SaaStr

MAY 8, 2021

Squarespace is at $700m ARR and has 3.7m “unique subscriptions” although it’s unclear how many unique customers that is. Wix is at $1B ARR, worth $15B and added 1 million new subscriptions in 2020. Both it and Wix are a bit murky on customer count vs “subscriptions”, but those are the data we have. More here.

SaaS 287

SaaS SMB Payment Features Subscription 287

SaaStr

OCTOBER 14, 2021

And 100 by 2020 and 200 by 2021. 90% of GitLab’s customers pay by subscription — but most still self-manage the deployment. GitLab’s SaaS revenues are still just 20% of their revenues, although that’s up from 9% in 2020. We may see this more often. #4. First $100k customer in 2017. Then 20 by 2018.

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

SaaStr

AUGUST 3, 2022

Zoom came out of 2020-2021 with SMBs no longer growing, but a huge boost in the enterprise. during peak Covid in Q3 2020. Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. More on that here.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

SaaStr

AUGUST 18, 2022

So there were a lot of SPACs in the peak of the 2020/2021 Boom … and then they stopped when the boom end. Finally a SaaS company (at least sort of) with almost 50% of its revenue from subscriptions. But after year of working at it, Getty Images now gets almost half of its revenue from subscriptions. #2. of revenue. #4.

Payment Features 58

Payment Features Subscription Revenue Scaling 58

SaaStr

MARCH 31, 2021

2020: $607m rev. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.” Revenue grew nicely at first from $1m to $3.5m from 2015 to 2016 … and then exploded: UIPath History. seed round.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

SaaStr

DECEMBER 28, 2019

Q: What were the effects on Adobe’s finances when they switched from a licence purchase to a subscription model? Revenue run rate grew from $4 billion in 2012 to an estimated $14 billion in 2020 (!). The post What were the effects on Adobe’s finances when they switched from a licence purchase to a subscription model?

Finance 154

Finance Deferred Revenue Subscription Payment Features 154

Unbounce

MARCH 2, 2020

To get the best possible conversion rate in 2020, you need to explain the complexities of your software without boring the pants off your prospects. And SaaS marketers are getting better at all of the above in 2020. SaaS Landing Page Trends in 2020 [A Qualitative Look]. It’s no easy task. But it is possible. million conversions.

SaaS 145

SaaS Software Review Consulting Artificial Intelligence 145

SaaStr

OCTOBER 15, 2020

For example, Sage Intacct is compatible with Salesforce1, allowing Sage to automate the SaaS subscription billing life cycle through features such as subscription changes, automatic billing, flexible pricing, and accurate revenue recognition. #3 If your team wasn’t spread out across the country before COVID-19, it probably is now.

Business 329

Business Marketplace as a Service AI Search compliance 329

Clouded Judgement

JUNE 19, 2024

The graph below shows the median net retention going back to 2020. To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. Not every company reports subscription revenue, so they’ve been left out of the analysis (or I’ve estimated their % subscription revenue).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

SaaSX

FEBRUARY 11, 2020

In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us. It could be argued that the biggest technological advance the 2010s brought was the rise of cloud computing and cloud-based subscription services. Camille Nicita.

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

SaaStr

JUNE 19, 2024

Kelsey joined them as CPO, and they started experimenting with less expensive packages downmarket where customers could go online and set up a subscription. Toby joined Bitly in 2020 as CEO, and they started to lean in and push hard into the PLG motion. They got great early signal, and it was transformative. It wasn’t good.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

Clouded Judgement

OCTOBER 11, 2024

We all know 2020 and 2021 was the year of excessive software buying fueled by ZIRP. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

FastSpring

DECEMBER 22, 2020

2020 was a year unlike any we’ve experienced before, that tested all of us in ways we couldn’t have imagined twelve months ago. Not only did our customers thrive in 2020, but they also did so at a record level. The isolation, stress, and unpredictability of 2020 were unprecedented. We added three new executives to our team.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

SaaStr

SEPTEMBER 22, 2021

The company exploded from 3,000 restaurant locations in 2016 to 40,000 in 2020. True software subscriptions are just $6k a year or so, on average. #7. Toast exploded around Year 6-7, and you can see an incredible power-law curve taking off. But it took 6+ years to get there. Mediocre margins in payments. And a few bonus notes: #6.

Payment Methods 325

Payment Methods Payment Solutions Payments Cloud 325

SaaStr

NOVEMBER 26, 2024

He personally emailed every customer who canceled their Zoom subscription to understand their issues. However, he remained convinced that existing solutions weren’t meeting user needs effectively. Yuan’s approach to building Zoom was heavily influenced by his customer-centric philosophy.

VP of Engineering 261

VP of Engineering Company Culture Software Engineering Engineering 261

SaaStr

JANUARY 8, 2021

Snowflake was one of the hottest IPOs in Cloud ever in 2020, rocketing to an $85B+ market cap today! As long as the NRR is just as high as a subscription model, Wall Street says That’s A-OK today. Subscription or consumption. #2. It’s earned it. and 162% NRR (wow!): Ok so we can’t all be Snowflake.

Cloud 253

Cloud Payment Features Subscription Enterprise 253

SaaStr

JULY 12, 2023

The business exploded during lockdown when in-person tours were more difficult, growing 100% YoY from 2020 to 2021, and the business continues to grow today. Subscription revenue is up just 16%, while services revenues are up 119%. Subscriptions are now down to 52% of revenue, from 60% a year ago. #3. Go Global, folks! #4.

Payment Features 231

Payment Features Subscription Revenue Software 231

SaaStr

MARCH 17, 2020

Sendoso previewed the 2020 direct mail and gifting trends from their upcoming “State of Sending” report, scheduled for release on March 31. Blissfully unveiled their SaaS Trends 2020 report, hitting on a few highlights in the virtual presentation. The full report is available at blissfully.com/saas-trends/2020-annual-report/.

Sales Hiring 225

Sales Hiring Scale Payment Features Marketplace as a Service 225

Unbounce

NOVEMBER 7, 2019

Take a look at these hand-picked ecommerce landing page examples to make 2020 your best-selling year yet. Industry : Food & Beverage Model : Storefront & Subscription Page Type : Click-Through. Industry : Cosmetic Model : Subscription Page Type : Lead Generation. Example #2: TRIBE. Image courtesy of TRIBE. Very smart!

Sales 145

Sales Marketplace as a Service Payment Features Subscription 145

Baremetrics

NOVEMBER 4, 2020

Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. In this guide, we’re going to go over: The three type of SaaS billing systems you need 7 subscription billing services for SaaS companies Let's dive in! First, they choose a plan and a payment method.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

SaaStr

JUNE 5, 2020

It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products. The company is the poster child for subscription-based software, a model that’s gaining popularity among corporate buyers. This CNET article captures the uncertainty well: .

Venture Capital 292

Venture Capital Technical Review SaaS Scale 292

SaaStr

FEBRUARY 14, 2021

“The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” Patrick Campbell joined SaaStr for a terrific update from his prior data and report from 2020. Jyoti will be back at SaaStrBuild.com Mar 9-10 so join us there! #10.

Acquisition 237

Acquisition Payment Features Subscription Trends 237

SaaStr

FEBRUARY 11, 2022

Usage-based revenue is 88% of revenue, subscriptions 12%. They went through a brief flat period and a small round of layoffs in 2020. #4. Selling to legal isn’t easy, otherwise I might have expected an even larger deal size. “Enterprise” sales to services businesses is often harder, with lower ACVs.

Technical Review 274

Technical Review Software Review Scale Cloud 274

ChurnZero

SEPTEMBER 23, 2020

ChurnZero is being recognized for giving back to their community with a 2020 Tech Cares Award from TrustRadius. ChurnZero, a real-time Customer Success platform, today announced that TrustRadius has recognized the company with a 2020 Tech Cares Award. About ChurnZero: ChurnZero helps subscription businesses fight customer churn.

Technical Review 98

Technical Review Venture Capital Software Review Healthcare 98

SaaStr

JULY 8, 2019

The cons are that it the one-size-fits-all approach to subscription pricing is a bit … dated … in SaaS. But be more flexible in 2019/2020. The pros are that the revenue is highly predictable, and most SaaS applications are still priced this way. And does not always reflect the way customers use applications anymore.

Pricing 199

Pricing SaaS Subscription Payment Features 199

Sales Hacker

NOVEMBER 9, 2020

This means responding with greater flexibility, offering shorter billing cycles, subscription pauses, or creative discounts for longer contracts. You can access the full 2020 Startup Sales Stack Report here. So, retaining existing customers will be key for vendors to withstand these turbulent times. Thank you, and enjoy!

Technical Review 131

Technical Review Scale Trends Startup 131

ChurnZero

JANUARY 28, 2021

2020 SaaS Awards Announced – Appealie Honors The Very Best in Software . . APPEALIE has announced the winners of the 2020 SaaS Awards, and ChurnZero is proud to be recoginized again for the third year in a row. . The 2020 APPEALIE SaaS Award winners are presented below. . OVERALL SAAS AWARD WINNERS. About ChurnZero.

Software Review 96

Software Review Technical Review Systems Review Venture Capital 96

Clouded Judgement

SEPTEMBER 13, 2024

In the past (2015 - 2020), companies would typically beat a quarter by 3-4% and raise guidance for the next quarter by about 2%. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). It’s still really difficult to sell software.

Cloud 252

Cloud Forecasting Metrics Payment Features 252

FastSpring

DECEMBER 17, 2020

This will impact taxable sales to customers in our new filing jurisdictions, including; QST in Quebec, Canada – September 2020. VAT in Colombia – September 2020. VAT in United Arab Emirates – September 2020. VAT in Saudi Arabia – September 2020. PST in Saskatchewan, Canada – October 2020.

Merchant Services 78

Merchant Services Payment Methods Payment Features Payment Services 78

Infinicept

MAY 5, 2022

In early 2020, Visa introduced rules for subscription-based merchants and those that offer free trials before. So it is with card brand rules. What one major brand views as a needed control or mandate is often repeated – perhaps with a nuanced spin – by another.

Merchant Services 98

Merchant Services Branding Subscription Payment Features 98

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. To help you make an informed decision, we’re exploring the subscriptions trends in today’s market.

SaaS Payments 99

SaaS Payments Payment Methods Payment Solutions Payments 99

FastSpring

AUGUST 20, 2020

Prepared to update VAT in Ireland from 23% to 21% starting September 1, 2020, through February 28, 2021, in response to COVID-related legislation from the Irish Authorities. Updated logic so that canceled test auto-renew subscriptions with simulated rebills will no longer initiate a refund.

Payment Features 78

Payment Features Subscription Pricing 78

ChurnZero

DECEMBER 16, 2020

Northern Virginia Technology Council (NVTC), the membership and trade association for the Norther Virginia technology community, today announced the 2020 NVTC Tech 100, a list of groundbreaking companies, leaders and innovators within the Greater Washington region’s technology community. . 3Pillar Global. Dovel Technologies.

Technical Review 98

Technical Review Systems Review Software Review Government 98

Intercom, Inc.

NOVEMBER 12, 2020

Subscription services have been steadily on the rise for years now. Keeping that going during a time of social distancing might seem like a challenge, but Harmon and team have already been building the infrastructure they need to continue offering those social experiences for years – via personalized subscription services.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

SaaSOptics

FEBRUARY 3, 2022

Its primary purpose is to permit performance reporting across dissimilar subscription terms (e.g. The contract starts on May 1, 2020 and ends on April 30, 2021. Answer: $10,000 in May 2020, specifically on May 1, 2020. In our second scenario, a new $120,000 annual contract starts on May 15, 2020 and ends on May 14, 2021.

Subscription 86

Subscription Payment Features Business Systems Review 86

Intercom, Inc.

DECEMBER 5, 2019

Take this 10-minute survey to let us know exactly what you need from our content to help you excel at your job in 2020. You’ll also be in with the chance to win one of three annual Premium Spotify subscriptions, so you can keep up to date all the latest tech and business podcasts (including Inside Intercom ??)

Interviewing 156

Interviewing Subscription Payment Features Engagement 156

FastSpring

NOVEMBER 1, 2020

In this menu, you will find Orders, Subscriptions, and Events. The post FastSpring Release Notes: November 2020 appeared first on FastSpring. We will be renaming the Activities menu item to Sales in the FastSpring App. There has been no change to the functionality of these pages.

Subscription 78

Subscription Payment Features Sales 78