Kellblog

JANUARY 30, 2020

Knowing that CFO transformation is one of my favorite subjects (having run a planning company for six years) the folks at Sage invited me to moderate a set of panels at their San Francisco and New York media events this week. Sage CTO Aaron Harris even helped out with a few questions after giving his presentation that helped tee-up the panel.

Artificial Intelligence 94

Artificial Intelligence New CTO Finance CTO 94

Point Nine Land

MAY 19, 2023

If Google (or at least some people at Google) think, “We have no moat” (referring to open source competition to its LLMs), how can a startup use AI to become more defensible? A few years ago, Louis wrote an excellent article titled Routes to Defensibility for your AI Startup.

AI 98

AI Generative AI New CTO CTO 98

Intercom, Inc.

NOVEMBER 24, 2020

In today’s world, customer support no longer refers to transactional interactions a customer has with your company when they have a temporary issue or question. From the very first interaction and throughout their entire journey with your product, customer support is an ongoing conversation between your customers and your support team.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

Neil Patel

AUGUST 23, 2021

Why Larry is Successful: Founder and former CTO of WordStream, Larry has tenured experience in the digital realm. What Mari is Known For: Often referred to as the Queen of Facebook, Mari is considered one of the world’s true Facebook marketing experts. How can I find new marketing Instagram accounts to follow? Niche: Automation.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

Frontegg

NOVEMBER 4, 2021

This methodology is empowering end-users by giving them more in-app freedom and independence, something commonly referred to as self-service. Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). 8 – Mickey Alon.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Crafty CTO

MARCH 11, 2024

” which is, at the moment, held by Hulu’s new Shōgun series. I use Kagi search , and beyond the core fact that, in stark contrast with Google, Kagi doesn’t suck, I’ve come to value its “Quick Answer” feature, which feeds search results through an LLM and generates an excellent summary with references.

Technical Advisors 52

Technical Advisors Artificial Intelligence Data 52

Point Nine Land

SEPTEMBER 7, 2021

There are several reasons for this line of thought: The US is by far the largest market, it’s relatively homogenous (compared with Europe), and it’s where you’ll find most early adopters of new technology. So the thinking is that whoever wins in the US will be able to get big much faster and can eventually use that scale to conquer Europe.

Venture Capital 52

Venture Capital New CTO Scale CTO 52

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaSHolic

MAY 5, 2023

How To Understand VC In Latin America Rodrigo Baer,co-founder & Managind Partner (Upload Ventures); João Chebante, Owner & CEO (Sinergis) TL;DR Latin America is a first-generation market for startups, and investors outside the region may not have the same references and expectations as in the US or Europe. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Unbounce

MAY 19, 2020

If your product offers an immediate solution to the challenges of the new normal, you may also want to place that message front and center on your website. As a matter of fact, a good way of gut-checking your copy would be to remove all specific references to the times. We’re all in this together.

New CTO 145

New CTO Branding CTO Social Media 145

ProfitWell

DECEMBER 6, 2019

He references Dan Steinman from Gainsight , who says, “the natural tendency for customers is towards churn.”. But after years of research and thinking about this problem at typeform.com and Notion , David decided to write a blog post explaining why this question is so hard to answer. But it looks like nobody knows the ROI of their CSMs.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SmartKarrot

APRIL 12, 2022

The ‘C’ in the C-suite refers to the Chief. As businesses and requirements evolved, more titles such as the CMO – chief marketing officer, CTO/CIO – chief technology/information officer, CHRO – chief human resources officer, and CSO – chief sales/business development officer emerged. We think this new c-suite title is overhyped.

New CTO 10

New CTO Finance CTO User Experience 10

Kellblog

JANUARY 29, 2020

Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough. The net result is that the new choke-point is series A (prediction 9). baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Transparency goes a long way.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

Crafty CTO

FEBRUARY 19, 2023

John Gruber chimed in shortly after with a nice follow up, “ Bing, the Most Exciting Product in Tech ,” that calls out further commentary by New York Times columnist Kevin Roose.) Alarm over AI isn’t something new. Ray Kurweil ’s book, “ The Singularity is Near ,” was published in 2005.

AI Search 52

AI Search AI ChatGPT Technology 52

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. This year’s theme was “The Marketing Revolution” in response to the fact that marketing has changed. Speechless.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. In general, European rounds tend to be slightly smaller and valuations slightly lower than they are in the US.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 183

Scale Enterprise Scaling Sales Hiring 183

SaaStr

SEPTEMBER 26, 2019

For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. Gaetan Gache t: The fact that you’re new is actually becomes a negative. And we were acting as the CTO of Gap and whatever, another title.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Where do founders make mistakes in negotiation?

CTO Hire 135

CTO Hire compliance Scale Startup 135

CloudGeometry

JULY 8, 2021

What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. Save $50 on your next Baremetrics subscription by referring a friend!

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

SaaStr

APRIL 16, 2019

They talked to all the customers, they did reference calls and turns out they said really, really good things about us and lo and behold it led to our series A. The catch was he had just moved his family four kids to New York city. We had no New York city presence. Real connection, but there was a catch. This was a problem.

CTO Hire 161

CTO Hire Travel Underperforming Technical Team CTO Coach 161

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” One example that really works on the supply side is referrals: drivers referring other drivers.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

BetterCloud

SEPTEMBER 25, 2019

Later this year, Dropbox will offer their customers a new solution called BetterCloud for Dropbox, allowing businesses to enforce custom security policies, scan content for sensitive data, and automate critical processes. Here’s what the new best-of-breed world looks like. But it’s creating a fragmented workplace and new friction.

New CTO 53

New CTO CTO Investment SaaS 53

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And our whole goal with G2 is to make that much easier because you will also tend to tax your references. And we found that’s what really gave prospects of confidence to buy without having to do reference calls.

Sales Recruiting 179

Sales Recruiting VP of Engineering Scale SaaS Payments 179

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 215

Payment Methods Merchant Services Scale Payments 215

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. Cheers Paul Juicer CTO. You don’t necessarily have to write completely new copy for each email. Your customer reference number is ‘cus_8XwcaEZ8NMKpCK'. Your customer reference number is 'cus_8XwcaEZ8NMKpCK'.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc. Just to name a few.

Underperforming Technical Team 130

Underperforming Technical Team Development Software New CTO 130

Upscope

JANUARY 5, 2020

Wikipedia Definition : " Positioning refers to the place that a brand occupies in the minds of the customers and how it is distinguished from the products of the competitors. My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

Technical Advisors 165

Technical Advisors Scale Sales Hiring Sales Recruiting 165

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 126

CTO Coach Sales Hiring Sales Recruiting CTO Hire 126

SaaStr

MAY 2, 2019

And my retort was, for the first year, basically, well they’re the team that’s got my here so I’m going to stick with it, which I did for a year and then we kind of started turning around a little bit and saying, look, yeah, but are we growing as fast as we could be given the new reality of the ground? Vlad: So what’s the new reality?

Scale 153

Scale Business Sales Hiring CTO Hire 153

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? And by the way, we’ve got a whole bunch of references.” They come in and try and sell them.

Technical Advisors 167

Technical Advisors Scale Technical Review Payment Solutions 167

Sales Hacker

JANUARY 21, 2020

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? Because I’ve got the experience and the success and the success cases and references to back it up and you can trust me. ”. I demand payment upfront.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76