SaaStr

JULY 5, 2023

2022 Saw a Slowdown in Usage Growth, But 2023 Saw a Potential Bounce Back. I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. And here you can see the magic in Mongo’s business model. It’s now at a stunning $1.5

Scale 188

Scale cloud efficiency Cloud Business Model 188

Kellblog

DECEMBER 27, 2021

Kellblog Predictions for 2022. Well, here we go with our predictions for 2022. Look at the scale. I think 2022 will be the year we stop thinking in pre-Covid and post-Covid terms, and accept that Covid-19 will become endemic. For several reasons, I believe in 2022 we are going to see many disruptors get disrupted.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

OpenView Labs

JANUARY 13, 2022

This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

SaaStr

NOVEMBER 15, 2022

The Evolution of Language For SaaS Business. In 2022, founders and investors must be ready to pivot strategy at any moment. This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured.

Metrics 219

Metrics Artificial Intelligence Machine Learning Technical Review 219

SaaStr

OCTOBER 26, 2022

That’s Freemium at scale. Despite being freemium, Wix’s business model isn’t hyper efficient. While that’s OK with 110%+ NRR, it also burns significant cash at scale. But it’s also a sign of how much tougher the public markets have gotten in 2022. 5 Interesting Learnings: #1. That’s OK but not all that efficient.

Payments 224

Payments Payment Solutions SaaS Payments Payment Methods 224

SaaStr

DECEMBER 28, 2023

Many founders hit the brakes on growth to pivot towards profitability when in reality, the right combination is aiming for durable growth with a profitable business model. Working side-by-side through the scale up journey, we forge deep and long-lasting relationships with founders and their teams.

Technical Review 209

Technical Review Software Review Payment Solutions Venture Capital 209

SaaStr

SEPTEMBER 9, 2022

Not a bad thing per se, but it also put a lot of pressure on business models. Startups that just accepted compressed ROI on sales commissions ended up pretty stressed in 2022. And in the end, at least at scale, sales reps really can’t take home much more than 25% of the ACVs they close. For a little while.

Scale 315

Scale Venture Capital Sales Hiring Sales 315

Andreessen Horowitz

MARCH 26, 2024

In 2022, as LLMs took the world by storm, the market was trying to navigate the right way to build solutions on top of the many models becoming available. Trey kept the team focused and spent months obsessing over novel applications of new open source models. Today, we are excited to announce we’ve led their Series A.

Investment 124

Investment Healthcare AI Business Model 124

OPEXEngine

FEBRUARY 1, 2022

That’s a 5x growth in six years, and it is estimated to reach $171 billion in 2022, continuing to dominate the cloud services market. When it comes to your tech stack, other than feasibility and ROI, you need to focus on two main things: Does it scale with growth? Does it enable the business to unlock new growth opportunities?

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaStr

JULY 27, 2022

At the SaaStr Europa 2022 event, Accel Partner Philippe Botteri interviewed PayFit CEO & Co-Founder Firmin Zocchetto to ask about his GTM strategy. . As of 2022, Payfit has reached unicorn status –– after raising $289 million in Series E, the company is now valued at $2.1 Secret 3: Don’t Underestimate the Importance of Culture.

SMB 197

SMB Sales Hiring Scale B2C 197

Frontegg

SEPTEMBER 14, 2022

We are proud to announce that Frontegg has been selected by Qumra Capital as one of Tomorrow’s Top Growth Companies for 2022. Our goal is to enable app builders to focus on their core business while providing a seamless and secure experience for their users from the very first touchpoint”. About Frontegg.

Scale 40

Scale CTO Innovation B2B 40

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

ProfitWell

JANUARY 6, 2020

And Gold’s article highlights four predictions for this booming business model. And it is these businesses that will ultimately win out in the subscription service space. The “active user” will be a company’s crown jewel , with customer acquisition at top of mind in 2020. But what do you think of these 2020 predictions?

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

Casey Accidental

DECEMBER 5, 2023

At TCV’s Engage Summit in 2022, I gave a take on finding your next wave of growth, which you can read here. Word of mouth can’t scale technological shifts alone. With every generation, companies that reach massive scale have gotten more efficient at preventing other companies from growing on top of them, at least for free.

AI Search 66

AI Search AI ChatGPT Scale 66

SaaStr

OCTOBER 12, 2022

— Jason Be Kind Lemkin (@jasonlk) October 10, 2022. Ended 2021 at $200m ARR, on plan to hit $400m ARR in fiscal 2022. This is a good business model! Revenue per employee is the ultimate summary of how efficient a business model is. It needs this deal (or something else similar at scale).

Cloud 54

Cloud Business Model Engineering Acquisition 54

OPEXEngine

DECEMBER 13, 2022

This scenario, played out every day in boardrooms and Zoom® meetings, is well intended to help the “playbook” be data-driven – but the benchmarks used are often pulled out of a blog or anecdotally collected from colleagues at companies with different business models. Source: BenchmarkEngine™ 2022. Source: BenchmarkEngine™ 2022.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

OPEXEngine

FEBRUARY 23, 2022

Like the benchmarking of any key metric, you will drive operational efficiency and better use of your resources, when you see the variance between your company and your peers at the same stage and with a similar business model. Magic Number Defined. The post What’s Your Magic Number for Sales and Marketing Efficiency?

Scale 52

Scale Benchmarks Marketing Sales 52

OPEXEngine

AUGUST 23, 2022

OPEXEngine’s current benchmarking shows that overall, R&D expense ratios do drop as companies grow over $IB – there are economies of scale as revenue increases, but interestingly, highly-valued SaaS companies actually spend a higher percentage on R&D than their peers in the same revenue size. .

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. We know this is a big decision for businesses. You’re not alone.

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

SmartKarrot

JANUARY 5, 2022

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). Lincoln Murphy. Jay Nathan.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

ChurnZero

JANUARY 13, 2022

Following the trends from the last few years, we fully expect to see an acceleration in the number of Customer Success leaders who join the ranks of the C-suite over the course of 2022. Here’s our watchlist of Customer Success leaders to follow in 2022. 10 Customer Success Leaders to Watch in 2022. Follow Bill on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. As they scaled, they radically changed how they did sales. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 221

Scale Scaling Sales Hiring Enterprise 221

OPEXEngine

MAY 19, 2020

They cut R&D across the board, scaled back on sales and marketing activities, laid off valuable talent and ruled out acquisitions. Other lagging companies strayed outside their core business, investing in the latest hot sectors and tools, praying for a winner. What specifically distinguishes eventual winners? Manage costs, now.

Scale 59

Scale Strategy Technical Review Acquisition 59

Valuize Consulting

JANUARY 5, 2022

Where Is Customer Success Headed In 2022? With all the changes, what will Customer Success look like in 2022 and beyond? Through Gainsight, Nick has built and shaped the Customer Success industry into the recurring revenue powerhouse that’s taking over the SaaS business model worldwide.

Interviewing 52

Interviewing Trends Scale Customer Success 52

SaaStr

JULY 24, 2023

1 — 2022 Saw A Slowdown In Usage Growth, But 2023 Saw A Potential Bounce Back. Even with MongoDB’s epic growth, 2022 saw a big slowdown in usage growth. This chart shows the awesome power of high NRR and how you have to invest in customers that scale with you over time. #3 Here you can see the magic in MongoDB’s business model.

Revenue 202

Revenue Scale Sales Hiring Cloud 202

SaaStr

APRIL 30, 2024

Ways to scale that don’t include rampant inefficiency and burn. 2022 was a foundation-building year, fixing a very leaky bucket where the product crushed it with the right customers, but they were closing a lot of poor-fit customers. Nail down one small niche of a market before you hit the gas to scale. This is big takeaway #2.

Scale 257

Scale SMB Sales Hiring Sales 257

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. Join us at SaaStr Europa 2022. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising.

SaaS Payments 239

SaaS Payments Metrics Payment Methods Scale 239

Casey Accidental

OCTOBER 18, 2021

Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business. Technical Scaling.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

SmartKarrot

DECEMBER 18, 2020

Research shows that chatbots are able to save more than $8 bn in the customer care costs for the companies by the year 2022. #3 With the rising trend of companies adopting customer success functions, companies have realized the importance of proactive customer engagement in driving business growth. 4 Increased spending on technology.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

Research shows that chatbots are able to save more than $8 bn in the customer care costs for the companies by the year 2022. #3 With the rising trend of companies adopting customer success functions, companies have realized the importance of proactive customer engagement in driving business growth. 4 Increased spending on technology.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

JUNE 2, 2022

The market is fast-growing, and it is expected to reach $195 Billion by the end of 2022. As a B2B company, you may be having a subscription-based business model, and the frequency of purchases may be less as the customers opt for half-yearly or annual packages. This highlights two things –.

B2B 10

B2B Scale Travel Education 10

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. Why Is It Important to Build for Go-to-Market Fit Before Scaling? It literally tries to make all industries happy.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. But know which changes are important to your business model. Sign up for a free account or request a demo to learn more.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

Frontegg

JUNE 10, 2021

These applications are hosted centrally and licensed on a subscription basis, making it a very efficient and manageable business model that can be scaled up fast. It’s a software licensing and delivery business model where you get partial or full access to the centrally-hosted application that is easier to consume and update.

DevOps as a Service 98

DevOps as a Service Enterprise Scale SaaS 98

SmartKarrot

DECEMBER 14, 2021

It begs a crucial question for start-up founders in 2021–2022: how does one realign the business for optimal funding. In other words, start-up founders can expect a busy economic road ahead with more opportunities than challenges. Doing Your Homework: Business Model, Storytelling, and Fund Requirements.

Venture Capital 10

Venture Capital Business Model Leadership Customer Success 10

SaaStr

AUGUST 22, 2020

Justin Bedecarre: And then another client of ours is an international company that has decided that they truly want to scale up in San Francisco. We don’t know when we’re going to be able to get safely back at scale. And they’re going to reduce their commute by 45 minutes. We’ve been doing it for over a decade.

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

SaaStr

JULY 8, 2020

On either a scale of 1 to 10 or a percentage basis, where is seed investment? If you didn’t analyze its business model, you would think that intuitively. But folks that come out of the traditional folks where we poach… I mean, once you scale, you want to hire someone to set up [inaudible 00:31:06].

Investment 156

Investment Technical Review Part-Time VPE Development Team Review 156