SaaStr

FEBRUARY 7, 2023

with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them. 1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5

VP of Engineering 298

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 298

SaaStr

JANUARY 19, 2021

How to Build a High Retention Sales Culture with Unity Technologies ‘ Vice President of Global Sales, Laura Palmer. How to Build a Great Intern Program from Scratch with Shopify VP of Engineering, Farhan Thawar. How to Do ABM Campaigns (For Real) in 2021 with Snowflake Director of ABM, Hillary Carpio.

VP of Engineering 264

VP of Engineering Scale Engineering Retention 264

SaaStr

JANUARY 1, 2023

SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.  . SaaStr 619: 3 Lessons from Building a Marketing Engine to Grow Pipeline from Millions to Billions with Samsara CMO Sarah Patterson.   . The #1 Reason CMOs Fail.

VP of Engineering 243

VP of Engineering Scale Mobile Scaling 243

SaaStr

JANUARY 8, 2023

SaaStr 622: CRO Confidential: What’s Changed for Hiring a VP of Sales in 2023 with Founders Fund Partner Sam Blond and Stage 2 Capital LP and Former Lattice CRO Dini Mehta. . SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.   .

VP of Engineering 246

VP of Engineering Scale Sales Hiring Revenue 246

SaaStr

MAY 30, 2021

But most of us under-hire at the senior level for one reason or another as we cross $1m-$2m in ARR, and there are two key times almost all founders hit organizational walls trying to do too much themselves: Trying to be the VP of Multiple Functional Areas beyond the date you have to; and. Each functional area needs a full-time VP to scale.

VP of Engineering 306

VP of Engineering Sales Hiring Scale Scaling 306

SaaStr

APRIL 25, 2023

In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org. Celonis started 12 years ago in Germany and recently began its move into the U.S. This has resulted in amazing hypergrowth.

Scale 242

Scale VP of Engineering Sales Hiring Engineering 242

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

Tom Tunguz

JANUARY 14, 2021

Cloud Data Lakes are the future of large scale data analysis , and the more than 5000 registrants to the first conference substantiate this massive wave. Mai-Lan Tomsen Bukovec, Global Vice President for AWS Storage will deliver one of the keynotes. Data engines query the data rapidly, inexpensively.

VP of Engineering 203

VP of Engineering Cloud Data AWS 203

SaaStr

JULY 8, 2022

A recent session from SaaStr Scale. #3. Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. . #6.Top Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. From Burn-Out to $100M in ARR with Jason Cohen, Founder of WP Engine. #15.

VP of Engineering 278

VP of Engineering Scale Outbound Sales Team SMB 278

SaaStr

OCTOBER 24, 2021

“Hyperscaling At Scale with PagerDuty’s CEO, Jennifer Tejada” A terrific session with PagerDuty’s and Sendgrid’s CEOs on how to keep a growth engine … growing. #3. “Why Founders Should Prioritize Personal Development with Shopify’s President and Felicis” . #4

VP of Engineering 264

VP of Engineering Cloud Scale Churn 264

SaaStr

NOVEMBER 10, 2023

At this year’s SaaStr Annual, Adobe’s Chief Strategy Officer and Executive Vice President of Design & Emerging Products, Scott Belsky shares the 5 waves of change we can expect from AI in creative spaces and how this will change how brands of all sizes will create and deliver content at scale. Social media teams.

VP of Engineering 321

VP of Engineering AI Social Media Generative AI 321

SaaStr

JANUARY 13, 2021

We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing. SEO and brand continue to work at scale. In fact, Atlassian sees Free as its key engine of growth for the next decade.

VP of Engineering 315

VP of Engineering Scale Enterprise Branding 315

SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Go-to-market (GTM) design and efficiency are sometimes overlooked, but they’re a critical driver of any SaaS business.

VP of Engineering 278

VP of Engineering Scale Marketing Benchmarks 278

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 299

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 299

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Get your insider knowledge with the buzz-worthy online event series featuring AMA discussions with the top SaaS leaders in the industry!

VP of Engineering 152

VP of Engineering Marketplace as a Service Scale SaaS 152

SaaStr

OCTOBER 20, 2023

A friend joined Jasper as president and asked her to run the sales team. It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched.

ChatGPT 298

ChatGPT Scale AI Search Sales Hiring 298

Intercom, Inc.

JUNE 14, 2018

As an engineer, UX designer, product manager and startup advisor for more than 20 years, Laura been part of every type of team – from those that have to deliver on the sometimes unrealistic expectations of upper-management to the ones that suffer from too many opinions on the ground floor. Adam Risman: Laura, welcome to Inside Intercom.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. It’s about growing together.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Andreessen Horowitz

OCTOBER 18, 2023

Effectively harnessing nuclear energy does require sophisticated engineering in the form of power plants, but, once online, nothing can beat them in terms of efficiency— a nuclear power plant can generate over 57,000 MWh/acre compared to solar at 200 MWh/acre, or a natural gas plant at 1,000 MWh/acre.

Scale 28

Scale Scaling VP of Engineering Construction 28

Intercom, Inc.

APRIL 25, 2019

However, when researchers at UC Berkeley and Stanford explored growth at more than 3,000 startups , their key finding was that premature scaling was the most common cause of failure. As the Senior Vice President of Sales for Pipedrive , she’s currently responsible for building nimble sales teams who drive sustainable revenue.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SaaStr

JANUARY 3, 2021

100k+ deals are the majority of its growth engine. Strong support from Salesforce President Bret Taylor and the top. Bret Taylor is President and COO of Salesforce — and Facebook’s ex-CTO. Q: Will Salesforce’s $28B acqusition of Slack be successful? It should be successful. What a next level acquisition!

VP of Engineering 191

VP of Engineering New CTO CTO Acquisition 191

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. As two CEO who love the art of sales and scaling, this one really was special. Dev Ittycheria – President and CEO of MongoDB. This was certainly one of them. Jyoti Bansal, Founder and CEO of harness.io

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Listen to the full episode above or check out Kayti’s key takeaways below.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

ChurnZero

JANUARY 8, 2021

Based on our recent Customer Success Leadership Study (releasing early January 2021), 54% of survey respondents have a Chief Customer Officer (CCO) or Vice President (VP) of Customer Success as their highest Customer Success leadership position within their SaaS organization. Staci Satterwhite, Chief Customer Officer, Khoros.

VP of Engineering 98

VP of Engineering Customer Success Scale Healthcare 98

SaaStr

JULY 10, 2021

How can you recognize that a VP is great, not just good? The panelists offer their insights, which at times conflict with the viewpoints of other panelists, on hiring a cohesive team that can really scale the business. Get best price tickets here!!! This session is particularly fun to look back on. And for good reason. TRANSCRIPT.

Sales Hiring 264

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 264

Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be?

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

Valuize Consulting

DECEMBER 7, 2021

The question now is, how big should CS organizations be, and what’s the best way to staff and scale its success? To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Intercom, Inc.

JUNE 7, 2018

When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation. This wasn’t just a line item on a goals sheet; it was written into Sean’s contract. Where Dropbox went from there is well documented. If you enjoy the conversation, check out more episodes.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Writing for search engines may have been helpful in the past, but Google has been vocal about prioritizing anything written for its users.

VP of Engineering 113

VP of Engineering AI Search Engineering Social Media 113

Sales Hacker

OCTOBER 30, 2018

Andrea Austin – VP at Nokia Software | Published Author. Lauren Bailey – Founder and President, Factor 8 | Founder, #GirlsClub. Tonni Bennett – VP Sales at Terminus. For more than two decades, she has promoted sales development and inside sales as a community, professional, and engine for revenue growth.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

Sales Hacker

NOVEMBER 24, 2023

No matter what your role is, develop strong project management skills that become foundational as an operator at scale.” – Katrina Wong (VP Marketing, Twilio Segment at Twilio ) #7 “ When leadership approaches you to take on a new challenge, always step up to it. Happy Thanksgiving weekend to all those in the USA!

VP of Engineering 116

VP of Engineering Outsourced Development Scale Generative AI 116

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

Retention 163

Retention VP of Engineering Sales Hiring Scale 163

Totango

MARCH 24, 2022

Guy described the customer journey as the combined and shared efforts of all teams within an organization – from Customer Success to Marketing, Sales, Product, Support and more – where the success of creating the ultimate customer journey relies on an all-in-one digital execution engine. Jamie Bertasi, President and COO, Totango.

VP of Engineering 98

VP of Engineering Scale Customer Success Engineering 98

FastSpring

FEBRUARY 22, 2019

A: I’m the VP of People & Culture at FastSpring. My background is actually in engineering & document control and my first job was at an aerospace company. The plan from the beginning was to have me come on board and manage the engineering doc and data function while also helping to facilitate payroll, facilities, and HR.

VP of Engineering 113

VP of Engineering Company Culture Headcount Scale 113

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. And truth be told, our journey wasn’t the only one we learned from.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118