Tom Tunguz

MAY 24, 2023

Ten years ago, Nvidia’s market cap hovered around $4b, down from its previous high of $13b in 2008. In the late 2010s, machine learning inflated demand. Nvidia’s surge reveals in public market the enthusiasm & euphoria over a new technology that could produce 1000x more GDP gains than the personal computer.

Artificial Intelligence 299

Artificial Intelligence Machine Learning B2C AI 299

Tom Tunguz

MARCH 1, 2021

The second feedback loop outputs data products and insights that are then fed into the data warehouse layer for downstream consumption, perhaps in the form of dashboards in SaaS applications or machine learning models and associated metadata. SaaS applications also write back to the CDW directly. Spin, flywheel, spin.

Data 363

Data Machine Learning Artificial Intelligence SaaS 363

User Pilot

DECEMBER 20, 2023

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

Artificial Intelligence 105

Artificial Intelligence Machine Learning Data Social Media 105

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. – lie beyond the realms of this article but one thing is clear: this market is HUGE. What is a marketing technology stack?

Technical Review 223

Technical Review Technology Scale Marketing 223

Tom Tunguz

MARCH 6, 2023

As machine learning becomes core to every product, engineering teams will restructure. In the past, the core engineering team & the data science/machine learning teams worked separately. LLM-features should contribute directly to revenue via upsell & market share, quieting questions.

Artificial Intelligence 250

Artificial Intelligence ChatGPT Engineering Machine Learning 250

Tom Tunguz

JANUARY 26, 2017

In 2010, classic SaaS was booming, the benefits of a subscription model were finally becoming clear to the public markets and the mass-market. Which of these markets are growing the fastest for investment dollars? Machine learning startups continue to raise ever more capital, as do big data companies.

Startup 255

Startup Software Artificial Intelligence Machine Learning 255

SaaStr

APRIL 30, 2024

The CRO at Owner, Kyle Norton, shares his learnings and strategies for building better efficiency into your GTM motion at Workshop Wednesday, held every Wednesday at 10 a.m. While this title is SMB-oriented, the advice applies to Mid-Market and Enterprise, too. Nail down one small niche of a market before you hit the gas to scale.

Scale 306

Scale SMB Sales Hiring Sales 306

SaaStr

APRIL 13, 2025

Untapped Market Opportunities The obsession with focus has left “undiscovered islands of product-market fit just beyond the horizon line.” The company tends to “not be seeking the limelight from a press perspective,” potentially missing opportunities for market education and awareness.

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Startup Sales Hiring Underperforming Technical Team Cloud 162

SaaStr

APRIL 12, 2023

Even considering the more conservative fundraising market in 2023, there are opportunities for startups to get investor attention with AI. It’s simply a matter of watching your burn: “The main difference in the market between 2021 and today is that efficiency matters more than growth.” Sign up for free.

Generative AI 242

Generative AI AI Machine Learning Artificial Intelligence 242

Tom Tunguz

SEPTEMBER 26, 2022

Look no further than the massive companies pushing the public & the private market forward: Snowflake, Databricks, Amazon, Azure, Google Cloud. It’s quite possible that data products have created more market cap than any other subsegment of SaaS in the last five years. 2020 is the decade of data.

Data 282

Data Azure Artificial Intelligence Machine Learning 282

SaaStr

NOVEMBER 15, 2022

As Gleklen points out, he is impressed with the agility he sees in SaaS leaders when the market is less predictable: “I think the speed in which people have been able to move and adjust has been awesome to see.”. For example, data-centric and machine-learning businesses have high COGS early on, but they gain operating leverage at scale.

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Metrics Machine Learning Artificial Intelligence Technical Review 277

Neil Patel

DECEMBER 23, 2020

What impact does it have on digital marketing? NLP vs. AI vs. Machine Learning. To a non-computer scientist, NLP sounds a lot like machine learning and AI. To understand their relationship, you need to understand a third term: deep learning. How it Is Now: The Effects of NLP on Digital Marketing.

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Artificial Intelligence AI Search Scale Marketing 145

Tom Tunguz

FEBRUARY 1, 2023

Incumbents have lept onto advances in generative machine learning more aggressively than any trend in recent technology history. As startups incorporate generative machine learning into their products or develop new products, understanding the competitive dynamic with incumbents will be more important than before.

AI 223

AI Artificial Intelligence Machine Learning Innovation 223

Tom Tunguz

AUGUST 3, 2022

The problem extends beyond marketing & community building. Some use machine learning to identify profile pictures across services to canonicalize user identities - no doubt clever. Applications won’t trail far behind sending product, marketing, & support messages. It’s time web3 had its own.

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Artificial Intelligence Machine Learning Communication Customer Support 277

Tom Tunguz

JANUARY 23, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Machine Learning is a Secular Platform Change & a Growth Driver for Software The age of AI is upon us, and Microsoft is powering it. This is about 12% of the global information security market according to Gartner.

Azure 256

Azure Underperforming Technical Team Artificial Intelligence Machine Learning 256

Tom Tunguz

AUGUST 25, 2018

Mobile, machine learning, blockchain. I suspect old-fashioned product marketing may be the disruptive force to prise $1 billion worth of market away from some of these incumbents. the industry has been looking for ways to compete with some of these incumbents for a long time. That playbook can be hugely disruptive.

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Revenue Blockchain Artificial Intelligence Machine Learning 275

Stax

MAY 16, 2025

Gray noted, There are some historically underserved markets that we’re seeing a lot of growth in, citing specialized healthcare (such as chiropractic and veterinary practices), legal services, accounting firms, logistics companies, and nonprofits as key beneficiaries. AI and machine learning are unlocking some amazing efficiencies.

Payments 88

Payments SaaS Payments Finance Payment Services 88

SaaStr

NOVEMBER 8, 2022

Every leader needs to have a strategic playbook to build high-performing teams and retain top talent,” says Guan Wang, Global Director of Market Intelligence for Snowflake. . The post How To Build A High-Performing Team And Retain Top Talent with Snowflake Global Director of Market Intelligence Guan Wang (Video) appeared first on SaaStr.

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

SaaStr

DECEMBER 22, 2022

Qwilr makes it easy to create visually compelling sales and marketing collateral, at speed. It’s the ultimate productivity boost for sales and marketing teams, with automation, analytics, code-free design and collaboration capability, all in one platform. An unpredictable pipeline leads to unpredictable revenue generation.

Scale 55

Scale Onboarding Government compliance 55

Tom Tunguz

MAY 15, 2023

the company has no plan/interest to staff a team to manage AI infrastructure or develop deep machine learning experience / expertise in-house. the company has no plan/interest to staff a team to manage AI infrastructure or develop deep machine learning experience / expertise in-house. When to choose a small model?

Artificial Intelligence 227

Artificial Intelligence AI Machine Learning Scale 227

Neil Patel

NOVEMBER 3, 2021

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. You can decrease overall costs while improving efficiency and machine learning processes with the right platform on your side. The context is then used to train and develop machine learning algorithms.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

SaaStr

OCTOBER 30, 2023

For some context on the company, Weights & Biases is an AI developer platform to help train and deploy all Machine Learning models. That’s Weights & Balances’ North Star in this market. Capture those learning of why something does or doesn’t work and create playbooks out of it. They want exponential growth.

Scale 277

Scale Scaling AI Search Social Media 277

Payrix

NOVEMBER 7, 2024

Recently, we deployed an in-house machine learning model that predicts the likelihood of ACH payment rejections. By ensuring compliance and data security, companies not only protect themselves but also build a foundation for exploring new markets and launching products confidently.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Tom Tunguz

DECEMBER 19, 2023

With 10 companies taken private, the market exceeded my prediction. The top two companies account for about one-third of that amount: WideOrbit (ad management for TV & radio) at $1.6b & Mosaic (machine learning platform) at $1.3b. Second, the significant stock market volatility makes valuing acquisitions difficult.

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Artificial Intelligence Machine Learning Startup Acquisition 236

SaaStr

DECEMBER 8, 2023

At SaaStr Annual , he was joined by Jordan Tigani, Founder and CEO of Mother Duck Maggie Hott, GTM at OpenAI , and Sharon Zhou, Co-Founder and CEO of Lamini to discuss the new architecture for building Software-as-a-Service applications with data and machine learning at their core. What about the GTM side?

Artificial Intelligence 314

Artificial Intelligence AI ChatGPT Software Engineering 314

Neil Patel

DECEMBER 21, 2020

You might not know that there is a subset of it that plays a vital part in digital marketing. Natural language generation has some incredible implications for your digital marketing campaigns. You can see why natural language generation is attractive to marketers. Then there’s machine learning. and what it can do.

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Artificial Intelligence Marketing Machine Learning AI Search 144

SaaStr

JUNE 14, 2023

Join us as we uncover lessons from UiPath’s success in creating a new category within RPA Enterprise Automation – Robotic Process Automation – while navigating the challenges inherent in digital transformation powered by artificial intelligence and machine learning technologies.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Unbounce

SEPTEMBER 28, 2021

As online competition intensifies and consumer expectations continue to evolve, Unbounce’s latest innovation is a crucial part of the company’s aggressive ambitions: To help small and midsize businesses (SMBs) optimize their marketing with AI marketing insights traditionally designed for large corporations.

AI 141

AI Machine Learning Artificial Intelligence Marketing 141

Intercom, Inc.

SEPTEMBER 18, 2019

Your potential customers see dozens, sometimes hundreds, of marketing messages every day and everywhere: on social media, on their phones, on billboards as they drive down the street. But this kind of marketing has a low success rate. Any marketing messages they see then are effectively out of context. It’s all about context.

Scale 36

Scale Marketing Pricing Engagement 36

Tom Tunguz

JANUARY 3, 2018

Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers. Machine learning fades as a buzzword. Some ideas: Google buys Salesforce. Microsoft buys Workday.

SaaS Payments 204

SaaS Payments Scale Blockchain Artificial Intelligence 204

Intercom, Inc.

FEBRUARY 13, 2020

Instead, we’re entering an exciting new moment in marketing where AI tools not only have the ability to free up humans to do the best work of their careers, they are helping companies reach their customers in a highly personal and engaging way. We also recently wrote about the marketing tech trends we’re eyeballing in 2020: .

Scale 181

Scale Marketing AWS Artificial Intelligence 181

Tom Tunguz

MAY 19, 2018

New machine-learning APIs transcribe speech, categorize text, recognize images, translate words, and predict. Perhaps the most successful, Alexa and Google Home are the first mass-market, human-computer interface without a screen. These technologies fomented a movement that has changed software engineering: devops.

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DevOps as a Service Blockchain Artificial Intelligence Machine Learning 253

Tom Tunguz

APRIL 14, 2019

Since writing The AI Agency: A Novel GTM for Machine Learning Startups , I’ve been meeting many companies who operate this way. These startups use machine learning to disrupt an industry traditionally dominated by agencies: law, accounting, recruiting, translation, debt collection, marketing…the list is long.

AI 203

AI Sales Recruiting Underperforming Technical Team Artificial Intelligence 203

Tom Tunguz

JULY 21, 2024

Or a marketing AI needs to be culturally sensitive to a particular region? Backtesting is the norm in trading algorithms & marketing optimization. Within the most sophisticated security organizations, security labs exist to test machine learning-based security products and performance before deploying them.

Sales 212

Sales Artificial Intelligence Machine Learning Benchmarks 212

Tom Tunguz

NOVEMBER 17, 2022

Machine learning has become table stakes for modern software companies - users expect apps to anticipate their needs & businesses rely on it for competitive advantage. Many of the greatest companies have been founded during difficult market conditions. This era will be no exception.

Venture Capital 222

Venture Capital Artificial Intelligence Machine Learning Innovation 222

SaaStr

APRIL 7, 2022

I’m here with Bobby Patrick, the Chief Marketing Officer of UiPath. I can give you marketing examples about how robots are sitting on my laptop and then in the cloud doing work for us that we hate doing, the work that is done in a contact center or in an airline or work that’s done in your finance business.

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Sales Hiring Scale Sales Recruiting Outsourcing Services 279

SaaStr

FEBRUARY 19, 2020

5G, the Internet of Things, AI and Machine Learning, Wearables, Virtual Reality…these buzzwords are dominating the world of tech as the technologies they represent drive global cultural and business trends. As a leader here at Owl Labs, I’ve been proud to bring the Meeting Owl products to market.

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Artificial Intelligence Machine Learning AI Technology 333