OpenView Labs

JANUARY 12, 2021

Back in another lifetime—exactly one year ago—Kyle and I offered up our pricing transformations for 2020. As we enter the post-pandemic economy and get used to the “new normal,” we’d like to look back on our 2020 predictions and share our thoughts on what’s in store for 2021. Pricing as a part of the customer experience (CX).

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Pricing Scale Outsourced Development Market Segmentation 53

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review.

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Technical Review Payment Services Payments AI Search 143

OpenView Labs

FEBRUARY 2, 2021

The report’s authors already laid out how to get back to hyper-growth , and their article inspired me to share my predictions for 2021’s most important product marketing trends: 1. And that takes us to the next marketing trend… 2. More SaaS companies will move to usage-based pricing.

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Product Marketing Trends Scale Marketing 58

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. In this article, we focus specifically on price localization: What price localization is.

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Payment Methods Payments SaaS Payments Merchant Services 78

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, CFO , and Matt Downs, CRO , to weigh in on the biggest trends of 2022. Trends in Billing and Pricing . However, 64% of these participants considered expansion into new pricing models in 2022.

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Trends B2B Scale Payment Features 98

Tom Tunguz

MAY 23, 2021

In 2021, the post-money valuation has spiked 60% from $48.1m While not as hyperbolic an inflation rate as copper or lumber, the price trajectory of early stage cloud startups does result from a similar supply demand/imbalance. But it hasn’t soared like it’s older brother in 2021, preferring a more consistent path.

Software Review 364

Software Review Venture Capital Cloud Pricing 364

Clouded Judgement

JANUARY 12, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. The big cash piles raised in 2021 are starting to get smaller, and we dug in on how investors and founders should be thinking about the world. If we rewind the clock back to 2021, the venture funding market went crazy.

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Cloud Venture Capital Acquisition Metrics 284

SaaStr

APRIL 26, 2023

Most of the website / presence growth came from price increases, which saw limited churn as a result. Churn was modest from their price increase, leading to material growth. Relatively inexpensive products selling to SMBs that are truly valuable don’t see much increased churn from moderate price increases. #3.

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OpenView Labs

JANUARY 13, 2022

Welcome to the third edition of the Pricing Transformations series. This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Pricing Transformations in 2020. Pricing Transformations in 2021.

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Pricing Payment Services SaaS Payments Payment Solutions 82

SaaStr

JULY 27, 2023

Fundraising Market Trends Over The Last 12 Months Markets in 2021 felt a bit like, “Shut up and take my money!” You can see how the market builds up until Q4 of 2021 with almost $63B of cash raised, and then fell to around $43B raised in Q1 of 2022 and $10B in Q1 of 2023. Series B was around $160M median around Q4 of 2021.

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AI Trends Banking Pricing 192

Tom Tunguz

JANUARY 17, 2022

Let’s compare data from 2010 and 2021 to understand the longitudinal trends in cash and equity compensation. A VP of Engineering in a Bay Area startup that has raised less than twenty-five million dollars earned 33% more in 2021 than 2010. 2021 Equity. Cash Change. A nice bump. 2010 Equity. Equity Change.

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Compensation Startup Engineering Trends 263

SaaStr

JANUARY 30, 2024

But there’s a trend I want to highlight now that we’ll see all across 2024. It’s a SaaS startup that basically fell out of product-market fit after the 2021 boom … but has enough revenue and high enough NRR to keep going. They raised prices. Showing folks the way, often through tougher times. It’s the “NRR Zombie”.

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Headcount Finance Startup Trends 222

SaaStr

DECEMBER 9, 2022

CIOs and SMBs went on a huge “digital transformation” spend wave in 2021 and into early 2022 that was, in many ways, a one-time reaction to how the world changed post-Covid. But the thing is, the underlying trends that power SaaS and Cloud are still here and as strong as ever. And so they aren’t — for anyone.

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Cybersecurity SaaS Cloud SMB 271

Clouded Judgement

DECEMBER 29, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. If we rewind the clock back a few years and look at the year end top 10 for 2020, 2021, 2022 and now 2023, there are 4 companies that find themselves on every year end list: Snowflake, Cloudflare, Datadog, and Zscaler.

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Cloud Software Review Subscription Payment Features 189

SaaStr

DECEMBER 26, 2022

In this session, she shares insights and trends from research conducted this year that can help software buyers and sellers make smarter decisions about software and the market. . Another exciting trend is that more products are being bought than ever before. Next year is forecasted to be even more bullish. The need for ease .

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Software Review Software Azure Cloud 203

Frontegg

JUNE 24, 2021

Passwordless Authentication, a Multi-Factor Authentication (MFA) variation, is trending up today. Let’s take a closer look at Passwordless Authentication and the top 10 vendors you must check out in 2021. Top 10 Passwordless Vendors You Need to Consider in 2021. Related: Security Measures to Prevent Authentication Attacks.

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Identity management Software Review Underperforming Technical Team Scale 103

ChurnZero

SEPTEMBER 8, 2021

In response, some organizations have slatted in-person events for the tail end of 2021. . Top Three In-Person Conferences for Customer Success Professionals to Attend in 2021. SaaStr Annual 2021 – September 27-29, 2021 San Mateo, CA. Register for SaaStr Annual 2021 here. . Register to attend TSW 2021 here. .

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Scale Leadership Technology Customer Success 95

Tom Tunguz

OCTOBER 31, 2023

Software purchasing activity seems to be trending up, which should instill more confidence in their pipelines. Second, many software companies raise prices faster than inflation to achieve NDR of 120% already, so the inflation may be already accounted for in plan that way or through the Gartner estimate.

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Headcount Sales Hiring AI Cloud 176

Sales Hacker

NOVEMBER 9, 2020

So, whether you’re starting your sales stack from scratch or just trying to update yours for 2021, here are some of the key trends that have emerged in the last 12 months to help you nail it. Today, we’re seeing a continuous trend of vendor consolidation across multiple software categories. Vendor Consolidation. The X Factor.

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Technical Review Scale Trends Startup 118

Chart Mogul

MAY 3, 2023

We sit down with Daniel Bakh, CEO & Co-founder at Fullview, Parker Moore, Head of Customer Success at Vitally, and Enzo Avigo, CEO & Co-founder at June to discuss recent trends in this key metric. Tools that don’t directly contribute to revenue or savings are less likely to be adopted. You have less noise.

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Retention Trends B2B SaaS 52

Clouded Judgement

SEPTEMBER 29, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Pretty crazy to think about - growth adjusted multiples are near pre-covid all time highs (excluding 2020-2021 period) even though rates are as high as they’ve been since 2007 (and double what they were on average from 2010-2020).

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Cloud Government Banking Software Review 183

Clouded Judgement

DECEMBER 30, 2022

Every week I’ll provide updates on the latest trends in cloud software companies. If you want to look back at the final post from 2021 to compare where we are today, the link is here Dispersion When I think about the upcoming year, the word that keeps coming to mind is dispersion. Follow along to stay up to date!

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Cloud Subscription Payment Features Pricing 130

SaaStr

MARCH 11, 2022

US ecommerce penetration is back to its pre-covid trend line. I’m betting SaaS multiples will end up higher than 2018 and 2019, but lower than the peak of 2021. Their investments are down on paper, and they’ll be reluctant to pay anything close to the prices they paid the past 24 months. That just makes sense.

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Scale SaaS Cloud Pricing 267

Baremetrics

NOVEMBER 19, 2021

Omnisend has a 15-day free trial, a free basic plan, and then variable pricing that starts at $16/month. PriSync Prisync monitors your competitors’ prices and then uses a set of user-defined rules to dynamically change the prices in a shop in real time so the store remains competitive. Referral marketing 1. Try Baremetrics free.

Social Media 105

Social Media Technical Review Payment Features Systems Review 105

Baremetrics

APRIL 6, 2021

Baremetrics Baremetrics is the best alternative to ProfitWell in 2021. ReCharge ReCharge provides business analytics and reporting features for SaaS startups and medium-sized companies that want to make better business decisions about subscription and pricing models. Try Baremetrics free.

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SaaS Payments Payment Services Payments Payment Solutions 93

Baremetrics

MARCH 30, 2021

Here's a list of six payment processing platforms for 2021. It's not the cheapest platform on this list, with prices starting from $99 per month. Learn more: Stripe vs. Zuora: Features, Pricing, Reviews, and More 6. The post 6 B2B Payment Processing Tools for 2021 appeared first on Baremetrics. Baremetrics is the No.1

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Payment Services SaaS Payments Merchant Services Payments 80

Tom Tunguz

DECEMBER 17, 2022

The fundraising market thaws, but at materially lower prices than the first half of 2022. The early stage market prices seeds at $10-15m post & Series As at $50-60m post (with about $500k in ARR). The mid-stage market for Bs, Cs, & Ds rebounds but chaos reigns. In short, 2023 will be the first year of a new-normal era.

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Software Review Technical Review Machine Learning Artificial Intelligence 254

SaaStr

JUNE 8, 2022

This trend had started several years ago, but even in 2021, 63% of revenue was from 10 seat or smaller customers. But at the time, the price didn’t clear, and Five9 shareholders turned it down. 5 Interesting Learnings: #1. 100k+ customers are now the engine, not self-serve SMBs.

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SMB Enterprise Engineering Scale 279

SaaStr

JANUARY 26, 2022

And they brought on a great CEO, Andy MacMillan, who took them IPO in 2021. Just not quite as crazy strong as 2021. Strong growth acceleration in 2021 and in run-up to IPO. After settling into a fairly mature growth rate of 33% from 2019-2020, UserTesting exploded in 2021+, growing at 44%. It makes you wonder.

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Scale SMB Enterprise Pricing 229

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. While we’re still a ways from the high valuations of 2021, we are seeing valuation multiples normalize closer to the range of what we saw for long-term pre-pandemic averages.

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Cloud Payments Software Review Payment Solutions 247

FastSpring

DECEMBER 22, 2020

The acquisition of SalesRight , an innovative pricing and interactive live quote solution, will play an integral role in expanding our solution to address the needs of B2B software companies that rely on sales teams in addition to ecommerce sales. We look forward to helping you continue your incredible momentum in 2021!

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Payment Methods Payment Services Payment Solutions Payments 101

SaaStr

MAY 28, 2024

Many startup founders argue against this tsunami coming in, saying it doesn’t work, but you can’t fight this trend and the billions being deployed every week. So, they’re over twice as efficient as in 2021, where it was $100k per employee. A SaaStr vendor with a new CRO said they were doubling prices and to take it or leave it.

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Sales Hiring Scale AI Search AI 247

Sales Hacker

FEBRUARY 12, 2021

See what the top 10 platforms you should be looking at in 2021 are to make an informed decision for your business needs. 10 best enterprise CRM solutions for 2021. Another thing that’s worth mentioning about HubSpot is the pricing. Price: HubSpot Sales Hub Enterprise starts at $1200/month (for 10 users). Salesforce.

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Payment Solutions Enterprise Scale Payments 85

Neil Patel

JULY 12, 2021

This means you’re likely spending more and more time trying to keep up with the latest marketing tips and trends. Pricing starts at $150 per month for unlimited emails, SMS, tracking, and technical support. Unfortunately, they don’t publish their pricing. What if there was a way to simplify?

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Payment Methods Scale Payments Marketing 145

OpenView Labs

NOVEMBER 11, 2020

The US election is behind us, many of our customers at Ibbaka have worked out their Covid-19 and post Covid-19 strategies, and we’re moving into a new market in 2021. Any changes to either of these should cause you to reconsider your pricing strategy. Related read: The Ultimate SaaS Pricing Resources Guide.

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Pricing Marketing Market Segmentation Communication 73

SaaStr

MAY 3, 2023

Many people had similar experiences to Gainsight in 2021 and 2022. Everything was off the charts, so they hired a lot of people before determining whether this was a real trend or not. They didn’t get another deal like that for another five years. This isn’t as simple as pipeline, either. And invest in back-office systems early.

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Sales Hiring Scale Pricing Customer Success 175

Baremetrics

APRIL 6, 2021

It helps in forecasting data trends such as churn, cancelations, and downgrades from one centralized hub and power subscription intelligence in your enterprise. It comes with a flexible modeling system for insights into pricing and financial statements. Recommended reading: Price Optimization in SaaS: Customer Retention.

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Payment Solutions Payments Software Forecasting 59