SaaStr

JUNE 22, 2023

With an intuitive product experience, founders can access free checking and savings accounts, debit and credit cards, domestic and international wire transfers, treasury, venture debt, and more — and manage their business with confidence. Update your revenue data from anywhere, all within Slack or MS Teams.

Scale 184

Scale Banking compliance Forecasting 184

User Pilot

FEBRUARY 14, 2024

TL;DR Salesforce integrations connect the CRM with other platforms to enhance functionality, streamline operations, and improve data sharing. Salesforce can be integrated through native integrations, 3rd party integrations, custom integrations, Salesforce Connect, and data integration platforms like Zapier.

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

SaaStr

FEBRUARY 3, 2022

Skyflow ’s data privacy vaults deliver security, compliance, and governance via a simple API. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Join these incredible companies to experience all the value of SaaStr!

Payments 217

Payments Payment Services AI Search Payment Solutions 217

SaaStr

APRIL 28, 2022

This change in approach requires a significant mindset shift, and all relevant teams need to be on board and in sync. To find your priority accounts, examine your first-party data, third-party data, and general demographics. Solution Selection: Have they chosen their product to solve their problem. Key Takeaways.

Scale 239

Scale Education Strategy Engagement 239

Totango

AUGUST 9, 2022

Knowledge level: as defined by how informed the customer is about a given stage of a buying process or product feature. Product usage: which segments customers based on how they are engaging with your product. Databases store customer data in organized categories for efficient retrieval and use. Customer needs and wants.

B2B 102

B2B Social Media Market Research Customer Success 102

Intercom, Inc.

NOVEMBER 17, 2021

Reach and engage more customers with new multichannel transactional messaging, enhanced Product Tours, and an improved email experience. Engage your customers with enhancements to Product Tours. With the latest enhancements to Product Tours you can drive more engagement of your tours with increased flexibility over the user experience.

Engagement 222

Engagement Mobile Metrics Investment 222

SaaStr

APRIL 2, 2021

I thought I’d pull out one set of data and focus on what it means for startup valuations. Below 20% and you become a highly mature stock, with low revenue multiples, no matter how successful the product is. Public company and startup revenues don’t tie perfectly, but they usually are in sync. From 6x-25x Revenues.

Startup 256

Startup Revenue SaaS Cloud 256

Totango

APRIL 4, 2024

One way they’ve done this is by creating a bi-directional data sync with Salesforce and Totango to ensure all information flows from one system to the other, leaving no room for gaps in information or data. Work hard to be in sync internally; it’ll help you put customers first.

Customer Success 91

Customer Success Retention Revenue Sales 91

IT World

DECEMBER 13, 2021

You couldn't find files on your computer, you couldn't copy or move different types of data, and you sure as hell couldn't wirelessly transfer files or automatically sync 'em with any other sort of system. These days, Chromebooks are sophisticated productivity devices with ample options for advanced file management.

Wireless 140

Wireless Management Data 140

Intercom, Inc.

JANUARY 25, 2022

Integrations like the Intercom integration with HubSpot empower these teams to use data from live chat and messaging, smart workflows, and business intelligence to anticipate prospect and customer needs. . Finding that moment is made easier when data is synced between all of your team’s favorite marketing and sales tools.

Artificial Intelligence 216

Artificial Intelligence Sales Sales Funnel AI 216

Intercom, Inc.

FEBRUARY 13, 2018

There are two truths about sales and product. One, salespeople hate when deals stall because their product is missing a vital feature. Two, product people hate building features no one uses. A strong sales and product feedback loop avoids both scenarios. We have all relevant product owners attend.

Scale 192

Scale Sales SMB Data 192

Totango

APRIL 6, 2023

VBRs provide account-specific data with real-time metrics that increase customer engagement and retention. The new Opportunity Management feature empowers CS teams to identify expansion opportunities based on customer data and create an opportunity in Totango that is synced in the Salesforce CRM.

Innovation 88

Innovation Scale Revenue Technical Review 88

User Pilot

JUNE 29, 2023

TL;DR Userpilot, Mailchimp, Databox, and Lucky Orange are the best HubSpot integrations available for data sync. Userpilot will be an excellent addition to your HubSpot data tool stack. It will let you personalize user experiences across different stages of the customer lifecycle and drive product adoption.

Scale 52

Scale Business SaaS Pricing 52

Totango

NOVEMBER 16, 2023

Rather than hopping back and forth between screens, this extension allows you to access pertinent account data from Totango without leaving Gmail. Now, you can combine the power of Gmail with the ingenuity of Totango through Totango’s new Google Chrome extension.

Customer Success 110

Customer Success Operational efficiency. Communication Churn 110

FastSpring

NOVEMBER 16, 2023

Just as your business can take advantage of the Cyber Weekend sales strategies highlighted in our report , there are many companies offering great deals through FastSpring this holiday season for their SaaS, software, and other digital products. Deal: “ 20% discount on all products. Deal: “ 50% off everything. Deal: “Up to 80% off.”

Payment Solutions 88

Payment Solutions Software Review Payment Methods SaaS Payments 88

SaaStr

JANUARY 23, 2023

Evan Powell, Co-founder at Reprise, and Rudina Seseri, Founder and Managing Partner at Glasswing Ventures, decode how to build a high-converting sales team that syncs with modern buyer needs. The companies that will succeed in connecting with buyers are the ones that are architecting their products around the way buyers want to buy.

Management 164

Management SaaS Social Media Innovation 164

Sales Hacker

FEBRUARY 15, 2024

Stale data and lack of differentiation could be two major culprits. 1: Your Prospect Data Isn’t Accurate The Importance of Accurate Data in Prospecting Whether you’re nurturing warm leads or reaching out to cold prospects, having access to accurate contact information is crucial. . #1:

AI Search 90

AI Search Social Media AI Sales Funnel 90

Intercom, Inc.

AUGUST 25, 2021

Visualize your data with new chart types in Custom Reports. These new charts help you better visualize your data by comparing multiple attributes in one view. Now you can filter by custom date ranges, see the performance of all of your messages, and export your data using a new CVS export format.

Mobile 129

Mobile AI Search Subscription Payment Features 129

Subscription Flow

MAY 10, 2024

For businesses, this model ensures predictable revenue, especially during times of financial upheaval, as they can get additional revenue from the same customer without extra acquisition costs by introducing more products. These benefits have made the subscription model a popular choice for both customers and companies.

Payment Solutions 84

Payment Solutions Payments Payment Methods Payment Services 84

ChurnZero

MAY 18, 2023

Here’s a list of ChurnZero’s major product releases in Q1 of 2023. Increase productivity with Content Templates Admins can now easily standardize messaging with templated language on any topic, allowing the team to conveniently insert it into their communications. Want to dive deeper into a ChurnZero feature or see it in action?

AI Search 52

AI Search Artificial Intelligence Forecasting AI 52

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. That said, predictive analytics needs a lot of accurate data.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

SaaStr

OCTOBER 12, 2020

Nick has vast experience when it comes to B2B and B2C, which is why we asked them to share their best tips for growing product and engineering orgs from 0 to IPO. When founders are starting companies, it’s crucial to have product-market fit. Think about your product silo’s and who will lead them. 4 Road-mapping is crucial. . #4

Engineering 222

Engineering Part-Time VPE Scale B2C 222

User Pilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. What is CRO analytics?

Data 105

Data SaaS Trends Churn 105

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights.

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. TL;DR An analytics platform is a collection of multiple tools that offer a variety of services like the collection of data, processing, analysis , visualization , etc. Userpilot is the product growth platform for user journey analytics.

Social Media 105

Social Media AI Search Mobile AI 105

User Pilot

MARCH 26, 2023

It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. It helps you identify where customers convert and where they drop off, optimize conversion rate , and sync marketing and product efforts. Let’s start! What is a conversion funnel?

Underperforming Technical Team 98

Underperforming Technical Team User Experience Customer Lifetime Value Retention 98

Intercom, Inc.

JULY 15, 2021

Public-facing pages versus pages visible when signed-in to your product . Keep data in sync and trigger campaigns outside of Intercom. Keep your CRM data accurate . You can also browse by category, compatibility with the products you already use or by use case. . After a specific amount of time is spent on a page.

Engagement 232

Engagement Communication Sales Innovation 232

Intercom, Inc.

MARCH 15, 2022

Use first-party customer data to enrich your messaging. Having a customer communications platform that allows you to gather data directly from customers and act on it by triggering relevant, personalized messaging is the key to unlocking so many of the opportunities that follow. What is first-party data?

Engagement 129

Engagement Marketing Communication Mobile 129

User Pilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Heap offers relatively simple installation via a code snippet for auto-collecting events.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Intercom, Inc.

JANUARY 2, 2019

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. We strive to let our product do the talking. In 2018, we also launched our public Intercom App Store , which has over 130 apps and integrations that help you streamline your workflows and increase your productivity.

Technical Review 141

Technical Review Engagement Branding Communication 141

Intercom, Inc.

FEBRUARY 19, 2019

Never does that phrase ring more true than when you’ve wasted days going back and forth over email to coordinate a sales meeting or spent hours manually copying and pasting data between tools. The app’s two-way sync ensures the full conversation history is saved and updated in Intercom in real time. “Time is money.” That’s a lot!

Sales 163

Sales Engagement Data Revenue 163

Baremetrics

DECEMBER 7, 2023

For example, “Does our app need to feed monthly usage data into the billing system, or can we do it manually?” However, not all billing tools are created equal as it relates to syncing with the rest of your operations stack. Your metrics will look very different for a $100,000/year product vs $19/month one.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

User Pilot

DECEMBER 5, 2023

Mixpanel Funnels lets you use product analytics to measure how user flows lead to different actions being performed in a particular series. The cons of using Mixpanel include its pricing, exclusion step limitations, and inability to act on the data that you analyze. Get your free Userpilot demo today! What are Mixpanel Funnels?

Systems Review 98

Systems Review Software Review Trends Data 98

Totango

DECEMBER 1, 2020

Stream Information From Your Google Drive To Totango Customer Data Hub. The main way to stream data between systems is by using files. Totango now enables customers to stream data using a direct connection from your company’s Google Drive. Use Your Google Spreadsheet To Sync Data to Totango.

Trends 68

Trends Enterprise Data Customer Success 68

Totango

MAY 17, 2022

Business-to-business customer relationship management software is a sales app that provides a central interface for handling data about your interactions with business clients. B2B sales software can include data from marketing, sales, customer service and customer success management interactions. Why Do I Need B2B CRM Software?

Payment Methods 82

Payment Methods B2B Payment Solutions Payments 82

Sales Hacker

SEPTEMBER 8, 2022

Then work with the CS, engineering, and product teams to do whatever possible to help those customers achieve their goals. That makes the conversations throughout the year and the end of the term much more productive and positive. Use data to build credibility. Using data helps build your credibility with customers.

Sales Recruiting 110

Sales Recruiting Technical Review B2B Benchmarks 110

Frontegg

FEBRUARY 15, 2022

When we talk about next-gen SaaS products, Product-Led Growth (PLG) and bottom-up terms come to mind. SaaS Observability helps companies understand how an app is operating based on the data that is harvested from end-user and system interactions. If your product is providing APIs, the entire movement goes to the backend.

SaaS 98

SaaS New CTO CTO Metrics 98