The importance of doing reference checks (2/2)

The Angel VC

This is part two of Jenny's article about the importance of reference checks. Last time we spoke about WHY you should do reference checks and what impact a bad hire can have on your organization. General thoughts on the HOW: If you do reference checks, make sure they are one of the last steps of your recruitment process. The number of reference checks people do varies greatly between 1 to 15 checks per person. guest post jenny reference checks

The importance of doing reference checks (1(2)

The Angel VC

To follow up on the recently posted interview with Netflix CEO Reed Hastings , I’d love to share my experience about reference checks with you. One of them is to have a strong hiring process in place with its most important asset, you can guess it – reference checks! So why changing that good old practice and do references checks? guest post hiring hr jenny reference checksThis is a guest post by Jenny Buch, who recently joined us as a Talent Manager.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)


Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Without considerations and principles Customer Reference Programs can falter. I also entered the customer reference program space totally cold. Do we have to do these customer references?

In God we trust, all others bring references

The Angel VC

In both cases I asked how the reference calls went, and in both cases the answer was that they hadn't done any before hiring the candidate. This made me almost angry, especially because the two entrepreneurs are fantastic founders who could have saved themselves from this costly mistake by following a simple rule: Don't hire people without taking references. I won't learn anything new, and the references provided by the candidate will only say great things anyway."

Using Customer Reviews, Advocacy, and Referrals in Your Journey Map

Speaker: Jeremy Boudinet, Marketing Manager, Nextiva

Customer reviews and referrals are invaluable assets to a company--with them, you can build a worthy reputation, attract new customers, and improve your CX. But if you have to beg a customer to give a review or referral, you're doing it wrong. Making a customer want to advocate for your brand takes passion, personalization, and gratitude: all things that can be gracefully elicited throughout the customer journey map. The best customer experiences go beyond the sale. Join Jeremy Boudinet, Marketing Manager of Nextiva, and learn the tools for getting that glowing review.

Anatomy of a Reference Check

Tomasz Tunguz

Reference checks are part and parcel of the VC diligence process and most hiring processes. Types of References. I find it’s valuable to speak to references who have worked with the candidate in different roles. Reference Check Outline. At this point, I’m also looking to establish whether referencer will provide a balanced reference. Or other tips on reference checks

Best Recruiting Software

The Daily Egg

Recruiting software is commonly referred to as an applicant tracking system (ATS). Recruiting software helps businesses, HR departments, hiring managers, and staffing agencies optimize the entire hiring procedure.

55 – SaaS Onboarding, with Étienne Garbugli

Natalia Luneva

It is important for you to focus on the must have experience which is commonly referred to as the minimum path to awesome and front load that experience. In this session Étienne and I discuss email onboarding strategies with Product and marketing consultant Étienne Garbugli.

46 – SaaS Churn, with Val Geisler

Natalia Luneva

Would you like to join our affiliate program so you can actually earn free months on your bill for referring our products to other people. Today I interview Val Geisler and we talk about the impact of customer churn on your SaaS business.

Churn 56

What is a Mouse Heatmap? How to Create One, Examples and Tips

The Daily Egg

Otherwise referred to as a mouseflow heatmap, this tool lets you identify the visitor experience, identify roadblocks, and boost conversions for an optimized website. The mouse heatmap may sound like an online tool for rodents, but this type of heatmap is invaluable for B2B digital marketers. — Are you looking to optimize your site for […] The post What is a Mouse Heatmap? How to Create One, Examples and Tips appeared first on The Daily Egg. Conversion

B2B 189

The importance of user experience

SaaS Metrics

Often confused with web design, web development refers to the building, maintaining and creating. Everything today happens digitally. The gambit of online business activity is backed by, among other things, web development.

3 Surprising SaaS Sales Metrics Startups Need to Track


Some SaaS metrics are pretty ubiquitous: I challenge you to find a SaaS dashboard that doesn't have some kind of passing reference to MRR or Churn.

How To Create a Project Quality Management Plan? Example & Template Sample

SaaS Metrics

Quality management refers to all tasks involved. Project managers are responsible for the planning, execution, and delivery of projects. At SaaS Metrics we know that delivering products on time and under budget requires creating a project management schedule ahead of time.

5 Things I Did To Make My First Big Customer a Success. And 1 Key Thing I Didn’t.


I closed every lead they referred me myself. Q: What did you give to your first customer of your business? Everything I could. I did 24×7 support myself. I slept with a laptop next to my bed so I could answer tickets from 11am-7am (until the team could take over).

Secrets Management Overview and 3 Best Practices to Comprehend

SaaS Metrics

Secrets management refers to the techniques and processes used to handle cryptographic security credentials (secrets), such as encryption, tokens, passwords, APIs, and keys for use in programs, programs, protected accounts, etc.,

Help Center Software: 5 Steps to Create Self-Service Resources for Customer Support

Groove HQ

My dad is the one you call if you need a reference—mechanic, plumber, attorney. Help center software empowers customers to find answers to their questions. I come from a big family. We all live in the same town, and we all have our roles to play.

What’s stalling your recurring revenue business?


– Jim Martindale, CEO | NAVINT For many organizations, the need to optimize front and back office operations—a process that we collectively refer to as lead-to-revenue operations—is becoming increasingly more important as companies shift to a recurring revenue model.

SaaStr Podcast 450: A Guide for Hiring Your First CRO with Skilljar


Additionally, after Sandi had checked Kathy’s backdoor references, Kathy asked those references how they felt about Skilljar and Sandi. People’s past accomplishments and references tell you more than their interview.

Tech Talk: Data Backups and Recovery


Often referred to as organizational rehabilitation, tech support uses backups to store and restore historical information and ensure its security. Protecting your data and preventing its loss can’t be done without a backup and recovery plan.

Data 52

Best Practices to Clean Up Your Messy Sales Ops


Watch Ramp presentation “The Reference Framework for Sales Ops” here. Instead, refer to your roadmap to align new issues to strategic initiatives and tactical goals. Read on to learn about the reference framework for sales ops leaders here , or watch the video here. .

Sales 170

The 4 Questions Every Founder Should Ask Every VC. That Almost No One Asks.


Finally, some founders after deciding who can help the most, and how important and big a brand they can get, move on to reference checks. But mostly, reference checks sort of tease at personality fit, which is important.

How to do a hardness test of an anti-roll beam steel plate at home?

SaaS Metrics

It is mostly referred to as a metal that is not pure. For any metallic body, there is an impact that is exacted on it when they are being shaped to various forms.

6 Important Metrics for SaaS Reporting


These numbers refer to the total regular income you can expect in a given amount of time, based on your subscribers. Keep in mind that MRR and ARR also need to account for possible churn: this is referred to as contraction.

5 Things Every Penetration Test Report Should Have

SaaS Metrics

In simple words, penetration testing usually refers to simulated ethical hacking attempts in various testing conditions to understand – and improve – how a system reacts towards a breaching attempt.

Networking Technology: IPv4 vs IPv6

SaaS Metrics

IP address is also commonly referred to as an IP number or internet address. The differences between IPv4 and IPv6 might seem insignificant but contribute majorly to their applications. It’s important to first understand what an IP is. What is IP?

5 Interesting Learnings from Shopify at $4 Billion in ARR


45,800 partners referred a customer to Shopify in the past 12 months, up 73%.

SMB 236

Java303 Casino Slots The Best Way To Play

SaaS Metrics

A casino slots machine, also referred to as the fruit machine, slabs, the slabs, casino slot machines, slots or even pugs, is a mechanical gaming device that generates a game of luck for its users.


Networking Technology: SMB

SaaS Metrics

Some also refer to it as the server/client protocol because servers can share resources with the clients. You might not have heard of the SMB protocol but still use it daily. The Server Message Block (SMB) is a network protocol.

SMB 67

Networking Technology: OSI Model

SaaS Metrics

Vendors and designers in this industry describe their products using the OSI model reference. OSI or Open Systems Interconnection is a model of how applications or devices communicate over a network. OSI Model is a conceptual model that provides an ideal framework for network communication.

Yes, Your VP of Sales Also Has to Be a Great Salesperson Herself


I’ll give you 5 tips: First, ask her for 3 customer references. Second, ask her for references from 3 sales reps she hired. A mistake many founders make is hiring a VP of Sales who has many strengths — but not at sales per se.

Sales 285

Earn money with the Close Partner Program

During that time we’ve generated loyal fans who have graciously referred other hypergrowth companies our way. your commission increases when a referred customer adds users or upgrades to a higher plan.

How, When & Why VCs Do “Due Diligence” Pre and Post Term Sheet


Easy / quick back-door reference checks. Formal reference calls. Q: What methods do VCs use for performing due diligence when they are interested in a deal?

How to create great referral emails


Typically, there’s an incentive for your customer if the person they referred buys from you. . Luckily, your existing customers may be able to tailor who they refer you to based on information you don’t have. Another element to consider is how you’ll engage newly referred users.

How to create great referral emails


Typically, there’s an incentive for your customer if the person they referred buys from you. . Luckily, your existing customers may be able to tailor who they refer you to based on information you don’t have. Another element to consider is how you’ll engage newly referred users.

Does Megasportsworld Render Web-Based Services?

SaaS Metrics

Given its role as an indigenous sportsbook, Megasportsworld, fondly referred to as MSW, gets compared to its foreign contemporaries. This article considers the web-based rating and delivery of the MSW betting company.


How to Set Up and Optimize Your SaaS Sales Funnel So It Doesn’t Let You Down


New SaaS funnel starts to satisfy and retain the user and make him refer your software. Funnel ends not when the sale is closed but when your customer refers you. Your very last goal is to retain your user, try to upsell him (Loyalty), and do your best to get referred (Advocacy).

How Mobile Optimization Affects your Conversions

The Daily Egg

Mobile optimization refers to optimizing a website specifically for mobile devices. For a long time, responsive design dominated the web as the format of choice for business and personal sites. Now, however, mobile optimization has begun to gain credence as a potentially preferable strategy.

5 Interesting Learnings From Shopify. At $3+ Billion in ARR.


37,400 agencies and web design shops referred a customer to Shopify in the last 12 months. Shopify has grown so quickly, it’s tough to even comprehend. From A $1.6B run rate a year ago to $3.2B today.

SMB 279

How to Create an Effective Link Building Strategy to Spike Your Web Traffic

Nimble - Sales

For those of you who are not familiar with digital marketing terminology, link building refers to any form of marketing whose purpose is to increase links to a specific website (in this case, yours), which usually occurs in concordance with pre-existing set rules.

5 SAAS Metrics potential customers can leverage for Evaluation: Data driven immune to Sales/ Marketing stunts


SAAS Valency This is a metric that I recommended as a concept (Please refer to [link] valency-sustain-beyond.html ).