearly fully invested. . In addition to investments made through our Techstars Impact Accelerator (Austin, TX), Techstars Sustainability Accelerator in partnership with The Nature Conservancy (Denver, CO) and Cox Enterprises Social Impact Accelerator powered by Techstars (Atlanta, GA), this fund participates in Seed and Series A deals of impact companies across our global ecosystem as well.

Investment 147

Investment Healthcare Trends Technology 147

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They invest time and money in a quick- fix tool, such as a bolt-on analytics that. can’t be customized or scaled. Updating your application’s dashboards and reporting features. may feel optional—until suddenly it’s not. Watch for these 5 signs.

Churn

SaaStr

JULY 16, 2019

Join Rene Yang Stewart, Co-Head and Principal, Vista Equity Partners, and Monica Enand, Founder and CEO, Zapproved, as they discuss growing a company from product market fit to scale. Vista Equity Partners invested in Zapproved in 2017. Hear perspectives from both the investor and founder as the company scaled. Most people know us for some of our largest deals, like the Markettos and the Mindbodys of the world, but we actually invest all the way down to the growth stage.

Scaling 121

Scaling Product Marketing Marketing Churn 121

SaaStock

MARCH 21, 2019

The unique model that the Boston-based VC firm has is to provide strong support to companies post their investment to help them refine business models, pricing, marketing so they can ultimately scale. The post How to venture into product-led growth and scale successfully appeared first on SaaS Revolution Hub. The guest on the latest episode of the SaaS Revolution Show is Ashley Murphy, Director of Growth at OpenView Ventures.

Scaling 148

Scaling Onboarding B2B Business Model 148

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. While most startups do not enjoy processes because it limits freedom, Claire suggests that lightweight processes that are evergreen will put you on the right track to scale.

Scaling 132

Scaling Company Culture Banking Development 132

SaaStr

MARCH 31, 2020

I’m Guillaume Cabane and today I’m going to talk about The Playbook To Running Growth Experiments At Scale. They don’t value marketing as much as they value the product, which means they under invest in marketing. And I compete by doing insane innovation on the marketing side, investing as much on marketing through engineering as you can invest on your product. That’s just not measurable on the revenue scale.

Scaling 111

Scaling Engineering Forecasting Innovation 111

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dropping on a low-value feature (Feature C), you may want to stop investing in it. the feature positions in your Packaging Decision Framework, noting where on the value scale (x-axis) each feature falls. HOW TO PACKAGE & PRICE EMBEDDED ANALYTICS.

Pricing

SaaStr

MARCH 5, 2019

In place of a traditional sales organization, we’ve invested in easy to use products. Kind of make investments to sort of like get a fly wheel around a particular market or product moving. You’re going to spin HipChat IP out to Slack and invest in Slack. Jay Simons : Yeah, I mean, you invest in it. Like I think you invest in it with that exact example. Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale.

Scaling 127

Scaling Company Culture Transportation Construction 127

Inside Intercom

OCTOBER 7, 2020

Economies of scale, your position in the market, and your pricing should influence the way you think about spending on support. Economies of scale. They’ve invested more of their time, money, resources, and reputation to adopt your product.

Customer Support 68

Customer Support Investment Retention Churn 68

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. We’d like to just start with quick intros to tell you why we are qualified to talk about scaling revenue via platform and ecosystems. Then also went into venture capital where I invested in API first products.

Scaling 111

Scaling Revenue Venture Capital Engineering 111

SaaStr

APRIL 25, 2019

It’s still a great investment. Invest in your long tail. The post What are some things you can do early on to make scaling SaaS easier? It’s never remotely easy until you have a steady stream of leads and a decent 1.0 revenue team. But here are some things that can help in the early days: Always hire at least 2 reps to start. If you just hire 1, you won’t really know what is working, and not working, and why. Don’t expect a sales magician.

Scaling 196

Scaling SaaS Acquisition Content Marketing 196

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. On either a scale of 1 to 10 or a percentage basis, where is seed investment? I think that’s going to be an awesome time to invest, but I don’t think we’re quite there yet.

Investment 127

Investment Venture Capital Cloud Healthcare 127

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. People were investing a lot of time to have good performance, but they were not reaching a good enough results. Of course, not at scale.

Scaling 132

Scaling Engineering Cloud Metrics 132

Sales Hacker

AUGUST 12, 2020

Scaling Your Personalization. AI can help scale this, but we need to be careful not to rely too heavily on it. To scale your outreach you need to build a system to ensure your message gets seen. Scaling Your Personalization. Now let’s scale this puppy!

Scaling 75

Scaling AI Headcount Machine Learning 75

Inside Intercom

JULY 2, 2020

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . For Pam, it all stems from a long-held belief that investing in the customer’s success will chart a direct path to the company’s. In the return of the Scale podcast, Pam details her support philosophy and the investments she’s making to drive better customer outcomes, for the long term. Scale by Intercom

Investment 72

Investment Construction Customer Support Interviewing 72

SaaStr

NOVEMBER 14, 2019

SaaS = Software that scales. But, your people have to scale too. I’ve also scaled global teams across every region, and enabled them to generate over $200 million of annual revenue growth. But most importantly, I have promoted and developed over 20 first-time managers, which I believe is the most critical part of your organization to invest in. No matter how many questions you ask or references you check, if you hire at any type of scale, you will get it wrong.

Scaling 146

Scaling Management Sales Enterprise 146

Inside Intercom

AUGUST 17, 2020

Because of this, localization can seem unattainable to many small and medium-sized businesses that may not have the capital to invest in localization – or the resources to maintain it. The post Not investing in localization is costing you more than you think appeared first on Inside Intercom.

Investment 100

Investment Onboarding Scaling Churn 100

Valuize Consulting

AUGUST 17, 2020

Automating your customer success processes will help you achieve two critical goals: Drive scale : ensure every customer, regardless of contract value, receives the support they need to adopt your solutions. “Transitioning to an automated approach requires significant time and capital investment. Remember that before investing in customer success automation, you must standardize, integrate and optimize the design of the customer success processes you want to automate.

Customer Success 40

Customer Success Retention Scaling Technology 40

Chart Mogul

APRIL 3, 2018

These recent subtle shifts in approach to B2B branding have snowballed into a full scale rethink of what it means to produce and sell B2B software. These SaaS companies are raising the table stakes for business software by leveraging the power of brand experience. So what does it take to build a standout B2B brand in 2018? It all started with subtle changes — the inclusion of friendly illustrations, new colors in landing pages and tweaks to website copy.

Branding 69

Branding B2B Investment B2C 69

Tomasz Tunguz

JUNE 20, 2020

Today, we’re answering the question: how do teams grow as a startup scales? Software companies invest in engineering early and then the product matures, complement that engineering and product investment with go to market teams to commercialize the product. And at that scale or higher, CROs lead the go-to-market for more than 50% of respondents.

Scaling 86

Scaling Headcount Engineering Customer Success 86

OpenView Labs

FEBRUARY 15, 2019

Premature scaling is the leading cause of failure, but businesses with two founders are 19% less likely to scale prematurely, as well as raising 30% more money and enjoying 3 times more user growth. But scaling is a unique phenomenon which needs to be constantly managed. The startups that scale the best are the ones that will be the most successful. Automation is perfect for scale because it leads to the routine completion of tasks without any extra cost.

Scaling 65

Scaling Startup Healthcare Business Model 65

OpenView Labs

FEBRUARY 20, 2019

A common topic we talk about is customer acquisition and how competitive it’s becoming; how most channels are saturated and how it’s challenging to find leverage in those channels to scale beyond your competitors. We interviewed some of the smartest minds in search to discuss what investments companies should make in the upcoming year if they want to grow their search traffic. An investment in a full stack search team can accelerate your growth.

Investment 62

Investment Mobile Banking Trends 62

SaaStr

SEPTEMBER 12, 2019

So how can you leverage that product’s success to obtain the valuation and funding you need to scale? I’m talking about product-led growth as an investment strategy, but really my background is 10 years of operating experience in the product-led growth world. Now I’m investing in that. I say investment strategy, but really it’s like how do you build a company that’s focused on product-led growth? We actually invest in this company.

Investment 106

Investment Enterprise Engineering Acquisition 106

A Smart Bear

OCTOBER 4, 2017

Idealistic founders believe they will break the mold when they scale, and not turn into a “typical big company.” What are the fundamental forces that transform organizations at scale? We didn’t line up that press and have those sales materials and ensure code-quality high enough to scale on day one, without predictability. At scale, it becomes required. In software terminology, communication challenges scale as O(n 2 ). Everything is hard at scale.

Government 56

Government Scaling Startup Compensation 56

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. I can’t claim that we’re experts on scale. But I do feel we’ve been able to scale rapidly without losing our roots.

Scaling 124

Scaling Company Culture Customer Success Banking 124

Sales Hacker

JULY 8, 2020

Michael talks about how he does that at scale and how he thinks about scale. The origins of Compass, how it achieved scale, and its competitive advantage [7:13]. Michael talks about how he does that at scale and how he thinks about scale, given that he’s responsible for thousands and thousands of different brokers, all at Compass. The origins of Compass, how it achieved scale, and its competitive advantage [7:13]. That it’s hard to get scale.

Scaling 73

Scaling Innovation Headcount Revenue 73

OpenView Labs

MARCH 10, 2019

But how do organizations make customer success work at scale? While we made the early decision to invest in Customer Success, the structure of the team behind these efforts has evolved over time. Early on, we invested in building two teams that you don’t always see in an early-stage Customer Success team: our Education team and our Customer Experience team. What this really means is “be patient and invest whatever time it takes to interview and hire the right people.”

Customer Success 75

Customer Success Scaling Retention Business 75

Inside Intercom

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. At SaaStr this year, Courtney Chuang spoke to her about how she approached scaling the sales team at Pipedrive. Brian: Jeff, you’ve done sales operations in businesses across the whole spectrum of scale.

Scaling 68

Scaling Headcount Sales Forecasting 68

Inside Intercom

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Even at customer-centric companies like Intercom and HubSpot, there’s always pressure – maybe not to keep costs down – but to be responsible with how you’re scaling your customer support experience. Why customer service is worth the investment.

Scaling 72

Scaling Headcount Metrics SMB 72

The Angel VC

OCTOBER 3, 2017

but "What will your CACs be if you invest $10-20 million in sales & marketing?". It’s much harder to predict future CACs at bigger scale. Lemkin calls “Initial Traction” and “Initial Scale”. So how do you know if your customer acquisition channels will scale, that is, if a 10x increase of your sales and marketing spend will lead to a 10x increase in new customers?

Scaling 186

Scaling Acquisition Content Marketing Advertising 186

SaaStr

SEPTEMBER 14, 2020

Automation at scale. 3: In the cloud economy, scale wins. In the last decade cloud companies have scaled much more rapidly than in the past. 4: Invest behind the cloud sales and marketing curve. . Nail it before you scale it. #5: Blog Posts Q&A Scale

Technology 217

Technology Cloud Software Innovation 217