Blulogix

DECEMBER 31, 2024

Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management. Data-Driven Pricing: Advanced analytics allow companies to refine usage models to maximize both revenue and customer satisfaction. Improve margins by capturing more revenue from high-usage customers.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Valuize Consulting

NOVEMBER 5, 2024

Introduction In the fast-paced world of enterprise SaaS, understanding and optimizing the customer journey is pivotal for Customer Success (CS) teams aiming to enhance net dollar retention. Missed opportunities occur when teams overlook chances to enhance the customer experience or drive additional revenue due to a lack of insight.

Scale 52

Scale Systems Review Social Media Retention 52

How To Buy Saas

MAY 29, 2025

Intelligent Automation for Operational Efficiency Intelligent automation blends robotic process automation (RPA) with AI to streamline complex workflows. Amazons recommendation engine powered by machine learning on customer behavior is credited with a large share of its revenue.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Teamgate

JULY 2, 2025

Track daily activities like calls made, emails sent, and meetings scheduled – not just revenue. Even sending one personalized email using CRM insights can make a difference, especially since personalized marketing can boost revenue by up to 15%. Start by tracking daily activities alongside revenue metrics.

Scale 52

Scale Payments Sales Payment Solutions 52

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Teamgate

JULY 16, 2025

And since about 20% of leads produce 80% of revenue, quickly identifying and prioritizing the most promising prospects is crucial. To refine your revenue projections, create a custom "Forecast vs. Actual Sales" report and revisit it regularly. They include revenue, valuation, return, and debt."

Scale 52

Scale Payment Methods Payment Solutions Payments 52

Intercom, Inc.

MARCH 28, 2018

The problem with this train of thought: you’re missing out on revenue. At Intercom, we have learned that investing in real-time support, with response times under 5 minutes, can actually turn customer support into a revenue driver. We believe that this approach is counterproductive to a businesses’ revenue objectives.

Revenue 213

Revenue Customer Support Onboarding Operational efficiency. 213

SaaStr

JUNE 17, 2023

Case study analysis – UiPath & HubSpot UiPath , a leading enterprise automation software company, managed an impressive turnaround by focusing on operational efficiency. By doing so, they’ve maintained steady revenue streams while also enhancing product offerings and customer service capabilities.

Venture Capital 272

Venture Capital Scale Technical Review Software Review 272

USIO

MAY 16, 2024

Increased Revenue: Offering seamless payment solutions can boost conversion rates and customer retention. Operational Efficiency: Streamlines the payment process, reducing manual intervention and errors. Ask about revenue share opportunities. Be to sure to ask the question when considering a payments provider.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

MARCH 17, 2021

Managing the Quote-to-Cash process can be complex, since it covers the entire sales cycle, software licensing fulfillment, and revenue recognition, and it’s typically spread across many applications. Quote-to-Cash. That’s why this is the single most critical process that should be integrated and automated in any growing company. Customer 360.

Sales Hiring 322

Sales Hiring Scale Technical Review Marketplace as a Service 322

Totango

JANUARY 3, 2024

Totango now offers integrations with leading revenue intelligence platforms Gong and Chorus to help teams enhance operational efficiency and leverage the insights gleaned from customer interactions to drive strategic decision-making.

Revenue 109

Revenue Operational efficiency. Scale Customer Success 109

SaaStr

MARCH 15, 2024

Part of the joy for him was being able to tie the two motions together, building an Enterprise business on top of an existing business, and by the time he left Heroku, they had gone from about 5% to 50% of revenue. Have There Been Any Big Changes for Vimeo Related to Efficiency? In 2021, revenue per employee was around 80k to 100k.

AI Search 273

AI Search SaaS Advertising Sales Hiring 273

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. The first step in growing your revenue through recurring billing is to carefully consider your current product offerings and see if there is an opportunity to switch any of them over to a recurring billing model.

Payment Methods 97

Payment Methods Payments SaaS Payments Payment Services 97

Sales Hacker

JULY 25, 2022

Your revenue organization works in the same way. Everyone on your team must meet their specific goals in order for your engine to operate efficiently. With that information front and center, you and your people are well equipped to take the right next steps more efficiently—without spending hours pulling reports yourself.

Sales Recruiting 114

Sales Recruiting Engineering Revenue Sales Enablement 114

SaaStr

MARCH 7, 2023

Some other strategies for creating a more efficient go-to-market are: Adjusting pricing and contract terms with customers. Companies are giving price breaks this year to reduce churn and increase retention, with the caveat that it might go up next year. Incentives for multi-year contracts are another tactic.

Outsourcing Services 176

Outsourcing Services Scaling Venture Capital Forecasting 176

User Pilot

JUNE 21, 2024

Integrating WalkMe can lead to increased customer retention through better user experiences, revenue growth from enhanced offerings, broader market reach, and greater operational efficiency. Revenue growth : Enhanced product offerings and expanded market reach can drive revenue growth for SAP.

Business 103

Business Automotive Acquisition Operational efficiency. 103

Payrix

APRIL 24, 2024

Andy suggests that there is an immediate and discernible value-add for software companies to embed payments as a means for retention of SaaS revenue. Plus, software providers gain the addition of payments revenue and the ongoing retention of that additional revenue too. Ian Hillis That’s really helpful.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

Payrix

APRIL 10, 2024

These additional offerings help software companies optimize the payments experience for their merchants and unlock additional opportunities to realize revenue. Vertical software companies that embed payments with a payment facilitation provider, like Payrix, are likely sitting on a gold mine of value-added services (VAS).

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

Payrix

MARCH 27, 2024

Streamline operations Using automated workflows, omnichannel payments do away with most manual and end-of-day tasks. Automation alone, while a significant effort, effectively boosts operational efficiency. Access to that information in one portal empowers merchants to improve reporting, inform their approach, and drive revenue.

Payments 130

Payments Payment Methods Merchant Services Payment Solutions 130

Valuize Consulting

OCTOBER 3, 2024

What’s required is a holistic, engineered customer lifecycle strategy that seamlessly integrates four critical elements: recurring revenue performance, customer value realization, operational excellence, and economic efficiency at scale. Initial customer operations are being implemented.

B2B 52

B2B Revenue Scale AI 52

Blulogix

MARCH 25, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Navigating Financial Process Complexity in B2B Subscriptions The financial backbone of B2B subscription models rests on efficiently managing complex processes spanning billing, payments, revenue recognition, and reporting.

Payment Services 94

Payment Services Payment Features Subscription Payments 94

Blulogix

MARCH 22, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses. Pathways to Maximize Service Penetration: 1.

Payment Features 96

Payment Features Subscription B2B Consulting 96

Chart Mogul

SEPTEMBER 6, 2023

You’re likely tracking all your global metrics to keep apprised of your business’ performance – ARR, churn, LTV, retention rates, etc. Segmentation allows you to peel the onion layer by layer to … You’re likely tracking all your global metrics to keep apprised of your business’ performance – ARR, churn, LTV, retention rates, etc.

Revenue 52

Revenue Churn Subscription Payment Features 52

Valuize Consulting

JULY 13, 2022

Customer Success Operations is the engine that powers your customer lifecycle with the goal of achieving best-in-class Net Dollar Retention. To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan.

Interviewing 52

Interviewing Engineering Scale Revenue 52

User Pilot

JULY 22, 2024

The patient retention rate shows the percentage of patients who continue to use a healthcare service. Patient lifetime value (PLV) estimates the total revenue you can expect from a patient over the entire span of their relationship. High retention rates indicate patient satisfaction, trust , and loyalty to the healthcare provider.

Healthcare 103

Healthcare Engagement Metrics Benchmarks 103

ChurnZero

JUNE 12, 2020

When we represent our organizations, we want to generate more revenue with fewer resources,” explains Smartsheet in their article on calculating productivity. When should I add Customer Success Operations? SaaS businesses typically begin to invest in Customer Success Operations when they reach around $10 million in revenue.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

CustomerSuccessBox

MAY 17, 2021

So what are the proven hacks to driving customer retention ? So you’re growing and now want to scale up your customer retention and you’re contemplating automation. But automating every step is not the solution for scaling retention using customer success. Top 6 strategies/hacks to retain customers. Not analyzing past churn.

Retention 52

Retention Payment Features Scale SaaS 52

Blulogix

JANUARY 6, 2024

Unlocking Revenue Potential with a Robust Subscription Billing Platform By BluLogix Team Welcome to the fifth installment of our series on selecting the right subscription billing platform for your business. Today, we’re focusing on the critical role a robust subscription billing platform plays in unlocking your revenue potential.

Payments 52

Payments Payment Features Subscription SaaS Payments 52

OpenView Labs

MARCH 10, 2019

Over this time, our headcount has grown by over 10x, and our revenue has grown by over 60x. Focusing on Customer Success from the very early days of Typeform has been instrumental in improving both retention and acquisition, and has played an important role in our overall achievements. The challenge was retention.

Scale 93

Scale Customer Success Scaling Sales Hiring 93

User Pilot

FEBRUARY 4, 2023

To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. You can use examples of strategic initiatives in your SaaS business to improve customer retention rates and drive feature discovery. Initiative example #1.

Development 98

Development Scale Retention Onboarding 98

SaaStr

AUGUST 7, 2020

These companies can scale really efficiently. When you look at sales efficiency as measured by magic number, it’s quite good. Grew to over a hundred million dollars in revenue in five years. They need fewer sales as a percentage of overall employees. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

User Pilot

JANUARY 26, 2021

Companies that are able to get a complete picture of their customer journeys can improve their customer experience report an increase in their revenue. Forbes reports 84% of companies that work to improve their customer experience report an increase in their revenue. Retention (Pro)*-Referrals, leave a review on G2, etc.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

User Pilot

MAY 8, 2024

Satisfying customer needs is essential for retention and loyalty. It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. In the B2B SaaS context, these needs normally revolve around solving particular business problems, improving operational efficiency, or gaining a competitive advantage.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

NOVEMBER 14, 2023

You need both reporting and analytics to get a competitive edge, improve operational efficiency , improve your hiring strategy, and make better decisions. The main focus is on the sales, revenue, and products sold. Path and retention analysis : Analyze your user paths at a glance and track your retention performance.

Sales Hiring 111

Sales Hiring Trends Data Retention 111

User Pilot

JULY 22, 2024

There are many benefits to business analytics, including improved decision-making, enhanced customer experience , and increased revenue. Improved operational efficiency : Analyzing data helps companies spot inefficiencies, streamline operations, save time, and cut costs. Create dashboards in minutes with Userpilot.

Business 104

Business SaaS Machine Learning Artificial Intelligence 104

InsightSquared

AUGUST 14, 2019

Freeing up time in a salesperson’s busy schedule to spend more facetime with customers, take phone calls with prospective customers, and use their professional skills to land new deals is the best way to utilize their expertise — while also boosting revenue. Strengthens Communication With Sales Leads. The Future of AI in Sales.

Artificial Intelligence 91

Artificial Intelligence Sales Recruiting AI Forecasting 91

Stax

MARCH 6, 2024

As the business landscape continues its unstoppable evolution, the necessity for operational efficiency and innovation becomes even more pronounced. TL;DR Recurring billing is a powerful solution to streamline processes and enhance revenue generation and customer engagement. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88