SaaStr

JANUARY 23, 2023

Evan Powell, Co-founder at Reprise, and Rudina Seseri, Founder and Managing Partner at Glasswing Ventures, decode how to build a high-converting sales team that syncs with modern buyer needs. Today, your prospective customer spends over 50% of their time on independent research. This is where ‘discovery through demo’ comes in.

Management 169

Management SaaS Social Media Innovation 169

SaaStr

JUNE 29, 2020

Loves managing a large team, and pushing them all to goals. Inside Sales Leaders Don’t Love Mapping Out All the Stakeholders, Doing Demo-after-Demo, Filling our RFPs, Getting on Jets (When We Can Again). And Elephant Hunters May Spend Too Much Time Here in Smaller Deal s. Loves being in the pit. And winning fast.

Sales Hiring 305

Sales Hiring Scale Sales Customer Success 305

Intercom, Inc.

JUNE 7, 2022

This means that your sales team can get stuck in an endless cycle of lead qualification and nurture, instead of spending time where it really matters: building relationships with prospects and closing deals. What’s more, they spend 13% more than those who don’t. Livestorm booked 233% more sales demos with Intercom. Learn more ?.

Sales Funnel 245

Sales Funnel Sales Headcount Subscription 245

SaaStr

MAY 9, 2023

6 Manage the Sales Process as a Quid Pro Quo It can seem natural for a salesperson to jump through hoops to close a deal, and that effort is a good thing. And building a customer demo can cost $5K – $10K of a solution consultant’s time. If we build the customized demo, will the CFO come? If I give X, can I get Y?”).

Sales 252

Sales B2B Consulting Investment 252

SaaStr

FEBRUARY 13, 2024

During a podcast with Splunk CRO, Christian Smith shares that their AEs are still spending a bunch of time doing their own outbound and sourcing their own opportunities. Someone who can actively manage them. Sometimes, you have a founder who is a direct manager or individual contributor who will help manage.

Sales Hiring 177

Sales Hiring Scale Underperforming Technical Team Revenue 177

User Pilot

MAY 13, 2024

When it comes to product management, you need to look at different SaaS dashboard examples to see what kind of product analytics you can measure, and how. Book a Userpilot demo to get started! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a SaaS dashboard?

Metrics 105

Metrics SaaS Acquisition Retention 105

User Pilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. Walnut – best interactive demo software for driving product adoption. Book a Userpilot demo today to learn more about how it can help you understand your users and drive adoption. Walnut demo analytics dashboard.

Software Review 105

Software Review Software Scale Onboarding 105

User Pilot

APRIL 21, 2024

Book a Userpilot demo to see how you can analyze onboarding data without coding. Try Userpilot and Take Your Customer Onboarding to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a customer onboarding dashboard? Book a Userpilot demo to see how you can analyze onboarding data without coding.

Onboarding 105

Onboarding SaaS Metrics Trends 105

Clouded Judgement

MAY 10, 2024

Instead, we saw a return to higher scrutiny of budgets, more decision-makers getting involved and a need for more demos and proof of concepts before signing on purchase decisions. ” For now, some the credit card companies are describing the spending environment as holding up / strong, so there’s definitely some mixed signals.

Cloud 161

Cloud Software GCP(Google Cloud Platform) Azure 161

SaaStr

OCTOBER 19, 2021

alone somehow managed to survive, sell their products, find their customers, and otherwise pay their employees without your Wonderful New SaaS Product. These are the ones that could clearly benefit from your product, but don’t really seem to respond after a demo, sign-up or trial, no matter how good your drip marketing is.

SaaS 264

SaaS B2B Branding Engineering 264

User Pilot

APRIL 8, 2024

Did it come from the management or employees? Book the demo! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is bottom-up SaaS? That’s because users can onboard , use, manage, and troubleshoot a product without their direct assistance.

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

SaaStr

DECEMBER 12, 2023

Traditional Sales Teams Vs. Modern Sales Teams Traditionally, most people learned to sell by taking a product, showing the sales team with a demo of how to use it, and then sending them off to sell it. At Zenefits, Mandy had a user who was an HR Manager, but the decision-maker was the CFO. What is their timing? What is their goal?

Point of Sale 241

Point of Sale Forecasting Technical Review SMB 241

User Pilot

DECEMBER 11, 2023

Get your free Userpilot demo today! Ensure icon consistency across devices Because of how much brainpower users spend to (subconsciously) draw up a mental model diagram for how your product works, the last thing you want is to throw all that work out the window by having different user interface design conventions across each platform.

Scale 105

Scale Interviewing Onboarding Communication 105

BetterCloud

MARCH 29, 2024

BetterCloud named a leader in 30+ G2 Grid Reports We are so excited to share that BetterCloud has been named a Leader in the Spring 2024 G2 Grid Report® for SaaS Operations Management , the Enterprise Relationship Index for User Provisioning and Governance Tools , and 30 additional categories ! Schedule a demo now to learn more.

Software Review 52

Software Review Technical Review Government Operational efficiency. 52

Subscription Flow

MAY 10, 2024

To keep up with the modern donors’ purchasing habits, nonprofit organizations or NPOs can set-up recurring donation systems in-line with these donors’ spending preferences. Automated billing management systems, however, circumvent this issue. This makes the financial projection task more manageable and accurate.

Payment Solutions 84

Payment Solutions Payments Payment Methods Payment Services 84

SaaStr

JUNE 12, 2022

That probably means 400 demos. And that was customer success managers who were really just farmers — compensated 100% or close to it for Upsells, not Retention. So do you need another entire team there to manage the fully penetrated accounts? And 2,000+ calls. I don’t have the perfect answers here.

Compensation 242

Compensation Customer Success Interviewing Sales 242

User Pilot

FEBRUARY 26, 2024

Book a demo now to learn more. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are digital product metrics? Customer acquisition cost The customer acquisition cost (CAC) is the average amount you spend to acquire each new customer. Book a demo today to learn more.

Metrics 104

Metrics Customer Lifetime Value Scale SaaS 104

User Pilot

MARCH 25, 2024

EBITDA is used by larger companies with more complex management structures. Book the demo! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the valuation of a SaaS company? It helps with risk management and financial goal-setting.

SaaS 105

SaaS Customer Lifetime Value Acquisition Metrics 105

User Pilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. Book the demo to find out more! According to a study by Airfocus , 21% of product managers believe they don’t have adequate skills, which hampers AI implementation.

AI 96

AI Artificial Intelligence SaaS Generative AI 96

SaaStr

FEBRUARY 15, 2021

And for CEOs, especially reps 3-10, the ones that you are still managing. Force yourself to spend a few hours a week listening to their calls recorded in Gong or Chorus other services built into Salesloft and other systems. It took me a while to realize how powerful it is to listen to the calls of reps 3-300. Just do this.

Scale 337

Scale CTO Hire Sales Hiring New CTO 337

FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. Set up a demo or check out our platform yourself. Deal: “ 20% discount on all products. But how do you learn to code?

Payment Solutions 88

Payment Solutions Software Review Payment Methods SaaS Payments 88

User Pilot

NOVEMBER 20, 2023

What is a technical product manager? This is the question that opens our discussion of technical product management. TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. Book the demo to see how it can help your technical product managers.

Management 105

Management Software Development Engineering Market Research 105

FastSpring

NOVEMBER 16, 2022

FastSpring helps software companies sell around the world through localized web storefronts , branded checkouts , global sales tax and VAT management , and more. It turns out that the expectation of your typical Korean customer is that they’re not going to spend $40 for a game. Those quadruple sales in South Korea?

Sales 120

Sales Benchmarks Pricing Branding 120

User Pilot

MARCH 21, 2024

Customer lifecycle management helps you sustain growth by building a loyal customer base over time. Offering a free trial or demo to showcase product value and encourage sign-ups. HubSpot : Integrates with Userpilot for personalized marketing campaigns based on in-app engagement, enhancing lifecycle management.

Strategy 105

Strategy Software Review Social Media Engagement 105

User Pilot

JULY 23, 2023

Key members of the GTM team: Go-to-Market Manager: Responsible for overseeing and coordinating the entire GTM process , ensuring alignment across go-to-market teams and successful product launches. Create a productive environment with a project management tool like Trello, Jira, or Asana. Project planning and execution.

Marketing 96

Marketing Customer Lifetime Value SaaS Advertising 96

User Pilot

NOVEMBER 21, 2023

In his talk, Jason talked about how product managers can upskill to meet the challenges in their daily work and how to make sure that their organizations value their work. How to upskill as a product manager. Measuring the value of product management is difficult too. Book the demo! The ambiguity of product management.

Technical Review 104

Technical Review Management Underperforming Technical Team Leadership 104

FastSpring

OCTOBER 25, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or check out our platform yourself. Consumer Support Management: Send Them to Us! But don’t sleep on B2B sales in Q4.

SaaS Payments 155

SaaS Payments Payment Solutions Software Review Merchant Services 155

User Pilot

NOVEMBER 5, 2023

What’s customer value management? TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value. Overall, customer value management can make your product more competitive. What are its stages?

Management 105

Management Scale Customer Lifetime Value SaaS 105

FastSpring

APRIL 18, 2024

FastSpring is an all-in-one payments platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. To learn more about FastSpring, sign up to see the platform yourself , or schedule a personalized demo with one of our experts.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

User Pilot

MAY 9, 2024

Book a demo call with our team to get started. Use onboarding checklists to set users up for success Onboarding can feel overwhelming, so break it down into manageable steps using an onboarding checklist. Userpilot is a product analytics tool, and Salesforce helps manage customer relationships. What is happy customer service?

Customer Lifetime Value 105

Customer Lifetime Value AI Search Benchmarks Onboarding 105

Subscription Flow

JANUARY 11, 2024

It does so by facilitating cash flow management, financial management, and app integration. Nearly all of the front-end work (managing suppliers, approving payments, and tracking budgets) takes place in your subscription management software, and very little of your work is required to update your Xero ledger.

Payments 52

Payments SaaS Payments Payment Features Payment Services 52

Sales Hacker

SEPTEMBER 29, 2023

Based on an annual Gartner report on CMO spend for 2023, 71% said that they lack the budget to fully execute their strategies in 2023, predicting that it will remain as restrictive in 2024. The annual Gartner 2023 CMO Spend and Strategy Survey was conducted in March and April 2023. Thanks for reading The GTM Newsletter!

Scale 100

Scale Marketing AI Search ChatGPT 100

Sales Hacker

JUNE 1, 2022

People only spend an average of 10 seconds reading an email from a brand. A visual brand identity managed consistently across multiple pieces of sales collateral demonstrates professionalism and will make your engagements with the buyer more memorable. Put care into your demo. Personalization tips and takeaways.

Sales Recruiting 93

Sales Recruiting Outsourced Development Identity management Branding 93

User Pilot

DECEMBER 6, 2023

What does it have to do with product management or product design? The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Book the demo to see how you can use it for dogfooding in your SaaS. Dogfooding means eating your own dog food. Let’s dive in!

Software Development 98

Software Development Sales Recruiting Development Software Review 98

Subscription Flow

NOVEMBER 29, 2023

One way in which subscription management software can be of help to their clients is by implementing measures to track their revenue and churn rates, as well as create, update, cancel, and renew subscriptions. Multiple options for subscription management are one of the advantages of subscription management software.

Payment Features 52

Payment Features Payment Services Payment Methods Payments 52

Andreessen Horowitz

FEBRUARY 8, 2024

Are demos or trials available before purchase? Sales value-add: The sales team’s role is guiding customers to their first major success milestone, which might include coordinating resources and project management. Minimum committed spend. Signup How do your customers find and sign up for your product? Key milestones.

Compensation 83

Compensation Sales Recruiting Sales Systems Review 83

FastSpring

DECEMBER 9, 2022

In this piece, we’ll be comparing 7 SaaS billing solutions that we separate into three categories: Subscription management: This type of software lets you automate free trials, recurring payment schedules, and the dunning process. 3 Subscription Management Software. Subscription and Recurring Billing Management.

Payment Services 142

Payment Services Merchant Services Payment Methods SaaS Payments 142